Pastor Auto Care

★★★★☆

Automotive

Automotive
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For years I've been going to Pastor's to get my daily coffee. When I saw the sign that they now rent RVs I thought, what a fun vacation that would be! It's something a little different that we have never done before. I asked the gal in

3
★★★★★

For years I've been going to Pastor's to get my daily coffee. When I saw the sign that they now rent RVs I thought, what a fun vacation that would be! It's something a little different that we have never done before. I asked the gal in

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Pastors uses a great blend of coffee that I can't find anywhere else. They're a family owned business and are always friendly and quick to lend a hand (the owner helped out my daughter when she had locked her keys in her car. How many Starbucks managers you think would do that?). Overall, good people and great coffee are a tough find in this area and it keeps me coming back for more.

2
★★★★★

Pastors uses a great blend of coffee that I can't find anywhere else. They're a family owned business and are always friendly and quick to lend a hand (the owner helped out my daughter when she had locked her keys in her car. How many Starbucks managers you think would do that?). Overall, good people and great coffee are a tough find in this area and it keeps me coming back for more.

Pros: Friendly staff and cheap coffee

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I've had nothing but good experiences at Pastor's. I've never used their truck rental place (and actually didn't even know they were connected until these reviews!) but come in for their coffees, gas, and to stock up on candy for the movies.

The family who owns it are all pretty cool, you can tell they genuinely care about the people who come in unlike some chain stores that just want you in, out, and paying an arm and a leg for "ok" service.

The only con I could think of is weekend nights they seem to close the bathrooms a bit early (like 8 o'clock!) But Carl's Jrs bathroom are open next door so it's no big deal.

2
★★★★★

I've had nothing but good experiences at Pastor's. I've never used their truck rental place (and actually didn't even know they were connected until these reviews!) but come in for their coffees, gas, and to stock up on candy for the movies.

The family who owns it are all pretty cool, you can tell they genuinely care about the people who come in unlike some chain stores that just want you in, out, and paying an arm and a leg for "ok" service.

The only con I could think of is weekend nights they seem to close the bathrooms a bit early (like 8 o'clock!) But Carl's Jrs bathroom are open next door so it's no big deal.

Pros: super clean, good coffee

Cons: bathrooms close too early at night!

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Pastor's is truly one of the nicest establishments in ALL of Citrus Heights. I've been a customer for years, and I believe they have the best services in town. Everyone at Pastor's is very welcoming and helpful to their customers. The coffee is FANTASTIC and the coffee bar girls always brighten your day. :)

IThe people at Pastor's truly care about each of their customers and offer a wide range of convenient services including gas, a great car wash, an auto shop, store, and coffee shop.

It is always very clean both inside the store and out on the gas pumps. Also, the bathrooms are spotless.

Overall, I will continue to go to Pastor's for my daily gas and coffee, because it really is, one of the nicest establishments in all of Citrus Heights.

2
★★★★★

Pastor's is truly one of the nicest establishments in ALL of Citrus Heights. I've been a customer for years, and I believe they have the best services in town. Everyone at Pastor's is very welcoming and helpful to their customers. The coffee is FANTASTIC and the coffee bar girls always brighten your day. :)

IThe people at Pastor's truly care about each of their customers and offer a wide range of convenient services including gas, a great car wash, an auto shop, store, and coffee shop.

It is always very clean both inside the store and out on the gas pumps. Also, the bathrooms are spotless.

Overall, I will continue to go to Pastor's for my daily gas and coffee, because it really is, one of the nicest establishments in all of Citrus Heights.

Pros: best coffee in town. service is great. VERY clean!

Cons: nothing!

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very clean inside and out. all the employees are very nice and helpful. they have really good coffee, way better that starbucks!

by far... the nicest place in ALL of citrus heights. car wash did a great job washing my car.

2
★★★★★

very clean inside and out. all the employees are very nice and helpful. they have really good coffee, way better that starbucks!

by far... the nicest place in ALL of citrus heights. car wash did a great job washing my car.

Pros: fair prices, awesome coffee, amazing service

Cons: none

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I have been a loyal customer for several years, and was shocked by a previous comment someone made. I just wanted people to know out there Pastor's Auto Care & Coffee is the best place in Citrus Heights. The owners are good people that really care about their business, and knowing that would want to know if a customer was not happy with something.
The place is always clean, a good group of people working there, bathrooms are always clean, fully stocked with everything you can think of, "BEST" Coffee, Go Mocha Blastor.
I enjoy going there every morning to get my coffee, the girls that normally open are a great group and always put a smile on my face and make my day... Remember everyone can have bad days.... we are human.
I will continue to get my coffee there, gas up the cars, auto car, and love the car wash. Keep of the great work!!!!

2
★★★★★

I have been a loyal customer for several years, and was shocked by a previous comment someone made. I just wanted people to know out there Pastor's Auto Care & Coffee is the best place in Citrus Heights. The owners are good people that really care about their business, and knowing that would want to know if a customer was not happy with something.
The place is always clean, a good group of people working there, bathrooms are always clean, fully stocked with everything you can think of, "BEST" Coffee, Go Mocha Blastor.
I enjoy going there every morning to get my coffee, the girls that normally open are a great group and always put a smile on my face and make my day... Remember everyone can have bad days.... we are human.
I will continue to get my coffee there, gas up the cars, auto car, and love the car wash. Keep of the great work!!!!

Pros: Great Coffee and Service

Cons: Nothing

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I have been making Pastor's my number one stop of the day for a few years now, and after reading the reviews posted i am very diaspointed. The wonderful staff has always been helpful and respectful. First the employees smoke big deal get over it. Second maybe the "narcotics deal" that went down was just two guys shaking hands.Third how can someone be vile for taking a break so they can contine to have a happy face around people like Annabett!!!!!!!!!! Finaly Pastors has the most WONDERFUL coffee and cleanest bathrooms at all times than anywhere else in citrus heights.

2
★★★★☆

I have been making Pastor's my number one stop of the day for a few years now, and after reading the reviews posted i am very diaspointed. The wonderful staff has always been helpful and respectful. First the employees smoke big deal get over it. Second maybe the "narcotics deal" that went down was just two guys shaking hands.Third how can someone be vile for taking a break so they can contine to have a happy face around people like Annabett!!!!!!!!!! Finaly Pastors has the most WONDERFUL coffee and cleanest bathrooms at all times than anywhere else in citrus heights.

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The car wash kicked oil up on my car as I was exiting it. Unfortunately, I was running late, so I didn't stop and go in, and I wound up having to get it cleaned on my way to work. When I called in to request a refund, the clerk told me that they can't refund me because I didn't stop and give them "proof." Not only do they have a bad car wash system, they have poor customer service.

0
★☆☆☆☆

The car wash kicked oil up on my car as I was exiting it. Unfortunately, I was running late, so I didn't stop and go in, and I wound up having to get it cleaned on my way to work. When I called in to request a refund, the clerk told me that they can't refund me because I didn't stop and give them "proof." Not only do they have a bad car wash system, they have poor customer service.

Pros: Located near home

Cons: Car Wash Dirty!

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As I was walking into the coffee station, I noticed a peculiar smell coming off of one of the attendants. Having noticed the smell, I watched as the attendant went outside and "hung out" with a couple guys. One was a bigger, taller guy and the other looked as if he just rolled out of bed. This young woman was smoking pretty close to the automatic doors so the smell of her cigarettes wafted in the building, this was not my issue however. I watched as the two gentlemen proceeded to do some sort of transaction right there in brood daylight, more like morning but on the corner in the city where Ive raised my children, and my grandchildren are being raised. I am very disappointed that this is the type of tolerated behavior in our local community. Instead of hiring people who are on illegal substances, why not test and get rid of the local support for addicts? We need to put a stop to this in our community now. We want a clean city, not a city that will turn into Rio Linda! I am boycotting Pastors until they clean the filthy vile employees that create a disgusting environment. Great coffee but not worth it when I can go across the street and get gas and coffee without the narcotics dealers.

0
★☆☆☆☆

As I was walking into the coffee station, I noticed a peculiar smell coming off of one of the attendants. Having noticed the smell, I watched as the attendant went outside and "hung out" with a couple guys. One was a bigger, taller guy and the other looked as if he just rolled out of bed. This young woman was smoking pretty close to the automatic doors so the smell of her cigarettes wafted in the building, this was not my issue however. I watched as the two gentlemen proceeded to do some sort of transaction right there in brood daylight, more like morning but on the corner in the city where Ive raised my children, and my grandchildren are being raised. I am very disappointed that this is the type of tolerated behavior in our local community. Instead of hiring people who are on illegal substances, why not test and get rid of the local support for addicts? We need to put a stop to this in our community now. We want a clean city, not a city that will turn into Rio Linda! I am boycotting Pastors until they clean the filthy vile employees that create a disgusting environment. Great coffee but not worth it when I can go across the street and get gas and coffee without the narcotics dealers.

Pros: Great coffe

Cons: And narcotics!

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I have been taking my vehicles to Pastor's for many years, I have also used their truck rental service. They are definitely a business that I trust and I will continue to use them for my car servicing needs once my vehicle warranties run out it doesn't pay to have service done with the dealerships.

Also they have a Carl's Junior, A convenience store, a great coffee bar, a gas station, and a Car Wash!

2
★★★★☆

I have been taking my vehicles to Pastor's for many years, I have also used their truck rental service. They are definitely a business that I trust and I will continue to use them for my car servicing needs once my vehicle warranties run out it doesn't pay to have service done with the dealerships.

Also they have a Carl's Junior, A convenience store, a great coffee bar, a gas station, and a Car Wash!

Pros: Prompt Service, Fair Rates

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I went to rent a truck and was told prior to renting to not worry about topping off the gas tank. When I went to pay they charged me for more gallons than I used at an excessive rate despite explicitly telling me not to worry about it. They admitted to me that they charge extra gallons per mile because people stole fuel from them. When I asked why I had to pay this amount after they told me not to worry about topping off the tank the owner?s son stated to me that this was the ?customers problem? not his and then said "Well I've been doing this for years and I?ve dealt with customers like you. You don't know what you're talking about" and then continued his verbal tirade for another five minutes straight. It got to the point where I actually had to raise my voice and inform him that I would not rent from his business in the future while walking out of the store. There could have been a positive way to deal with the fuel charge issue because realistically it was not a huge deal, however this man took it to another level when he chose to get combative and start talking me down. As a customer and small business owner I?ve never been spoken to as negatively and had my opinion so blatantly derided as I did that day at Pastor?s Auto Care. A professional business would never tolerate an incident like this. Overcharging customers may be their policy but to go beyond that and start criticizing and disparaging a customer is completely inexcusable. Pastor?s Auto Care prides itself on being ?family owned and operated? I guess that means they don?t have to worry too much about how they treat customers because their job will still be there. If Pastor?s Auto Care customer policy is to degrade and talk down to their customers they will never get my business or that of anyone I know. My suggestion to those reading this is to avoid this business at all costs!

0
★☆☆☆☆

I went to rent a truck and was told prior to renting to not worry about topping off the gas tank. When I went to pay they charged me for more gallons than I used at an excessive rate despite explicitly telling me not to worry about it. They admitted to me that they charge extra gallons per mile because people stole fuel from them. When I asked why I had to pay this amount after they told me not to worry about topping off the tank the owner?s son stated to me that this was the ?customers problem? not his and then said "Well I've been doing this for years and I?ve dealt with customers like you. You don't know what you're talking about" and then continued his verbal tirade for another five minutes straight. It got to the point where I actually had to raise my voice and inform him that I would not rent from his business in the future while walking out of the store. There could have been a positive way to deal with the fuel charge issue because realistically it was not a huge deal, however this man took it to another level when he chose to get combative and start talking me down. As a customer and small business owner I?ve never been spoken to as negatively and had my opinion so blatantly derided as I did that day at Pastor?s Auto Care. A professional business would never tolerate an incident like this. Overcharging customers may be their policy but to go beyond that and start criticizing and disparaging a customer is completely inexcusable. Pastor?s Auto Care prides itself on being ?family owned and operated? I guess that means they don?t have to worry too much about how they treat customers because their job will still be there. If Pastor?s Auto Care customer policy is to degrade and talk down to their customers they will never get my business or that of anyone I know. My suggestion to those reading this is to avoid this business at all costs!

 

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