Ma Tante Sumi

★★★★☆

Food

Food
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I forgot to sign the check and I left my credit card in it. The same night I checked my bank account, and they charged me for the dinner without tip. I went the day after to pick up my card and ready to add the tip, and I found out that they already wrote the tip, and they were ready to charge me for it without my consent. That was not acceptable and I changed the tip for an inferior amount to show my discontent with this way to handle a customer's check. Three days later I found out that I have been charged, no the amount I signed for, but the amount they initially wrote. Obviously my complaint is not about the amount itself, which is $4 up, is about the inappropriate way to handle a customer's credit card. Just in case somebody from Sumi reads these reviews, this is for you, making extra $4 means that you have lost two costumers, and I will make sure all my friends and coworkers (and they are a lot), are aware of the way Sumi mishandle customer's money with a collective e-mail.

0
★☆☆☆☆

I forgot to sign the check and I left my credit card in it. The same night I checked my bank account, and they charged me for the dinner without tip. I went the day after to pick up my card and ready to add the tip, and I found out that they already wrote the tip, and they were ready to charge me for it without my consent. That was not acceptable and I changed the tip for an inferior amount to show my discontent with this way to handle a customer's check. Three days later I found out that I have been charged, no the amount I signed for, but the amount they initially wrote. Obviously my complaint is not about the amount itself, which is $4 up, is about the inappropriate way to handle a customer's credit card. Just in case somebody from Sumi reads these reviews, this is for you, making extra $4 means that you have lost two costumers, and I will make sure all my friends and coworkers (and they are a lot), are aware of the way Sumi mishandle customer's money with a collective e-mail.

Cons: Customer service

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I would have given zero stars, but it seems one is the minimum ...

Having just moved steps away from Sumi, my husband and I were eager to try it out - it always looked so cozy and romantic every time we walked by. Unfortunately we were not given the chance to eat there and will never go back. Last night, we walked in at around 8:45 for a late dinner. A nice gentleman said he would set a table for us - the cute, intimate window table. Seconds later, another couple showed up - obviously regulars or VIPs. To our horror, the other couple were seated at the window table - the one that had been prepared for us - with the host/owner's approval!! We were then offered a much smaller table (about two inches from the other couple), which we declined. We were then offered a table that was currently occupied (but "they were just finishing desert"), at which time, we decided to leave. For good. We felt like we were in an episode of Seinfeld - maybe Bizarro World!! In addition to the whole situation being weird, it was just plain rude ... no matter if that couple was Hollywood A-listers or the King and Queen, it was totally wrong for the restaurant to shove us aside.

We are local and we spend A LOT of money eating out ... sorry Sumi, in Julia Roberts's words from Pretty Woman, "BIG mistake!!"

0
★☆☆☆☆

I would have given zero stars, but it seems one is the minimum ...

Having just moved steps away from Sumi, my husband and I were eager to try it out - it always looked so cozy and romantic every time we walked by. Unfortunately we were not given the chance to eat there and will never go back. Last night, we walked in at around 8:45 for a late dinner. A nice gentleman said he would set a table for us - the cute, intimate window table. Seconds later, another couple showed up - obviously regulars or VIPs. To our horror, the other couple were seated at the window table - the one that had been prepared for us - with the host/owner's approval!! We were then offered a much smaller table (about two inches from the other couple), which we declined. We were then offered a table that was currently occupied (but "they were just finishing desert"), at which time, we decided to leave. For good. We felt like we were in an episode of Seinfeld - maybe Bizarro World!! In addition to the whole situation being weird, it was just plain rude ... no matter if that couple was Hollywood A-listers or the King and Queen, it was totally wrong for the restaurant to shove us aside.

We are local and we spend A LOT of money eating out ... sorry Sumi, in Julia Roberts's words from Pretty Woman, "BIG mistake!!"

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I had dinner last November at Sumi, balancing my credit card account I found out that they add extra tip without my permission! Call them and request copy of receipt, got a different receipt from original one, add numbers and they even overcharge sales tax! Not returning to a restaurant that overcharges credit cards. The owner very rude over the phone. I order the calamari, in the menu is described as "Calamari" but it arrived with shrimps and I am super allergic to shrimps! They didn't even warned or mentioned that "small" detail. Thanks to my friends that noticed it.

1
★★★☆☆

I had dinner last November at Sumi, balancing my credit card account I found out that they add extra tip without my permission! Call them and request copy of receipt, got a different receipt from original one, add numbers and they even overcharge sales tax! Not returning to a restaurant that overcharges credit cards. The owner very rude over the phone. I order the calamari, in the menu is described as "Calamari" but it arrived with shrimps and I am super allergic to shrimps! They didn't even warned or mentioned that "small" detail. Thanks to my friends that noticed it.

Pros: Fast seating

Cons: They rush you to eat

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I've walked by a million times and because of it's nondescript front and location in a neighborhood not exactly known for culinary excellence, took months to try it. What a suprise, with warm service and delicious food that takes what is familiar, does it much better than average, and puts a twist on it. The bread is to die for, as are the short ribs.

2
★★★★☆

I've walked by a million times and because of it's nondescript front and location in a neighborhood not exactly known for culinary excellence, took months to try it. What a suprise, with warm service and delicious food that takes what is familiar, does it much better than average, and puts a twist on it. The bread is to die for, as are the short ribs.

Pros: Delicous food, small cozy yet stylish

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This is a really cool place to bring a date especially for those of you that are on a budget. I really enjoyed the service and the food here. It's small so you will definitely want to make reservations before you come here. The people that work here are very very nice.

2
★★★★☆

This is a really cool place to bring a date especially for those of you that are on a budget. I really enjoyed the service and the food here. It's small so you will definitely want to make reservations before you come here. The people that work here are very very nice.

Pros: great pre-fixed menu, service

Cons: very small space

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Overall restaurant atmosphere was cute and cozy. Everyone including the hostess and waiters were welcoming and friendly. The best part of the entire meal mustve been the hot bread and butter. The butter literally melted in the steaming hot bread and melted in our mouths. Parking was a bit difficult given the area, but definitely worth it for the food.

2
★★★★★

Overall restaurant atmosphere was cute and cozy. Everyone including the hostess and waiters were welcoming and friendly. The best part of the entire meal mustve been the hot bread and butter. The butter literally melted in the steaming hot bread and melted in our mouths. Parking was a bit difficult given the area, but definitely worth it for the food.

Pros: Mouthwatering bread

Cons: Parking

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Cozy in a squeeze behind the bar to get to your table fashion, I believe this place is over rated. Food was very passable although the deserts were very good. Worse still, we were actually asked to leave before finishing our desert because the place was clearly over booked for the night. Getting out wasn't easy either because people waiting for a table were blocking the door! I certainly would not go back there.

1
★★☆☆☆

Cozy in a squeeze behind the bar to get to your table fashion, I believe this place is over rated. Food was very passable although the deserts were very good. Worse still, we were actually asked to leave before finishing our desert because the place was clearly over booked for the night. Getting out wasn't easy either because people waiting for a table were blocking the door! I certainly would not go back there.

Pros: Good deserts

Cons: Rushed Service, Pedestrian food, cramped atmosphere

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That last review was just plain mean.
I have been a customer for 15 + years and the food has always been wonderful. The best food in the Castro by far. Some people forget that every once in a while, the Chef (being human and all), could have a bad day. Yes, it happens to all of us.
The service is great and Sumi is the comsummate host!
I will return time and time again!

2
★★★★★

That last review was just plain mean.
I have been a customer for 15 + years and the food has always been wonderful. The best food in the Castro by far. Some people forget that every once in a while, the Chef (being human and all), could have a bad day. Yes, it happens to all of us.
The service is great and Sumi is the comsummate host!
I will return time and time again!

Pros: Sumi, Food, Service

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We went for a romantic birthday dinner. The restaurant atmosphere is beautiful, cozy and romantic. Our server couldn't have been any nicer. He was SO GREAT and even bought us each a glass of champagne to help us celebrate. BUT... the food was not good. The petrale sole was way too salty and the flavors combatted each other instead of blending. The scallops were not cooked well, being raw rather than rare or seared. The butternut squash puree was overly sweet and the texture was a bit paste-like! The food was presented beautifully and the calamari/rock shrimp appetizer was quite good. I don't think we'll return because we don't trust the chef's pallette now.

1
★★☆☆☆

We went for a romantic birthday dinner. The restaurant atmosphere is beautiful, cozy and romantic. Our server couldn't have been any nicer. He was SO GREAT and even bought us each a glass of champagne to help us celebrate. BUT... the food was not good. The petrale sole was way too salty and the flavors combatted each other instead of blending. The scallops were not cooked well, being raw rather than rare or seared. The butternut squash puree was overly sweet and the texture was a bit paste-like! The food was presented beautifully and the calamari/rock shrimp appetizer was quite good. I don't think we'll return because we don't trust the chef's pallette now.

Pros: atmosphere, friendly service

Cons: the food!!

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In 150 words you'd never capture the charm, dedication and sheer pleasure of this dining experience. Every detail blew us all away, from the lighting, the coziness, the smells from the kitchen, the music and the attentive (in just the RIGHT amount) staff and delicious wine. Incredible, perfect balance of flavor in food, best meal I've had and I stand by it. Try this place you will not be disappointed!

2
★★★★★

In 150 words you'd never capture the charm, dedication and sheer pleasure of this dining experience. Every detail blew us all away, from the lighting, the coziness, the smells from the kitchen, the music and the attentive (in just the RIGHT amount) staff and delicious wine. Incredible, perfect balance of flavor in food, best meal I've had and I stand by it. Try this place you will not be disappointed!

Pros: Amazing Food, Incredible Staff, Great Value

Cons: I wish I were closer, I'd go here weekly, there are no cons

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Menu is excellent. Wine list is small, but very good and reasonably priced. We showed up 15 minutes before closing on Saturday night and were treated very well; not rushed at all. Menu choices were great, and the servers knew them all well. Calamari and Duck Conmfit appetizers were as described in other reviews. We had the Scallops and lamb. Both were great, as was Sumi Sunday dessert. We are very spoiled travelers. SUMI exceeded all expectations!!!

2
★★★★★

Menu is excellent. Wine list is small, but very good and reasonably priced. We showed up 15 minutes before closing on Saturday night and were treated very well; not rushed at all. Menu choices were great, and the servers knew them all well. Calamari and Duck Conmfit appetizers were as described in other reviews. We had the Scallops and lamb. Both were great, as was Sumi Sunday dessert. We are very spoiled travelers. SUMI exceeded all expectations!!!

Pros: Food, Service, Menu

Cons: few miles from dwntwn

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What a spectacular evening. Beautiful ambiance and up beat music...not too loud. The bread was hot and delicious, great wines, service. The food just keeps getting better at this place. I've eaten here a number of times in the last few months. Wow! They make without argument, the best calamari (tempura fried?) I've ever had . I eat out four -six times weekly. Desserts are creative and soothing. Coffee is the best!...Beautiful presentations for the food. What more could you ask for!

2
★★★★★

What a spectacular evening. Beautiful ambiance and up beat music...not too loud. The bread was hot and delicious, great wines, service. The food just keeps getting better at this place. I've eaten here a number of times in the last few months. Wow! They make without argument, the best calamari (tempura fried?) I've ever had . I eat out four -six times weekly. Desserts are creative and soothing. Coffee is the best!...Beautiful presentations for the food. What more could you ask for!

Pros: great chairs, great music, fantastic good

Cons: small space, sometimes crowded

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Everything was surprisingly good, we went based on reviews but know they don't always mean it will be great. The atmosphere, service, and food were perfection. Great for a romantic date. The duck confit is the best I have had, the filet and pork chop tender, and the prawns were meaty. The portions are large for the price. This is our new favorite spot.

2
★★★★★

Everything was surprisingly good, we went based on reviews but know they don't always mean it will be great. The atmosphere, service, and food were perfection. Great for a romantic date. The duck confit is the best I have had, the filet and pork chop tender, and the prawns were meaty. The portions are large for the price. This is our new favorite spot.

Pros: intimate, lots of choices, service

Cons: parking

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I would definitely and have recommended this restaurant to friends. Dinner for two averaged to about $60, but it was well worth it! The beef filet was to die for and the creme brulee...heavenly. It has earned my approval, and I am a picky and descriminating eater.

2
★★★★★

I would definitely and have recommended this restaurant to friends. Dinner for two averaged to about $60, but it was well worth it! The beef filet was to die for and the creme brulee...heavenly. It has earned my approval, and I am a picky and descriminating eater.

Pros: Great food, great service, awesome atmosphere

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As a business owner I know the importance of great food and service.This place has it ! Whenever I want great food and wine we make this our destination. The staff is always friendly and I am never ever dissapointed. The fillet of beef is my favorite and all the appetizers are delicious. More people should know about this place! Make sure you save room for dessert !

2
★★★★★

As a business owner I know the importance of great food and service.This place has it ! Whenever I want great food and wine we make this our destination. The staff is always friendly and I am never ever dissapointed. The fillet of beef is my favorite and all the appetizers are delicious. More people should know about this place! Make sure you save room for dessert !

Pros: diverse menu, great wine list, great staff

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The owner is there almost every night (for the past 16 years!!). She practically invented Fusion. Spotless and quiet, with an inventive menu -- without being freaky. Something to satisfy everyone.

2
★★★★★

The owner is there almost every night (for the past 16 years!!). She practically invented Fusion. Spotless and quiet, with an inventive menu -- without being freaky. Something to satisfy everyone.

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Everyone at Ma Tante Sumi is very welcoming and friendly. It really is a nice, neighborhood restaurant. My husband's favorite dish is the tuna tartare. And the blueberry cobler was to die for. I would definitely recommend this restaurant.

2
★★★★★

Everyone at Ma Tante Sumi is very welcoming and friendly. It really is a nice, neighborhood restaurant. My husband's favorite dish is the tuna tartare. And the blueberry cobler was to die for. I would definitely recommend this restaurant.

Pros: delicious dishes

Cons: parking

 

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