John Ellis & Son Auto Repair

★★★★☆
  • 910 19th St Between I & J St. @ 910 19th

    Sacramento, CA 95811

    Map & Directions
  • 916-447-2891

Automotive

Automotive
More choices in Sacramento:
Resultset_next

Hanley's Blacksmith & Spring

8175 Signal Ct Ste E Sacramento, CA

4.25 8
Hi! Sign in to let us know how John Ellis & Son Auto Repair was?
Write a Review
.

I have been going to John Ellis for 10 years or more. Honest and excellent service at very reasonable prices. I trust them completely and have recommended to my friends. Once they swithched to John Ellis they too have become loyal

3
★★★★★

I have been going to John Ellis for 10 years or more. Honest and excellent service at very reasonable prices. I trust them completely and have recommended to my friends. Once they swithched to John Ellis they too have become loyal

.

Rip off !!!.....reporting John Ellis and Son to every official department involving warranties! Scammers....a warranty JOHN ELLIS SOLD is only good for the transmission but not the labor which is almost a thousand...

3
★★★★★

Rip off !!!.....reporting John Ellis and Son to every official department involving warranties! Scammers....a warranty JOHN ELLIS SOLD is only good for the transmission but not the labor which is almost a thousand...

.

I cannot say enough good things about this garage. We were on vacation and had a problem that 3 other garages in the area could not resolve. They worked all day on the problem and discovered that it was caused by an alternator that had spiked instead of dying. It had affected many parts of the vehicle, the worst being the regulator. They got us up on the way the same day while only charging us for the part and labor for changing the part rather than the variety of mechanics that had worked for 7 hours we spent there. I have personally sent this to all my friends some of whom are either in the Sacramento area or have relatives that are. We cannot say enough good things about this garage.

2
★★★★★

I cannot say enough good things about this garage. We were on vacation and had a problem that 3 other garages in the area could not resolve. They worked all day on the problem and discovered that it was caused by an alternator that had spiked instead of dying. It had affected many parts of the vehicle, the worst being the regulator. They got us up on the way the same day while only charging us for the part and labor for changing the part rather than the variety of mechanics that had worked for 7 hours we spent there. I have personally sent this to all my friends some of whom are either in the Sacramento area or have relatives that are. We cannot say enough good things about this garage.

.

I took my car in because it was overheating. The engine also was making a bad clunking noise at the time; unfortunately, I did not know what that meant. \nI took the car in to John Ellis. They replaced the water pump, and performed some other repairs, and charged me about $1,000. When I came to pick up the car, they told me I had thrown a rod. That was the clunking noise I had heard. \nThe engine was shot. But John Ellis made me pay for the repairs and the new parts anyways. \nWhy would I have wanted a new water pump on an engine that was shot?\nI complained to the state Department of Automotive Repair. They have no legal authority over mechanics; but they can complain on your behalf.\nThe Department found my complaint and had merit, and they went to John Ellis. John Ellis agreed to refund my half of my money. I think that means they admitted some responsibility.\nWe expect an auto mechanic to not just fix our car, but to tell us what we need, honestly, and not to sell us things we do not need.\nJohn Ellis failed. I spent $500 on a new water pump I had absolutely no use for.\nOh yeah. And, the repair took two days longer than they initially said it was going to.

0
★☆☆☆☆

I took my car in because it was overheating. The engine also was making a bad clunking noise at the time; unfortunately, I did not know what that meant. \nI took the car in to John Ellis. They replaced the water pump, and performed some other repairs, and charged me about $1,000. When I came to pick up the car, they told me I had thrown a rod. That was the clunking noise I had heard. \nThe engine was shot. But John Ellis made me pay for the repairs and the new parts anyways. \nWhy would I have wanted a new water pump on an engine that was shot?\nI complained to the state Department of Automotive Repair. They have no legal authority over mechanics; but they can complain on your behalf.\nThe Department found my complaint and had merit, and they went to John Ellis. John Ellis agreed to refund my half of my money. I think that means they admitted some responsibility.\nWe expect an auto mechanic to not just fix our car, but to tell us what we need, honestly, and not to sell us things we do not need.\nJohn Ellis failed. I spent $500 on a new water pump I had absolutely no use for.\nOh yeah. And, the repair took two days longer than they initially said it was going to.

.

I have only taken my car here once, but will definitely be coming back for anything related to my car. Jerry, the manager, was absolutely wonderful. I was in an accident and needed to document an inspection for legal reasons. He made it as painless as possible and went out of his way to meet any requests I made, including patiently answering all my questions, allowing me to take the pictures myself (using his camera), and making sure I had access to the pictures I took and the inspection results. I probably annoyed them, but all the people in the shop were very friendly,helpful, knowledgeable, and they charged me much less than I expected. Also, the waiting room has really comfortable chairs. Overall it was a good experience.

4
★★★★☆

I have only taken my car here once, but will definitely be coming back for anything related to my car. Jerry, the manager, was absolutely wonderful. I was in an accident and needed to document an inspection for legal reasons. He made it as painless as possible and went out of his way to meet any requests I made, including patiently answering all my questions, allowing me to take the pictures myself (using his camera), and making sure I had access to the pictures I took and the inspection results. I probably annoyed them, but all the people in the shop were very friendly,helpful, knowledgeable, and they charged me much less than I expected. Also, the waiting room has really comfortable chairs. Overall it was a good experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been going to John Ellis & Son for 4 years now, they are friendly, honest, and experienced professionals. I have never been told I needed something fixed that didnt need to be I trust their word and their work. When I take my car in I can be assured that the job is done right the first time. They also are understanding, they have a customer assistance program so when I couldnt pay for the job upfront they have set up payment plans for me on more then one occasion and they have never held my pink slip hostage until the work is paid for like other mechanic shops have done to my family & friends. I meet a man at the DMV who said he had been going to that shop for 20 years I'm sure I'll be doing the same.

4
★★★★☆

I have been going to John Ellis & Son for 4 years now, they are friendly, honest, and experienced professionals. I have never been told I needed something fixed that didnt need to be I trust their word and their work. When I take my car in I can be assured that the job is done right the first time. They also are understanding, they have a customer assistance program so when I couldnt pay for the job upfront they have set up payment plans for me on more then one occasion and they have never held my pink slip hostage until the work is paid for like other mechanic shops have done to my family & friends. I meet a man at the DMV who said he had been going to that shop for 20 years I'm sure I'll be doing the same.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Over the last 30 years, I have taken my trucks to several shops in the Sacramento area. I always come back to John Ellis and Sons. No shop in town come close to the work, honesty, and professionalism of John Ellis and Sons. I have never been charged for work they have not done and have never had work recommended that I did not need done. They even fixed some work that other shops have messed up. Again, hands down, the best shop in town. Go there. You won't be disappointed.

4
★★★★☆

Over the last 30 years, I have taken my trucks to several shops in the Sacramento area. I always come back to John Ellis and Sons. No shop in town come close to the work, honesty, and professionalism of John Ellis and Sons. I have never been charged for work they have not done and have never had work recommended that I did not need done. They even fixed some work that other shops have messed up. Again, hands down, the best shop in town. Go there. You won't be disappointed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have taken every car I've owned in my adult life to Ellis and Sons. They are extremely honest, thorough and fair mechanics. the shop is clean, the staff are friendly, and they don't talk down to people who don't know much about cars.

4
★★★★☆

I have taken every car I've owned in my adult life to Ellis and Sons. They are extremely honest, thorough and fair mechanics. the shop is clean, the staff are friendly, and they don't talk down to people who don't know much about cars.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used John Ellis & Son Auto Repair, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review