Poway Irrigation

★★★★☆

Home & Garden

Home & Garden
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158 E Grand Ave Escondido, CA

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4.0 6
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I recently bought a replacement diaphragm for a sprinkler valve that was leaking. Napoleon was friendly and helpful. He listened to my description of the valve and the leak, sold me a replacement diaphragm, and told me to bring it back for a refund if it didn't solve my problem. It was the last one they had of that type and was an open package--he even offered me a sandwich baggie in which to carry it home.

Alas, the replacement diaphragm didn't solve my problem--it was for a different valve--close but ill-fitting and didn't stop my leak. When I returned it for a refund another employee first told me that I'd had it in the valve too long or must have tremendous water pressure because it had left a permanent seat image of the valve in the diaphragm. When he inspected it next to a new part taken from an open package he found no difference he agreed to the refund (it really was like new) and then, a moment later, reneged saying I didn't have the spring that comes with a new diaphragm.

The open package item he used to compare to my diaphragm had no spring and mine had no spring when I it was sold to me. I explained this to him and he still refused the refund.

So, unless you are a professional and know exactly what you need I advise you to go elsewhere. Poway Irrigation reneged on their promise for a refund if it was the wrong part.

I won't do business with them again and recommend you don't, either.

1
★☆☆☆☆

I recently bought a replacement diaphragm for a sprinkler valve that was leaking. Napoleon was friendly and helpful. He listened to my description of the valve and the leak, sold me a replacement diaphragm, and told me to bring it back for a refund if it didn't solve my problem. It was the last one they had of that type and was an open package--he even offered me a sandwich baggie in which to carry it home.

Alas, the replacement diaphragm didn't solve my problem--it was for a different valve--close but ill-fitting and didn't stop my leak. When I returned it for a refund another employee first told me that I'd had it in the valve too long or must have tremendous water pressure because it had left a permanent seat image of the valve in the diaphragm. When he inspected it next to a new part taken from an open package he found no difference he agreed to the refund (it really was like new) and then, a moment later, reneged saying I didn't have the spring that comes with a new diaphragm.

The open package item he used to compare to my diaphragm had no spring and mine had no spring when I it was sold to me. I explained this to him and he still refused the refund.

So, unless you are a professional and know exactly what you need I advise you to go elsewhere. Poway Irrigation reneged on their promise for a refund if it was the wrong part.

I won't do business with them again and recommend you don't, either.

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I bought a gopher trap for about $10.

Still trapping a year later.

Also, they have a good stock of drip irrigation and know how to use them.

Drip parts are very inexpensive but the staff helps you no matter....

Ask for Jim

5
★★★★★

I bought a gopher trap for about $10.

Still trapping a year later.

Also, they have a good stock of drip irrigation and know how to use them.

Drip parts are very inexpensive but the staff helps you no matter....

Ask for Jim

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1 out of 1 people found this review helpful.

.

Why do they call them irrigation systems? They should be called aggravation systems! Anyway, I called these guys and they recommended a wonderful company " Rudgers Landscape". Fast, professional and no more aggravation!!! I don't usually blow the horn for service people but these guys are something special

5
★★★★★

Why do they call them irrigation systems? They should be called aggravation systems! Anyway, I called these guys and they recommended a wonderful company " Rudgers Landscape". Fast, professional and no more aggravation!!! I don't usually blow the horn for service people but these guys are something special

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1 out of 1 people found this review helpful.

.

I always have problems with my irrigaiton system and Poway Irrigaiton has the answers.They have people who know my problem and have a great way of pointing me toward people who can solve my problem when they can. I was recently given the name of a contractor from them named Rudgers Landscape. Mr Rudgers fixed my problem when others had no idea what was going on. Thanks Poway Irrigation for knowing how to help me

5
★★★★★

I always have problems with my irrigaiton system and Poway Irrigaiton has the answers.They have people who know my problem and have a great way of pointing me toward people who can solve my problem when they can. I was recently given the name of a contractor from them named Rudgers Landscape. Mr Rudgers fixed my problem when others had no idea what was going on. Thanks Poway Irrigation for knowing how to help me

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1 out of 1 people found this review helpful.

.

I don't even bother with Home Depot anymore. If Poway Irrigation's prices are a bit higher than Home Depot (I'm not sure exactly -- I haven't done the comparisons), I'll gladly pay them. The people there are very knowledgable and very helpful. They have helped me solve some tough problems with my old sprinkler system that I've had to repair several times. There is simply NO WAY that I could have gotten that kind of help at Home Depot, Lowes, or other similar stores. PLUS they always have the part I need. Home Depot has been very hit and miss -- mainly miss -- when it comes to having the parts I need.

PROS: Knowledgable, helpful staff.
CONS:

4
★★★★☆

I don't even bother with Home Depot anymore. If Poway Irrigation's prices are a bit higher than Home Depot (I'm not sure exactly -- I haven't done the comparisons), I'll gladly pay them. The people there are very knowledgable and very helpful. They have helped me solve some tough problems with my old sprinkler system that I've had to repair several times. There is simply NO WAY that I could have gotten that kind of help at Home Depot, Lowes, or other similar stores. PLUS they always have the part I need. Home Depot has been very hit and miss -- mainly miss -- when it comes to having the parts I need.

PROS: Knowledgable, helpful staff.
CONS:

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1 out of 1 people found this review helpful.

.

After get consistently conflicting information from the "local self-appointed experts" at Home Depot, I stumbled upon this business. With a sketch of my yard's dimensions in hand, I asked the owner of this small business if he could recommended a setup for my yard. Instead of recommending a few items, he quizzed me on my yard's dimensions and plant life and then drew up a plan that resulted in a flawless sprinkler system without purchasing needless components. His prices might be a few cents more, but the sage advice and quality materials make any purchase at this business a bargain.

PROS: Great advice and assistance for the do-it-yourselfer
CONS:

4
★★★★☆

After get consistently conflicting information from the "local self-appointed experts" at Home Depot, I stumbled upon this business. With a sketch of my yard's dimensions in hand, I asked the owner of this small business if he could recommended a setup for my yard. Instead of recommending a few items, he quizzed me on my yard's dimensions and plant life and then drew up a plan that resulted in a flawless sprinkler system without purchasing needless components. His prices might be a few cents more, but the sage advice and quality materials make any purchase at this business a bargain.

PROS: Great advice and assistance for the do-it-yourselfer
CONS:

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1 out of 1 people found this review helpful.

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