Auto Care Experts

★★★★☆
  • 23662 Via Fabricante

    Mission Viejo, CA 92691

    Map & Directions
  • 949-588-9813

Automotive

Automotive
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23854 Via Fabricante Ste B2 Mission Viejo, CA

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Meineke Car Care Ctr

25902 El Paseo Mission Viejo, CA

4.3607 61
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I took my car to the dealer for engien light on and had code for transmission problem, dealer told me over $5000 for the transmission, i was referred to auto care experts and they looked at my car and fixed it for $950.00, thanks guys,this shop is the best.

2
★★★★★

I took my car to the dealer for engien light on and had code for transmission problem, dealer told me over $5000 for the transmission, i was referred to auto care experts and they looked at my car and fixed it for $950.00, thanks guys,this shop is the best.

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DON'T DISMISS THIS REVIEW!!! I know that you probably saw that Auto Care Experts has 38(+) GREAT reviews, but if something sounds too good to be true, it often is. All of the reviews are paid for marketing.
The firest review right now (as of 12/11/11) isn't even for a repair shop but for a fricking car wash. The company that they hired to write reviews messed up and put the wrong review in for Auto Care Experts. The review is titled Luxury Lathering and brags about how spotless their car is and the ""massaging chairs"" in the waiting area!!!!
Click on the name of each reviewer, you will see that they leave 5 or more reviews a day for locations in San Diego, Sacramento, Freemont, NYC, San Jose, and more. One reviewer bragged about bringing their car to Purrfect auto service the same day as this place and said how wonderful each one was. If that was true, why go to 2 shops the same day??? Don't be fooled into going here. As for my service, I took my truck there for an oil change. I actually got a voucher in the mail for a free oil change (valued up to $29.95 with 4 quarts of oil) and thought I would try this place out. I have a wor van that needs serious engine work as of 2 days ago, so I need to find a shop to bring it too. I figured this voucher would be a good way for me to try out a new shop and see if I felt good bringing my van there for whay will probably be a $1,000 or more repair. For my oil change, Mark let me know that the voucher was only for a regular passenger car and that a full size truck like mine would cost more money. I understand that they take more oil, so I understand. When he gave me the work order to sign, it listed the oil change as $44,95 plus $6.00 for the extra oil. WTF?? An increase of 50% over the original labor? I asked him why it was more money (knowing that it is the same amount of labor to do a car or truck) and he said that they had bigger components, harder to get to, etc. This is a total lie. It was at this point that I checked their reviews on Yelp and saw that there were 3 reviews and all at one star. I completely understood and was glad that they had a bad name....but then...a lady brings her car in for some issues with her instrument panel and they bring it back to check it out. I asked her how she found the shop and she said that she picked it from all the great reviews online. I was confused becase I only saw the Yelp ones. I googled the shop and saw all the positive reviews on there; all at 5 stars. Knowing something stunk, I checked out all the reviewers and they were all professional reviews written to many companys that paid for it. Some of the reviews would be for a dentist's office in Sacramento stating that they have brought all of their family there for years, then the next one would be for a roofing company in San Diego that did great work on their house. These things just do not happen. Please be fore warned, I was taking this opportunity to find a great local shop and they screwed me over something as basic as an oil change by overcharging by 50%. Don't get your car stuck in there halfway into a major repair where you will have no choice other than for them to finish and take advantage of you for more than an extra $20

0
★☆☆☆☆

DON'T DISMISS THIS REVIEW!!! I know that you probably saw that Auto Care Experts has 38(+) GREAT reviews, but if something sounds too good to be true, it often is. All of the reviews are paid for marketing.
The firest review right now (as of 12/11/11) isn't even for a repair shop but for a fricking car wash. The company that they hired to write reviews messed up and put the wrong review in for Auto Care Experts. The review is titled Luxury Lathering and brags about how spotless their car is and the ""massaging chairs"" in the waiting area!!!!
Click on the name of each reviewer, you will see that they leave 5 or more reviews a day for locations in San Diego, Sacramento, Freemont, NYC, San Jose, and more. One reviewer bragged about bringing their car to Purrfect auto service the same day as this place and said how wonderful each one was. If that was true, why go to 2 shops the same day??? Don't be fooled into going here. As for my service, I took my truck there for an oil change. I actually got a voucher in the mail for a free oil change (valued up to $29.95 with 4 quarts of oil) and thought I would try this place out. I have a wor van that needs serious engine work as of 2 days ago, so I need to find a shop to bring it too. I figured this voucher would be a good way for me to try out a new shop and see if I felt good bringing my van there for whay will probably be a $1,000 or more repair. For my oil change, Mark let me know that the voucher was only for a regular passenger car and that a full size truck like mine would cost more money. I understand that they take more oil, so I understand. When he gave me the work order to sign, it listed the oil change as $44,95 plus $6.00 for the extra oil. WTF?? An increase of 50% over the original labor? I asked him why it was more money (knowing that it is the same amount of labor to do a car or truck) and he said that they had bigger components, harder to get to, etc. This is a total lie. It was at this point that I checked their reviews on Yelp and saw that there were 3 reviews and all at one star. I completely understood and was glad that they had a bad name....but then...a lady brings her car in for some issues with her instrument panel and they bring it back to check it out. I asked her how she found the shop and she said that she picked it from all the great reviews online. I was confused becase I only saw the Yelp ones. I googled the shop and saw all the positive reviews on there; all at 5 stars. Knowing something stunk, I checked out all the reviewers and they were all professional reviews written to many companys that paid for it. Some of the reviews would be for a dentist's office in Sacramento stating that they have brought all of their family there for years, then the next one would be for a roofing company in San Diego that did great work on their house. These things just do not happen. Please be fore warned, I was taking this opportunity to find a great local shop and they screwed me over something as basic as an oil change by overcharging by 50%. Don't get your car stuck in there halfway into a major repair where you will have no choice other than for them to finish and take advantage of you for more than an extra $20

.

Just got my car washed and I am in a very good mood. I don't know why this place always puts me in such a good mood?! I think it's because of the kind staff or probably the fact that my car is spotless or MAYBE and most likely because of the massage chairs. Either way im one happy camper!

2
★★★★★

Just got my car washed and I am in a very good mood. I don't know why this place always puts me in such a good mood?! I think it's because of the kind staff or probably the fact that my car is spotless or MAYBE and most likely because of the massage chairs. Either way im one happy camper!

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Took my kit car there for a brake and lamp inspection. I spoke with them on the phone and asked if they were familiar with special construction cars and they said they were. After completing the entire inspection Mark (who is a very nice guy) started asking about back up lights. They had me wait while they called the BAR and waited for a call back. (While I was waiting I called around and found that there were other shops that knew the regulations for my car and would pass it for $120 -$40 less). As I was waiting the owner asked if I needed help and I said, I would like to speak with Mark as I'm on my lunch hour and I don't have time to wait for the BAR so I'd like my car back and he flipped out! I was arguing my case and he calls me a redneck and tells me I'm stupid. I never said a derogatory word to him or Mark, I just felt like them charging me $159 for a 5 minute inspection and failing my car and having me wait while they research it was wrong. This is why I called them in the first place.

I ended up getting it passed by another shop who had been doing a lot of special construction and they called the BAR too and got a different answer. Doesn't matter who was right or wrong though, for the owner to act this way was unprofessional and inappropriate. The other shop said he's got a reputation for this and also ""being a crook."" I see I'm not alone.

I see a lot of good reviews here which is great I guess. To me it means this guy's got a a good side and you just have to be on it or he'll go off you and you're screwed.

0
★☆☆☆☆

Took my kit car there for a brake and lamp inspection. I spoke with them on the phone and asked if they were familiar with special construction cars and they said they were. After completing the entire inspection Mark (who is a very nice guy) started asking about back up lights. They had me wait while they called the BAR and waited for a call back. (While I was waiting I called around and found that there were other shops that knew the regulations for my car and would pass it for $120 -$40 less). As I was waiting the owner asked if I needed help and I said, I would like to speak with Mark as I'm on my lunch hour and I don't have time to wait for the BAR so I'd like my car back and he flipped out! I was arguing my case and he calls me a redneck and tells me I'm stupid. I never said a derogatory word to him or Mark, I just felt like them charging me $159 for a 5 minute inspection and failing my car and having me wait while they research it was wrong. This is why I called them in the first place.

I ended up getting it passed by another shop who had been doing a lot of special construction and they called the BAR too and got a different answer. Doesn't matter who was right or wrong though, for the owner to act this way was unprofessional and inappropriate. The other shop said he's got a reputation for this and also ""being a crook."" I see I'm not alone.

I see a lot of good reviews here which is great I guess. To me it means this guy's got a a good side and you just have to be on it or he'll go off you and you're screwed.

.

My family and I have been taking our cars to Auto Care Experts for over 10 years and the shop has always been great to us. Their service and quality of jobs are fantastic and they fit us in any time. l have seen them stay past closing for us, they give us free loaner cars and good warranty and they are reasonable. I recommend this shop to every body

2
★★★★★

My family and I have been taking our cars to Auto Care Experts for over 10 years and the shop has always been great to us. Their service and quality of jobs are fantastic and they fit us in any time. l have seen them stay past closing for us, they give us free loaner cars and good warranty and they are reasonable. I recommend this shop to every body

.

My family and I have been taking our cars to Auto Care Experts for over 10 years and the shop has always been great to us. Their service and quality of jobs are fantastic and they fit us in any time. l have seen them stay past closing for us, they give us free loaner cars and good warranty and they are reasonable. I recommend this shop to every body

5
★★★★★

My family and I have been taking our cars to Auto Care Experts for over 10 years and the shop has always been great to us. Their service and quality of jobs are fantastic and they fit us in any time. l have seen them stay past closing for us, they give us free loaner cars and good warranty and they are reasonable. I recommend this shop to every body

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.

These people are crooks. My experience was the following:
overcharging for a brake/lamp inspection,
attempting to charge me $160 to replace three light bulbs,
lied about me being able to claim my brake certificate after my car passed brake inspection and not lamp inspection.
Only after I called the Bureau of Automotive repair and verified that I was entitled my brake certificate, did they give it to me. They basically lied to my face and, when caught in the lie, acted like they said something else.
Shady business practices such as these should be more than enough to persuade you to look elsewhere for automotive repairs.

0
★☆☆☆☆

These people are crooks. My experience was the following:
overcharging for a brake/lamp inspection,
attempting to charge me $160 to replace three light bulbs,
lied about me being able to claim my brake certificate after my car passed brake inspection and not lamp inspection.
Only after I called the Bureau of Automotive repair and verified that I was entitled my brake certificate, did they give it to me. They basically lied to my face and, when caught in the lie, acted like they said something else.
Shady business practices such as these should be more than enough to persuade you to look elsewhere for automotive repairs.

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Auto Care Experts are just that, experts! The staff is great, excellent customer service and trustworthy!! The work they did on my car was fantastic, fast and affordable!!

2
★★★★★

Auto Care Experts are just that, experts! The staff is great, excellent customer service and trustworthy!! The work they did on my car was fantastic, fast and affordable!!

.

Auto Care Experts are just that, experts! The staff is great, excellent customer service and trustworthy!! The work they did on my car was fantastic, fast and affordable!!

5
★★★★★

Auto Care Experts are just that, experts! The staff is great, excellent customer service and trustworthy!! The work they did on my car was fantastic, fast and affordable!!

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I was skeptical to bring my car into this place at first, when recommended by a friend. I generally go to a dealership to ensure that any work i need done gets done. To my surprise the guys here were awesome. So every few years my s2000 will have the same problem with it and needs to be adjusted. These guys did the job, amazingly fast and charged me less than half of what a dealership would. I didn't have to sign a ton of paperwork, or sit around forever. They were on top of everything the whole time and now my car has never run better. I find it hard to actually find a auto shop that is trust worthy, but I finally did. I will bring my car to this shop when ever I have trouble with my car now.

5
★★★★★

I was skeptical to bring my car into this place at first, when recommended by a friend. I generally go to a dealership to ensure that any work i need done gets done. To my surprise the guys here were awesome. So every few years my s2000 will have the same problem with it and needs to be adjusted. These guys did the job, amazingly fast and charged me less than half of what a dealership would. I didn't have to sign a ton of paperwork, or sit around forever. They were on top of everything the whole time and now my car has never run better. I find it hard to actually find a auto shop that is trust worthy, but I finally did. I will bring my car to this shop when ever I have trouble with my car now.

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I brought my car in because I thought I needed my brake pads changed, but they checked it out and told me that I could still drive on the pads I had for another 7,000-10,000 miles. Apparently, certain pads sound squeaky even if they aren't worn out yet. (that was the squeaking that prompted me to take my car in) They were completely honest and amazingly efficient!! This is definitely my new car repair shop for years to come! No hassles, no pressure, just honest service!

2
★★★★★

I brought my car in because I thought I needed my brake pads changed, but they checked it out and told me that I could still drive on the pads I had for another 7,000-10,000 miles. Apparently, certain pads sound squeaky even if they aren't worn out yet. (that was the squeaking that prompted me to take my car in) They were completely honest and amazingly efficient!! This is definitely my new car repair shop for years to come! No hassles, no pressure, just honest service!

.

I brought my car in because I thought I needed my brake pads changed, but they checked it out and told me that I could still drive on the pads I had for another 7,000-10,000 miles. Apparently, certain pads sound squeaky even if they aren't worn out yet. (that was the squeaking that prompted me to take my car in) They were completely honest and amazingly efficient!! This is definitely my new car repair shop for years to come! No hassles, no pressure, just honest service!

5
★★★★★

I brought my car in because I thought I needed my brake pads changed, but they checked it out and told me that I could still drive on the pads I had for another 7,000-10,000 miles. Apparently, certain pads sound squeaky even if they aren't worn out yet. (that was the squeaking that prompted me to take my car in) They were completely honest and amazingly efficient!! This is definitely my new car repair shop for years to come! No hassles, no pressure, just honest service!

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All i can say is this is the best auto repair shop i have ever been to. Now they just got another life time customer.

5
★★★★★

All i can say is this is the best auto repair shop i have ever been to. Now they just got another life time customer.

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This place is really great. They do honest work and at reasonable prices. The owner and workers are really friendly and willing to help.

2
★★★★★

This place is really great. They do honest work and at reasonable prices. The owner and workers are really friendly and willing to help.

.

All i can say is this is the best auto repair shop i have ever been to. Now they just got another life time customer.

2
★★★★★

All i can say is this is the best auto repair shop i have ever been to. Now they just got another life time customer.

.

This place is really great. They do honest work and at reasonable prices. The owner and workers are really friendly and willing to help.

5
★★★★★

This place is really great. They do honest work and at reasonable prices. The owner and workers are really friendly and willing to help.

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Feedback from Auto Care Experts was timely. They kept in touch with status of my classic car (Body work & Paint). Spent more than I intended to, but they did a fine job of matching my "brilliant red" paint. Also - they painted an area that I was going to do myself, and this saved me lots of time. Many thanks for that. After my upholstery shop finishes, then it goes back to A.C.E. to re-install my rear window. Lastly, having been a purchasing agent most of my working career, I solicited bids from 4 body shops. A.C.E. was the only one interested in doing the work. Again, many thanks. I would recommend them to anyone looking for bodywork and/or paint.

5
★★★★★

Feedback from Auto Care Experts was timely. They kept in touch with status of my classic car (Body work & Paint). Spent more than I intended to, but they did a fine job of matching my "brilliant red" paint. Also - they painted an area that I was going to do myself, and this saved me lots of time. Many thanks for that. After my upholstery shop finishes, then it goes back to A.C.E. to re-install my rear window. Lastly, having been a purchasing agent most of my working career, I solicited bids from 4 body shops. A.C.E. was the only one interested in doing the work. Again, many thanks. I would recommend them to anyone looking for bodywork and/or paint.

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.

Notably good service experience, they are very fair, reliable, honest and courteous.

2
★★★★★

Notably good service experience, they are very fair, reliable, honest and courteous.

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Notably good service experience, they are very fair, reliable, honest and courteous .

5
★★★★★

Notably good service experience, they are very fair, reliable, honest and courteous .

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Highly recommend them as far as work quality goes. Price is average but worth it. If your going through insurance, I would say this is a good option. Turn-around is slow but they do good work and so worth the wait.

5
★★★★★

Highly recommend them as far as work quality goes. Price is average but worth it. If your going through insurance, I would say this is a good option. Turn-around is slow but they do good work and so worth the wait.

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Highly recommend them as far as work quality goes. Price is average but worth it. If your going through insurance, I would say this is a good option. Turn-around is slow but they do good work and so worth the wait.

2
★★★★★

Highly recommend them as far as work quality goes. Price is average but worth it. If your going through insurance, I would say this is a good option. Turn-around is slow but they do good work and so worth the wait.

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Great job again guys. I have been coming here for years and always do a great job. Really appreciate it. Thanks

5
★★★★★

Great job again guys. I have been coming here for years and always do a great job. Really appreciate it. Thanks

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.

Great job again guys. Thanks!

2
★★★★★

Great job again guys. Thanks!

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Had a great experience last week at Auto Care Experts. They have a great staff. Very knowledgeable and friendly. I will definitely recommend them to friends and family

2
★★★★★

Had a great experience last week at Auto Care Experts. They have a great staff. Very knowledgeable and friendly. I will definitely recommend them to friends and family

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Had a great experience last week at Auto Care Experts. They have a great staff. Very knowledgeable and friendly. I will definitely recommend them to friends and family

5
★★★★★

Had a great experience last week at Auto Care Experts. They have a great staff. Very knowledgeable and friendly. I will definitely recommend them to friends and family

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Very accommodating staff! Very efficient work!

2
★★★★★

Very accommodating staff! Very efficient work!

.

Very accommodating staff! Very efficient work! Thank you for all of your help and fast work! Thank You!

5
★★★★★

Very accommodating staff! Very efficient work! Thank you for all of your help and fast work! Thank You!

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Saw your shop passing by going home from work sometimes. Needed work done at the last minute and your shop was helping and friendly. Thank you so much.

2
★★★★★

Saw your shop passing by going home from work sometimes. Needed work done at the last minute and your shop was helping and friendly. Thank you so much.

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Saw your shop passing by going home from work sometimes. Needed work done at the last minute and your shop was helping and friendly. Thank you so much.

5
★★★★★

Saw your shop passing by going home from work sometimes. Needed work done at the last minute and your shop was helping and friendly. Thank you so much.

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Mark was very help full and the car looks great. Thanks.

2
★★★★★

Mark was very help full and the car looks great. Thanks.

.

Mark was very help full and the car looks great. Thanks. .

5
★★★★★

Mark was very help full and the car looks great. Thanks. .

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Always great service and attitude.

2
★★★★★

Always great service and attitude.

.

Fred and Mark were great. Very receptive to my cars exact needs and gave me a great competitive price. Body was fixed and printed in 2 days!

2
★★★★★

Fred and Mark were great. Very receptive to my cars exact needs and gave me a great competitive price. Body was fixed and printed in 2 days!

.

Always great service and attitude. I will definitely return to these guys. Its rare that you find such a great company

5
★★★★★

Always great service and attitude. I will definitely return to these guys. Its rare that you find such a great company

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.

Fred and Mark were great. Very receptive to my cars exact needs and gave me a great competitive price. Body was fixed and printed in 2 days!

5
★★★★★

Fred and Mark were great. Very receptive to my cars exact needs and gave me a great competitive price. Body was fixed and printed in 2 days!

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.

I have been t this shop several times and they have always been GREAT!! They treated me with respect and checked out my car as soon as they possibly could. Gave me an estimate that was always right on and fixed the car the same day unless it was totally imposable. Always were very upfront about what had to be done and if something could wait awhile. Always gave or showed me the old parts. Told me if where money could be saved if possible. Gave me a ride home when i needed one. These guys are the BEST !! Great service and very fair prices!!

2
★★★★★

I have been t this shop several times and they have always been GREAT!! They treated me with respect and checked out my car as soon as they possibly could. Gave me an estimate that was always right on and fixed the car the same day unless it was totally imposable. Always were very upfront about what had to be done and if something could wait awhile. Always gave or showed me the old parts. Told me if where money could be saved if possible. Gave me a ride home when i needed one. These guys are the BEST !! Great service and very fair prices!!

.

I have been t this shop several times and they have always been GREAT!! They treated me with respect and checked out my car as soon as they possibly could. Gave me an estimate that was always right on and fixed the car the same day unless it was totally imposable. Always were very upfront about what had to be done and if something could wait awhile. Always gave or showed me the old parts. Told me if where money could be saved if possible. Gave me a ride home when i needed one. These guys are the BEST !! Great service and very fair prices!!

5
★★★★★

I have been t this shop several times and they have always been GREAT!! They treated me with respect and checked out my car as soon as they possibly could. Gave me an estimate that was always right on and fixed the car the same day unless it was totally imposable. Always were very upfront about what had to be done and if something could wait awhile. Always gave or showed me the old parts. Told me if where money could be saved if possible. Gave me a ride home when i needed one. These guys are the BEST !! Great service and very fair prices!!

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.

This place is really great. The owner and workers are really friendly and willing to help. They do honest work and at reasonable prices. When my sister's car starting smoking on the road, one of the employees drove out after hours to help us. Quality service and trustworthy. Definitely a good place to take your car.

2
★★★★★

This place is really great. The owner and workers are really friendly and willing to help. They do honest work and at reasonable prices. When my sister's car starting smoking on the road, one of the employees drove out after hours to help us. Quality service and trustworthy. Definitely a good place to take your car.

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This place is really great. The owner and workers are really friendly and willing to help. They do honest work and at reasonable prices. When my sister's car starting smoking on the road, one of the employees drove out after hours to help us. Quality service and trustworthy. Definitely a good place to take your car.

5
★★★★★

This place is really great. The owner and workers are really friendly and willing to help. They do honest work and at reasonable prices. When my sister's car starting smoking on the road, one of the employees drove out after hours to help us. Quality service and trustworthy. Definitely a good place to take your car.

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It's so hard to find a good mechanic, but these guys have been great to us. Very honest and upfront in their estimates and work. Highly recommended.

5
★★★★★

It's so hard to find a good mechanic, but these guys have been great to us. Very honest and upfront in their estimates and work. Highly recommended.

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I have been a satisfied client of Auto Care Experts for over ten years. They're efficient and proficient. They can be trusted to give your car the best service and repairs possible. Good and friendly personnel and management.

2
★★★★★

I have been a satisfied client of Auto Care Experts for over ten years. They're efficient and proficient. They can be trusted to give your car the best service and repairs possible. Good and friendly personnel and management.

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I have been a satisfied client of Auto Care Experts for over ten years. They're efficient and proficient. They can be trusted to give your car the best service and repairs possible. Good and friendly personnel and management.

5
★★★★★

I have been a satisfied client of Auto Care Experts for over ten years. They're efficient and proficient. They can be trusted to give your car the best service and repairs possible. Good and friendly personnel and management.

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I have been coming to Auto Care Experts for the last seven years and I believe that it is one of the most formidable places to get any sort of service. First off, they are incredibly professional. They are so willing to help out their customers--i.e. give them loaner cars, etc.-- that you actually feel like you're in a dealership. Secondly, they are incredibly fast: I've had a wonderful turn-around with them-usually just a couple days at the most. Thirdly, they are professional and reasonable. For the services that I have received from them over the years, they have always been fair and and moderately priced--way below their competition. Overall, I don't think you could ask for a more reliable place to bring your car to get fixed in this area. I think their years of professionalism and service speaks for itself.

2
★★★★★

I have been coming to Auto Care Experts for the last seven years and I believe that it is one of the most formidable places to get any sort of service. First off, they are incredibly professional. They are so willing to help out their customers--i.e. give them loaner cars, etc.-- that you actually feel like you're in a dealership. Secondly, they are incredibly fast: I've had a wonderful turn-around with them-usually just a couple days at the most. Thirdly, they are professional and reasonable. For the services that I have received from them over the years, they have always been fair and and moderately priced--way below their competition. Overall, I don't think you could ask for a more reliable place to bring your car to get fixed in this area. I think their years of professionalism and service speaks for itself.

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I have been going to Auto Care Experts for over 7 years now. Every time I call them and say my name both Mark and Fred remember who I am. They have been keeping my 2000 Contour in great running shape. And they do it with good, friendly service at competitive prices. I??m a firm believer in ??you get what you pay for?. You might be able to find a cheaper mechanic, but you might not like the results. I have never driven away from their shop wishing I had gone to another mechanic.

5
★★★★★

I have been going to Auto Care Experts for over 7 years now. Every time I call them and say my name both Mark and Fred remember who I am. They have been keeping my 2000 Contour in great running shape. And they do it with good, friendly service at competitive prices. I??m a firm believer in ??you get what you pay for?. You might be able to find a cheaper mechanic, but you might not like the results. I have never driven away from their shop wishing I had gone to another mechanic.

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Me and my family have been using auto care experts for over 20 years for all of our mechanical and when ever we needed our car to worked on for accident work and this shop has been giving us the most professional and honest work with lost of extras, when ever we needed service there was free loaner ready for us and they are reliable, we recommend auto care experts to every one, they are the best.

5
★★★★★

Me and my family have been using auto care experts for over 20 years for all of our mechanical and when ever we needed our car to worked on for accident work and this shop has been giving us the most professional and honest work with lost of extras, when ever we needed service there was free loaner ready for us and they are reliable, we recommend auto care experts to every one, they are the best.

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.

This is the best shop in town! I have been a customer for several years now and won't take my '04 Nissan Murano anywhere else. Fred and Mark help me keep it running like a clock and provide me expert advice, terrific service, fair pricing and consistently solid results. They always work on my car like it was their own. If you're not yet using Auto Care Experts for your maintenance, you should be! I recommend them highly for professional, high quality auto services.

5
★★★★★

This is the best shop in town! I have been a customer for several years now and won't take my '04 Nissan Murano anywhere else. Fred and Mark help me keep it running like a clock and provide me expert advice, terrific service, fair pricing and consistently solid results. They always work on my car like it was their own. If you're not yet using Auto Care Experts for your maintenance, you should be! I recommend them highly for professional, high quality auto services.

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I had Bad and unpleasent experience going there. Extremely expensive.
They did not do a good job and I felt they charged me a lot.
In my personal opinion i do NOT recommend this place.
Their prices need to be more reasonable.

1
★☆☆☆☆

I had Bad and unpleasent experience going there. Extremely expensive.
They did not do a good job and I felt they charged me a lot.
In my personal opinion i do NOT recommend this place.
Their prices need to be more reasonable.

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1 out of 3 people found this review helpful.

.

I have been taking my car to this shop for over 15 years and i have recommended this shop to my family and friends, they are have been taking care of me and giving me a fair price, i do not look for cheep but fair, one time they even warranty one of the repairs even past the one year, they give me a loaner car every time and my car is always washed after service and i never had to take it back for the same problem, that is why i like this shop and i recommened them.

5
★★★★★

I have been taking my car to this shop for over 15 years and i have recommended this shop to my family and friends, they are have been taking care of me and giving me a fair price, i do not look for cheep but fair, one time they even warranty one of the repairs even past the one year, they give me a loaner car every time and my car is always washed after service and i never had to take it back for the same problem, that is why i like this shop and i recommened them.

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2 out of 7 people found this review helpful.

.

I had a bad water leak on Saturday afternoon when I called this shop,The owner and manger worked on my car for 2 &1/2 hours after the closing in order for me to make it home in LA, Thank you Auto Care Experts.
I will be doing all my major repair at your shop and would not hesitate to refer any one to your shop.

5
★★★★★

I had a bad water leak on Saturday afternoon when I called this shop,The owner and manger worked on my car for 2 &1/2 hours after the closing in order for me to make it home in LA, Thank you Auto Care Experts.
I will be doing all my major repair at your shop and would not hesitate to refer any one to your shop.

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0 out of 9 people found this review helpful.

.

Was going to have $6000 worth of work done in an accident claim. They were very nice and scripted until I got the car in. Then they flipped a 180 on me. They gave me no help, no answers, lots of broken promises. Prices changed several times. Got no results until I had a tow truck to pull the car out of their shop. They charged me for everything they could think of for my car sitting with no work being done. They thrashed my car with bondo dust inside and out. Also they charged me a substantial amout for the loner car that was free until I had a problem with them. It had a dead battery twice. The brakes were metal to metal, the check engine light came on, and the door wouldn't lock. I know it was suppose to be a free loner but come on. Anyhow beware. THey are very rude, dishonest , and only customer friendly until they think they have you cornered with charges.

0
★☆☆☆☆

Was going to have $6000 worth of work done in an accident claim. They were very nice and scripted until I got the car in. Then they flipped a 180 on me. They gave me no help, no answers, lots of broken promises. Prices changed several times. Got no results until I had a tow truck to pull the car out of their shop. They charged me for everything they could think of for my car sitting with no work being done. They thrashed my car with bondo dust inside and out. Also they charged me a substantial amout for the loner car that was free until I had a problem with them. It had a dead battery twice. The brakes were metal to metal, the check engine light came on, and the door wouldn't lock. I know it was suppose to be a free loner but come on. Anyhow beware. THey are very rude, dishonest , and only customer friendly until they think they have you cornered with charges.

Pros: there are none. They are dishonest.

Cons: broke down loner cars, false charges

Message from Auto Care Experts

WE ARE A FAMILY OWNED & OPERATED BUSINESS SINCE 1991 AND ONE OF THE MOST COMPLETE STATE OF THE ART FULLY COMPUTERIZED INDEPENDENT AUTOMOTIVE REPAIR / BODY SHOP & PAINT IN SOUTH ORANGE COUNTY.

 

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