Bair's Keystone Body Shop

★★★★★
  • 1762 14th St

    Santa Monica, CA 90404

    Map & Directions
  • 310-450-0855

About Bair's Keystone Body Shop

Automotive

Automotive
More choices in Santa Monica:
Resultset_next

Gi Automotive Group

1124 Santa Monica Blvd Santa Monica, CA

Resultset_next

Lemans Body & Paint

2107 Lincoln Blvd Santa Monica, CA

5.0 80
Hi! Sign in to let us know how Bair's Keystone Body Shop was?
Write a Review
.

Bair's is one of the best body shops in town. Been to a few different places over the years and the quality and service here were impeccable. The staff was very friendly and kept me posted on the repairs at every stage. Highly recommend them for repairs. Took my Porsche in and came out looking better than new. Thanks guys.

5
★★★★★

Bair's is one of the best body shops in town. Been to a few different places over the years and the quality and service here were impeccable. The staff was very friendly and kept me posted on the repairs at every stage. Highly recommend them for repairs. Took my Porsche in and came out looking better than new. Thanks guys.

Was this review helpful to you?
Ratings_icons Ratings_icons

6 out of 6 people found this review helpful.

.

If you want great work, honest people and excellent service Bairs's is it. Michael was awesome, he took care of everything. Got my car back in no time and they handled all the insurance stuff as well. So effortless on my part. Thanks again Bair's.

2
★★★★★

If you want great work, honest people and excellent service Bairs's is it. Michael was awesome, he took care of everything. Got my car back in no time and they handled all the insurance stuff as well. So effortless on my part. Thanks again Bair's.

.

If you want great work, honest people and excellent service Bairs's is it. Michael was awesome, he took care of everything. Got my car back in no time and they handled all the insurance stuff as well. So effortless on my part. Thanks again Bair's.

5
★★★★★

If you want great work, honest people and excellent service Bairs's is it. Michael was awesome, he took care of everything. Got my car back in no time and they handled all the insurance stuff as well. So effortless on my part. Thanks again Bair's.

Was this review helpful to you?
Ratings_icons Ratings_icons

6 out of 6 people found this review helpful.

.

Bair's Keystone Body Shop is the best in town. Took my car there after a fender bender and the staff there was extremely friendly and professional. Got my car back looking better than new. Cannot say enough about these guys. First class body shop, they took care of everything. Thanks again guys. I will refer everyone I know.

2
★★★★★

Bair's Keystone Body Shop is the best in town. Took my car there after a fender bender and the staff there was extremely friendly and professional. Got my car back looking better than new. Cannot say enough about these guys. First class body shop, they took care of everything. Thanks again guys. I will refer everyone I know.

.

Bair's Keystone Body Shop is the best in town. Took my car there after a fender bender and the staff there was extremely friendly and professional. Got my car back looking better than new. Cannot say enough about these guys. First class body shop, they took care of everything. Thanks again guys. I will refer everyone I know.

5
★★★★★

Bair's Keystone Body Shop is the best in town. Took my car there after a fender bender and the staff there was extremely friendly and professional. Got my car back looking better than new. Cannot say enough about these guys. First class body shop, they took care of everything. Thanks again guys. I will refer everyone I know.

Was this review helpful to you?
Ratings_icons Ratings_icons

6 out of 6 people found this review helpful.

.

I've been going to Bair's for years. Mike, the owner, and his entire staff are top notch people and car repair experts. I've had a fender bender or two plus some mishaps of my own doing. Whether I'm using my insurance or paying for it out of pocket, they always give me a fair price and go the extra mile. They even replaced my malfunctioning sunroof when I didn't know who else to take my car to. Their work is extremely high quality and if for any reason something is not done right they will make it right. They repair on everything from Honda to Ferrari. Each time I've brought my car in it has been repaired within a week. I highly recommend them.

2
★★★★★

I've been going to Bair's for years. Mike, the owner, and his entire staff are top notch people and car repair experts. I've had a fender bender or two plus some mishaps of my own doing. Whether I'm using my insurance or paying for it out of pocket, they always give me a fair price and go the extra mile. They even replaced my malfunctioning sunroof when I didn't know who else to take my car to. Their work is extremely high quality and if for any reason something is not done right they will make it right. They repair on everything from Honda to Ferrari. Each time I've brought my car in it has been repaired within a week. I highly recommend them.

.

I've been going to Bair's for years. Mike, the owner, and his entire staff are top notch people and car repair experts. I've had a fender bender or two plus some mishaps of my own doing. Whether I'm using my insurance or paying for it out of pocket, they always give me a fair price and go the extra mile. They even replaced my malfunctioning sunroof when I didn't know who else to take my car to. Their work is extremely high quality and if for any reason something is not done right they will make it right. They repair on everything from Honda to Ferrari. Each time I've brought my car in it has been repaired within a week. I highly recommend them.

5
★★★★★

I've been going to Bair's for years. Mike, the owner, and his entire staff are top notch people and car repair experts. I've had a fender bender or two plus some mishaps of my own doing. Whether I'm using my insurance or paying for it out of pocket, they always give me a fair price and go the extra mile. They even replaced my malfunctioning sunroof when I didn't know who else to take my car to. Their work is extremely high quality and if for any reason something is not done right they will make it right. They repair on everything from Honda to Ferrari. Each time I've brought my car in it has been repaired within a week. I highly recommend them.

Was this review helpful to you?
Ratings_icons Ratings_icons

5 out of 5 people found this review helpful.

.

Bair's did a great job on a tight time frame.

As you know I recommend few businesses and its clear I am not an easy customer.

They also were flexible on price options and transparent about parts being used.

On time. I hope I never have to use them again like anyone reading this list, but if I need to, they will be the first place I call. Tony

2
★★★★☆

Bair's did a great job on a tight time frame.

As you know I recommend few businesses and its clear I am not an easy customer.

They also were flexible on price options and transparent about parts being used.

On time. I hope I never have to use them again like anyone reading this list, but if I need to, they will be the first place I call. Tony

.

Nobody like having their car in the shop. But for me, as much as I dreaded it after a moderate collision, this place turned out to be just the no-nonsense family owned place I needed. A pleasant surprise, for once, with body shops! . I brought my three year old Lexus IS350 to Bair's. Insurance was covering most of the costs. I picked the place pretty randomly, but my insurance company was familiar with them so that was reassuring. When I droppd off the car, Mike, the owner, met me personally. Friendly, no BS on the fact that it would take at least 10 days, which I was just as glad to hear up front instead of BS later. The set-up with the rental car locale was streamlined. The communication between me, Bairs and my insurance company was efficient. The adjuster ended up needing to make a second trip out to the shop, which was set up and completed efficiently. I was kept posted on the progress of the car. I got Mike on the phone when I had a question and answered it easily. Most of all, when i got the car it looked LIKE NEW. Perfect. And they had detailed it inside and out, which was very kind. I would send anybody to this place again. Especially if you're on the west side!!!

2
★★★★★

Nobody like having their car in the shop. But for me, as much as I dreaded it after a moderate collision, this place turned out to be just the no-nonsense family owned place I needed. A pleasant surprise, for once, with body shops! . I brought my three year old Lexus IS350 to Bair's. Insurance was covering most of the costs. I picked the place pretty randomly, but my insurance company was familiar with them so that was reassuring. When I droppd off the car, Mike, the owner, met me personally. Friendly, no BS on the fact that it would take at least 10 days, which I was just as glad to hear up front instead of BS later. The set-up with the rental car locale was streamlined. The communication between me, Bairs and my insurance company was efficient. The adjuster ended up needing to make a second trip out to the shop, which was set up and completed efficiently. I was kept posted on the progress of the car. I got Mike on the phone when I had a question and answered it easily. Most of all, when i got the car it looked LIKE NEW. Perfect. And they had detailed it inside and out, which was very kind. I would send anybody to this place again. Especially if you're on the west side!!!

.

This auto body shop is convienent and reliable! I Had some bumper damage on the back of my BMW and Bairs totally pulled through for me!! Looks like new!

2
★★★★★

This auto body shop is convienent and reliable! I Had some bumper damage on the back of my BMW and Bairs totally pulled through for me!! Looks like new!

.

I first went here b/c I was in a car accident and my insurance broker referred me in 2006 telling me Mike and his team will take care of me - and they sure did! Mike was very friendly and knew how to deal with insurance claims and made sure the job would be done right and in a timely matter. He even upon payment gave me a little discount since he knew my insurance broke referred me. Just recently I had done some minor damage to the side of the my car and knew the place to get it fixed was at Bair's. This time I wasn't going through insurance and so they brought the price down to help me out. The work they did was amazing and got my car back with in that week. Erin, the gal that keeps everything running in that shop was so friendly and helpful. Not once was I worried to leave my car thinking it wouldn't look the same when I returned. My car looks brand new again and you wouldn't even know i partially drove into a brick wall!

2
★★★★★

I first went here b/c I was in a car accident and my insurance broker referred me in 2006 telling me Mike and his team will take care of me - and they sure did! Mike was very friendly and knew how to deal with insurance claims and made sure the job would be done right and in a timely matter. He even upon payment gave me a little discount since he knew my insurance broke referred me. Just recently I had done some minor damage to the side of the my car and knew the place to get it fixed was at Bair's. This time I wasn't going through insurance and so they brought the price down to help me out. The work they did was amazing and got my car back with in that week. Erin, the gal that keeps everything running in that shop was so friendly and helpful. Not once was I worried to leave my car thinking it wouldn't look the same when I returned. My car looks brand new again and you wouldn't even know i partially drove into a brick wall!

Pros: expertise, the work, customer service

.

I recently scratched up the car door on my Honda Civic when I hit the pole next to my parking space. Ouch!
When I took it in to get an estimate to get it repainted, Mike and the guys in the shop actually washed off the scratch and mixed a touchup kit for me. For nothing. They actually said, "I'm not going to recommend you do something that you don't have to do." Amazing! Their estimate to repaint was totally reasonable too. I would absolutely recommend this place to anyone. To everyone!

5
★★★★★

I recently scratched up the car door on my Honda Civic when I hit the pole next to my parking space. Ouch!
When I took it in to get an estimate to get it repainted, Mike and the guys in the shop actually washed off the scratch and mixed a touchup kit for me. For nothing. They actually said, "I'm not going to recommend you do something that you don't have to do." Amazing! Their estimate to repaint was totally reasonable too. I would absolutely recommend this place to anyone. To everyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

5 out of 5 people found this review helpful.

.

I recommend Bairs Keystone Body Shop to everyone I know who has had any kind of body damage to their car. For the third time I have taken a car there and Mike Smilove and crew did just as amazing a job as ever. My van looked the best it ever has when I picked it up. They went way beyond what I expected...the car was waxed and beautiful and every scratch dent and scrape (trust me, there were many) had disappeared. The inside of the car was clean as a whistle and smelled wonderful (no small feat: I have children and a stinky dog). Dunno how they did that.
No hassles dealing with my insurance company because and Mike and Erin (who runs the office) handled all that They were professional, kind, and easy to deal with. I also got my car back earlier than expected. Oh. the retro-looking crisp uniforms the guys wear...including Mike are very cool. Trust me. Take your cars there. You'll be happy when you drive away.

Kathy M.

5
★★★★★

I recommend Bairs Keystone Body Shop to everyone I know who has had any kind of body damage to their car. For the third time I have taken a car there and Mike Smilove and crew did just as amazing a job as ever. My van looked the best it ever has when I picked it up. They went way beyond what I expected...the car was waxed and beautiful and every scratch dent and scrape (trust me, there were many) had disappeared. The inside of the car was clean as a whistle and smelled wonderful (no small feat: I have children and a stinky dog). Dunno how they did that.
No hassles dealing with my insurance company because and Mike and Erin (who runs the office) handled all that They were professional, kind, and easy to deal with. I also got my car back earlier than expected. Oh. the retro-looking crisp uniforms the guys wear...including Mike are very cool. Trust me. Take your cars there. You'll be happy when you drive away.

Kathy M.

Was this review helpful to you?
Ratings_icons Ratings_icons

5 out of 5 people found this review helpful.

.

I just had a great experience. I picked up my car at Bairs auto body. I had almost totaled my very expensive car. Bairs was recommended to me and I am ever so grateful. Mike was terrific. He promised to have it done in 3-4 weeks and it got done sooner, no problems, he handled the insurance co. and the adjusters.\r
My car is showroom new !!! and mike even touyched up some dings not related to my accident. \r
I will recommend Mike Smilove and Bairs Keystone to one and all.

2
★★★★★

I just had a great experience. I picked up my car at Bairs auto body. I had almost totaled my very expensive car. Bairs was recommended to me and I am ever so grateful. Mike was terrific. He promised to have it done in 3-4 weeks and it got done sooner, no problems, he handled the insurance co. and the adjusters.\r
My car is showroom new !!! and mike even touyched up some dings not related to my accident. \r
I will recommend Mike Smilove and Bairs Keystone to one and all.

Pros: great service and expertise

.

I just had a great experience. I had almost totaled my very very expensive car. Mike Smilove was recommended to me. I was distraught over the condition of my car. Mike assured me that I would be very happy after he and his employees were finished. And guess what.... I am overjoyed at the results. It is showroom new. !!!! He even touched up some dings that had nothing to do with my accident. Mike is a real nice guy and really knows what he is doing.
The shop is very busy and no wonder... He does the greatest work. He promised 3-4 weeks and delivered on time and handled the insurance Co. and the adjuster as well. When I would call to get an update, my call was taken and again was told that I will be very pleased. And believe me I am more than pleased. I will recommend Mike and his expert crew to one and all.

5
★★★★★

I just had a great experience. I had almost totaled my very very expensive car. Mike Smilove was recommended to me. I was distraught over the condition of my car. Mike assured me that I would be very happy after he and his employees were finished. And guess what.... I am overjoyed at the results. It is showroom new. !!!! He even touched up some dings that had nothing to do with my accident. Mike is a real nice guy and really knows what he is doing.
The shop is very busy and no wonder... He does the greatest work. He promised 3-4 weeks and delivered on time and handled the insurance Co. and the adjuster as well. When I would call to get an update, my call was taken and again was told that I will be very pleased. And believe me I am more than pleased. I will recommend Mike and his expert crew to one and all.

Was this review helpful to you?
Ratings_icons Ratings_icons

5 out of 5 people found this review helpful.

.

I recently backed my Jetta into a semi truck, demolishing the rear end. A friend of mine recommended I take it to Bairs. I myself am a girl and car stuff totally gives me anxiety. I couldn't have made a better decision, they were super patient with me through the whole ordeal and I actually had a way more difficult time with my insurance company than with the actual reconstruction of my car. Quick, beautiful job, down to business but pleasant and helpful.

5
★★★★★

I recently backed my Jetta into a semi truck, demolishing the rear end. A friend of mine recommended I take it to Bairs. I myself am a girl and car stuff totally gives me anxiety. I couldn't have made a better decision, they were super patient with me through the whole ordeal and I actually had a way more difficult time with my insurance company than with the actual reconstruction of my car. Quick, beautiful job, down to business but pleasant and helpful.

Was this review helpful to you?
Ratings_icons Ratings_icons

5 out of 5 people found this review helpful.

.

Bairs was recommended to me by a family friend and they were fantastic! Best service, total quality. My car looks amazing - like nothing ever happened. Thank you so much! I would recommend this place to anyone. My car was even finished a half a week ahead of time! Hopefully nothing else happens to my car - but if it does - I wouldn't go anywhere but Bairs.

2
★★★★★

Bairs was recommended to me by a family friend and they were fantastic! Best service, total quality. My car looks amazing - like nothing ever happened. Thank you so much! I would recommend this place to anyone. My car was even finished a half a week ahead of time! Hopefully nothing else happens to my car - but if it does - I wouldn't go anywhere but Bairs.

.

Got in a fender bender with my Audi Q7 and the most dependable people throughout the ordeal were the good people Bair. the service was excellent, the car came back looking like new, it has been over 2 months since the repair and everything works absolutely perfectly. \r
Apart from their obvious skill, what really sets them apart the service and honesty. Bair will make you wonder how bodyshops ever got a bad reputation. Erin especially is wonderful, she helped with my nightmare insurance company, gave frequent updates and always gave straight, honest, no-nonsense answers. \r
Bottom line is that they inspire a sense of confidence and trustworthiness throughout the process and then fully deliver on it when you get your car back looking and running like the day you purchased it. \r
Great company!

2
★★★★★

Got in a fender bender with my Audi Q7 and the most dependable people throughout the ordeal were the good people Bair. the service was excellent, the car came back looking like new, it has been over 2 months since the repair and everything works absolutely perfectly. \r
Apart from their obvious skill, what really sets them apart the service and honesty. Bair will make you wonder how bodyshops ever got a bad reputation. Erin especially is wonderful, she helped with my nightmare insurance company, gave frequent updates and always gave straight, honest, no-nonsense answers. \r
Bottom line is that they inspire a sense of confidence and trustworthiness throughout the process and then fully deliver on it when you get your car back looking and running like the day you purchased it. \r
Great company!

Pros: service, skill, dependable, trust

Cons: They can get very busy

.

I've brought cars to Mike and team there multiple times and they do fantastic work. I've shopped the work I've needed done at other locations and they are always AT LEAST 25% cheaper (recently I had body work done on my Audi and they were nearly 50% cheaper than the nearest estimate I got!). They try their hardest to get it done on time too and sometimes are early. It's a welcome to deal with car repair guys who seem frank, honest, and upfront. I trust them for all my work and have recommended friends there.

2
★★★★★

I've brought cars to Mike and team there multiple times and they do fantastic work. I've shopped the work I've needed done at other locations and they are always AT LEAST 25% cheaper (recently I had body work done on my Audi and they were nearly 50% cheaper than the nearest estimate I got!). They try their hardest to get it done on time too and sometimes are early. It's a welcome to deal with car repair guys who seem frank, honest, and upfront. I trust them for all my work and have recommended friends there.

Pros: Honest, Resonable Prices, Quality Work

Cons: Office could be a little more organized

.

i took my poor broken car to Bairs Keystone after being recommended there and they did a FABULOUS job. my car looked amazing, everyone there was so nice & helpful. I really could not have been happier. Erin even kept calling me to update me on the status of everything. Great job guys and thank you!

-Stacy

5
★★★★★

i took my poor broken car to Bairs Keystone after being recommended there and they did a FABULOUS job. my car looked amazing, everyone there was so nice & helpful. I really could not have been happier. Erin even kept calling me to update me on the status of everything. Great job guys and thank you!

-Stacy

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 3 people found this review helpful.

.

Do you know what a job well done is? I do. My mother and I both brought our cars there on the same day (thought we'd get a group discount.) They were so nice. It took hardly any time to make the arrangements, and I even got an updating phone call. They were so professional. I tell all my friends to go there now (and so does mom!)

5
★★★★★

Do you know what a job well done is? I do. My mother and I both brought our cars there on the same day (thought we'd get a group discount.) They were so nice. It took hardly any time to make the arrangements, and I even got an updating phone call. They were so professional. I tell all my friends to go there now (and so does mom!)

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 3 people found this review helpful.

.

I would totally use this place again. The best ever. Erin was really cool, and Michael Smilove runs a tight ship. My car was done in the time promised and you would never know it was practically totaled. They actually came in a little under the original estimate!

5
★★★★★

I would totally use this place again. The best ever. Erin was really cool, and Michael Smilove runs a tight ship. My car was done in the time promised and you would never know it was practically totaled. They actually came in a little under the original estimate!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

The guys at Bairs Keystone were great. The owner, Michael Smilove, personally came out and helped me. He could see how upset I was at the damage on my car, and was able to calm me down. He even got me to laugh (bad joke.)
My car dealer had told me about this place...they were great! The cute girl at the counter even helped me get a rental car.
Five stars!

5
★★★★★

The guys at Bairs Keystone were great. The owner, Michael Smilove, personally came out and helped me. He could see how upset I was at the damage on my car, and was able to calm me down. He even got me to laugh (bad joke.)
My car dealer had told me about this place...they were great! The cute girl at the counter even helped me get a rental car.
Five stars!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Excellence in detail. My car looks better than the day I drove off the dealer's lot. I have a 2006 Audi which was mashed in a rear-end collision. I went straight to Bairs Keystone. Everyone knows their rep for being the best. They've been my personal body shop for years. This is my third Audi (I have a history of being accident prone.)
Mike has the propensity to be passionate about his business.
I've read other reviews here that stated how a personality turned people off. They need to grow up. This is the real world. All that really matters is the end result; a job done better than all others, at the fairest price around.

5
★★★★★

Excellence in detail. My car looks better than the day I drove off the dealer's lot. I have a 2006 Audi which was mashed in a rear-end collision. I went straight to Bairs Keystone. Everyone knows their rep for being the best. They've been my personal body shop for years. This is my third Audi (I have a history of being accident prone.)
Mike has the propensity to be passionate about his business.
I've read other reviews here that stated how a personality turned people off. They need to grow up. This is the real world. All that really matters is the end result; a job done better than all others, at the fairest price around.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Let me begin by telling you that I used to work at a busy auto-body shop in the Valley, so I know how these guys can be. I don't go in expecting to be treated like a princess, brown-nosed and kissed-up to; I know that body-shop guys are on the rough side customer-service-wise.
What I do expect is superior work on my car. This is exactly what I received from Bairs Keystone. Mike came highly recommended from a respected source (I knew not to expect prince charming) and I did my part; not grinding him with pointless price comparisons...I let him do what he needed to do. I would never be so inconsiderate as to wave other body-shops bids in front of his busy face, never interrupt any business person engaged in another conversation, and never be annoying enough to provoke anger. ANYONE who has had a problem with this outstanding company is the kind of person who has problems wherever they do business.
I highly recommend Michael Smilove and Bairs Keystone. They are at the top of their game.
Thank you, Mike.

5
★★★★★

Let me begin by telling you that I used to work at a busy auto-body shop in the Valley, so I know how these guys can be. I don't go in expecting to be treated like a princess, brown-nosed and kissed-up to; I know that body-shop guys are on the rough side customer-service-wise.
What I do expect is superior work on my car. This is exactly what I received from Bairs Keystone. Mike came highly recommended from a respected source (I knew not to expect prince charming) and I did my part; not grinding him with pointless price comparisons...I let him do what he needed to do. I would never be so inconsiderate as to wave other body-shops bids in front of his busy face, never interrupt any business person engaged in another conversation, and never be annoying enough to provoke anger. ANYONE who has had a problem with this outstanding company is the kind of person who has problems wherever they do business.
I highly recommend Michael Smilove and Bairs Keystone. They are at the top of their game.
Thank you, Mike.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Great body shop, been going for Ten years now and I refer everyone I know. Some people just dont understand Mike and the way he goes about his business, I consider him a good friend of mine.

5
★★★★★

Great body shop, been going for Ten years now and I refer everyone I know. Some people just dont understand Mike and the way he goes about his business, I consider him a good friend of mine.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a Bairs customer for over 15 years. I have never been unhappy with the service on my Audi. I have always received fair estimates (or lower than other shops) and the work has been completed in a timely manner. Michael and his staff have always conducted themselves with the utmost professionalism. I have repeatedly recommended this shop to friends and family. I am one happy customer!

PROS: Fair price for quality work.
CONS: None

5
★★★★★

I have been a Bairs customer for over 15 years. I have never been unhappy with the service on my Audi. I have always received fair estimates (or lower than other shops) and the work has been completed in a timely manner. Michael and his staff have always conducted themselves with the utmost professionalism. I have repeatedly recommended this shop to friends and family. I am one happy customer!

PROS: Fair price for quality work.
CONS: None

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Hands down, I'm impressed by the overall level of service this shop provides. Yeah, the auto body business has a bad reputation overall, but Bairs Keystone and it's employees are top-notch. It's already stressful to have to figure out which repair service to take your car to, but after my Z3 got smashed up, Michael gave me a fair estimate ($800 less than anywhere else) and agreed to fix some additional dings and dents for a minimal cost. You have to hand it to him, he might be a little short with words, and come across as brash or rude, but in this business, time is money and things need to be kept in line to put the various pieces of your car (and 20 others in the shop) back together.

Service is also top-notch. Erin, who works in the office, kept me appraised of the progress and is friendly. When something is wrong, or doesn't look right, Michael takes the time to make it perfect. I was way impressed with his professionalism when after 6 months the paint started showing something wrong and he took the car in and fixed the problem.

Overall, my experience with this shop over the past year has been great. I don't plan on getting in another accident, but if it happens, I know where I'll take my car. No question.

PROS: Service. Service. Service at a good price and timely repair schedule.
CONS: It's a busy shop

5
★★★★★

Hands down, I'm impressed by the overall level of service this shop provides. Yeah, the auto body business has a bad reputation overall, but Bairs Keystone and it's employees are top-notch. It's already stressful to have to figure out which repair service to take your car to, but after my Z3 got smashed up, Michael gave me a fair estimate ($800 less than anywhere else) and agreed to fix some additional dings and dents for a minimal cost. You have to hand it to him, he might be a little short with words, and come across as brash or rude, but in this business, time is money and things need to be kept in line to put the various pieces of your car (and 20 others in the shop) back together.

Service is also top-notch. Erin, who works in the office, kept me appraised of the progress and is friendly. When something is wrong, or doesn't look right, Michael takes the time to make it perfect. I was way impressed with his professionalism when after 6 months the paint started showing something wrong and he took the car in and fixed the problem.

Overall, my experience with this shop over the past year has been great. I don't plan on getting in another accident, but if it happens, I know where I'll take my car. No question.

PROS: Service. Service. Service at a good price and timely repair schedule.
CONS: It's a busy shop

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This body shop came recommended to me very highly and now I understand why. My estimate here for repair was $1000 lower than another body shop and they did it perfectly in three days, twelve days less than other body shops. It's a small, family-run place and they'll work with you to fix your car and leave it looking brand-new.

PROS: Great work at a great price
CONS: Small place - make an appt for estimate

5
★★★★★

This body shop came recommended to me very highly and now I understand why. My estimate here for repair was $1000 lower than another body shop and they did it perfectly in three days, twelve days less than other body shops. It's a small, family-run place and they'll work with you to fix your car and leave it looking brand-new.

PROS: Great work at a great price
CONS: Small place - make an appt for estimate

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is hands down the best auto body shop. Not only do they do excellent work, they are timely and very cheap. They even printed up estimates for me before I decided which shop to get my car fixed at. I did check with a dozen other body shops, all of which were $200 more expensive and would take an even longer time.

5
★★★★★

This is hands down the best auto body shop. Not only do they do excellent work, they are timely and very cheap. They even printed up estimates for me before I decided which shop to get my car fixed at. I did check with a dozen other body shops, all of which were $200 more expensive and would take an even longer time.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Bair's Keystone Body Shop, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review