Tri City Veterinary Hospital

★★★★★
  • 37177 Fremont Blvd

    Fremont, CA 94536

    Map & Directions
  • 510-791-0464

Pets & Animals

Pets & Animals
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Our dogs have been going to AACC years and the staff never fails to impress me. The front desk staff is cheerful and always fawns over pets when they come in. Every single doctor has been compassionate, caring and kind (as well as knowledgable about their profession!). I recommend the American Animal Care Center without hesitation.

2
★★★★★

Our dogs have been going to AACC years and the staff never fails to impress me. The front desk staff is cheerful and always fawns over pets when they come in. Every single doctor has been compassionate, caring and kind (as well as knowledgable about their profession!). I recommend the American Animal Care Center without hesitation.

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My 3 yr old Boston, Mindy just loves to go to the Vet. Since we started using American Animal Care in Fremont, CA she has become a model patient because of the professional veterinarian and vet tech care she receives. Mindy just loves the vet tech. I can't se myself changing my Vet Clinic any time soon.\r\nThanks Doc

2
★★★★★

My 3 yr old Boston, Mindy just loves to go to the Vet. Since we started using American Animal Care in Fremont, CA she has become a model patient because of the professional veterinarian and vet tech care she receives. Mindy just loves the vet tech. I can't se myself changing my Vet Clinic any time soon.\r\nThanks Doc

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They are accredited by the AAHA so i trust their service and pricing. The checkup is very reasonable and the shots are not too expensive. My rabbit didnt make a squeak while getting his shots. The Vets are very skilled and well trained, i have seen other vets cause a lot of pain for my rabbit when getting shots. It was nice to find a care center that knows how to do it right

2
★★★★★

They are accredited by the AAHA so i trust their service and pricing. The checkup is very reasonable and the shots are not too expensive. My rabbit didnt make a squeak while getting his shots. The Vets are very skilled and well trained, i have seen other vets cause a lot of pain for my rabbit when getting shots. It was nice to find a care center that knows how to do it right

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Truly Professional and Caring!\n\nI visited the American Animal Care Center , and i am forever thankful to their staff. My friend hrithik roshan suddenly became lethargic and lost his appetite entirely. I quickly rushed her to American Animal Care, and immediately I knew my pet was in good hands. They treated me with care and concern, listened to and answered my questions. She was diagnosed with diabetes, and they put her on a treatment plan immediately.\n\nRegards :-\nFluffy

2
★★★★★

Truly Professional and Caring!\n\nI visited the American Animal Care Center , and i am forever thankful to their staff. My friend hrithik roshan suddenly became lethargic and lost his appetite entirely. I quickly rushed her to American Animal Care, and immediately I knew my pet was in good hands. They treated me with care and concern, listened to and answered my questions. She was diagnosed with diabetes, and they put her on a treatment plan immediately.\n\nRegards :-\nFluffy

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I recently visited the American Animal Care Center while on a trip to California, and am forever grateful to their staff. I was traveling with my canine companion, Sally the Dachshund, visiting a friend, when she suddenly became lethargic and lost her appetite entirely. I quickly rushed her to American Animal Care, and immediately I knew my pet was in good hands. They treated me with care and concern, listened to and answered my questions. She was diagnosed with diabetes, and they put her on a treatment plan immediately. They even call her vet here in New York to inform them of her treatment and what she would need. I am so thankful to have had the team at American Animal Care Center save my pet! Do not hesitate to bring your pets there, they will receive the best in care!

2
★★★★★

I recently visited the American Animal Care Center while on a trip to California, and am forever grateful to their staff. I was traveling with my canine companion, Sally the Dachshund, visiting a friend, when she suddenly became lethargic and lost her appetite entirely. I quickly rushed her to American Animal Care, and immediately I knew my pet was in good hands. They treated me with care and concern, listened to and answered my questions. She was diagnosed with diabetes, and they put her on a treatment plan immediately. They even call her vet here in New York to inform them of her treatment and what she would need. I am so thankful to have had the team at American Animal Care Center save my pet! Do not hesitate to bring your pets there, they will receive the best in care!

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their current free offers are great, i could spend a whole day in there checking out all the wonderful pets that people bring in. The Vet's care a great deal about the animals and it is comforting knowing my dog is in caring hands.

2
★★★★★

their current free offers are great, i could spend a whole day in there checking out all the wonderful pets that people bring in. The Vet's care a great deal about the animals and it is comforting knowing my dog is in caring hands.

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i have been using AACC for a few years now, mostly just for checkups but i have had to take my cat in for some surgery as she is getting quite old now. Im quite shocked to read the various negative reviews on here, im surprised there is such a vast difference between people experiences. The staff and management have been exceptional for me, i just wish everyone had my experience.

5
★★★★★

i have been using AACC for a few years now, mostly just for checkups but i have had to take my cat in for some surgery as she is getting quite old now. Im quite shocked to read the various negative reviews on here, im surprised there is such a vast difference between people experiences. The staff and management have been exceptional for me, i just wish everyone had my experience.

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2 out of 2 people found this review helpful.

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Jazz (my dog) has been with me for 5 years now and i wouldn't trust any other Vet's with my dog. The staff here are professional and extremely knowledgeable in pets health. They had a symptom diagnosed and treatment was started after just one visit. Their facility is spotless and Jazz was very calm and relaxed while waiting in the care center.

2
★★★★★

Jazz (my dog) has been with me for 5 years now and i wouldn't trust any other Vet's with my dog. The staff here are professional and extremely knowledgeable in pets health. They had a symptom diagnosed and treatment was started after just one visit. Their facility is spotless and Jazz was very calm and relaxed while waiting in the care center.

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Very good vet that provides high quality care. I appreciate the low cost vaccination and low cost spay neuter program. They helped me spay and neuter the entire neighborhood where I live. I had knee reconstruction surgery for my own dog at American, and I found them to be very professional and helpful. They also donate a lot to the local community.

2
★★★★★

Very good vet that provides high quality care. I appreciate the low cost vaccination and low cost spay neuter program. They helped me spay and neuter the entire neighborhood where I live. I had knee reconstruction surgery for my own dog at American, and I found them to be very professional and helpful. They also donate a lot to the local community.

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I really like going to American Animal Hospital in Fremont. They are fantastic people who truly know how to treat you right. Although my dog is not happy about the visit or even the wait, I know in the end that he will get the best care and attention and I won't be ripped off by excessive charges. They truly are very reasonable and very available

2
★★★★★

I really like going to American Animal Hospital in Fremont. They are fantastic people who truly know how to treat you right. Although my dog is not happy about the visit or even the wait, I know in the end that he will get the best care and attention and I won't be ripped off by excessive charges. They truly are very reasonable and very available

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I take my dog Charlie to American and have been coming here for a long time. Long story short: There is nobody I trust other than American to take care of my little buddy. Charlie is like my kid and I wouldn't go to anybody but the best.

2
★★★★★

I take my dog Charlie to American and have been coming here for a long time. Long story short: There is nobody I trust other than American to take care of my little buddy. Charlie is like my kid and I wouldn't go to anybody but the best.

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My pets are treated well each time when visited. Doctors and technicians are very friendly.\n

2
★★★★★

My pets are treated well each time when visited. Doctors and technicians are very friendly.\n

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I was very pleased with all of the services provided. Certainly made my life easier. Thank you.\r\n

2
★★★★★

I was very pleased with all of the services provided. Certainly made my life easier. Thank you.\r\n

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The service at AACC is superb! The care they extend to their customers and pet patients is incredible. I'm highly satisfied and I will be here lifelong...whenever and wherever they are. I appreciate how kind they were when I put my dog to sleep.

2
★★★★★

The service at AACC is superb! The care they extend to their customers and pet patients is incredible. I'm highly satisfied and I will be here lifelong...whenever and wherever they are. I appreciate how kind they were when I put my dog to sleep.

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I highly recommend the veterinarians here. They are highly skilled and very knowledgable, plus they don't x-ray your wallet to see how much you will shell out. The fees are very reasonable and they guarantee their prices. I remember the dark night my dog got hit by a car. This was the only place that was open. They saved his life. Highly Recommend

2
★★★★★

I highly recommend the veterinarians here. They are highly skilled and very knowledgable, plus they don't x-ray your wallet to see how much you will shell out. The fees are very reasonable and they guarantee their prices. I remember the dark night my dog got hit by a car. This was the only place that was open. They saved his life. Highly Recommend

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My baby, my poodle, and I love it here! This is by far the best place in the bay area for good dog & cat care. where to begin: better prices, good service, available 7 days, evenings, weekends, & holidays, friendly staff, best prices in bay area, clean, modern facility, knowledible vets,did I say affordable? I've been a lifelong customer. American.

2
★★★★★

My baby, my poodle, and I love it here! This is by far the best place in the bay area for good dog & cat care. where to begin: better prices, good service, available 7 days, evenings, weekends, & holidays, friendly staff, best prices in bay area, clean, modern facility, knowledible vets,did I say affordable? I've been a lifelong customer. American.

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My pets love coming to this vet. They are very convenient and have flexible hours. I come in nights and weekends since I work a lot. The services are above average and the vets really try to help you out. The prices are much better than other vets I've been to

2
★★★★★

My pets love coming to this vet. They are very convenient and have flexible hours. I come in nights and weekends since I work a lot. The services are above average and the vets really try to help you out. The prices are much better than other vets I've been to

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Thank you to the vets at American Animal Care Center for everything you did to save my Hailey. She is missed dearly. But I take comfort in knowing that she is out of pain and at rest. No words can express my gratitude for your care with Hailey. The vets and staff were very compassionate & kind to me in my time of need. I will never forget AACC

2
★★★★★

Thank you to the vets at American Animal Care Center for everything you did to save my Hailey. She is missed dearly. But I take comfort in knowing that she is out of pain and at rest. No words can express my gratitude for your care with Hailey. The vets and staff were very compassionate & kind to me in my time of need. I will never forget AACC

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Excellent service and reasonable prices. I love it here. They really care about you and they try very hard to do the best for your little buddy. Be patient on a busy night because they may have some emergency that may throw a wrench in the schedule. THis is the best vet in the area and are available late nights and weekends. I usually drop off & go

2
★★★★★

Excellent service and reasonable prices. I love it here. They really care about you and they try very hard to do the best for your little buddy. Be patient on a busy night because they may have some emergency that may throw a wrench in the schedule. THis is the best vet in the area and are available late nights and weekends. I usually drop off & go

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We have had great experience going to American Animal Care Center. They have always taken good care of us and our pets. They have saved us more times than we can count from late night chocolate poisonings to upset tummies to many surgeries. I can't say enough good things about our vets. We appreciate them very much.

2
★★★★★

We have had great experience going to American Animal Care Center. They have always taken good care of us and our pets. They have saved us more times than we can count from late night chocolate poisonings to upset tummies to many surgeries. I can't say enough good things about our vets. We appreciate them very much.

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Nice people work here and it is shows that they love animals. The facilities are better than human hospitals. The prices are much better than other ""so called"" vets and they are much more flexible in getting you in even at the last minute.

2
★★★★★

Nice people work here and it is shows that they love animals. The facilities are better than human hospitals. The prices are much better than other ""so called"" vets and they are much more flexible in getting you in even at the last minute.

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I appreciate American Animal Care Center for being in our neighborhood. Thanks to their help, I have been able to save many pets around my neighborhood. They have very low prices and they allow me to drop off strays whenever I can catch them which has been a life saver. Plus they have a heart and they truly care for pets--they are truly top notch!

2
★★★★★

I appreciate American Animal Care Center for being in our neighborhood. Thanks to their help, I have been able to save many pets around my neighborhood. They have very low prices and they allow me to drop off strays whenever I can catch them which has been a life saver. Plus they have a heart and they truly care for pets--they are truly top notch!

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The service at AACC is superb! The care they extend to their customers and pet patients is incredible. I'm highly satisfied and I will be here lifelong...whenever and wherever they are. I appreciate how kind they were when I put my dog to sleep. \r\n----Mr Smith & Fluffy

2
★★★★★

The service at AACC is superb! The care they extend to their customers and pet patients is incredible. I'm highly satisfied and I will be here lifelong...whenever and wherever they are. I appreciate how kind they were when I put my dog to sleep. \r\n----Mr Smith & Fluffy

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I highly recommend American Animal Care Center. As a seasoned pet owner, I came to realize the powers of this vet after I came here for a 4th opinion. I went to several veterinary clinics and none of them could figure out what was wrong with my dog. They ran an ultrasound and within 30 minutes, they diagnosed that my dog had a tumor. Superb care!

2
★★★★★

I highly recommend American Animal Care Center. As a seasoned pet owner, I came to realize the powers of this vet after I came here for a 4th opinion. I went to several veterinary clinics and none of them could figure out what was wrong with my dog. They ran an ultrasound and within 30 minutes, they diagnosed that my dog had a tumor. Superb care!

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The doctors and staff are very generous and kind. They go out of their way to make sure your pet is taken care of. They had a specialist examine my dog and didn't even charge me! They are dedicated to help your pet no matter what and they are available everyday, even late nights, and they don't hit you up with emergency fees & bogus biohazard fees.

2
★★★★★

The doctors and staff are very generous and kind. They go out of their way to make sure your pet is taken care of. They had a specialist examine my dog and didn't even charge me! They are dedicated to help your pet no matter what and they are available everyday, even late nights, and they don't hit you up with emergency fees & bogus biohazard fees.

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Professional staff, nice clean facilities, modern, friendly, and reasonable. I have been coming here for over 23 years and I am a very happy with the services and good vet care. They are very accommodating and helpful and an asset to the area. I learned my lesson after I went to other vets... Other vet clinics charge a lot and don't do anything.

2
★★★★★

Professional staff, nice clean facilities, modern, friendly, and reasonable. I have been coming here for over 23 years and I am a very happy with the services and good vet care. They are very accommodating and helpful and an asset to the area. I learned my lesson after I went to other vets... Other vet clinics charge a lot and don't do anything.

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They are family owned and aren't worried about making the quarterly growth. Also, I am a third generation going to them since my Grandma & Mom also went here

2
★★★★★

They are family owned and aren't worried about making the quarterly growth. Also, I am a third generation going to them since my Grandma & Mom also went here

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The pluses of this animal hospital are: 1)good prices 2)available everyday 3)better quality than other vets 4)modern facilities 5)latest equipment

2
★★★★★

The pluses of this animal hospital are: 1)good prices 2)available everyday 3)better quality than other vets 4)modern facilities 5)latest equipment

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I feel my cat gets great vet care here.

2
★★★★★

I feel my cat gets great vet care here.

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For me my pets are my babies and I expect high quality vet care for them. American Animal Care Center exceeds my expectations when it comes to getting the best for my babies. I don't have children and my pets are everything to me. I trust AACC more than I trust my own doctors. I think it's their low key approach and that they always let me decide.

2
★★★★★

For me my pets are my babies and I expect high quality vet care for them. American Animal Care Center exceeds my expectations when it comes to getting the best for my babies. I don't have children and my pets are everything to me. I trust AACC more than I trust my own doctors. I think it's their low key approach and that they always let me decide.

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I love American Animal Care Center! They provide very good vet care for my 2 pets. The prices are extremely reasonable and they provide a very good value for the service. I mean where can you go to get 5 star vet care in nice modern facilities and equipment and not pay an arm and a leg

2
★★★★★

I love American Animal Care Center! They provide very good vet care for my 2 pets. The prices are extremely reasonable and they provide a very good value for the service. I mean where can you go to get 5 star vet care in nice modern facilities and equipment and not pay an arm and a leg

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I really value there service and I am so happy with this vet.

2
★★★★★

I really value there service and I am so happy with this vet.

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Our pets were cared for in a regardingly fit \r\nmanner

2
★★★★★

Our pets were cared for in a regardingly fit \r\nmanner

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I highly recommend them to everyone I know.

2
★★★★★

I highly recommend them to everyone I know.

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The facilities and equipment are amazing!

2
★★★★★

The facilities and equipment are amazing!

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Friendly and farily quick

2
★★★★★

Friendly and farily quick

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I hope you will be able to build a American Animal care in Washington State that is were i moved to.I would go to that buisness insted of the one i have to go to.They do not have the things that you have.

2
★★★★★

I hope you will be able to build a American Animal care in Washington State that is were i moved to.I would go to that buisness insted of the one i have to go to.They do not have the things that you have.

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We left our cat for grooming. We requested grooming only, no nail cutting or bath. When we picked our cat we we got a gruesome surprise. Some nails were broken, others were cut or ripped off to the meat (bleeding). Not only that, for some reason our cat's gums were bleeding and bruised. Also, they washed our cat with a shampoo that had a strong fragrance. The cat seems to be in shock, I have no idea how bad they treated him.\n\nUpdate: We took our cat back to their veterinarian for examination. Vet apologized and treated the wounds, but said our cat was likely hurt because he was ""misbehaving"". Now, I personally find that excuse unacceptable. If the cat was so afraid, that he was fighting to escape, they should have stopped the grooming and called us to pick him up. Instead, they clearly chose to manhandle our cat into submission, just so that they could finish the grooming procedure. That's inhumane treatment of animals, in my opinion.

0
★☆☆☆☆

We left our cat for grooming. We requested grooming only, no nail cutting or bath. When we picked our cat we we got a gruesome surprise. Some nails were broken, others were cut or ripped off to the meat (bleeding). Not only that, for some reason our cat's gums were bleeding and bruised. Also, they washed our cat with a shampoo that had a strong fragrance. The cat seems to be in shock, I have no idea how bad they treated him.\n\nUpdate: We took our cat back to their veterinarian for examination. Vet apologized and treated the wounds, but said our cat was likely hurt because he was ""misbehaving"". Now, I personally find that excuse unacceptable. If the cat was so afraid, that he was fighting to escape, they should have stopped the grooming and called us to pick him up. Instead, they clearly chose to manhandle our cat into submission, just so that they could finish the grooming procedure. That's inhumane treatment of animals, in my opinion.

Cons: Cruel

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Problems resolved, still unhappy with the original service but Dr. Salwan took all the necessary steps to rectify the problem and we have come to an amicable resolution.

1
★★★☆☆

Problems resolved, still unhappy with the original service but Dr. Salwan took all the necessary steps to rectify the problem and we have come to an amicable resolution.

Pros: parking

Cons: initially unhappy but problems resolved.. no more issues

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This vet hospital I think is a little on the expensive side, but you get what you pay for in life. This is by far the most professional, courteous and caring vet hospital that I have found in the Fremont area. They would never dream of sending you home with a sick animal and telling you to wait and see what happens. This is sadly the case with other vets in the area. If you want reliable diagnosis.........THIS IS THE PLACE TO GO!!!!!!!!!!

2
★★★★☆

This vet hospital I think is a little on the expensive side, but you get what you pay for in life. This is by far the most professional, courteous and caring vet hospital that I have found in the Fremont area. They would never dream of sending you home with a sick animal and telling you to wait and see what happens. This is sadly the case with other vets in the area. If you want reliable diagnosis.........THIS IS THE PLACE TO GO!!!!!!!!!!

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They were great with all of our pets and their problems. They even call and check up on them! I can't say enough good about them. I trust them completely and would highly recommend them to anyone. Staff are real animal lovers and address each animal in passing as though it were a real child. They treat owners with gentleness and care too. They're priced competitively. Facilities are clean and bright and well maintained.

2
★★★★★

They were great with all of our pets and their problems. They even call and check up on them! I can't say enough good about them. I trust them completely and would highly recommend them to anyone. Staff are real animal lovers and address each animal in passing as though it were a real child. They treat owners with gentleness and care too. They're priced competitively. Facilities are clean and bright and well maintained.

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My son?s hamster had constant congestion and so I took him to this vet ? had a great experience and I was really impressed that the nurse took so much extra time to explain to my son what the problem was (food allergies). She really made my son feel empowered as a pet owner, complimenting him on how good care he takes of his hamster. My son is only 10, and was impressed by this enough that he carried out the special diet regimen prescribed all by himself. Can?t recommend these people enough.

2
★★★★★

My son?s hamster had constant congestion and so I took him to this vet ? had a great experience and I was really impressed that the nurse took so much extra time to explain to my son what the problem was (food allergies). She really made my son feel empowered as a pet owner, complimenting him on how good care he takes of his hamster. My son is only 10, and was impressed by this enough that he carried out the special diet regimen prescribed all by himself. Can?t recommend these people enough.

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I knew I'd found the vet for me when the first time I took my chameleon here the vet thought she was so cute he picked her up and kissed her on the mouth! Usually when I go to animal docs they are so used to just seeing cats and dogs that they either don't know how to deal with lizards, or they just don't treat them very well. This place rocks for not being mammalcentric or reptilophobic and I get the sense they are really competent.

2
★★★★★

I knew I'd found the vet for me when the first time I took my chameleon here the vet thought she was so cute he picked her up and kissed her on the mouth! Usually when I go to animal docs they are so used to just seeing cats and dogs that they either don't know how to deal with lizards, or they just don't treat them very well. This place rocks for not being mammalcentric or reptilophobic and I get the sense they are really competent.

Pros: nice staff, good with lizards

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I have three cats and a dog. My dog is an English Boxer. I take all three to this hospital for regular checkups, and I've been here for my boxer's respiratory problems alot. The vet techs here are REALLY wonderful, they try real hard to hire people that have a natural talent with animals, and that know their stuff. The vets that I see here are also pretty good. They also have all the new equipment, and I like it that I know that the latest technology and info is used for my pets.

2
★★★★☆

I have three cats and a dog. My dog is an English Boxer. I take all three to this hospital for regular checkups, and I've been here for my boxer's respiratory problems alot. The vet techs here are REALLY wonderful, they try real hard to hire people that have a natural talent with animals, and that know their stuff. The vets that I see here are also pretty good. They also have all the new equipment, and I like it that I know that the latest technology and info is used for my pets.

Pros: Clean, affordable, good service, smart, new technolgy

Cons: it's an animal hospital, not a single vet, so that has both pros and cons

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THis is a great place to take your pets. The prices are very affordable and everyone I know goes here. They love pets and it obviously shows. They are the busiest place in town and I always see everyone going here. I loved the facility-it was very clean and no smells (unlike most vets). I don't know who made up the other bogus reviews. The doctors don't live on the hills and they truly love pets-they showed a lot of love for my pets. They always give you options and a written estimate PRIOR to any treatments. Very afforable and excellent work! I would recommend this placec to everyone.

2
★★★★★

THis is a great place to take your pets. The prices are very affordable and everyone I know goes here. They love pets and it obviously shows. They are the busiest place in town and I always see everyone going here. I loved the facility-it was very clean and no smells (unlike most vets). I don't know who made up the other bogus reviews. The doctors don't live on the hills and they truly love pets-they showed a lot of love for my pets. They always give you options and a written estimate PRIOR to any treatments. Very afforable and excellent work! I would recommend this placec to everyone.

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i have gone here about 10 times and every time i have waited in the exam room for a minimum of 30 min and once i waited an hour before they told me that i would have to come back at a later date.

1
★★☆☆☆

i have gone here about 10 times and every time i have waited in the exam room for a minimum of 30 min and once i waited an hour before they told me that i would have to come back at a later date.

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Everyone should stop going to this place giving your money to a doctor who cares nothing for your pet but the mercedes that he drives and the hilltop mansion that he lives in. If you dont care about animals then don't work as a health care provider for animals.. and if you cannot manage your staff then hire someone who can cause there are internal flaws within american animal hospital that put OUR PETS, FRIENDS, and FAMILY MEMBERS in danger. They aren't just animals, and all pet owners will and can contest to this.\r\n\r\nI will be seeking legal action to make sure this does not happen to any vulnerable and helpless pet again!!!

0
★☆☆☆☆

Everyone should stop going to this place giving your money to a doctor who cares nothing for your pet but the mercedes that he drives and the hilltop mansion that he lives in. If you dont care about animals then don't work as a health care provider for animals.. and if you cannot manage your staff then hire someone who can cause there are internal flaws within american animal hospital that put OUR PETS, FRIENDS, and FAMILY MEMBERS in danger. They aren't just animals, and all pet owners will and can contest to this.\r\n\r\nI will be seeking legal action to make sure this does not happen to any vulnerable and helpless pet again!!!

Pros: It has a roof and people who speak english!

Cons: That it is even in existence!

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I have been recommend by a co-worker to go try out this animal hospital,but I had the worst experience ever. The price is way over the top and the worker are pretty lazy. Surgery has been done to one of our dogs there and the dog is still limping from the surgery(it was done about 8mo ago).I will never recommend this animal hospital to anyone.

0
★☆☆☆☆

I have been recommend by a co-worker to go try out this animal hospital,but I had the worst experience ever. The price is way over the top and the worker are pretty lazy. Surgery has been done to one of our dogs there and the dog is still limping from the surgery(it was done about 8mo ago).I will never recommend this animal hospital to anyone.

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I will not bring my cats to this hospital again, unless I have absolutely no choice. Every time I would go in, I would wait at least 20 min inside the exam room before the Vet would come in to see my cat, regardless of having an appointment. The place is not managed well. They always have only one person checking people out and one person checking people in. Even though there's a huge check out line and no one checking in, the check in person just stands there and looks out the window. Almost every time I call the place (about 4 times out of 5), they put me on hold for at least 10 min...I've timed it on my cell phone and once I was on hold for 13 min. I hung up and called back and they put me on hold again for 7 min before they picked up my call. There is one good person who works there. His name is Tama. I don't know if he is a Vet or a Vet Tech, but he is the only person willing to take the time to explain things thoroughly even though the poor guys seems like he's spread thin because everyone else seems incompetent. Dr. Sanga doesn't seem to be too bad. She seems to be pretty honest, but I've only seen her with my cat a couple of times. Be careful of Dr. Salwan...he'll try to sell you food, which I'm sure he makes a profit on. We got into a debate with him about feline nutrition and he couldn't give us a good reason as to why we should switch our cat to the food they sell in their office. His only reasoning was, "it's just better for them and that's what we recommend." How does a doctor recommend something that they can't back up? Don't take your pet to this place...they just want your money.

2
★★☆☆☆

I will not bring my cats to this hospital again, unless I have absolutely no choice. Every time I would go in, I would wait at least 20 min inside the exam room before the Vet would come in to see my cat, regardless of having an appointment. The place is not managed well. They always have only one person checking people out and one person checking people in. Even though there's a huge check out line and no one checking in, the check in person just stands there and looks out the window. Almost every time I call the place (about 4 times out of 5), they put me on hold for at least 10 min...I've timed it on my cell phone and once I was on hold for 13 min. I hung up and called back and they put me on hold again for 7 min before they picked up my call. There is one good person who works there. His name is Tama. I don't know if he is a Vet or a Vet Tech, but he is the only person willing to take the time to explain things thoroughly even though the poor guys seems like he's spread thin because everyone else seems incompetent. Dr. Sanga doesn't seem to be too bad. She seems to be pretty honest, but I've only seen her with my cat a couple of times. Be careful of Dr. Salwan...he'll try to sell you food, which I'm sure he makes a profit on. We got into a debate with him about feline nutrition and he couldn't give us a good reason as to why we should switch our cat to the food they sell in their office. His only reasoning was, "it's just better for them and that's what we recommend." How does a doctor recommend something that they can't back up? Don't take your pet to this place...they just want your money.

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This was the first time we boarding our loving 3 yr old Lab. We went to pick her up at 3:30. After waiting about 30 min we were told she had peed on herself and she needed a bath. We thought this was odd and they asked us to come back in another 30 min. We went back after more than 30 min and had to wait about another 20 min! By this tinme we had a very bad feeling. Finally someone came out and said she had been hurt..somehow. They said she must have bumped her head while she was being bathed. Finally after insisting that they bring her out we saw a large gash on her face and another on her ankle!! Then they tried to tell us she must have done it to herself while she was in her cage. This was totally unacceptable to us and all we could do was ask for our money back since she was obviously not properly taken care of. They said no sorry. As this just happened a few hours ago I dont know the outcome. We plan to take her for a check up to our own vet. I will get my money back but its not really the money we are after. I want them to accept that they did not properly watch and care for my dog!!!

1
★☆☆☆☆

This was the first time we boarding our loving 3 yr old Lab. We went to pick her up at 3:30. After waiting about 30 min we were told she had peed on herself and she needed a bath. We thought this was odd and they asked us to come back in another 30 min. We went back after more than 30 min and had to wait about another 20 min! By this tinme we had a very bad feeling. Finally someone came out and said she had been hurt..somehow. They said she must have bumped her head while she was being bathed. Finally after insisting that they bring her out we saw a large gash on her face and another on her ankle!! Then they tried to tell us she must have done it to herself while she was in her cage. This was totally unacceptable to us and all we could do was ask for our money back since she was obviously not properly taken care of. They said no sorry. As this just happened a few hours ago I dont know the outcome. We plan to take her for a check up to our own vet. I will get my money back but its not really the money we are after. I want them to accept that they did not properly watch and care for my dog!!!

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