Tri City Veterinary Hospital

★★★★★
  • 37177 Fremont Blvd

    Fremont, CA 94536

    Map & Directions
  • 510-791-0464

Pets & Animals

Pets & Animals
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We will NEVER take our dogs back there again.....We boarded our 2 elderly dogs for 3 days, expecting them to be taken care of (the outside looks nice/looks professional/high tech) but inside....nightmare. The first warning was when I called to check on them and the receptionist said "I'm sure they are ok" and when I pressed further she had no idea who they were. I had a bad feeling so I picked them up a early as I could. When I drove up someone of staff happened to be coming out of the back door with them - they were SOAKED in urine from head to toe and had feces stuck to their backsides and one had it stuck (dried) around his eyes and nose. They looked horrible (like they had just laid there for 3 days- dirty and depressed). Needless to say , I was horrified. I was extremely upset when checking out (visibly shaking/tears running down my face. They were not aware I had seen them at first. The Vet actually did not want to release them to me because they looked so bad- wanted to give them a "free bath". Their only explanation was not any apology for what the dogs had experienced but rather that it was a "coincidence" that I had seen them like that. Our dogs have also both had diarrhea since we picked them up (almost 4 days now- most likely because they didn't feed them the food I gave them and from the stress). Basically, we paid them a good chunk of $ to abuse our animals that we love and who didn't deserve to be treated like that. I worked at a Vet. Hosp for years and have never seen any animals treated like that. ( We also never lost animals or gave people the wrong animals- read other reviews and newspapers). They should NOT be in business. Please.....DO NOT board your animals there. Disgusting......call animal services or Board of Vet. Medicine for History First.

1
★☆☆☆☆

We will NEVER take our dogs back there again.....We boarded our 2 elderly dogs for 3 days, expecting them to be taken care of (the outside looks nice/looks professional/high tech) but inside....nightmare. The first warning was when I called to check on them and the receptionist said "I'm sure they are ok" and when I pressed further she had no idea who they were. I had a bad feeling so I picked them up a early as I could. When I drove up someone of staff happened to be coming out of the back door with them - they were SOAKED in urine from head to toe and had feces stuck to their backsides and one had it stuck (dried) around his eyes and nose. They looked horrible (like they had just laid there for 3 days- dirty and depressed). Needless to say , I was horrified. I was extremely upset when checking out (visibly shaking/tears running down my face. They were not aware I had seen them at first. The Vet actually did not want to release them to me because they looked so bad- wanted to give them a "free bath". Their only explanation was not any apology for what the dogs had experienced but rather that it was a "coincidence" that I had seen them like that. Our dogs have also both had diarrhea since we picked them up (almost 4 days now- most likely because they didn't feed them the food I gave them and from the stress). Basically, we paid them a good chunk of $ to abuse our animals that we love and who didn't deserve to be treated like that. I worked at a Vet. Hosp for years and have never seen any animals treated like that. ( We also never lost animals or gave people the wrong animals- read other reviews and newspapers). They should NOT be in business. Please.....DO NOT board your animals there. Disgusting......call animal services or Board of Vet. Medicine for History First.

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I found American Animal Care Center to be a great place to take my pets to. They are very friendly and pet loving. I wish my own MD was half as good. They called me back to check on how she was doing once she went home from the hospital. It was nice to have such wonderful people take exceptional care of my baby! The prices are very affordable as well. The waiting time was less than 5 minutes and the veterinarian was very information and knowledgable.

5
★★★★★

I found American Animal Care Center to be a great place to take my pets to. They are very friendly and pet loving. I wish my own MD was half as good. They called me back to check on how she was doing once she went home from the hospital. It was nice to have such wonderful people take exceptional care of my baby! The prices are very affordable as well. The waiting time was less than 5 minutes and the veterinarian was very information and knowledgable.

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.

Since the boarding facilities in my area were all booked for the holidays, I boarded my Dog at American Animal Care Hospital in Fremont. Their website looked great and their price was reasonable. Their website informed me that I could bring personal items, and that the dogs have two walks during the day. Neither which are true. The facility looked good on the outside and I should of known that there might be a problem based how poorly trained the staff was. No one knew much about boarding, and everyone seemed hesitant to give me a quick tour. Finally I insisted that the Manager give me a tour. When she took me to kennels they were smaller than mentioned and each kennel had dog feces in it. She apologized for what I saw and explained that they had not gotten to it yet . She stated their kennels are cleaned frequently. I was in a hurry to get to the airport so I took the Manager's word. I had no choice, nothing else was available,so I left my dog at American animal care hospital and convinced myself she would be fine. I even paid for extra services. I still feel terrible. I had to beg the staff to give my dog her personal items and I did not receive one thing back not even the container for her food. That did'nt bother me too much until I saw my pup with dried feces all over her ear and belly. She was frantic and it took me two days to get back in her normal behavior. It was very unsual for my dog. She has boarded several times and always receives compliments for her good behavior. Obviously they neglect the dogs and do not take care of your pet as they should. I expected atleast a standard, clean animal hospital. I paid for a service and did not receive the proposed service for my pup. I am not much of a complainer and feel this was very unjust. I only hope to inform others so that they always inspect the facility ahead of time and book in advance. I high suggest boarding your dog in facilities that specialize in boarding.

1
★★★☆☆

Since the boarding facilities in my area were all booked for the holidays, I boarded my Dog at American Animal Care Hospital in Fremont. Their website looked great and their price was reasonable. Their website informed me that I could bring personal items, and that the dogs have two walks during the day. Neither which are true. The facility looked good on the outside and I should of known that there might be a problem based how poorly trained the staff was. No one knew much about boarding, and everyone seemed hesitant to give me a quick tour. Finally I insisted that the Manager give me a tour. When she took me to kennels they were smaller than mentioned and each kennel had dog feces in it. She apologized for what I saw and explained that they had not gotten to it yet . She stated their kennels are cleaned frequently. I was in a hurry to get to the airport so I took the Manager's word. I had no choice, nothing else was available,so I left my dog at American animal care hospital and convinced myself she would be fine. I even paid for extra services. I still feel terrible. I had to beg the staff to give my dog her personal items and I did not receive one thing back not even the container for her food. That did'nt bother me too much until I saw my pup with dried feces all over her ear and belly. She was frantic and it took me two days to get back in her normal behavior. It was very unsual for my dog. She has boarded several times and always receives compliments for her good behavior. Obviously they neglect the dogs and do not take care of your pet as they should. I expected atleast a standard, clean animal hospital. I paid for a service and did not receive the proposed service for my pup. I am not much of a complainer and feel this was very unjust. I only hope to inform others so that they always inspect the facility ahead of time and book in advance. I high suggest boarding your dog in facilities that specialize in boarding.

Cons: not worth it

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I love this hospital! I am so glad that my friend told me about this reputable vet hospital. This is the best animal hospital I have ever seen. It looks like a hotel for animals. It is obvious that they must love animals based on the facility that has been dedicated for them. I especially like the exam room technicians and the veterinarians who are very knowledgeable and very conscientious. I have moved to Santa Cruz but I still make the drive down to see my vet! They are very kind and caring to my dog and they explain things in a simple manner. The fees are very reasonable and I was able to get top notch care at a very very affordable price. I have not been able to find any vet who has this combination of good service, good price, knowledgable vet, well reputed, clean facility, and convenient hours. It is hard to find such a combination.

5
★★★★★

I love this hospital! I am so glad that my friend told me about this reputable vet hospital. This is the best animal hospital I have ever seen. It looks like a hotel for animals. It is obvious that they must love animals based on the facility that has been dedicated for them. I especially like the exam room technicians and the veterinarians who are very knowledgeable and very conscientious. I have moved to Santa Cruz but I still make the drive down to see my vet! They are very kind and caring to my dog and they explain things in a simple manner. The fees are very reasonable and I was able to get top notch care at a very very affordable price. I have not been able to find any vet who has this combination of good service, good price, knowledgable vet, well reputed, clean facility, and convenient hours. It is hard to find such a combination.

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This veterinary hospital is very modern and has the latest technologies and facilies. It is on the cutting edge of medicine. My favorite vet here is Dr Salwan. Not only is he very knowledgable, he also is very caring. He always remembers me and he knows my pet very well. He has a way with the pets. He seems to hypnotize my little kitty. She will do anything for him :) The staff is very nice and they are not snobbish. They are kind people and they are working hard to do a good job. The prices are affordable and there are many people to care for the pets. They are open 365 days a year and are an excellent place to take your pet for urgent care and advanced medical care. I would give them 10 stars but that is not an option. Best of luck!

5
★★★★★

This veterinary hospital is very modern and has the latest technologies and facilies. It is on the cutting edge of medicine. My favorite vet here is Dr Salwan. Not only is he very knowledgable, he also is very caring. He always remembers me and he knows my pet very well. He has a way with the pets. He seems to hypnotize my little kitty. She will do anything for him :) The staff is very nice and they are not snobbish. They are kind people and they are working hard to do a good job. The prices are affordable and there are many people to care for the pets. They are open 365 days a year and are an excellent place to take your pet for urgent care and advanced medical care. I would give them 10 stars but that is not an option. Best of luck!

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After an exhaustive search for good vet hospitals in the Bay Area, I found this jewel of a Vet. This vet hospital is an asset to the community. The hospital is clean and modern. The staff is very caring and knowledgable. The vets are very kind to the animals and they inform you about all the possible things wrong with your pets. My favorite vet there is Dr. Salwan. He has lots of experience. He is also thorough and gentle with my pets. Angel just loved him! I wish my own MD was as good. The prices were affordable. I also loved the fact that you could board your dog and have it groomed as well. This is truly one stop shopping! I would highly recommend this hospital to anyone. They had easy access to specialists who work with Dr. Salwan for advanced procedures.
As for the review below by Stefanie-don't believe it. This must be a competitor who is trying to smear this vet hospital's good name. If it is truly a pet owner, then you are not hearing the other side of the story. She probably didn't take the pet until it was already dying and then she blames the vet for trying! Stefanie-If the problem was preventable, you should have brought it in earlier. This hospital is highly reputable and they are pet loving and very reasonable. They were recently voted Best Vet Hospital of the Bay Area 2006 by Bay Area residents! If they were greedy, then they would charge the high prices charged at other vet clinics (just call around at other vets and compare). I love American Vet and so does my Angel!

PROS: Clean, modern, specialists for pets, Good Vets, friendly techs, Affordable
CONS: none!

5
★★★★★

After an exhaustive search for good vet hospitals in the Bay Area, I found this jewel of a Vet. This vet hospital is an asset to the community. The hospital is clean and modern. The staff is very caring and knowledgable. The vets are very kind to the animals and they inform you about all the possible things wrong with your pets. My favorite vet there is Dr. Salwan. He has lots of experience. He is also thorough and gentle with my pets. Angel just loved him! I wish my own MD was as good. The prices were affordable. I also loved the fact that you could board your dog and have it groomed as well. This is truly one stop shopping! I would highly recommend this hospital to anyone. They had easy access to specialists who work with Dr. Salwan for advanced procedures.
As for the review below by Stefanie-don't believe it. This must be a competitor who is trying to smear this vet hospital's good name. If it is truly a pet owner, then you are not hearing the other side of the story. She probably didn't take the pet until it was already dying and then she blames the vet for trying! Stefanie-If the problem was preventable, you should have brought it in earlier. This hospital is highly reputable and they are pet loving and very reasonable. They were recently voted Best Vet Hospital of the Bay Area 2006 by Bay Area residents! If they were greedy, then they would charge the high prices charged at other vet clinics (just call around at other vets and compare). I love American Vet and so does my Angel!

PROS: Clean, modern, specialists for pets, Good Vets, friendly techs, Affordable
CONS: none!

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I brought my dog to AACC when she became sick, because, I heard they had affordable prices. I made the worst mistake of my life. They are grossly negligent, incompatant, and greedy. They misdiagnosed her and in result she died. Her infection was preventable and she should be alive. Please to everyone who reads this I pray you don't make the mistake I did.

PROS: You may save a buck or two
CONS: But it might cost you your pets life

1
★☆☆☆☆

I brought my dog to AACC when she became sick, because, I heard they had affordable prices. I made the worst mistake of my life. They are grossly negligent, incompatant, and greedy. They misdiagnosed her and in result she died. Her infection was preventable and she should be alive. Please to everyone who reads this I pray you don't make the mistake I did.

PROS: You may save a buck or two
CONS: But it might cost you your pets life

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0 out of 3 people found this review helpful.

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I can't say anything good about this clinic. The wait was too long even with an appointment. The staff almost seemed frightened of my dog. They did not give us a rabies tag after our dog recieved his shot. When calling for records on my pet for an emergency, they were not able to give me a live person and the recording reported that it would take at least a week to get any papers.

1
★☆☆☆☆

I can't say anything good about this clinic. The wait was too long even with an appointment. The staff almost seemed frightened of my dog. They did not give us a rabies tag after our dog recieved his shot. When calling for records on my pet for an emergency, they were not able to give me a live person and the recording reported that it would take at least a week to get any papers.

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5 out of 10 people found this review helpful.

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We have been taking our pets here for the past 10 years. The Doctor has helped us with our cats fight wounds, skin cancer, ticks, teeth cleanings, and even helped us find our newest addition, Baxter! It is worth giving this place a try for boarding because of its spacious kennels and overnight staff. I always feel like our pets are safe and well-taken care of when we leave them there. We have several pets, and never call around to compare prices because AACC has the best rates in town! We could not be happier with the quality of care provided by their staff.

PROS: Low prices, clean, very accommodating
CONS:

5
★★★★★

We have been taking our pets here for the past 10 years. The Doctor has helped us with our cats fight wounds, skin cancer, ticks, teeth cleanings, and even helped us find our newest addition, Baxter! It is worth giving this place a try for boarding because of its spacious kennels and overnight staff. I always feel like our pets are safe and well-taken care of when we leave them there. We have several pets, and never call around to compare prices because AACC has the best rates in town! We could not be happier with the quality of care provided by their staff.

PROS: Low prices, clean, very accommodating
CONS:

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7 out of 10 people found this review helpful.

.

The animal care center is maintained well and has workers that clean the stalls and cages several times daily. We left our cat here for a few days while we were on vacation. They have a good boarding facility that was recommended by a friend who also owned a cat. One aspect that they need to work on is letting the animals out of their cages to exercise, play, or get some fresh air. Food portions are monitored adequately.

4
★★★★☆

The animal care center is maintained well and has workers that clean the stalls and cages several times daily. We left our cat here for a few days while we were on vacation. They have a good boarding facility that was recommended by a friend who also owned a cat. One aspect that they need to work on is letting the animals out of their cages to exercise, play, or get some fresh air. Food portions are monitored adequately.

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.

American Animal hospital has pretty decent prices and it was newly built so it's pretty nice inside. But the wait for a vet, even with an appointment, is horrendous. I had to take my cat there for a check up and the whole ordeal took over one and a half hours.

3
★★★☆☆

American Animal hospital has pretty decent prices and it was newly built so it's pretty nice inside. But the wait for a vet, even with an appointment, is horrendous. I had to take my cat there for a check up and the whole ordeal took over one and a half hours.

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4 out of 5 people found this review helpful.

 

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