751 2nd St
Encinitas, CA 92024
760-753-4969
I was quite pleased with my experience at Charlie's. My BMW was making a strange noise and they found a problem with the way the hood was attached - which our dealer had never noticed. They explained what needed to be done and I felt they didn't nickel and dime me, which is a rarity. I will go back.
2I was quite pleased with my experience at Charlie's. My BMW was making a strange noise and they found a problem with the way the hood was attached - which our dealer had never noticed. They explained what needed to be done and I felt they didn't nickel and dime me, which is a rarity. I will go back.
After an extensive difficulty and a possible misconception over a part failure, the owner's son made my issue a top priority.
We resolved my contention with high satisfaction and I greatly appreciate Charlie's proactive approach to addressing a complaint.
3