Electroleon

★★★★☆

About Electroleon

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Automotive

Automotive
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Electroleon
These guys SOAKED Me when I first got to town....
I found out a couple days later when I had another mechanic check the work a few of the things that were allegedly replaced were still original manufacturer parts.
Me thinks NEVER AGAIN Will I get taken to the tune of $1800!!!

1
★☆☆☆☆

Electroleon
These guys SOAKED Me when I first got to town....
I found out a couple days later when I had another mechanic check the work a few of the things that were allegedly replaced were still original manufacturer parts.
Me thinks NEVER AGAIN Will I get taken to the tune of $1800!!!

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I feel like a sucker for using Harry and Leon. Either they are crooks or they don't have a clue about what they are doing. I will assume the latter.\r
\r
After a bad past experience with these guys (relating to me catching Harry in a lie

3
★★★★★

I feel like a sucker for using Harry and Leon. Either they are crooks or they don't have a clue about what they are doing. I will assume the latter.\r
\r
After a bad past experience with these guys (relating to me catching Harry in a lie

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In the last month I have been to Electroleon twice & both experiences were above & beyond my expectations! My boyfreind has been a customer of theirs for the last ten years & he referred me to them because they were "good guys". My first trip to them involved replacing a headlight in my BMW. My car had been hit a little over a year ago & Harry researched with the body shop to see if the part was under warranty or if the insurance company would be willing to pay. When that strategy failed he put out a search for a used part & after a whole lot of effort tracked one down. He also did a great job repairing my rear breaks. He mentioned my fan belts were cracked & advised me to bring the car in after the holidays. He was too busy to take it in early in the week so he promised me a deal if I were willing to bring it in later. His father wrote up my bill when I went to pick it up & he was not aware of the "deal" Harry & I spoke of. I told Leon what would make me happy & he charged me accordingly taking my word for it that I was pormised a deal. The next day Harry called to tell me he intended me to pay even less than previously disscussed & wrote me a check for the balance!
As a woman who no longer wants to pay for the rediculous prices at the dealer I can't begin to tell you what a relief it is to know I have mechanics I can trust!

5
★★★★★

In the last month I have been to Electroleon twice & both experiences were above & beyond my expectations! My boyfreind has been a customer of theirs for the last ten years & he referred me to them because they were "good guys". My first trip to them involved replacing a headlight in my BMW. My car had been hit a little over a year ago & Harry researched with the body shop to see if the part was under warranty or if the insurance company would be willing to pay. When that strategy failed he put out a search for a used part & after a whole lot of effort tracked one down. He also did a great job repairing my rear breaks. He mentioned my fan belts were cracked & advised me to bring the car in after the holidays. He was too busy to take it in early in the week so he promised me a deal if I were willing to bring it in later. His father wrote up my bill when I went to pick it up & he was not aware of the "deal" Harry & I spoke of. I told Leon what would make me happy & he charged me accordingly taking my word for it that I was pormised a deal. The next day Harry called to tell me he intended me to pay even less than previously disscussed & wrote me a check for the balance!
As a woman who no longer wants to pay for the rediculous prices at the dealer I can't begin to tell you what a relief it is to know I have mechanics I can trust!

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Having dealt with this repair shop a few times in the past, I can see the pros and cons with using them. Yes on the one hand, they are fairly good at diagnosing and fixing your car -- but they are also quite expensive and can be vague as to what work was exactly done, so if $$$ is no object, all you really care about is your car being fixed, or you're living life on a credit card, then they are the auto repair shop for you.

Likewise, they do use typical business tricks/tactics such as the 'act' of doing a customer a 'favor' via cutting say some of the labor rate and/or the cost of a part. Obviously this is done under the guise of them giving you superior 'customer service' -- but from what a few have said, it backfires when there are other factors in play (such as parking tickets or multiple repairs that mysteriously appear).

At the end of the day, there are clearly auto repair shops out there that are just as good, if not better, at lower rates. Electroleon are not the best, nor the worst -- but they are one of the more expensive auto repair shops in the San Fernando Valley.

That can't be disputed and so for that fact alone, I can see why a few customers would be quite angry when either their cars continued to have problems or the shop couldn't be more responsible with their customers' cars and not leave them on the street to be ticketed.

3
★★★☆☆

Having dealt with this repair shop a few times in the past, I can see the pros and cons with using them. Yes on the one hand, they are fairly good at diagnosing and fixing your car -- but they are also quite expensive and can be vague as to what work was exactly done, so if $$$ is no object, all you really care about is your car being fixed, or you're living life on a credit card, then they are the auto repair shop for you.

Likewise, they do use typical business tricks/tactics such as the 'act' of doing a customer a 'favor' via cutting say some of the labor rate and/or the cost of a part. Obviously this is done under the guise of them giving you superior 'customer service' -- but from what a few have said, it backfires when there are other factors in play (such as parking tickets or multiple repairs that mysteriously appear).

At the end of the day, there are clearly auto repair shops out there that are just as good, if not better, at lower rates. Electroleon are not the best, nor the worst -- but they are one of the more expensive auto repair shops in the San Fernando Valley.

That can't be disputed and so for that fact alone, I can see why a few customers would be quite angry when either their cars continued to have problems or the shop couldn't be more responsible with their customers' cars and not leave them on the street to be ticketed.

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I have been going to Electroleon for 16 years. In all that time I have never had anything but a wonderful experience. Leon and Harry are incredibly professional and they are fantastic at what they do. They are honest and fair. More than fair. They treat me like family and it makes visiting their shop a pleasure. I always know they will be completely upfront and honest about what work needs to be done on my car. I cannot imagine anyone receiving less than stellar customer service from them so the other review on here completely shocks me. I completely trust them and you will not have any issues if you bring your car to them for servicing.

2
★★★★★

I have been going to Electroleon for 16 years. In all that time I have never had anything but a wonderful experience. Leon and Harry are incredibly professional and they are fantastic at what they do. They are honest and fair. More than fair. They treat me like family and it makes visiting their shop a pleasure. I always know they will be completely upfront and honest about what work needs to be done on my car. I cannot imagine anyone receiving less than stellar customer service from them so the other review on here completely shocks me. I completely trust them and you will not have any issues if you bring your car to them for servicing.

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Setting the record straight too. My experience with Harry and Leon was excellent. Being a woman... I am used to mecanics trying to take advantage of me. I've seen anything from arrogant to patronizing and every time, charging me a lot more than needed. I would only found out later talking to some male friends.

But with Harry and Leon, I have never had a problem. They are nice, straight forward and very reasonable. I highly recommend them.

5
★★★★★

Setting the record straight too. My experience with Harry and Leon was excellent. Being a woman... I am used to mecanics trying to take advantage of me. I've seen anything from arrogant to patronizing and every time, charging me a lot more than needed. I would only found out later talking to some male friends.

But with Harry and Leon, I have never had a problem. They are nice, straight forward and very reasonable. I highly recommend them.

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I had a horrible experience with this company. I called and told them I needed to tow my car to their shop. They told me that they close at 5, but I can drop the car off in front of the shop and drop my keys in the drop box, which I did. The next morning, I go to the shop, to see my car still in front where I towed it and a parking ticket on the car. Though annoyed, I continued to have them service my car. When I came to pick up my car the following morning, they told me that I have 2 tickets ($95) because they did not move my car. They refused to pay the tickets or deduct them from my bill. This is outrageous. I am hoping that this review will warn any future clients not to use this shop. They are horrible business people and refuse to take responsibility for their actions!

0
★☆☆☆☆

I had a horrible experience with this company. I called and told them I needed to tow my car to their shop. They told me that they close at 5, but I can drop the car off in front of the shop and drop my keys in the drop box, which I did. The next morning, I go to the shop, to see my car still in front where I towed it and a parking ticket on the car. Though annoyed, I continued to have them service my car. When I came to pick up my car the following morning, they told me that I have 2 tickets ($95) because they did not move my car. They refused to pay the tickets or deduct them from my bill. This is outrageous. I am hoping that this review will warn any future clients not to use this shop. They are horrible business people and refuse to take responsibility for their actions!

Cons: Owners don't take responsibility for their errors

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I've been going to Harry and Leon's for almost 20 years -- with quite a few different cars -- and have recommended them many times. Like the other reviewers below, I'm writing because that first review doesn't ring true. I haven't lived in Studio City for 5 years, but I still take my cars there from my home in Hancock Park -- because I trust Harry and Leon and know my cars will be kept in great shape for reasonable prices.

5
★★★★★

I've been going to Harry and Leon's for almost 20 years -- with quite a few different cars -- and have recommended them many times. Like the other reviewers below, I'm writing because that first review doesn't ring true. I haven't lived in Studio City for 5 years, but I still take my cars there from my home in Hancock Park -- because I trust Harry and Leon and know my cars will be kept in great shape for reasonable prices.

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My name is Robert Zuckerman and i have been bringing my cars to Harry and Leon since 1989 - like Mike Stoll below, I also have never written a review online, but the bizarre negative review below demands a response - I have owned cars since my first 1955 Oldsmobile, and I have never found better, more trustworthy mechanics than Harry and Leon - this is the best shop I have ever dealt with, and would trust them with my children - today, I am bringing a used car for Harry to evaluate - if he likes it, I'll buy it - they are like family

5
★★★★★

My name is Robert Zuckerman and i have been bringing my cars to Harry and Leon since 1989 - like Mike Stoll below, I also have never written a review online, but the bizarre negative review below demands a response - I have owned cars since my first 1955 Oldsmobile, and I have never found better, more trustworthy mechanics than Harry and Leon - this is the best shop I have ever dealt with, and would trust them with my children - today, I am bringing a used car for Harry to evaluate - if he likes it, I'll buy it - they are like family

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Electroleon is great, I've been using them for 2 years without a single problem. I've even taken my car to them when a hummer ran over the front of it...literally..ran over my car... fixed beautifully, like new.

5
★★★★★

Electroleon is great, I've been using them for 2 years without a single problem. I've even taken my car to them when a hummer ran over the front of it...literally..ran over my car... fixed beautifully, like new.

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My husband and I have been having both of our cars serviced at Electroleon for the last two years. We've never had a problem there. Both the older man and his son were very accommodating. I recommend Electroleon to anyone looking for quality service and reasonable prices.

5
★★★★★

My husband and I have been having both of our cars serviced at Electroleon for the last two years. We've never had a problem there. Both the older man and his son were very accommodating. I recommend Electroleon to anyone looking for quality service and reasonable prices.

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My name is Mike Stoll. I am a Studio City resident and have been a loyal customer of Electroleon for almost eight years. I don't usually write online reviews like this, but when I saw the kinds of claims this idiot, that calls himself 'anonymous' made about Electroleon and it's owners, I felt compelled to set the record straight. Aside from the fact that they've never been anything but upfront and professional with myself and all of the people I've referred to them, they've been able to fix problems I've had with at least three different cars that several other repair shops deemed not repairable. Over the years, I must of referred at least ten different people to this shop and not a single person had anything even remotely negative to say about their experiences at Electroleon. Anyways, I hope this helps shed some truth and clears up any misconceptions that may have been created by this person that calls themselves 'anonymous'. I think the fact that this person takes the time to make up or grossly exaggerate a story like this and then conceals their identity by calling themselves 'anonymous' is very telling.

5
★★★★★

My name is Mike Stoll. I am a Studio City resident and have been a loyal customer of Electroleon for almost eight years. I don't usually write online reviews like this, but when I saw the kinds of claims this idiot, that calls himself 'anonymous' made about Electroleon and it's owners, I felt compelled to set the record straight. Aside from the fact that they've never been anything but upfront and professional with myself and all of the people I've referred to them, they've been able to fix problems I've had with at least three different cars that several other repair shops deemed not repairable. Over the years, I must of referred at least ten different people to this shop and not a single person had anything even remotely negative to say about their experiences at Electroleon. Anyways, I hope this helps shed some truth and clears up any misconceptions that may have been created by this person that calls themselves 'anonymous'. I think the fact that this person takes the time to make up or grossly exaggerate a story like this and then conceals their identity by calling themselves 'anonymous' is very telling.

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Never ever EVER go to this place!! It is run by a father and son scam artist team. I should have run the other way when this guy showed up in a convertible BMW the day our car broke down in Studio City. He had such an air of dishonesty about him.. But I thought, who am I to pre-judge. Well that was my first and biggest mistake. This guy ended up fixing our truck multiple times, all the while always telling us he was doing us a favor and charging us far less than he should. Guess that was another red flag huh? Magically everytime they fixed one problem a week later another part of the engine or car would start malfunctioning (things that were never a problem, ever.) EVERY time something would malfunction.. So then he would diagnose this terrible problem and offer us a "deal" on fixing it. When we would read the paperwork, instead of a legit diagnosis, there would be this indecipherable scribble of garbage. No actual automotive terms or descriptions. When my husband confronted them and asked what exactly they did all he got was oh, well we lost your paperwork. We'll have to look and see if we can find what it is we did (we are so busy you know.) And when we persisted they became very defensive and angry and then stopped answering our calls. PLEASE stay as far away from these people as possible.. I could write a book detailing all the shady things they did to us and our truck. We spent an obscene amount of money and ended up no better off. These criminals tamper with your car so that you have to keep coming back and then they act like they are losing money to help you. Again, if I had known better at the time I would have taken legal action.

1
★☆☆☆☆

Never ever EVER go to this place!! It is run by a father and son scam artist team. I should have run the other way when this guy showed up in a convertible BMW the day our car broke down in Studio City. He had such an air of dishonesty about him.. But I thought, who am I to pre-judge. Well that was my first and biggest mistake. This guy ended up fixing our truck multiple times, all the while always telling us he was doing us a favor and charging us far less than he should. Guess that was another red flag huh? Magically everytime they fixed one problem a week later another part of the engine or car would start malfunctioning (things that were never a problem, ever.) EVERY time something would malfunction.. So then he would diagnose this terrible problem and offer us a "deal" on fixing it. When we would read the paperwork, instead of a legit diagnosis, there would be this indecipherable scribble of garbage. No actual automotive terms or descriptions. When my husband confronted them and asked what exactly they did all he got was oh, well we lost your paperwork. We'll have to look and see if we can find what it is we did (we are so busy you know.) And when we persisted they became very defensive and angry and then stopped answering our calls. PLEASE stay as far away from these people as possible.. I could write a book detailing all the shady things they did to us and our truck. We spent an obscene amount of money and ended up no better off. These criminals tamper with your car so that you have to keep coming back and then they act like they are losing money to help you. Again, if I had known better at the time I would have taken legal action.

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