Jacques Doumani Beauty Salon

★★★★☆

About Jacques Doumani Beauty Salon

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.

I got a certificate for his salon for Xmas. My daughter paid 100 dollars for three of them. After my experience no one used theirs; a lot of money thrown away.\r
I went in on a saturday about a year ago. Jacques told me that I looked

3
★★★★★

I got a certificate for his salon for Xmas. My daughter paid 100 dollars for three of them. After my experience no one used theirs; a lot of money thrown away.\r
I went in on a saturday about a year ago. Jacques told me that I looked

.

I bought the sampler. Wish Chris the salesguy had given me time to read the small print. You have to pay an additional 18% of the exorbitant prices once there. So, yes an additional $28 tip that I did not want to give Jacque!!!!!!!!! Seriously have been angry for weeks. I hate my hair!!!!!!!!!!
Salon: You walk in and its empty. Old little square tvs in the corners. Gross "fur" chairs up front that need a serious washing. No receptionist. Mega old hair dryer and brush. Ew.
Jacque: smells, no deodorant, weird clothing. He is arrogant, tries to be funny and has inappropriate conversations (example: "I love Tahiti. Making love under the coconuts was the best... etc.") I met you 5 minutes ago. I don't know you! That is so gross!
Skills: It had taken me so long to grow out my hair. It was finally healthy and glossy. I told him specifically that I've had a hard time in finding someone who knows how to cut my very wavy hair. I told him that I wanted a trim and a few layers. I told him I'm low maintenance and I'm letting my hair rest after years of hair color and chemical straightening.
He cut off 5 inches, no joke! He took a total of 30 minutes to wash it quickly, hack it, and semi-blow dry it. He didn't want to leave his friend waiting on the chair with hair color. (She got bored and started to sweep the gross hair on the floor).
I told him that the type of haircut he gave me was too short and that all it would turn into is a poofball. He insisted that all women should show off their neck and chest as it's the most "beautiful part of a woman's body". He told me to use the straightener if I didn't like the volume. (Hello!!! I just told him I didn't want to do that!) I told him that all I'm using right now is mouse or hair cream. He said that's ridiculous and no sane woman should use those things. What??!
God, I too cried for days. More for not walking out without paying him a dime on what he and his stupid friend kept insisting was "beautiful hair". It makes me look old!!! I'm only 27. Even if the haircut had been nice, rule number one is doing what the client wants!! He did neither!!!
Jacque if you want to resolve this (by refunding my money!!!), email me at alonso_coupons@yahoo

1
★☆☆☆☆

I bought the sampler. Wish Chris the salesguy had given me time to read the small print. You have to pay an additional 18% of the exorbitant prices once there. So, yes an additional $28 tip that I did not want to give Jacque!!!!!!!!! Seriously have been angry for weeks. I hate my hair!!!!!!!!!!
Salon: You walk in and its empty. Old little square tvs in the corners. Gross "fur" chairs up front that need a serious washing. No receptionist. Mega old hair dryer and brush. Ew.
Jacque: smells, no deodorant, weird clothing. He is arrogant, tries to be funny and has inappropriate conversations (example: "I love Tahiti. Making love under the coconuts was the best... etc.") I met you 5 minutes ago. I don't know you! That is so gross!
Skills: It had taken me so long to grow out my hair. It was finally healthy and glossy. I told him specifically that I've had a hard time in finding someone who knows how to cut my very wavy hair. I told him that I wanted a trim and a few layers. I told him I'm low maintenance and I'm letting my hair rest after years of hair color and chemical straightening.
He cut off 5 inches, no joke! He took a total of 30 minutes to wash it quickly, hack it, and semi-blow dry it. He didn't want to leave his friend waiting on the chair with hair color. (She got bored and started to sweep the gross hair on the floor).
I told him that the type of haircut he gave me was too short and that all it would turn into is a poofball. He insisted that all women should show off their neck and chest as it's the most "beautiful part of a woman's body". He told me to use the straightener if I didn't like the volume. (Hello!!! I just told him I didn't want to do that!) I told him that all I'm using right now is mouse or hair cream. He said that's ridiculous and no sane woman should use those things. What??!
God, I too cried for days. More for not walking out without paying him a dime on what he and his stupid friend kept insisting was "beautiful hair". It makes me look old!!! I'm only 27. Even if the haircut had been nice, rule number one is doing what the client wants!! He did neither!!!
Jacque if you want to resolve this (by refunding my money!!!), email me at alonso_coupons@yahoo

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.

I bought the sampler. Wish Chris the salesguy had given me time to read the small print. You have to pay an additional 18% of the exorbitant prices once there. So, yes an additional $28 tip that I did not want to give Jacque!!!!!!!!!

3
★★★★★

I bought the sampler. Wish Chris the salesguy had given me time to read the small print. You have to pay an additional 18% of the exorbitant prices once there. So, yes an additional $28 tip that I did not want to give Jacque!!!!!!!!!

.

Regarding the last posted comment, I have had a completely different experience. I only see Jacques himself, the owner, and he is the BEST hairdresser I have ever had. I don't know about his assistants, but he personally is great = )

5
★★★★★

Regarding the last posted comment, I have had a completely different experience. I only see Jacques himself, the owner, and he is the BEST hairdresser I have ever had. I don't know about his assistants, but he personally is great = )

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.

Read similar complaints below; erratic positives and negative (highs and lows):

July 19, 2010 Hair Color Correction Service

I am writing to let you know the unhappy results of the hair color correction service you performed on me on July

3
★★★★★

Read similar complaints below; erratic positives and negative (highs and lows):

July 19, 2010 Hair Color Correction Service

I am writing to let you know the unhappy results of the hair color correction service you performed on me on July

.

I have never before written a review, but my experience was so ridiculous that I feel everyone should know what they are in for.
I purchased the SpaSampler promo and was excited to try a new salon close to my home.
Conviently I was able to make an appointment the very next day. I went in to meet my stylist who was very nice. Unfortunately, she double booked, so my haircut took 2 hours and she didn't even completely style it. She was going back and forth between me and another client and we were both annoyed. I had been growing oput my hair and asked for a TRIM!!!! 3-4 inches later I had a haircut that is nice for someone, but nothing I asked for. I now have super short bangs and can no longer put my hair in a ponytail.. I am 24 and I know have a haircut my mother would have..
The killer part was Jacques himself. He kept talking to his staff like there were no clients in the tiny, outdated salon. He played a CD that continually skipped and didn't seem to care that it was making the experience ear splitting and kept me on edge. I mentioned that my friend just graduated and got her license as a hair stylist and he proceeded to talk crap on how she probably has an attitude and doesn't know anything and if she came to work with him they would "be amazed"... umm sure..
Completely unprofessional and I cried on my way home. I do not know how they stay in business?

1
★☆☆☆☆

I have never before written a review, but my experience was so ridiculous that I feel everyone should know what they are in for.
I purchased the SpaSampler promo and was excited to try a new salon close to my home.
Conviently I was able to make an appointment the very next day. I went in to meet my stylist who was very nice. Unfortunately, she double booked, so my haircut took 2 hours and she didn't even completely style it. She was going back and forth between me and another client and we were both annoyed. I had been growing oput my hair and asked for a TRIM!!!! 3-4 inches later I had a haircut that is nice for someone, but nothing I asked for. I now have super short bangs and can no longer put my hair in a ponytail.. I am 24 and I know have a haircut my mother would have..
The killer part was Jacques himself. He kept talking to his staff like there were no clients in the tiny, outdated salon. He played a CD that continually skipped and didn't seem to care that it was making the experience ear splitting and kept me on edge. I mentioned that my friend just graduated and got her license as a hair stylist and he proceeded to talk crap on how she probably has an attitude and doesn't know anything and if she came to work with him they would "be amazed"... umm sure..
Completely unprofessional and I cried on my way home. I do not know how they stay in business?

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.

I have never before written a review, but my experience was so ridiculous that I feel everyone should know what they are in for.\r
I purchased the SpaSampler promo and was excited to try a new salon close to my home.\r
Conviently I was

3
★★★★★

I have never before written a review, but my experience was so ridiculous that I feel everyone should know what they are in for.\r
I purchased the SpaSampler promo and was excited to try a new salon close to my home.\r
Conviently I was

.

Thank goodness that I found someone like Jacques Doumain! His salon is convenient, and you feel welcomed as family the second you cross the threshold. I always leave smiling because I know that this man knows what he is doing, unlike so many others.

Coloring -- now here is someone who actually understands how to use/fix/create color in your hair, and how to make it look natural and modern, complimenting the times/trends.

Experience: Having worked on famous stars and news-noted people, and he shares with us what he has learned! He's the expert, and there is simply no arguing that. If you get real with him during the first consultation, I guarantee that you'll have many days/months of Great Hair Days!

Staff - Fun and fabulous. I watch them doing other clients while I'm there. There is a strong relationship in knowledge sharing--no competition between them--everyone works together as a team. They greet you and joke with you throughout your experience. I've never seen anyone leave unhappy in the three years I've been going there.

Salon - conveniently located in Santa Ana, with very easy access from the 22 and 5. Music is diverse so no one gets bored. Makes you feel welcomed as though you just walked into your home.

Products: Jacques has worked to develop several super styling products --- and they actually work! None of these false promises to provide lift and all you get is a sticky mess. Reasonably priced and last forever. They smell wonderful -- like a day at the spa.

2
★★★★★

Thank goodness that I found someone like Jacques Doumain! His salon is convenient, and you feel welcomed as family the second you cross the threshold. I always leave smiling because I know that this man knows what he is doing, unlike so many others.

Coloring -- now here is someone who actually understands how to use/fix/create color in your hair, and how to make it look natural and modern, complimenting the times/trends.

Experience: Having worked on famous stars and news-noted people, and he shares with us what he has learned! He's the expert, and there is simply no arguing that. If you get real with him during the first consultation, I guarantee that you'll have many days/months of Great Hair Days!

Staff - Fun and fabulous. I watch them doing other clients while I'm there. There is a strong relationship in knowledge sharing--no competition between them--everyone works together as a team. They greet you and joke with you throughout your experience. I've never seen anyone leave unhappy in the three years I've been going there.

Salon - conveniently located in Santa Ana, with very easy access from the 22 and 5. Music is diverse so no one gets bored. Makes you feel welcomed as though you just walked into your home.

Products: Jacques has worked to develop several super styling products --- and they actually work! None of these false promises to provide lift and all you get is a sticky mess. Reasonably priced and last forever. They smell wonderful -- like a day at the spa.

Pros: Great salon! Happy people! Great Hair Days Ahead!

Cons: None

.

By accident did I come by the flagrant literary abuse via internet of the incredibly talented and reputable Mr. Doumani. I am appalled at the atrocious, passive-aggressive concoctions/reviews otherwise known as "back-stabbing" by an obviously miffed, and highly disgruntled individual whose powerless and cowardly attempt to "undo" Jacques lifetime of of dedication to and indisputable excellence in the hair design profession must be noted for the sake of justice and respect for Mr. Doumani and his clients.

Jacques has not only been an exemplary stylist, but a legend in his field, sought out by clients and the industry pros alike. To "trash" his name/skills would be a certain impossibility as it is solid and unshakeable, just as he is. None of his clients ("lifers," who average 12+ years) would ever think of going elsewhere and if per chance were to look on-line at these falsely inflammatory comments, would only feel indignation and outrage at the untruths posted about this phenomenal professional. And like myself, they would feel compelled to set the record straight: Jacques Doumani possesses tremendous skills as a hair designer and has demonstrated professional capabilities beyond exceptional (look at his history and contributions to the field of hair design on a national-level). But above all, Jacques is a one-of-a-kind human being, whose integrity and passion for life and people make him the kind of person you would never want to lose as a designer, and especially as a friend. I implore that we use the internet to voice and share our right to freedom of speech, for constructive critisicm and honest feedback,but not to unjustly slander, attack or undermine subjects/people for personal vindication. As in such cases, it has just the opposite effect.

With Liberty and Justice for All,
Dr. Vicky

5
★★★★★

By accident did I come by the flagrant literary abuse via internet of the incredibly talented and reputable Mr. Doumani. I am appalled at the atrocious, passive-aggressive concoctions/reviews otherwise known as "back-stabbing" by an obviously miffed, and highly disgruntled individual whose powerless and cowardly attempt to "undo" Jacques lifetime of of dedication to and indisputable excellence in the hair design profession must be noted for the sake of justice and respect for Mr. Doumani and his clients.

Jacques has not only been an exemplary stylist, but a legend in his field, sought out by clients and the industry pros alike. To "trash" his name/skills would be a certain impossibility as it is solid and unshakeable, just as he is. None of his clients ("lifers," who average 12+ years) would ever think of going elsewhere and if per chance were to look on-line at these falsely inflammatory comments, would only feel indignation and outrage at the untruths posted about this phenomenal professional. And like myself, they would feel compelled to set the record straight: Jacques Doumani possesses tremendous skills as a hair designer and has demonstrated professional capabilities beyond exceptional (look at his history and contributions to the field of hair design on a national-level). But above all, Jacques is a one-of-a-kind human being, whose integrity and passion for life and people make him the kind of person you would never want to lose as a designer, and especially as a friend. I implore that we use the internet to voice and share our right to freedom of speech, for constructive critisicm and honest feedback,but not to unjustly slander, attack or undermine subjects/people for personal vindication. As in such cases, it has just the opposite effect.

With Liberty and Justice for All,
Dr. Vicky

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.

When I first went to Jacques at the referral of a friend, I was impressed for numerous reasons. I had an initial consultation; he took me outside to see my skin-color and hair in the light (I had wanted some color work done). He asked about my lifestyle and got to know me; by doing this he explained that he wanted to accurately design a color and style suitable for my personality and lifestyle. That was over 10 years ago........I have never had a disappointing or unfortunate experience and would recommend him to everyone.

2
★★★★★

When I first went to Jacques at the referral of a friend, I was impressed for numerous reasons. I had an initial consultation; he took me outside to see my skin-color and hair in the light (I had wanted some color work done). He asked about my lifestyle and got to know me; by doing this he explained that he wanted to accurately design a color and style suitable for my personality and lifestyle. That was over 10 years ago........I have never had a disappointing or unfortunate experience and would recommend him to everyone.

Pros: listens to customers' needs/wants

.

fui a mi salon de pelo que gusto soy muy feliz. jacques yo era muy gracioso hecho mi la risa y Su personal era muy agradable el espacio era muy limpio y recomendare gracias de salon de Jacques Doumani por hacer mi pelo hermoso

5
★★★★★

fui a mi salon de pelo que gusto soy muy feliz. jacques yo era muy gracioso hecho mi la risa y Su personal era muy agradable el espacio era muy limpio y recomendare gracias de salon de Jacques Doumani por hacer mi pelo hermoso

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.

fui a mi salon de pelo que gusto soy muy feliz. jacques yo era muy gracioso hecho mi la risa y Su personal era muy agradable el espacio era muy limpio y recomendare gracias de salon de Jacques Doumani por hacer mi pelo hermoso

2
★★★★★

fui a mi salon de pelo que gusto soy muy feliz. jacques yo era muy gracioso hecho mi la risa y Su personal era muy agradable el espacio era muy limpio y recomendare gracias de salon de Jacques Doumani por hacer mi pelo hermoso

Pros: todo

Cons: nada

.

I have had my hair done by many! There has been no one better then THE DOG. His name was Paul. He did my hair color and cut. He did my husbands and 3 of my friends hair also. I would tell every one that asked, Paul did it! QUESTION? QUESTION ? QUESTION? Where is he? I can not get a hold of him. Sincerely, The Dogs, #1 fan.

2
★★★★☆

I have had my hair done by many! There has been no one better then THE DOG. His name was Paul. He did my hair color and cut. He did my husbands and 3 of my friends hair also. I would tell every one that asked, Paul did it! QUESTION? QUESTION ? QUESTION? Where is he? I can not get a hold of him. Sincerely, The Dogs, #1 fan.

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not suited for small children lots of bad language unprofessional the place is a ghost town sad to see a place go down the toilet and nobody care

1
★☆☆☆☆

not suited for small children lots of bad language unprofessional the place is a ghost town sad to see a place go down the toilet and nobody care

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not suited for small children, lots of bad language and very unprofessional

0
★☆☆☆☆

not suited for small children, lots of bad language and very unprofessional

Pros: Everything

Cons: Nothing

.

stay awawy god I'm so angry . And I'm a paying customer

0
★☆☆☆☆

stay awawy god I'm so angry . And I'm a paying customer

Pros: none

Cons: this man should be run out of town

.

Don't do it! Don't go there ever! Please listen and don't make the same mistake I did! Jacques Doumani is certifiably crazy! Look up "delusions of grandeur." I asked for a trim because I've been growing my hair our from a pixie cut for over a year. What he gave me was a blunt cut completely shorter than I wanted and HALF a set of b@ngs, which I didn't want in the first place. Meaning he cut half the b@ng hair short and half of it long. I didn't realize he was doing b@ngs because he comes at you with the scissors like a maniac. He made me look like I was straight out if the '80s with poofy hair and big half bangs. I have now scheduled an appointment to see my regular hair stylist this evening.

I was in tears and distraught. Also, he is completely stuck up and said to me, "I love my fans. It feels so great to be wanted." Well, guess what? He is horrible and his salon is out dated and dirty. Never again!!!!!

0
★☆☆☆☆

Don't do it! Don't go there ever! Please listen and don't make the same mistake I did! Jacques Doumani is certifiably crazy! Look up "delusions of grandeur." I asked for a trim because I've been growing my hair our from a pixie cut for over a year. What he gave me was a blunt cut completely shorter than I wanted and HALF a set of b@ngs, which I didn't want in the first place. Meaning he cut half the b@ng hair short and half of it long. I didn't realize he was doing b@ngs because he comes at you with the scissors like a maniac. He made me look like I was straight out if the '80s with poofy hair and big half bangs. I have now scheduled an appointment to see my regular hair stylist this evening.

I was in tears and distraught. Also, he is completely stuck up and said to me, "I love my fans. It feels so great to be wanted." Well, guess what? He is horrible and his salon is out dated and dirty. Never again!!!!!

Pros: NOTHING

Cons: EVERYTHING

.

Went to this salon based on Jacque's supposed history as a top stylist (from the 80's if that - name dropping Blondie and Stevie Nicks. Doesn't he know Blondie is not a person?). After I sat in the salon chair, I waited for an hour while he worked on three other people before he even touched my hair. I wasn't in a huge rush, his staff was friendly and clientele was fun so I wasn't too bothered.

Jacque begged to give me what he was calling a makeover. I think his plan of "guessing" your age and being WAY off is his psychological way of making you feel like cr@p so you will agree to let him do what he wants. He said he would make me look like I was in my 30s again. I'm 28 a$$hole and am lucky enough to have good genes that I look younger than my age regardless of what he thinks he can do.

Feeling a little vulnerable I stupidly caved. I gave him my parameters that I wanted to keep my mid-back length still long and didn't want my hair dark, he assured me no problem. I reiterated that I DID NOT want my hair dark as I had dark hair before and hated it. He again assured me it would not be dark. He said he wanted to do a dark strawberry blond color and would only cut off an inch or two and that I would look FABULOUS. (ugh, I cringe at that memory of all this).

Let's just say after everything is said and done my hair is shoulder length and Peg Bundy auburn. The cut has no form and has weird long pieces here and there. So, basically Jacque will tell you that you look like $&*% and tell you he will do one thing and do the complete opposite.

I was excited by the idea of just letting someone do what they want since I have NEVER let anyone do that. Thanks to Jacque I will never EVER do that again.

0
★☆☆☆☆

Went to this salon based on Jacque's supposed history as a top stylist (from the 80's if that - name dropping Blondie and Stevie Nicks. Doesn't he know Blondie is not a person?). After I sat in the salon chair, I waited for an hour while he worked on three other people before he even touched my hair. I wasn't in a huge rush, his staff was friendly and clientele was fun so I wasn't too bothered.

Jacque begged to give me what he was calling a makeover. I think his plan of "guessing" your age and being WAY off is his psychological way of making you feel like cr@p so you will agree to let him do what he wants. He said he would make me look like I was in my 30s again. I'm 28 a$$hole and am lucky enough to have good genes that I look younger than my age regardless of what he thinks he can do.

Feeling a little vulnerable I stupidly caved. I gave him my parameters that I wanted to keep my mid-back length still long and didn't want my hair dark, he assured me no problem. I reiterated that I DID NOT want my hair dark as I had dark hair before and hated it. He again assured me it would not be dark. He said he wanted to do a dark strawberry blond color and would only cut off an inch or two and that I would look FABULOUS. (ugh, I cringe at that memory of all this).

Let's just say after everything is said and done my hair is shoulder length and Peg Bundy auburn. The cut has no form and has weird long pieces here and there. So, basically Jacque will tell you that you look like $&*% and tell you he will do one thing and do the complete opposite.

I was excited by the idea of just letting someone do what they want since I have NEVER let anyone do that. Thanks to Jacque I will never EVER do that again.

Pros: nothing

Cons: everything

 

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