H&R Block

★★☆☆☆
  • 813 Marina Village Pkwy Marina Village Ctr

    Alameda, CA 94501

    Map & Directions
  • 510-865-0171

About H&R Block

Categories
  • Tax Return Preparation
  • Other Financial Services
  • Accountants
Hours
M-F 9am-8pm, Sa 9am-6pm, Su 12pm-4pm
Year Established
  • 1955
Products
  • H&R Block Emerald Prepaid Mastercard®
  • H&R Block Emerald Advance®
  • Refund Transfer
  • Refund Advance
  • Tax Identity Shield®
  • Peace of Mind®
  • Second Look® Review
  • W-2 Early Access
Specialties
  • Highly trained Tax Pros who are required to pass specialty tax training each year
  • Over 60 years of tax preparation experience
  • 100% Accuracy Guarantee
  • Max Refund Guarantee
Payment Options
  • American Express
  • Cash
  • Check
  • MasterCard
  • Traveler's Check
  • Visa
Brands
  • H&R Block
Services
  • Tax Preparation
  • Tax Return
  • Tax Planning
  • Tax Professional Expertise and Advise
  • Tax Resolution Services
  • Tax Audit Support
  • ITIN Services
Languages
  • English
  • Spanish

Finance

Finance
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1.5 2
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.

I'm giving H&R Block another try, but definitely not the Marina Village branch. The person that prepped our taxes last year took 2 1/2 hours (seriously) for a standard return. I felt the need to look it over when I got home and found several errors that resulted in having to have them done over again - at no charge of course- but what a hassle and a waste of time. It was our first bad experience with this company, and I hope it never repeats itself.

1
★☆☆☆☆

I'm giving H&R Block another try, but definitely not the Marina Village branch. The person that prepped our taxes last year took 2 1/2 hours (seriously) for a standard return. I felt the need to look it over when I got home and found several errors that resulted in having to have them done over again - at no charge of course- but what a hassle and a waste of time. It was our first bad experience with this company, and I hope it never repeats itself.

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.

If you can ignore the really bad customer service attitude that seems to afflict all H&R Blocks I've visited, then this branch could work for you. I personally, have a difficult time trusting anyone who is rude to people with my taxes. From the front desk staff to the actual para accountants, they were all apathetic and smart alecky. No thanks.

PROS: Name recognition.
CONS: Ugh. Poor Service.

2
★★☆☆☆

If you can ignore the really bad customer service attitude that seems to afflict all H&R Blocks I've visited, then this branch could work for you. I personally, have a difficult time trusting anyone who is rude to people with my taxes. From the front desk staff to the actual para accountants, they were all apathetic and smart alecky. No thanks.

PROS: Name recognition.
CONS: Ugh. Poor Service.

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Message from H&R Block

COVID-19 UPDATE: Whether you come in to your local Alameda H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.

Yext

 

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