Saddleback Of San Diego

★★★★☆
  • 7371 Clairemont Mesa Blvd

    San Diego, CA 92111

    Map & Directions
  • 858-292-7385

Home & Garden

Home & Garden
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I had purchased furniture from a company that went out of business (Patio Source). My furniture is now in need of its warranty. I went to another local Patio Furniture store that is close to my home. They would not help me because I did not purchase it from them.
I called Saddleback and explained my situation. They told me to bring in a photo so they can identify the collection and they will see what they can do. I did just that. They did ID the furniture even though they dont carry this item or manufacture. (that is knowing your business)
They gave me the number of the manufacture and told me to explain my situation. I called and told them that Saddleback of San Diego said to call.
My furniture is now all fixed and some of it even got replaced with new items. This is all thanks to Saddleback of San Diego. They did not act like the "other" patio store just because I didn't give them any money. Saddleback was so nice and willing to help. I regret not spending my money w/ Saddleback. I can see why they are still in business. Even in these hard times, Saddleback is still about the service and not the dollar.
I want to thank Saddleback of San Diego and it's associates for their knowledge, kindness and their expectation of only providing the highest level of service, even for a customer that was not theirs.
I cant wait to actually spend money with them.

Thanks again. See you soon.

2
★★★★★

I had purchased furniture from a company that went out of business (Patio Source). My furniture is now in need of its warranty. I went to another local Patio Furniture store that is close to my home. They would not help me because I did not purchase it from them.
I called Saddleback and explained my situation. They told me to bring in a photo so they can identify the collection and they will see what they can do. I did just that. They did ID the furniture even though they dont carry this item or manufacture. (that is knowing your business)
They gave me the number of the manufacture and told me to explain my situation. I called and told them that Saddleback of San Diego said to call.
My furniture is now all fixed and some of it even got replaced with new items. This is all thanks to Saddleback of San Diego. They did not act like the "other" patio store just because I didn't give them any money. Saddleback was so nice and willing to help. I regret not spending my money w/ Saddleback. I can see why they are still in business. Even in these hard times, Saddleback is still about the service and not the dollar.
I want to thank Saddleback of San Diego and it's associates for their knowledge, kindness and their expectation of only providing the highest level of service, even for a customer that was not theirs.
I cant wait to actually spend money with them.

Thanks again. See you soon.

Pros: The Best Service

Cons: I didnt purchase my furniture form them 5 yrs ago

.

Bought an expensive patio set on the Labor Day weekend. When it was delivered more than a week later, the table had a 7 inch scratch and the back of one of the chairs had a dent.

The store refused to accept any responsibility saying that it was an "as is" sale. When I saw the set, there did not appear to be any damage so either the set was switched or the damage occurred at another time.

I am disappointed by such unethical business practices. The store should do something to make this right e.g. discount the sale, repair the damage, etc

0
★☆☆☆☆

Bought an expensive patio set on the Labor Day weekend. When it was delivered more than a week later, the table had a 7 inch scratch and the back of one of the chairs had a dent.

The store refused to accept any responsibility saying that it was an "as is" sale. When I saw the set, there did not appear to be any damage so either the set was switched or the damage occurred at another time.

I am disappointed by such unethical business practices. The store should do something to make this right e.g. discount the sale, repair the damage, etc

Pros: High end outdoor furniture

Cons: Devious sales practices

.

My husband and I were looking for a fire pit/table. We went to Saddleback and Keith was amazing. He showed us bar height and "chat" height firepits built right into the tables! We were so grateful for his help and expertise. We would totally recommend Saddleback Patio to all of our friends. Especially with summer just around the corner, great prices and fast delivery, we couldn't say more nice things about the people and the service at Saddleback Patio.

5
★★★★★

My husband and I were looking for a fire pit/table. We went to Saddleback and Keith was amazing. He showed us bar height and "chat" height firepits built right into the tables! We were so grateful for his help and expertise. We would totally recommend Saddleback Patio to all of our friends. Especially with summer just around the corner, great prices and fast delivery, we couldn't say more nice things about the people and the service at Saddleback Patio.

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.

They had one of the biggest selections of patio sets and fireplaces that I have ever seen. The staff was super friendly and very understanding of my needs. They had a lot of more traditional styles, so to me it was a good starting place to check out prices and things before I actually made a purchase.

4
★★★★☆

They had one of the biggest selections of patio sets and fireplaces that I have ever seen. The staff was super friendly and very understanding of my needs. They had a lot of more traditional styles, so to me it was a good starting place to check out prices and things before I actually made a purchase.

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.

They had a great selection here of patio sets. There were a lot of different brand names and styles, and the staff there is very friendly there and eager to help you out. I didn’t know too much about buying patios, so they helped answer all my questions and showed me differences between brand names.

4
★★★★☆

They had a great selection here of patio sets. There were a lot of different brand names and styles, and the staff there is very friendly there and eager to help you out. I didn’t know too much about buying patios, so they helped answer all my questions and showed me differences between brand names.

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Message from Saddleback Of San Diego

We are a 30 year old San Diego company specializing in the highest quality outdoor furniture available today. We carry the top brand names in our industry and we stock a large inventory of furniture to satisfy your immediate need or can custom order furniture to coordinate to any style or color palette. Choose from hundreds of fabrics and a myriad of frame colors. We also offer fireplace furnishings - Realistic Gas Logs, Fireplace screens and Replacement Glass Enclosures (doors) and fireplace tool sets, too! Professional installation and consultation available.

More about Saddleback Of San Diego

We carry a large variety of high-end outdoor furniture including the following top brands: Woodard-Landgrave, Century, Castelle, Les Jardin Teak, Terra, Lane Venture, Whitecraft, and Lloyd Flanders. We also carry fireplace furnishings.

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