Petco

★★★☆☆

Pets & Animals

Pets & Animals
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Featherer Pet

1202 E 5th St Benicia, CA

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That Pet Shop

610 San Pablo Ave Ste F Pinole, CA

2.5 2
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PETCO GROOM. The first time I brought my pet there to be groomed was during winter. They shaved him off to point where his skin was showing. My poor dog was freezing for weeks. I went there again the second time being naive that maybe this time they will do a better job. But, they still did a poor job. They said my dog will be done in 4 hours. It took them 6 hours. It looked like nothing was done. When I finally picked him up, I still had to tell them the hair around my dog's nose is not even shaved and around his privates are not shaved, and thats what I requested for. The lady shaved the nose but for his privates she said, ""I am afraid I cant do that because I might hurt him."" and I was thinking, ""Arent u a professional? You should be able to handle something like that. That's your job"" To me, it just looked like she was finding an excuse not to do it because she didnt have the time. 6 hours is a long time for a dog to be groomed. HORRRIBLE!!!

0
★☆☆☆☆

PETCO GROOM. The first time I brought my pet there to be groomed was during winter. They shaved him off to point where his skin was showing. My poor dog was freezing for weeks. I went there again the second time being naive that maybe this time they will do a better job. But, they still did a poor job. They said my dog will be done in 4 hours. It took them 6 hours. It looked like nothing was done. When I finally picked him up, I still had to tell them the hair around my dog's nose is not even shaved and around his privates are not shaved, and thats what I requested for. The lady shaved the nose but for his privates she said, ""I am afraid I cant do that because I might hurt him."" and I was thinking, ""Arent u a professional? You should be able to handle something like that. That's your job"" To me, it just looked like she was finding an excuse not to do it because she didnt have the time. 6 hours is a long time for a dog to be groomed. HORRRIBLE!!!

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There is a nice selection of products available for just about any type of pet you'd look for. The staff can sometimes be super helpfull, and other times seems sort of clueless, but I usually manage allright. Their crickets and worms are usually nice and healthy and last a little hile. I even got a finch once, and he's in great shape. All their animals look well cared for. Prices aren't bad either.

4
★★★★☆

There is a nice selection of products available for just about any type of pet you'd look for. The staff can sometimes be super helpfull, and other times seems sort of clueless, but I usually manage allright. Their crickets and worms are usually nice and healthy and last a little hile. I even got a finch once, and he's in great shape. All their animals look well cared for. Prices aren't bad either.

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