Dublin Auto Body

★★★★☆
  • 6920 Village Parkway

    Dublin, CA 94568

    Map & Directions
  • 925-833-9292

About Dublin Auto Body

Categories
  • Auto Body Paint & Repair
Hours
M-F 8am-5pm, Sa-Su Closed
Payment Options
  • Cash
  • Check
  • MasterCard
  • Visa

Automotive

Automotive
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Tri Valley Auto Body

3529 1st St Livermore, CA

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Service King Collision Repair

6080 Dublin Blvd Dublin, CA

4.0 6
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First of all i want to mention that my bumper replacement was not your ordinary transaction with dublin auto body. But with that said i recieved the worst customer service and shown zero respect by bill the owner. I allowed his step daughter to fix my bumper at dublin auto body to avoid filing a insurence claim and he agreed to do the work.
Arriving at the shop with his daughter we were given a tour of the shop and i was accused of having shotty cheap work done prior to my car. It has never been replaced or repainted i was shocked at the constant mentioning of the lack of flex in the paint. Good to know, if his daughter hadnt hit me i would be in the dark about flex additive in bumper paint. I was told that she was going to make payments to the shop and left my car to get fixed. I did not recieve an estimate from them because i wasnt the one paying. Bill did mention that the entire bumper would be replaced with flex in his paint.
The day i was to pick up my car bill called my cell at 4 asking where i was and thankfully i was 5 min away via gps. The minute i walked in the shop i felt no appreciation as their sign says. After asking for a check for work done i was a bit confused. After explaining what i was told he then threw my keys and said "no check...no release of car" turned and walked away. After calling his daughter to ask what was going on i listened to him yell and hang up on her. He then closed the blinds, put the sign to closed and propped the door open. After an hour or so of sitting in the waiting room he then asked me for a credit card and suggested that i get payment from his daughter. Yes he expected me to do the very thing he wouldnt do for his own daughter.
For the following hour i got to listen to this man bash his daughter while storming in and out of the office. Yelling at me that he is only making 200 dollars off this and asking why i didnt go through insurence... To which i asked why he agreed to do the work? Even his other employees were giving me looks behind his back. Then he started in on his wife and his behavior was a shameful excuse of a man in my opinion. I cannot believe how abusive this man was being.
Finally his daughter arrived from san jose and i got my keys. And just when i thought it was over i get to my car and what turned out to be my idol regulator was broken and my car was hardly drivable. As i troubleshoot my engine issue bill walks outside and the first thing he said was "we didnt touch the engine"
But it is hard for me to assume anything rational coming from this person.
His behavior makes me sick and for that i will never wish his service on anyone.
Happyness is a choice... Stay away from dublin auto body if you want to be happy...
Ps the work done was average at best. Add in bills customer service and i wish i could rate 0 stars...

1
★☆☆☆☆

First of all i want to mention that my bumper replacement was not your ordinary transaction with dublin auto body. But with that said i recieved the worst customer service and shown zero respect by bill the owner. I allowed his step daughter to fix my bumper at dublin auto body to avoid filing a insurence claim and he agreed to do the work.
Arriving at the shop with his daughter we were given a tour of the shop and i was accused of having shotty cheap work done prior to my car. It has never been replaced or repainted i was shocked at the constant mentioning of the lack of flex in the paint. Good to know, if his daughter hadnt hit me i would be in the dark about flex additive in bumper paint. I was told that she was going to make payments to the shop and left my car to get fixed. I did not recieve an estimate from them because i wasnt the one paying. Bill did mention that the entire bumper would be replaced with flex in his paint.
The day i was to pick up my car bill called my cell at 4 asking where i was and thankfully i was 5 min away via gps. The minute i walked in the shop i felt no appreciation as their sign says. After asking for a check for work done i was a bit confused. After explaining what i was told he then threw my keys and said "no check...no release of car" turned and walked away. After calling his daughter to ask what was going on i listened to him yell and hang up on her. He then closed the blinds, put the sign to closed and propped the door open. After an hour or so of sitting in the waiting room he then asked me for a credit card and suggested that i get payment from his daughter. Yes he expected me to do the very thing he wouldnt do for his own daughter.
For the following hour i got to listen to this man bash his daughter while storming in and out of the office. Yelling at me that he is only making 200 dollars off this and asking why i didnt go through insurence... To which i asked why he agreed to do the work? Even his other employees were giving me looks behind his back. Then he started in on his wife and his behavior was a shameful excuse of a man in my opinion. I cannot believe how abusive this man was being.
Finally his daughter arrived from san jose and i got my keys. And just when i thought it was over i get to my car and what turned out to be my idol regulator was broken and my car was hardly drivable. As i troubleshoot my engine issue bill walks outside and the first thing he said was "we didnt touch the engine"
But it is hard for me to assume anything rational coming from this person.
His behavior makes me sick and for that i will never wish his service on anyone.
Happyness is a choice... Stay away from dublin auto body if you want to be happy...
Ps the work done was average at best. Add in bills customer service and i wish i could rate 0 stars...

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Definitely recommending Dublin Auto Body. Have 5 cars, two teenage drivers, and taken 3 of the 5 cars in for various repair. Quality is excellent, but the reason for this recommendation is that once I took a car in for about a $900 repair solution, Bill recommended a $90 solution instead. When was the last time you have a salesman doing that for you?

5
★★★★★

Definitely recommending Dublin Auto Body. Have 5 cars, two teenage drivers, and taken 3 of the 5 cars in for various repair. Quality is excellent, but the reason for this recommendation is that once I took a car in for about a $900 repair solution, Bill recommended a $90 solution instead. When was the last time you have a salesman doing that for you?

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I have been a customer of Dublin Auto Body for over 20 years. I have had several cars and trucks in there for various body damage repairs over those years. Bill Solano and his wife, Pam, are great people to know and work with. They have top body repair craftsmen on their staff. They do excellent work at fair prices. I have recommended Dublin Auto Body to my adult children and my friends with the same highly satisfied results.

5
★★★★★

I have been a customer of Dublin Auto Body for over 20 years. I have had several cars and trucks in there for various body damage repairs over those years. Bill Solano and his wife, Pam, are great people to know and work with. They have top body repair craftsmen on their staff. They do excellent work at fair prices. I have recommended Dublin Auto Body to my adult children and my friends with the same highly satisfied results.

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I have to say that since 1998 I have taken every car I have owned and my mothers car, my sisters car, my grandmothers car and 7 of my closest friends cars in for body repair to Dublin Auto Body. I recommend them on a regular basis to anyone I know who needs body repair. I have been extremely happy with all of the repairs they have performed. I have found that in the auto repair process of smashed cars, after work begins, the estimated amount of damage usually increases. Mainly because after they remove most of the damaged parts they find "hidden" damage underneath. This is common place in auto body repair and the insurance industry calls this "supplemental damage" which they routinely pay for on almost every auto repair claim in a shop being repaired. This is not a scam or bait and switch like one reviewer commented. The mere fact that the body shop found and repaired and rightfully charged my insurance companyt for additional unseen damage related to my accident is testimony that they are thorough and exacting in "restoring all of my vehicles to preaccident condition". My cars and my friend's and family's cars taken in for body repairs were repaired above and beyond my expectations and I am extremely picky. I have also been told by my european mechanic that he is unable to tell my cars were repaired. My friends mechanics admit the same thing. For the many times I have taken my own cars in for body repairs, some minor things have come up, but nothing they couldn't fix in 5 minutes while I waited. No matter what the other people (or one reviewer) say I would never in a million years take my cars anywhere else!

5
★★★★★

I have to say that since 1998 I have taken every car I have owned and my mothers car, my sisters car, my grandmothers car and 7 of my closest friends cars in for body repair to Dublin Auto Body. I recommend them on a regular basis to anyone I know who needs body repair. I have been extremely happy with all of the repairs they have performed. I have found that in the auto repair process of smashed cars, after work begins, the estimated amount of damage usually increases. Mainly because after they remove most of the damaged parts they find "hidden" damage underneath. This is common place in auto body repair and the insurance industry calls this "supplemental damage" which they routinely pay for on almost every auto repair claim in a shop being repaired. This is not a scam or bait and switch like one reviewer commented. The mere fact that the body shop found and repaired and rightfully charged my insurance companyt for additional unseen damage related to my accident is testimony that they are thorough and exacting in "restoring all of my vehicles to preaccident condition". My cars and my friend's and family's cars taken in for body repairs were repaired above and beyond my expectations and I am extremely picky. I have also been told by my european mechanic that he is unable to tell my cars were repaired. My friends mechanics admit the same thing. For the many times I have taken my own cars in for body repairs, some minor things have come up, but nothing they couldn't fix in 5 minutes while I waited. No matter what the other people (or one reviewer) say I would never in a million years take my cars anywhere else!

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Small shop that does automotive work for decent prices. The staff seems fairly honest and helpful. After they do the work on your car, you get a post card in the mail for a discount on future work. They didn't try to pressure me into any additional work which is rare.

4
★★★★☆

Small shop that does automotive work for decent prices. The staff seems fairly honest and helpful. After they do the work on your car, you get a post card in the mail for a discount on future work. They didn't try to pressure me into any additional work which is rare.

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I had my oil changed a few times here and they have a nice 10% off discount you can print on their webpage. They informed me my tire was low (I was about to get the leak fixed) which was nice. Overall they did a good job and I would recommend them.

4
★★★★☆

I had my oil changed a few times here and they have a nice 10% off discount you can print on their webpage. They informed me my tire was low (I was about to get the leak fixed) which was nice. Overall they did a good job and I would recommend them.

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