Rickenbaugh Cadillac

★★★★★
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  • 777 N Broadway

    Denver, CO 80203

    Map & Directions
  • 720-279-8208

About Rickenbaugh Cadillac

Details
Hours
Mon-Fri 9am-7pm, Sat 9am-6pm
4.9844 64
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Very professional and courteous staff! I got the car and the deal I wanted. I was extremely satisfied with all aspects of my car buying experience at Rickenbaugh Cadillac!

3
★★★★★

Very professional and courteous staff! I got the car and the deal I wanted. I was extremely satisfied with all aspects of my car buying experience at Rickenbaugh Cadillac!

.

Problems with purchasing a new Volvo. My wife and I are in the process of buying a new Volvo XC70, via the Costco Auto Purchase program. We were put in touch with one of the salespeople at Rickenbaugh (Bud) and he made a quick initial

3
★★★★★

Problems with purchasing a new Volvo. My wife and I are in the process of buying a new Volvo XC70, via the Costco Auto Purchase program. We were put in touch with one of the salespeople at Rickenbaugh (Bud) and he made a quick initial

.

I came in and brought my Volvo in for a brake change and Transmission oil change, I was happy with the work done.

2
★★★★★

I came in and brought my Volvo in for a brake change and Transmission oil change, I was happy with the work done.

.

I agree that Dwight Davis is the best service rep I have ever worked with. I drive to Rickenbaugh from Lafayette it's more convenient.

2
★★★★★

I agree that Dwight Davis is the best service rep I have ever worked with. I drive to Rickenbaugh from Lafayette it's more convenient.

.

Been coming here for 2 years and their service maintenance is good.

2
★★★★★

Been coming here for 2 years and their service maintenance is good.

.

Joe and Norman took exceptional care to provide me an excellent service in a very timely manner. I was traveling out of state and needed help quickly. Thanks guys!

2
★★★★★

Joe and Norman took exceptional care to provide me an excellent service in a very timely manner. I was traveling out of state and needed help quickly. Thanks guys!

.

They lived up to and exceeded my every expectation and I was happy with my car salesmen.

2
★★★★★

They lived up to and exceeded my every expectation and I was happy with my car salesmen.

.

I got a good deal on a Volvo which is good cause Volvo cars are expensive and great cars. Aaron was a good sales man, thanks!

2
★★★★★

I got a good deal on a Volvo which is good cause Volvo cars are expensive and great cars. Aaron was a good sales man, thanks!

.

I am extremely happy with Rickenbaugh Cadillac dealership and their non pressure policies. I have given their name to several of my friends and I would highly recommend them to anyone. I will not buy another car from anyone else.

2
★★★★★

I am extremely happy with Rickenbaugh Cadillac dealership and their non pressure policies. I have given their name to several of my friends and I would highly recommend them to anyone. I will not buy another car from anyone else.

.

I drove over and spent about an hour doing paperwork and I was on my way,completely painless except the detailer was backed up so we had to wait about an hour for a detail and a full tank of gas, a small thing - that didn't really dampen my enthusiasm for this dealership. I'm 99% sure we'll be back in 3 1/2 years when the lease on my Outback is up. Thanks guys!

2
★★★★★

I drove over and spent about an hour doing paperwork and I was on my way,completely painless except the detailer was backed up so we had to wait about an hour for a detail and a full tank of gas, a small thing - that didn't really dampen my enthusiasm for this dealership. I'm 99% sure we'll be back in 3 1/2 years when the lease on my Outback is up. Thanks guys!

.

We recommend Rickenbaugh to everyone who is looking to buy a new or used vehicle. The service dept. isn't bad either. They are a dealership with the friendly family touch

2
★★★★★

We recommend Rickenbaugh to everyone who is looking to buy a new or used vehicle. The service dept. isn't bad either. They are a dealership with the friendly family touch

.

The service after the sale has been phenomenal. They have followed up above and beyond any of my previous car buying experiences at any other dealership. Definitely recommend Rickenbaugh Cadillac

2
★★★★★

The service after the sale has been phenomenal. They have followed up above and beyond any of my previous car buying experiences at any other dealership. Definitely recommend Rickenbaugh Cadillac

.

I have to say, after reading the other reviews/seeing the scores, I can only conclude that most of Rickenabugh's clients are so thrilled they don't need to advertise it on the site. Also, other dealerships heavily promote this site to inflate their positive comments, but Rickenbaugh focuses on service & quality. Anthony was WONDERFUL to work with- he quickly related the vehicle to my life, features to what he thought I'd use them for and put himself in my shoes. He's solid on facts, commitment and follow-through. Anthony Moore exemplifies customer service and I'm really pleased with the 2011 SRX!!! Thanks for everything Anthony!!!!

2
★★★★★

I have to say, after reading the other reviews/seeing the scores, I can only conclude that most of Rickenabugh's clients are so thrilled they don't need to advertise it on the site. Also, other dealerships heavily promote this site to inflate their positive comments, but Rickenbaugh focuses on service & quality. Anthony was WONDERFUL to work with- he quickly related the vehicle to my life, features to what he thought I'd use them for and put himself in my shoes. He's solid on facts, commitment and follow-through. Anthony Moore exemplifies customer service and I'm really pleased with the 2011 SRX!!! Thanks for everything Anthony!!!!

.

Everyone was so friendly. The store was so clean, the cars were in excellant condition. Everything went seemless. I still can't believe it went that easy. If your looking for a used car or a new one this is the place :)

2
★★★★★

Everyone was so friendly. The store was so clean, the cars were in excellant condition. Everything went seemless. I still can't believe it went that easy. If your looking for a used car or a new one this is the place :)

.

Great Service!!! will be happy to bring my ride to you in the future!!!

2
★★★★★

Great Service!!! will be happy to bring my ride to you in the future!!!

.

You hear all the horror stories about auto service and it makes me appreciate even more the huge difference at Rickenbaugh. We have purchased 2 cars from them and had 3 serviced over the years and it is a real treat to be so well taken care of. The service is as friendly and honest as I could ever hope for.

2
★★★★★

You hear all the horror stories about auto service and it makes me appreciate even more the huge difference at Rickenbaugh. We have purchased 2 cars from them and had 3 serviced over the years and it is a real treat to be so well taken care of. The service is as friendly and honest as I could ever hope for.

.

I just wanted to pass along my thanks to the entire staff at Rickenabugh as I just purchased a new Cadillac SRX. Having recently at 4 other dealerships when I was making my decision, the customer service I received at Rickenbaugh far surpassed what I experience anywhere else. It was one of the best experiences I've had in quite some time. I also wanted to commend Aaron Johnson for his help as my salesman. He did an outstanding job and really went the extra mile. Not only was he able to answer all my questions about the vehicle and options (impressive considering how many there are!), but him arranging an overnight test drive really did seal the deal and make my decision for me. Ron Young also made signing the papers quick and easy which is always refreshing. I will definitely be spreading the word with friends and colleagues of such a great dealership. Thank you again for all your help.

2
★★★★★

I just wanted to pass along my thanks to the entire staff at Rickenabugh as I just purchased a new Cadillac SRX. Having recently at 4 other dealerships when I was making my decision, the customer service I received at Rickenbaugh far surpassed what I experience anywhere else. It was one of the best experiences I've had in quite some time. I also wanted to commend Aaron Johnson for his help as my salesman. He did an outstanding job and really went the extra mile. Not only was he able to answer all my questions about the vehicle and options (impressive considering how many there are!), but him arranging an overnight test drive really did seal the deal and make my decision for me. Ron Young also made signing the papers quick and easy which is always refreshing. I will definitely be spreading the word with friends and colleagues of such a great dealership. Thank you again for all your help.

.

Ron Mroz is a great sales person.

2
★★★★★

Ron Mroz is a great sales person.

.

Bud was an amazing Sales Rep. I actually found him to treat us more like friends or family then customers which I sincerely appreciated. In addition, Bud and Paul took turns catering to our needs and I felt comfortable going to either one of them with questions/comments. It's rare that two people work so well together and treat their customers as if they were family. I truly can't say enough about how well they treated us. Your team provides outstanding customer service, I'm grateful!

2
★★★★★

Bud was an amazing Sales Rep. I actually found him to treat us more like friends or family then customers which I sincerely appreciated. In addition, Bud and Paul took turns catering to our needs and I felt comfortable going to either one of them with questions/comments. It's rare that two people work so well together and treat their customers as if they were family. I truly can't say enough about how well they treated us. Your team provides outstanding customer service, I'm grateful!

.

Paul Owens made this leasing experience a great one. He was knowledgeable about the XC60 and if he could not answer any questions that we had, he immediately found the answer. Everything about the experience was low key and non-stressful. We had already decided on another make of car to lease, but after test driving the XC60 and talking with Paul, we were convinced that this was the car for us.

2
★★★★★

Paul Owens made this leasing experience a great one. He was knowledgeable about the XC60 and if he could not answer any questions that we had, he immediately found the answer. Everything about the experience was low key and non-stressful. We had already decided on another make of car to lease, but after test driving the XC60 and talking with Paul, we were convinced that this was the car for us.

.

Ron M. rocks! This is my second car with him. His customer service is excellent!

2
★★★★★

Ron M. rocks! This is my second car with him. His customer service is excellent!

.

Bud Stelley really knows the Volvo and how to deal with people. We are very satisfied with our new Volvo. Our other Volvo was a 1959 PV544 purchased new and sold in 1962.

2
★★★★★

Bud Stelley really knows the Volvo and how to deal with people. We are very satisfied with our new Volvo. Our other Volvo was a 1959 PV544 purchased new and sold in 1962.

.

My salesperson went over and beyond to find the mix of colors and options I desired on a Volvo; competing dealerships in the area were not willing to do so. My time is limited and Rickenbaugh recognized how to best serve me quickly to deliver the car and process the buying transaction. I'm already planning on buying from them again.

2
★★★★★

My salesperson went over and beyond to find the mix of colors and options I desired on a Volvo; competing dealerships in the area were not willing to do so. My time is limited and Rickenbaugh recognized how to best serve me quickly to deliver the car and process the buying transaction. I'm already planning on buying from them again.

.

Ron and everyone at Rickenbaugh were so great to work with. Zero pressure, very helpful, and made us feel appreciated as customers. Definitely would bring our future business and recommend to our friends!

2
★★★★★

Ron and everyone at Rickenbaugh were so great to work with. Zero pressure, very helpful, and made us feel appreciated as customers. Definitely would bring our future business and recommend to our friends!

.

Ive come in on Feb 14th to just look around and we were dealing with Toni, she made our experience there wonderful. We the meet with Roxanne and she also was amazing buyign a car from Rickenbaugh was the easiest purchase we have ever done. We will do buisness with you again and tell all our friends about you. Thank you for having such wonderful staff.

2
★★★★★

Ive come in on Feb 14th to just look around and we were dealing with Toni, she made our experience there wonderful. We the meet with Roxanne and she also was amazing buyign a car from Rickenbaugh was the easiest purchase we have ever done. We will do buisness with you again and tell all our friends about you. Thank you for having such wonderful staff.

.

Anthony was WONDERFUL to work with- he quickly related the vehicle to my life, features to what he thought I'd use them for and put himself in my shoes. He's solid on facts, commitment and follow-through. Anthony Moore exemplifies customer service and I'm really pleased with the 2011 SRX!!! Thanks for everything Anthony!!!!

2
★★★★★

Anthony was WONDERFUL to work with- he quickly related the vehicle to my life, features to what he thought I'd use them for and put himself in my shoes. He's solid on facts, commitment and follow-through. Anthony Moore exemplifies customer service and I'm really pleased with the 2011 SRX!!! Thanks for everything Anthony!!!!

.

They are always helpful; make service suggestions, but never pushy!!

2
★★★★★

They are always helpful; make service suggestions, but never pushy!!

.

I did not feel pressured to buy. The salesperson was very knowledgeable about the features of the vehicle and answered every question I presented. The salesperson simply took his time with me.

2
★★★★★

I did not feel pressured to buy. The salesperson was very knowledgeable about the features of the vehicle and answered every question I presented. The salesperson simply took his time with me.

.

The Rickenbaugh service experience is always spectacular.

2
★★★★★

The Rickenbaugh service experience is always spectacular.

.

The entire staff from the owner to all the sales staff were extremely helpful and friendly. This is my first cadillac but not my last and the next one will be leased with Rickenbaugh.

2
★★★★★

The entire staff from the owner to all the sales staff were extremely helpful and friendly. This is my first cadillac but not my last and the next one will be leased with Rickenbaugh.

.

Your Service person, Steve, always goes above and beyond with his help and information. He is worth driving from Arvada CO (where we have a Cadillac dealership) to Rickenbaugh and all the traffic we must contend with. Everyone in the service dept. is always helpful. Thank you for asking.

2
★★★★★

Your Service person, Steve, always goes above and beyond with his help and information. He is worth driving from Arvada CO (where we have a Cadillac dealership) to Rickenbaugh and all the traffic we must contend with. Everyone in the service dept. is always helpful. Thank you for asking.

.

The attentive, personable and professional staff, made this business transaction a very pleasant experience. They seemed to understand that the purchase of a new car means a little something in a person's life beyond the bottom line. I've already recommended Rickenbaugh Cadillac to others. Thank you.

2
★★★★★

The attentive, personable and professional staff, made this business transaction a very pleasant experience. They seemed to understand that the purchase of a new car means a little something in a person's life beyond the bottom line. I've already recommended Rickenbaugh Cadillac to others. Thank you.

.

Good place to do business.

2
★★★★★

Good place to do business.

.

I only visited one dealer because of exceptional service - and experience of having purchased five cars from this dealer. Luckily, they sell cars I like.

2
★★★★★

I only visited one dealer because of exceptional service - and experience of having purchased five cars from this dealer. Luckily, they sell cars I like.

.

As always, my sales consultant went above and beyond normal to meet my needs.

2
★★★★★

As always, my sales consultant went above and beyond normal to meet my needs.

.

Anthony was the best salesperson I have ever encountered in the car business.

2
★★★★★

Anthony was the best salesperson I have ever encountered in the car business.

.

I have never dealt with a better dealership than Rickenbaugh Cadillac. My sales representative Karen Knoll is the very best- thoroughly knowledgeable with every facet of the Cadillac automobile, courteous, friendly, and absolutely professional. The same can be said for Cadillac Sales Manager Mike Moxely, for the service department, and for all support departments with which I have done business. Tthere is no chance I would never patronize another Cadillac dealership in Colorado. Rickenbaugh simply is the very best.

2
★★★★★

I have never dealt with a better dealership than Rickenbaugh Cadillac. My sales representative Karen Knoll is the very best- thoroughly knowledgeable with every facet of the Cadillac automobile, courteous, friendly, and absolutely professional. The same can be said for Cadillac Sales Manager Mike Moxely, for the service department, and for all support departments with which I have done business. Tthere is no chance I would never patronize another Cadillac dealership in Colorado. Rickenbaugh simply is the very best.

.

I have experienced nothing but total commettment to the customer at Rickenbaugh's Dealership!

2
★★★★★

I have experienced nothing but total commettment to the customer at Rickenbaugh's Dealership!

.

This is our second purchase from Rickenbaugh. We were very satisfied with our first Volvo purchase, and with the subsequent service that went with it. We were again pleased with the ease of purchasing another Volvo from Rickenbaugh and will continue to have it serviced there also.

2
★★★★★

This is our second purchase from Rickenbaugh. We were very satisfied with our first Volvo purchase, and with the subsequent service that went with it. We were again pleased with the ease of purchasing another Volvo from Rickenbaugh and will continue to have it serviced there also.

.

"agree that Dwight Davis is the best service rep I have ever worked with. I drive to Rickenbaugh from Lafayette, through Denver rush hour traffic every time to her my S60R serviced HERE even though Sil Ter-Harry is much,much more convenient. Their svc mgr pissed me off."

2
★★★★★

"agree that Dwight Davis is the best service rep I have ever worked with. I drive to Rickenbaugh from Lafayette, through Denver rush hour traffic every time to her my S60R serviced HERE even though Sil Ter-Harry is much,much more convenient. Their svc mgr pissed me off."

.

Walked into Don Massy looking at new escalades with my mom, several people walked passed us giving us looks like why are you here? Finally we had to go up and ask a salesmen if he could help us, he told us this is the new car office, the used car office is next door. We told him well we were looking for a New escalade. He told us that the price was $70000, my mom and I looked at each other and said ok thank you and walked out. Next day went over to Rickenbaugh walked in and immediately we were greeted by Anthony looked at what they had and picked up a new escalade ha.. Been doing business with them for a few years now. Anthony has always been so helpful! Always helps me with anything I need! He remembered me when I walked in and that was 3 years ago! Good people great experience once again! My business will stay with Rickenaugh!

2
★★★★★

Walked into Don Massy looking at new escalades with my mom, several people walked passed us giving us looks like why are you here? Finally we had to go up and ask a salesmen if he could help us, he told us this is the new car office, the used car office is next door. We told him well we were looking for a New escalade. He told us that the price was $70000, my mom and I looked at each other and said ok thank you and walked out. Next day went over to Rickenbaugh walked in and immediately we were greeted by Anthony looked at what they had and picked up a new escalade ha.. Been doing business with them for a few years now. Anthony has always been so helpful! Always helps me with anything I need! He remembered me when I walked in and that was 3 years ago! Good people great experience once again! My business will stay with Rickenaugh!

.

I own and bought a 2008 Volvo C70 from this dealer and the experience has been nothing short of excellent. The service department is the best, i would not go anywhere else for service. The sales tream was also top notch. The car was delivered on timewithout a hitch. I would recommend this dealer to anyone looking to purchase a new Volvo.
The highest of marks for the team at Rickenbaugh.

2
★★★★★

I own and bought a 2008 Volvo C70 from this dealer and the experience has been nothing short of excellent. The service department is the best, i would not go anywhere else for service. The sales tream was also top notch. The car was delivered on timewithout a hitch. I would recommend this dealer to anyone looking to purchase a new Volvo.
The highest of marks for the team at Rickenbaugh.

.

For almost 10 years I've been taking my volvo here for service. I think the service guys are super nice and friendly.

2
★★★★★

For almost 10 years I've been taking my volvo here for service. I think the service guys are super nice and friendly.

.

When I arrived on-site, everyone was very courtious helpful. Joe had everything ready to go & stuck to the agreed upon price (I was nerveous after reading the previous post). Took a quick test drive. Signed the docs. Went through the new vehicle delivery explanation and I was outta there. Painless

2
★★★★☆

When I arrived on-site, everyone was very courtious helpful. Joe had everything ready to go & stuck to the agreed upon price (I was nerveous after reading the previous post). Took a quick test drive. Signed the docs. Went through the new vehicle delivery explanation and I was outta there. Painless

.

They provide quality service!

2
★★★★★

They provide quality service!

.

Great experience. Tony and Bob are fantastic. I will keep buying cars from them in the future.

2
★★★★★

Great experience. Tony and Bob are fantastic. I will keep buying cars from them in the future.

.

Our salesperson was extremely helpful and professional. Have recommended both the salesman and dealership to a work associate who is about to purchase another Volvo. Many Thanks

2
★★★★★

Our salesperson was extremely helpful and professional. Have recommended both the salesman and dealership to a work associate who is about to purchase another Volvo. Many Thanks

.

I have been a Rickenbaugh customer for 5 years now. I purchased a used Volvo in 2005 and I've always taken it to Rickenbaugh for service. The biggest reason that I continue to return is the excellent customer service of Keith Smercheck. Over my life, I've had many cars in the shop for service, but never have I received such consistent, high quality customer service, as what I receive from Keith. I was actually surprised of how welcomed I felt on my first visit... and i continue to feel that way today. Regardless, if your service is small or large, he puts you at ease and patiently walks you through the process. I greatly appreciate Keith's efforts to go above and beyond. Despite living much closer to another Volvo dealer, I'll never take me car anywhere but Rickenbaugh!

2
★★★★★

I have been a Rickenbaugh customer for 5 years now. I purchased a used Volvo in 2005 and I've always taken it to Rickenbaugh for service. The biggest reason that I continue to return is the excellent customer service of Keith Smercheck. Over my life, I've had many cars in the shop for service, but never have I received such consistent, high quality customer service, as what I receive from Keith. I was actually surprised of how welcomed I felt on my first visit... and i continue to feel that way today. Regardless, if your service is small or large, he puts you at ease and patiently walks you through the process. I greatly appreciate Keith's efforts to go above and beyond. Despite living much closer to another Volvo dealer, I'll never take me car anywhere but Rickenbaugh!

.

I just wanted to pass along my thanks to the entire staff at Rickenabugh as I just purchased a new Cadillac SRX. Having recently at 4 other dealerships when I was making my decision, the customer service I received at Rickenbaugh far surpassed what I experience anywhere else. It was one of the best experiences I've had in quite some time. I also wanted to commend Aaron Johnson for his help as my salesman. He did an outstanding job and really went the extra mile. Not only was he able to answer all my questions about the vehicle and options (impressive considering how many there are!), but him arranging an overnight test drive really did seal the deal and make my decision for me. Ron Young also made signing the papers quick and easy which is always refreshing. I will definitely be spreading the word with friends and colleagues of such a great dealership. Thank you again for all your help

2
★★★★★

I just wanted to pass along my thanks to the entire staff at Rickenabugh as I just purchased a new Cadillac SRX. Having recently at 4 other dealerships when I was making my decision, the customer service I received at Rickenbaugh far surpassed what I experience anywhere else. It was one of the best experiences I've had in quite some time. I also wanted to commend Aaron Johnson for his help as my salesman. He did an outstanding job and really went the extra mile. Not only was he able to answer all my questions about the vehicle and options (impressive considering how many there are!), but him arranging an overnight test drive really did seal the deal and make my decision for me. Ron Young also made signing the papers quick and easy which is always refreshing. I will definitely be spreading the word with friends and colleagues of such a great dealership. Thank you again for all your help

.

I have been a Rickenbaugh customer for 5 years now. I purchased a used Volvo in 2005 and I've always taken it to Rickenbaugh for service. The biggest reason that I continue to return is the excellent customer service of Keith Smercheck. Over my life, I've had many cars in the shop for service, but never have I received such consistent, high quality customer service, as what I receive from Keith. I was actually surprised of how welcomed I felt on my first visit... and i continue to feel that way today. Regardless, if your service is small or large, he puts you at ease and patiently walks you through the process. I greatly appreciate Keith's efforts to go above and beyond. Despite living much closer to another Volvo dealer, I'll never take me car anywhere but Rickenbaugh!

2
★★★★★

I have been a Rickenbaugh customer for 5 years now. I purchased a used Volvo in 2005 and I've always taken it to Rickenbaugh for service. The biggest reason that I continue to return is the excellent customer service of Keith Smercheck. Over my life, I've had many cars in the shop for service, but never have I received such consistent, high quality customer service, as what I receive from Keith. I was actually surprised of how welcomed I felt on my first visit... and i continue to feel that way today. Regardless, if your service is small or large, he puts you at ease and patiently walks you through the process. I greatly appreciate Keith's efforts to go above and beyond. Despite living much closer to another Volvo dealer, I'll never take me car anywhere but Rickenbaugh!

 

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