Dee's RV Inc

★★★★★
  • 2330 Naegele Rd

    Colorado Springs, CO 80904

    Map & Directions
  • 719-634-7606

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Terry D.\r
I agree with the other reviews, the management at Dee's RV don't give a Crap about the Customer. They Only Want Your MONEY.... After that forget service. Purchased 5th Wheel there, at 8 month mark brought trailer back for

3
★★★★★

Terry D.\r
I agree with the other reviews, the management at Dee's RV don't give a Crap about the Customer. They Only Want Your MONEY.... After that forget service. Purchased 5th Wheel there, at 8 month mark brought trailer back for

.

DO NOT USE DEE'S RV FOR SERVICE OR SALES! My family purchased a used class A RV and have had a great deal of trouble with it. Dee's did not deliver on promises of service, cashed the check before delivering the RV, were unresponsive when I

3
★★★★★

DO NOT USE DEE'S RV FOR SERVICE OR SALES! My family purchased a used class A RV and have had a great deal of trouble with it. Dee's did not deliver on promises of service, cashed the check before delivering the RV, were unresponsive when I

.

I experienced everything Joe O. experienced. They took 2 months to "fix" my RV, but when I got home I couldn't see that they fixed anything. I call and call and call to find out what's going on, the receptionist says she'll give the

3
★★★★★

I experienced everything Joe O. experienced. They took 2 months to "fix" my RV, but when I got home I couldn't see that they fixed anything. I call and call and call to find out what's going on, the receptionist says she'll give the

.

There are a few things you need to watch for when dealing with Dee's RV.
First, and for reasons that are completely foreign to me, Dee's RV has an A+ rating with the Better Business Bureau in Colorado.

Pre-sales:

First, they are very accommodating and friendly and will bend over backwards to get your business.
Second, they have a pretty good selection to choose from and the prices are fair.
Third, if you are going to finance your RV do it through them. It will give you some leverage after the sale is over and they have your money. Trust me, youre going to need it.

Post-sales:

If you need your RV or trailer repaired be sure and double-check the quality of the work performed. They will repair what you need repaired, but the quality of the repair can be substandard. If you did not buy your RV or trailer from them, dont even bother calling.

If you need assistance with anything after the sale, it will be up to you to crack the whip on these people. They will not return calls (even when they tell you they will call you back), nor will they follow up on your requests. Sometimes it takes several phone calls from you, over a period of several days or weeks to get an answer to any but the simplest inquiry.

If you must contact Dee's RV for assistance, do not talk to Rich. First, he won't know anything.

Second, he won't be able to find out anything. Third, he will not call you back or return phone calls. If you do speak with him, what he will do is make you feel like your inquiry is the most
important thing on his agenda. He will also make as many excuses as is necessary to postpone giving information that is of any value to you. Here again, with Rich, you MUST take the
initiative because he will not. By all means, ask for someone else.

If you do contact them document everything with date and time. Document all phone calls, everything that was said, and who you spoke with. If you live in a "single party consent" state (which most states are) consider recording the phone conversation that you have with them (as I did). Colorado IS a single consent state, so if you live in Colorado, break out the recorder.

The last, and probably the best advice I can give you is look elsewhere. There are way too many other RV dealers (and individuals) that you can buy from and not have to put up with the
headaches associated with Dee's RV.

Good luck and happy RV'ing!

1
★☆☆☆☆

There are a few things you need to watch for when dealing with Dee's RV.
First, and for reasons that are completely foreign to me, Dee's RV has an A+ rating with the Better Business Bureau in Colorado.

Pre-sales:

First, they are very accommodating and friendly and will bend over backwards to get your business.
Second, they have a pretty good selection to choose from and the prices are fair.
Third, if you are going to finance your RV do it through them. It will give you some leverage after the sale is over and they have your money. Trust me, youre going to need it.

Post-sales:

If you need your RV or trailer repaired be sure and double-check the quality of the work performed. They will repair what you need repaired, but the quality of the repair can be substandard. If you did not buy your RV or trailer from them, dont even bother calling.

If you need assistance with anything after the sale, it will be up to you to crack the whip on these people. They will not return calls (even when they tell you they will call you back), nor will they follow up on your requests. Sometimes it takes several phone calls from you, over a period of several days or weeks to get an answer to any but the simplest inquiry.

If you must contact Dee's RV for assistance, do not talk to Rich. First, he won't know anything.

Second, he won't be able to find out anything. Third, he will not call you back or return phone calls. If you do speak with him, what he will do is make you feel like your inquiry is the most
important thing on his agenda. He will also make as many excuses as is necessary to postpone giving information that is of any value to you. Here again, with Rich, you MUST take the
initiative because he will not. By all means, ask for someone else.

If you do contact them document everything with date and time. Document all phone calls, everything that was said, and who you spoke with. If you live in a "single party consent" state (which most states are) consider recording the phone conversation that you have with them (as I did). Colorado IS a single consent state, so if you live in Colorado, break out the recorder.

The last, and probably the best advice I can give you is look elsewhere. There are way too many other RV dealers (and individuals) that you can buy from and not have to put up with the
headaches associated with Dee's RV.

Good luck and happy RV'ing!

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.

\r
There are a few things you need to watch for when dealing with Dee's RV.\r
First, and for reasons that are completely foreign to me, Dee's RV has an A+ rating with the Better Business Bureau in Colorado.\r
\r
Pre-sales:\r
\r
First, they

3
★★★★★

\r
There are a few things you need to watch for when dealing with Dee's RV.\r
First, and for reasons that are completely foreign to me, Dee's RV has an A+ rating with the Better Business Bureau in Colorado.\r
\r
Pre-sales:\r
\r
First, they

.

Had to have some repairs done here on our camper. They got us in right away and made the repair. Very fair and nice folks to deal with! Wouldn't hesitate to do business with them again.

3
★★★★★

Had to have some repairs done here on our camper. They got us in right away and made the repair. Very fair and nice folks to deal with! Wouldn't hesitate to do business with them again.

.

Highly recommend Dee's RV. Attempted selling my fifth wheel for three years before turning to Dee's RV. I finally put my fifth wheel on consignment with Stick at Dee's, and he had it sold in 30 days. They were very reasonable with their

3
★★★★★

Highly recommend Dee's RV. Attempted selling my fifth wheel for three years before turning to Dee's RV. I finally put my fifth wheel on consignment with Stick at Dee's, and he had it sold in 30 days. They were very reasonable with their

.

Totally unprofessional. I lost a lot of time waiting for my RV appointment, leaving it at this place on our appointment date. Then not hearing anything from them after a week I stopped by to see what the progress was. They had not done a thing and then told me that it was a "winter project". It is July now. Had I not gone there, when would they let me know? I was told by an employee that they were backlogged and could not get to my RV for a long time. Never go to this place!!!!!

1
★☆☆☆☆

Totally unprofessional. I lost a lot of time waiting for my RV appointment, leaving it at this place on our appointment date. Then not hearing anything from them after a week I stopped by to see what the progress was. They had not done a thing and then told me that it was a "winter project". It is July now. Had I not gone there, when would they let me know? I was told by an employee that they were backlogged and could not get to my RV for a long time. Never go to this place!!!!!

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We decided to attend the Indianapolis 500 last year and thought it would be a good idea to rent an RV to go. Although I would not recommend that again, the rental experience from Dee's was great. Made us feel very comfortable on our first ever experience and all was taken care of.

4
★★★★☆

We decided to attend the Indianapolis 500 last year and thought it would be a good idea to rent an RV to go. Although I would not recommend that again, the rental experience from Dee's was great. Made us feel very comfortable on our first ever experience and all was taken care of.

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