Firestone Complete Auto Care

★☆☆☆☆

Automotive

Automotive
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Southeast Auto Inc

2055 S Hudson St Denver, CO

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Astro Automotive

65 S Cherokee St Denver, CO

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Everytime I went in for an oil change or a minor issue, they tried to sell me at least $400 worth of service I already had done. Definitely untrustworthy managers at his location. Their business model is all about selling additional services. Learned my lesson.

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★☆☆☆☆

Everytime I went in for an oil change or a minor issue, they tried to sell me at least $400 worth of service I already had done. Definitely untrustworthy managers at his location. Their business model is all about selling additional services. Learned my lesson.

Pros: Quick Service,

Cons: Overvalued parts & services charges (besides oil changes), Untrustworthy managers, Huge Diagnosis Charges

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I stopped to get a slow leak in my tire repaired. I asked if they would also take a look in the brakes, because the check engine light was coming on when I pressed the brake pedal and I thought maybe a wire was caught. The guy seemed annoyed that I was bothering him, and told me it was absolutely impossible that the check engine light would come on when the brake pedal was pressed because they are not related. I asked well, could he please just repair the tire (I didn't like being either called a liar or stupid). He said it would be 45 mins (there was only one other car in the four bays) and would cost $23. I've never paid more than $8 to fix a flat, and most places do it for free in the hopes you'll buy tires there in the future. I said I would find somewhere else!!

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★☆☆☆☆

I stopped to get a slow leak in my tire repaired. I asked if they would also take a look in the brakes, because the check engine light was coming on when I pressed the brake pedal and I thought maybe a wire was caught. The guy seemed annoyed that I was bothering him, and told me it was absolutely impossible that the check engine light would come on when the brake pedal was pressed because they are not related. I asked well, could he please just repair the tire (I didn't like being either called a liar or stupid). He said it would be 45 mins (there was only one other car in the four bays) and would cost $23. I've never paid more than $8 to fix a flat, and most places do it for free in the hopes you'll buy tires there in the future. I said I would find somewhere else!!

Cons: rude customer service, ridiculous prices

 

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