James Auto Ltd

★★★★☆

About James Auto Ltd

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Automotive

Automotive
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Not sure what that other guy is talking about, but Lily D. seems to have all her screws tighten down, I went down to James auto and Dealt with a gentleman named David, and...\r
\r
WOW!! \r
\r
Is all I can say, he gave me the big

3
★★★★★

Not sure what that other guy is talking about, but Lily D. seems to have all her screws tighten down, I went down to James auto and Dealt with a gentleman named David, and...\r
\r
WOW!! \r
\r
Is all I can say, he gave me the big

.

This is my first time writing a review but I thought it was necessary. They are amaaazing. Small dealership, small staff and only used cars....but WOW! THey were so patient and nice! My husband and I bought a car for our 17 year old son and we are thrilled we bought it here. Anna was very honest, there were cars she reccomended and cars she didnt. As a mother, I really appreciated her honesty. Not many sales people would have been as honest. We stayed in our price range too. Really nice people!

5
★★★★★

This is my first time writing a review but I thought it was necessary. They are amaaazing. Small dealership, small staff and only used cars....but WOW! THey were so patient and nice! My husband and I bought a car for our 17 year old son and we are thrilled we bought it here. Anna was very honest, there were cars she reccomended and cars she didnt. As a mother, I really appreciated her honesty. Not many sales people would have been as honest. We stayed in our price range too. Really nice people!

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Very helpful and friendly. I bought a beautiful car and am very happy with the service I received.

5
★★★★★

Very helpful and friendly. I bought a beautiful car and am very happy with the service I received.

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.

This is the third car I bought from James Auto and I couldn't be happier: one for me, my mother, and my son. All the cars run really well and if I ever needed anything, I just picked up the phone and called. The people that work there are great and genuinely care about you and your business. The owner IS NOT a scam artist, and people that write those things clearly had their car repossessed due to their own problems. JAMES AUTO IS AMAZING I LOVE IT 10 out of 10!

5
★★★★★

This is the third car I bought from James Auto and I couldn't be happier: one for me, my mother, and my son. All the cars run really well and if I ever needed anything, I just picked up the phone and called. The people that work there are great and genuinely care about you and your business. The owner IS NOT a scam artist, and people that write those things clearly had their car repossessed due to their own problems. JAMES AUTO IS AMAZING I LOVE IT 10 out of 10!

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Anna and her husband at James Auto are fantastic! My wife and I had a car that the motor blew and we came to James' and they put us in a car immediately! This is a place where I would buy a second car or even more!

4
★★★★☆

Anna and her husband at James Auto are fantastic! My wife and I had a car that the motor blew and we came to James' and they put us in a car immediately! This is a place where I would buy a second car or even more!

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1 out of 1 people found this review helpful.

.

Anna and her team at James Auto are a fantastic help when you need a high value car! They are extremely honest and knowledgeable! I purchased a car from James Auto 3 years ago and still receive great support and service! I'll buy my next car with confidence from Anna and her team as well. The hybrid Toyota Prius my wife and I purchased has been very reliable and has saved us a ton of cash at the gas pump!

5
★★★★★

Anna and her team at James Auto are a fantastic help when you need a high value car! They are extremely honest and knowledgeable! I purchased a car from James Auto 3 years ago and still receive great support and service! I'll buy my next car with confidence from Anna and her team as well. The hybrid Toyota Prius my wife and I purchased has been very reliable and has saved us a ton of cash at the gas pump!

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1 out of 1 people found this review helpful.

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i would rate jame auto a ten they helped with what i was looking for.i would recommend them to my friends.

4
★★★★☆

i would rate jame auto a ten they helped with what i was looking for.i would recommend them to my friends.

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1 out of 1 people found this review helpful.

.

This place is AMAZING! I went there to buy a car and I got great service, attention, and I left knowing that I was being taken care of. I would recommend this dealership to anyone. Its not everyday that you find a sincere, trustworthy, and

3
★★★★★

This place is AMAZING! I went there to buy a car and I got great service, attention, and I left knowing that I was being taken care of. I would recommend this dealership to anyone. Its not everyday that you find a sincere, trustworthy, and

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After reading the reviews below, I was a little concerned. However, I did go to James Auto and was able to pick out the car that I wanted and I LOVE it. They were really professional and NICE. They detailed my car for FREE and even drove me home a few times when I didnt have a ride back from the dealership. I have reccommended them to everyone I know and will def be buying my next car there!

I have had my car for almost a year now and have had zero issues. Thanks James Auto!

5
★★★★★

After reading the reviews below, I was a little concerned. However, I did go to James Auto and was able to pick out the car that I wanted and I LOVE it. They were really professional and NICE. They detailed my car for FREE and even drove me home a few times when I didnt have a ride back from the dealership. I have reccommended them to everyone I know and will def be buying my next car there!

I have had my car for almost a year now and have had zero issues. Thanks James Auto!

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1 out of 1 people found this review helpful.

.

James Auto is an aweful dealership they sale lemon cars and are not willing to work with you when the breakdown. The service sucks along with the Attitude of the owner. Sorry James Auto but you need to be shut down and silenced for REALLY BAD BUSINESS!!!

1
★☆☆☆☆

James Auto is an aweful dealership they sale lemon cars and are not willing to work with you when the breakdown. The service sucks along with the Attitude of the owner. Sorry James Auto but you need to be shut down and silenced for REALLY BAD BUSINESS!!!

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1 out of 2 people found this review helpful.

.

++++DO NOT DO BUSINESS HERE+++++ SCAM ARTISTS++++

Honestly, if I didn't have to check a star off they would get nothing!!! This was the worse experience I have ever had purchasing a truck. I 150% agree with what all of what you said about Anna. She is not only a liar but mostly a scam artist. Her husband is not innocent either. I am trying very hard to be polite because I do have CLASS and that is something Anna will never have.

After her being 3 weeks late on the delivery, I paid cash for my vehicle instead of doing the buy here pay here program. Anna never discarded my old paperwork that I had filled out to get the truck registered and insured. I received the title from DMV in 2 weeks. The FIRST WEEK I had to replace 2 front lower ball joints.The cluster which would include the gas gauge and oil pressure never worked. What ever happened to the safety check???The tranny blew within 1500 miles. Stupid me brought it back for her to get it fixed and not only did she want me to pay for the tranny up front she had the truck for 7 weeks!!! Upon picking the truck up the price went up $215.00 after arguing with Anna I realize I was about to come out of my character so I just wanted to pay the balance and leave then she didn't want my debit card she only wanted cash. I had to threaten her with the Police to take payment. Oh and it even gets better she refused to tell me how many mile were on the tranny. Then repo's my truck 6 months after the purchase. The company she used was Crompton Recovery another scam company. You know the one that only accepts cash, kinda like Anna. The truck had a lot of damage so I filed a Police report, but nevertheless they tell me it's a civil matter. So I will sue.

I did file a complaint with the DMV and she was fined however, that is not still not enough for me. I'm suing her on 12/01/11 @ 2:00pm at Danielson Court. If any of you victims have the time to support me please show up. If she tried that in Russia she would not even be alive. She and her husband are committing crimes and my goal is that justice be served and their business gets shut down forever. Here I come Anna and Crompton Recovery!!!

1
★☆☆☆☆

++++DO NOT DO BUSINESS HERE+++++ SCAM ARTISTS++++

Honestly, if I didn't have to check a star off they would get nothing!!! This was the worse experience I have ever had purchasing a truck. I 150% agree with what all of what you said about Anna. She is not only a liar but mostly a scam artist. Her husband is not innocent either. I am trying very hard to be polite because I do have CLASS and that is something Anna will never have.

After her being 3 weeks late on the delivery, I paid cash for my vehicle instead of doing the buy here pay here program. Anna never discarded my old paperwork that I had filled out to get the truck registered and insured. I received the title from DMV in 2 weeks. The FIRST WEEK I had to replace 2 front lower ball joints.The cluster which would include the gas gauge and oil pressure never worked. What ever happened to the safety check???The tranny blew within 1500 miles. Stupid me brought it back for her to get it fixed and not only did she want me to pay for the tranny up front she had the truck for 7 weeks!!! Upon picking the truck up the price went up $215.00 after arguing with Anna I realize I was about to come out of my character so I just wanted to pay the balance and leave then she didn't want my debit card she only wanted cash. I had to threaten her with the Police to take payment. Oh and it even gets better she refused to tell me how many mile were on the tranny. Then repo's my truck 6 months after the purchase. The company she used was Crompton Recovery another scam company. You know the one that only accepts cash, kinda like Anna. The truck had a lot of damage so I filed a Police report, but nevertheless they tell me it's a civil matter. So I will sue.

I did file a complaint with the DMV and she was fined however, that is not still not enough for me. I'm suing her on 12/01/11 @ 2:00pm at Danielson Court. If any of you victims have the time to support me please show up. If she tried that in Russia she would not even be alive. She and her husband are committing crimes and my goal is that justice be served and their business gets shut down forever. Here I come Anna and Crompton Recovery!!!

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0 out of 1 people found this review helpful.

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I purchased a 2003 Nissan Altima form this dealership. They were very courteous and pleasant to deal with. I got a great car that was fully inspected and with all the repairs that I requested DONE for a very reasonable price. I am very happy with the purchase and their service overall! Nice hardworking people that do take care of the their customer. I would recommend them to my friends.

5
★★★★★

I purchased a 2003 Nissan Altima form this dealership. They were very courteous and pleasant to deal with. I got a great car that was fully inspected and with all the repairs that I requested DONE for a very reasonable price. I am very happy with the purchase and their service overall! Nice hardworking people that do take care of the their customer. I would recommend them to my friends.

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1 out of 2 people found this review helpful.

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In my opinion, and based on all the reviews I have read online and the severn complaints filed by the Better Business Bureau, JAMES AUTO should be shut down state of CT for unethical practices. They are operating by telling lies. I went

3
★★★★★

In my opinion, and based on all the reviews I have read online and the severn complaints filed by the Better Business Bureau, JAMES AUTO should be shut down state of CT for unethical practices. They are operating by telling lies. I went

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DO NOT PURCHASE A VEHICLE FROM THIS PLACE. I bought a Ford Explorer from James Auto on 3/11/11, within the first wk I started having transmission problems. I brought the vehicle back to her twice to get it fixed. She told me the transmission was fixed. Well my car is truley getting fixed at Girard Ford, needs a new transmission, costing me $3,400. She never fixed my car, there are no receipts. I went into her shop today and she will not cover the costs to repair the vehicle. I bought alot of vehicles at other dealerships in my past and never experienced anything like this. This place is not even credited through the Better Business Bureau. Please do your homework before you buy a vehicle from this place. This woman Anna does prey on others that have less then perfect credit. Anna seems very nice and trust worthy at first, so do not let her fool you, everything she had told me was lies. Anyone that reads this and experience the same issues please make a complaint through the DMV, she is inviolation of her bond by doing what she is doing.

1
★☆☆☆☆

DO NOT PURCHASE A VEHICLE FROM THIS PLACE. I bought a Ford Explorer from James Auto on 3/11/11, within the first wk I started having transmission problems. I brought the vehicle back to her twice to get it fixed. She told me the transmission was fixed. Well my car is truley getting fixed at Girard Ford, needs a new transmission, costing me $3,400. She never fixed my car, there are no receipts. I went into her shop today and she will not cover the costs to repair the vehicle. I bought alot of vehicles at other dealerships in my past and never experienced anything like this. This place is not even credited through the Better Business Bureau. Please do your homework before you buy a vehicle from this place. This woman Anna does prey on others that have less then perfect credit. Anna seems very nice and trust worthy at first, so do not let her fool you, everything she had told me was lies. Anyone that reads this and experience the same issues please make a complaint through the DMV, she is inviolation of her bond by doing what she is doing.

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1 out of 2 people found this review helpful.

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First I must reply to Josh...how are you related to them....anyway, my son purchased a vehicle from them had it 3 wks and the transmission went. She replaced it with another vehicle which he has barely had a year and the engine blew up. She has had his vehicle for 5 wks now and has done nothing but diagnosed it with a bad starter and a blown engine. Which of course she blames on him, stateing he did not change the oil. Fortunatly we have located the 2 oil change reciepts. I have to agree with everyone else who has commented on her that she is very rude and condescenging. My adivice is to not go any where near this place. If you unfortunatly must then make sure you get everything in writing and take notes, lots of notes because she will lie to you...I am still wondering why the DMV has not shut her down yet??!!

1
★☆☆☆☆

First I must reply to Josh...how are you related to them....anyway, my son purchased a vehicle from them had it 3 wks and the transmission went. She replaced it with another vehicle which he has barely had a year and the engine blew up. She has had his vehicle for 5 wks now and has done nothing but diagnosed it with a bad starter and a blown engine. Which of course she blames on him, stateing he did not change the oil. Fortunatly we have located the 2 oil change reciepts. I have to agree with everyone else who has commented on her that she is very rude and condescenging. My adivice is to not go any where near this place. If you unfortunatly must then make sure you get everything in writing and take notes, lots of notes because she will lie to you...I am still wondering why the DMV has not shut her down yet??!!

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2 out of 3 people found this review helpful.

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WORST CAR DEALER EVER!! I can't say too much now until my 'deal' is finished and my car in 'in hand'. Just know that the 'safety inspection' that they talk about is nothing more than a wiper and light check. Do NOT trust these people if you don't have to. The woman, Anna, is obnoxious and condescending. She thinks she is above everyone else and looks down her Russian nose at you. She also speaks badly about you while you are in the office. I speak Russian, and while I was there signing my paperwork, she some nasty things about me. I didn't let on that I spoke Russian, but I was sooo upset. Yes, they will finance you, but they ask for a HUGE down payment, MORE than they paid for the car at auction. So, even if you default on your loan, they have made their money and then some, plus they will just resell your car.
This is a dealership for the desperate, and they KNOW that. It's one thing to HELP those with less than perfect credit, but quite another to PREY on them. Unfortunately, I was one of those preyed upon.
You're better off just paying cash somewhere for a beater and take your chances,

1
★☆☆☆☆

WORST CAR DEALER EVER!! I can't say too much now until my 'deal' is finished and my car in 'in hand'. Just know that the 'safety inspection' that they talk about is nothing more than a wiper and light check. Do NOT trust these people if you don't have to. The woman, Anna, is obnoxious and condescending. She thinks she is above everyone else and looks down her Russian nose at you. She also speaks badly about you while you are in the office. I speak Russian, and while I was there signing my paperwork, she some nasty things about me. I didn't let on that I spoke Russian, but I was sooo upset. Yes, they will finance you, but they ask for a HUGE down payment, MORE than they paid for the car at auction. So, even if you default on your loan, they have made their money and then some, plus they will just resell your car.
This is a dealership for the desperate, and they KNOW that. It's one thing to HELP those with less than perfect credit, but quite another to PREY on them. Unfortunately, I was one of those preyed upon.
You're better off just paying cash somewhere for a beater and take your chances,

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2 out of 3 people found this review helpful.

.

These people, the russian couple, are crooks. all they want is to prey on people with poor credit. I refer to them as "the russian couple" not as an ethnic term, but so you will know who I'm referring to.They do not care about how your experience goes with them, just about getting their dishonest hands on whatever deposite you may be able to come up with. I had the misfortune of doing business with them personally. In May 2010, I gave them a $1500.00 deposite to purchase a 2000 Dodge Intrepid. I had the car with dealer plates on it for 2 days when it just died on me & left me stranded. Never even had it registered to me, just dealer plates. Obviously, the sale did not go through, And it is now almost August 2010, & they still refuse to refund my deposite. I have filed complaint with the DMV dealers & repairs dept, as well as filed suite with the courthouse to get my money back, but its 2 months later & I'm still out $1500.00 & still have no car. Trust your instincts about the dealership, & trust all the horrible reviews posted about them or you will regret it.Even go as far as checking with DMV's dealers & repairs complaint dept, and see how many complaints have been filed over the years about James Auto Ltd. Hopefully this posting can reach even 1 potential victim before they hand them any money, you will be ripped off too.

1
★☆☆☆☆

These people, the russian couple, are crooks. all they want is to prey on people with poor credit. I refer to them as "the russian couple" not as an ethnic term, but so you will know who I'm referring to.They do not care about how your experience goes with them, just about getting their dishonest hands on whatever deposite you may be able to come up with. I had the misfortune of doing business with them personally. In May 2010, I gave them a $1500.00 deposite to purchase a 2000 Dodge Intrepid. I had the car with dealer plates on it for 2 days when it just died on me & left me stranded. Never even had it registered to me, just dealer plates. Obviously, the sale did not go through, And it is now almost August 2010, & they still refuse to refund my deposite. I have filed complaint with the DMV dealers & repairs dept, as well as filed suite with the courthouse to get my money back, but its 2 months later & I'm still out $1500.00 & still have no car. Trust your instincts about the dealership, & trust all the horrible reviews posted about them or you will regret it.Even go as far as checking with DMV's dealers & repairs complaint dept, and see how many complaints have been filed over the years about James Auto Ltd. Hopefully this posting can reach even 1 potential victim before they hand them any money, you will be ripped off too.

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3 out of 4 people found this review helpful.

.

There are a few things you must know about a this car dealership
1.They must have the car in satisfactory working condition
2.They must pay bills too
3.This is not a huge chain dealership, so they will do everyhting to get you driving
4.Cash is King
5.They can lean and work with you. Bad Credit, whatever. If you cant get a loan and you dont have credit to buy a car, then if it runs, why complain?

A good overall car dealership. If you are looking for something specific, they can look for one at auction. The cars/trucks available are decently priced, just a little over kelly blue book. Folks with payment issues can choose their vehicle and payment options, weekly bi-weekly and monthly at what YOU can afford. Why moan and gripe about a car that you have to put money into, remember ITS A USED CAR. Of course you are going to have to replace things every 5k miles or so. Take care of it , get an oil change and check fluids/check up often and you wont have these problems. Also they have a handy mechanic, decent labor and are more than willing to work with you on that too... Other places will sell you the same car for more money and as soon as you miss a payment or it is late, "hey is that my car on a towtruck", or you can call and James Auto and see what you can do. 4/5 ... Friendly service, decent automobiles and Flexibility are what you look for in a dealership.

4
★★★★☆

There are a few things you must know about a this car dealership
1.They must have the car in satisfactory working condition
2.They must pay bills too
3.This is not a huge chain dealership, so they will do everyhting to get you driving
4.Cash is King
5.They can lean and work with you. Bad Credit, whatever. If you cant get a loan and you dont have credit to buy a car, then if it runs, why complain?

A good overall car dealership. If you are looking for something specific, they can look for one at auction. The cars/trucks available are decently priced, just a little over kelly blue book. Folks with payment issues can choose their vehicle and payment options, weekly bi-weekly and monthly at what YOU can afford. Why moan and gripe about a car that you have to put money into, remember ITS A USED CAR. Of course you are going to have to replace things every 5k miles or so. Take care of it , get an oil change and check fluids/check up often and you wont have these problems. Also they have a handy mechanic, decent labor and are more than willing to work with you on that too... Other places will sell you the same car for more money and as soon as you miss a payment or it is late, "hey is that my car on a towtruck", or you can call and James Auto and see what you can do. 4/5 ... Friendly service, decent automobiles and Flexibility are what you look for in a dealership.

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2 out of 6 people found this review helpful.

.

I was going through a divorce and needed to buy a car quickly. I worked full time and was on the Internet looking at some places to purchase a car quickly. i called to see if they had any bigger vehicles she said absolutely. and wanted me to come right down. so i rushed down there and she wasn't even there. they told me she would be right back. 3 hours later she had told me no money down drive away today. i finally talk to her and she tells me she has the perfect car for me that i could come pick it up in the morning. that's when we would do the paperwork. i went home and received a phone call at home telling me they needed $200 down to process the paperwork. (which they told me no money down) i had looked at this one specific car. so the next day i went back up there brought the money and my insurance card from my current vehicle and i get there and she tells me i have to get a whole new policy from the guy she goes through. so then i need a down payment for that. so i bring her the money
for that and tells me they have to inspect the car and to come pick it up the following day. At this point i was so angry but i needed this vehicle so i kept putting up with it all. i go to get the car the next day and it isn't even the one i picked out. She had said this one is in better condition. Her husband drove this one and it was in great shape. so we did all the paper work and i went to receive the reg plates and the DMV said the vin didn't match the paperwork which delayed my plates for 2 months. A month later the engine blew up on my way home from work. i had only put 1500 miles on it. she told me they had just done an oil change so you know that was a lie also. $2200 dollars later i got the car running and every other month i had to drop $800 TO $1000 into it. and i finally gave up and through the car in a dump.

1
★☆☆☆☆

I was going through a divorce and needed to buy a car quickly. I worked full time and was on the Internet looking at some places to purchase a car quickly. i called to see if they had any bigger vehicles she said absolutely. and wanted me to come right down. so i rushed down there and she wasn't even there. they told me she would be right back. 3 hours later she had told me no money down drive away today. i finally talk to her and she tells me she has the perfect car for me that i could come pick it up in the morning. that's when we would do the paperwork. i went home and received a phone call at home telling me they needed $200 down to process the paperwork. (which they told me no money down) i had looked at this one specific car. so the next day i went back up there brought the money and my insurance card from my current vehicle and i get there and she tells me i have to get a whole new policy from the guy she goes through. so then i need a down payment for that. so i bring her the money
for that and tells me they have to inspect the car and to come pick it up the following day. At this point i was so angry but i needed this vehicle so i kept putting up with it all. i go to get the car the next day and it isn't even the one i picked out. She had said this one is in better condition. Her husband drove this one and it was in great shape. so we did all the paper work and i went to receive the reg plates and the DMV said the vin didn't match the paperwork which delayed my plates for 2 months. A month later the engine blew up on my way home from work. i had only put 1500 miles on it. she told me they had just done an oil change so you know that was a lie also. $2200 dollars later i got the car running and every other month i had to drop $800 TO $1000 into it. and i finally gave up and through the car in a dump.

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3 out of 4 people found this review helpful.

.

This auto company can be reasonable on prices for certain cars. Some cars they have jacked up the prices to high for what the car is really worth. On another note you can find a very nice car or truck for a good deal and get it for less. One good deal that they have is if you pay cash straight out you get atleast 5 to 6 hundred dollars off the car price.

3
★★★☆☆

This auto company can be reasonable on prices for certain cars. Some cars they have jacked up the prices to high for what the car is really worth. On another note you can find a very nice car or truck for a good deal and get it for less. One good deal that they have is if you pay cash straight out you get atleast 5 to 6 hundred dollars off the car price.

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2 out of 4 people found this review helpful.

 

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