All Temp Heating & Cooling Llc

★★★★★

Automotive

Automotive
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Don't recommend this company, very aggressive billing tactics and unethical

3
★★★★★

Don't recommend this company, very aggressive billing tactics and unethical

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I run a computer business and after the weekend we came into a warm building. I called my air conditioning company and they said someone will be out soon. I need air conditioning to cool my servers. I called again and they never showed up.

3
★★★★★

I run a computer business and after the weekend we came into a warm building. I called my air conditioning company and they said someone will be out soon. I need air conditioning to cool my servers. I called again and they never showed up.

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I had no Air Conditioning yesterday and called All Temp Heating and Cooling to come out and service my system. Wayne returned my call and wanted to know how many systems were down and the severity of the call. I told Wayne that our Data

3
★★★★★

I had no Air Conditioning yesterday and called All Temp Heating and Cooling to come out and service my system. Wayne returned my call and wanted to know how many systems were down and the severity of the call. I told Wayne that our Data

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I came in from a long weekend and found my building was not at a temperature that it was supposed to be. I called All Temp and Wayne returned my call within 6 minutes and asked what part of the building that was not cooling. When I told

3
★★★★★

I came in from a long weekend and found my building was not at a temperature that it was supposed to be. I called All Temp and Wayne returned my call within 6 minutes and asked what part of the building that was not cooling. When I told

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I had no Cooling and called All Temp Heating And Cooling to come out. They came out on the weekend and was able to repair the major fault in our cooling system which conditioned our Computer Rooms. They sent mechanics to locate and

3
★★★★★

I had no Cooling and called All Temp Heating And Cooling to come out. They came out on the weekend and was able to repair the major fault in our cooling system which conditioned our Computer Rooms. They sent mechanics to locate and

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I write regarding extreme disappointment in the business practices of this company. After phoning for a service call, I was given an appointment for the next day between 8-8:30 am. No one showed or called. I phoned at 9:00 to see if there would be someone coming out. The gentleman on the phone stated, "they're on their way, must be in an area without service but I'll message them to call you". More than 30 minutes later, I received a call from the gentleman in the field stating he didn't have an appointment scheduled for me today and that he was on an emergency call. This, in and of itself, is certainly no problem. What is a problem is an extreme lack of communication within the company and with the customer. The gentleman suggested he come to the house for 11:00, which came and went without a phone call. I phoned the office again at 11:30 to see if someone would still be coming, but reached the answering service. The man I spoke with asked if I knew who I spoke with earlier, I did not. He said he'd give my number to the owner, Wayne and have him call. I didn't receive another phone call until 12:20pm, at which time the gentlman on the phone stated they were on their way over to the house and would be there in about 30 minutes (this was not Wayne the owner). They never showed up to the house. They never phoned to say they would not show. At 1:40 pm, I phoned the answering service again, requesting a call from someone at the company. Again, I did not receive a call, and at this point I did not anticipate one either. This is both irresponsible as a business as well as detrimental to their success as a business in these economically challenging times. I would suggest more training in professionalism for their company in the near future.

I have obviously, and without regret, taken my business elsewhere.

0
★☆☆☆☆

I write regarding extreme disappointment in the business practices of this company. After phoning for a service call, I was given an appointment for the next day between 8-8:30 am. No one showed or called. I phoned at 9:00 to see if there would be someone coming out. The gentleman on the phone stated, "they're on their way, must be in an area without service but I'll message them to call you". More than 30 minutes later, I received a call from the gentleman in the field stating he didn't have an appointment scheduled for me today and that he was on an emergency call. This, in and of itself, is certainly no problem. What is a problem is an extreme lack of communication within the company and with the customer. The gentleman suggested he come to the house for 11:00, which came and went without a phone call. I phoned the office again at 11:30 to see if someone would still be coming, but reached the answering service. The man I spoke with asked if I knew who I spoke with earlier, I did not. He said he'd give my number to the owner, Wayne and have him call. I didn't receive another phone call until 12:20pm, at which time the gentlman on the phone stated they were on their way over to the house and would be there in about 30 minutes (this was not Wayne the owner). They never showed up to the house. They never phoned to say they would not show. At 1:40 pm, I phoned the answering service again, requesting a call from someone at the company. Again, I did not receive a call, and at this point I did not anticipate one either. This is both irresponsible as a business as well as detrimental to their success as a business in these economically challenging times. I would suggest more training in professionalism for their company in the near future.

I have obviously, and without regret, taken my business elsewhere.

Pros: None

Cons: Many

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I called them to get an estimate on the air conditioner unit at my condo last summer. When i called i asked the owner if the estimate was free, he said yes. They came quickly to my condo, the tech tried to get me to have him fix it himself and not through the company, saying that he could do fix the problem for $500. I told him id rather have the company do it. Later that day got a call for the estimate on the parts - $2000!! instead i had another company come replace the system for a mere $350. a month later i received a bill for $300 for the supposed "free" estimate??? I refused to pay this until they threatened to take me to court, The owner said he would call it even if i gave him $100 so i did that and seriously 11 months later i received another threatening letter to pay the remainder! DO NOT TRUST THEM, very deceiving people trying to make money by lying to their customers and making up outrageous bills. This is a true horror story and don't want anyone else to suffer.

0
★☆☆☆☆

I called them to get an estimate on the air conditioner unit at my condo last summer. When i called i asked the owner if the estimate was free, he said yes. They came quickly to my condo, the tech tried to get me to have him fix it himself and not through the company, saying that he could do fix the problem for $500. I told him id rather have the company do it. Later that day got a call for the estimate on the parts - $2000!! instead i had another company come replace the system for a mere $350. a month later i received a bill for $300 for the supposed "free" estimate??? I refused to pay this until they threatened to take me to court, The owner said he would call it even if i gave him $100 so i did that and seriously 11 months later i received another threatening letter to pay the remainder! DO NOT TRUST THEM, very deceiving people trying to make money by lying to their customers and making up outrageous bills. This is a true horror story and don't want anyone else to suffer.

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