Muddy Paws Pet Salon

★★★★☆

About Muddy Paws Pet Salon

Pets & Animals

Pets & Animals
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Loved this salon. We got a new puppy a morkie (toy breed) this summer and boy is she a pampered princess at home. When I called to book the appointment they informed me that they would not be sure how long they would need to keep her since it was her first grooming they wanted to take is slow to get her used to the dryers and grooming.

She looked and smelled so adorable when we picked her up. Their price is $40 for a 4 lb dog (her first appointment they kept her 5 hours) but I would be happy to pay that for the great service and pampering they offered our little one.

5
★★★★★

Loved this salon. We got a new puppy a morkie (toy breed) this summer and boy is she a pampered princess at home. When I called to book the appointment they informed me that they would not be sure how long they would need to keep her since it was her first grooming they wanted to take is slow to get her used to the dryers and grooming.

She looked and smelled so adorable when we picked her up. Their price is $40 for a 4 lb dog (her first appointment they kept her 5 hours) but I would be happy to pay that for the great service and pampering they offered our little one.

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It's a shame that people only rate businesses when they're highly dissatisfied. I've been taking my schnoodle to Muddy Paws for three or four years now. Sometimes his cuts are better than others, but he's never been returned to me smelling badly or dirty. He's never traumatized by the salon, either, and the staff are (for the most part) very nice and helpful. Sometimes it's hard to get an appointment in a short span (I booked his Christmas cut already and it's only September), so I have taken him to other groomers in a pinch. The last time I took him elsewhere I ended up paying twice as much for a crap cut and even crappier service. The other thing is that the people who work at Muddy Paws clearly LOVE animals - they bring their own pets to work with them! Overall, I'm very happy with the service they provide. Oh, and one time when I thought his cut was uneven, and they forgot to pluck his ears - I just brought him back in and they did everything lickety split. Would definitely recommend this pet salon!

4
★★★★☆

It's a shame that people only rate businesses when they're highly dissatisfied. I've been taking my schnoodle to Muddy Paws for three or four years now. Sometimes his cuts are better than others, but he's never been returned to me smelling badly or dirty. He's never traumatized by the salon, either, and the staff are (for the most part) very nice and helpful. Sometimes it's hard to get an appointment in a short span (I booked his Christmas cut already and it's only September), so I have taken him to other groomers in a pinch. The last time I took him elsewhere I ended up paying twice as much for a crap cut and even crappier service. The other thing is that the people who work at Muddy Paws clearly LOVE animals - they bring their own pets to work with them! Overall, I'm very happy with the service they provide. Oh, and one time when I thought his cut was uneven, and they forgot to pluck his ears - I just brought him back in and they did everything lickety split. Would definitely recommend this pet salon!

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I brought an Airedale and a Collie to Muddy paws for grooming. They informed me that the Airedale would need to be trimmed short rather than leaving fringe along his legs and belly. They did not say anything about the Collie's grooming.

Rather than trimming the Airedale, they shaved him. Not only does he not have fringe on his legs or belly (as I was warned) he has no hair on his head or ears. His whole body was shaved. Moreover, in shaving him they cut his skin around his mouth and on two of his legs. The Collie was unexpectedly trimmed short.

The woman I dealt with was unapologetic about the situation to the extent of becoming surely.

Muddy Paws should have communicated their intent more clearly and by no means should their grooming have drawn blood.

Furthermore, the price they charged for the groom deviated from their listed prices and they did not provide any notice of the additional charge when I dropped the dogs off. If they were not going to charge the price listed on their website, they should have informed me either when I made the appointment or when I dropped the dogs off.

The one positive note is that unlike a previous commenter, neither of my dogs smelled of urine when I picked them up.

1
★☆☆☆☆

I brought an Airedale and a Collie to Muddy paws for grooming. They informed me that the Airedale would need to be trimmed short rather than leaving fringe along his legs and belly. They did not say anything about the Collie's grooming.

Rather than trimming the Airedale, they shaved him. Not only does he not have fringe on his legs or belly (as I was warned) he has no hair on his head or ears. His whole body was shaved. Moreover, in shaving him they cut his skin around his mouth and on two of his legs. The Collie was unexpectedly trimmed short.

The woman I dealt with was unapologetic about the situation to the extent of becoming surely.

Muddy Paws should have communicated their intent more clearly and by no means should their grooming have drawn blood.

Furthermore, the price they charged for the groom deviated from their listed prices and they did not provide any notice of the additional charge when I dropped the dogs off. If they were not going to charge the price listed on their website, they should have informed me either when I made the appointment or when I dropped the dogs off.

The one positive note is that unlike a previous commenter, neither of my dogs smelled of urine when I picked them up.

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0 out of 1 people found this review helpful.

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This is by far the best grooming place we have ever been to. We have a very pampered 5 year old golden retriever. We moved from the Washington, DC suburbs 2 years ago; in Virginia, we were used to the best care for Lilly and the best grooming. It took us almost 2 years to find Muddy Paws, but we are very glad we did. The ladies care very much for Lilly and she always comes home looking like a show dog. There is no place in New Castle county that does a better job or has more caring groomers. I recommend Muddy Paws to everyone we know with a dog. They care-and it shows.

5
★★★★★

This is by far the best grooming place we have ever been to. We have a very pampered 5 year old golden retriever. We moved from the Washington, DC suburbs 2 years ago; in Virginia, we were used to the best care for Lilly and the best grooming. It took us almost 2 years to find Muddy Paws, but we are very glad we did. The ladies care very much for Lilly and she always comes home looking like a show dog. There is no place in New Castle county that does a better job or has more caring groomers. I recommend Muddy Paws to everyone we know with a dog. They care-and it shows.

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1 out of 1 people found this review helpful.

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I just moved to Wilmington, DE. I have 3 dogs that I have them groomed every month. Based on the recommendations by the online reviews, the Delaware Today Magazine, and by two people from Concord Pet Food, I took them for grooming at the Muddy Paws Pet Salon. They charged $40 for each dog. When I got home I found out they all smelled like pee. One still had dirty ears and did not have his sanitary area cleaned. Two of them had their hair shaved too close to the skin on their face between the eyes. I called the salon and I was told the groomers have gone home and that someone will call back the next day. I had to trim one of the dogs re bathe all three. Someone did call the next day and would not give any refund but offered to give credit for the next grooming. They can keep the money. There is no way that I would ever take my little ones back there again.

1
★☆☆☆☆

I just moved to Wilmington, DE. I have 3 dogs that I have them groomed every month. Based on the recommendations by the online reviews, the Delaware Today Magazine, and by two people from Concord Pet Food, I took them for grooming at the Muddy Paws Pet Salon. They charged $40 for each dog. When I got home I found out they all smelled like pee. One still had dirty ears and did not have his sanitary area cleaned. Two of them had their hair shaved too close to the skin on their face between the eyes. I called the salon and I was told the groomers have gone home and that someone will call back the next day. I had to trim one of the dogs re bathe all three. Someone did call the next day and would not give any refund but offered to give credit for the next grooming. They can keep the money. There is no way that I would ever take my little ones back there again.

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0 out of 1 people found this review helpful.

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I was new to the area several years ago and tried a few groomers. I found Muddy Paws and never looked further. They are so good with my dog. He gets a great cut, bath, nails, and they take special care of his problem ears. And, for North Wilmington, their fees are very reasonable. I'm never disappointed.

5
★★★★★

I was new to the area several years ago and tried a few groomers. I found Muddy Paws and never looked further. They are so good with my dog. He gets a great cut, bath, nails, and they take special care of his problem ears. And, for North Wilmington, their fees are very reasonable. I'm never disappointed.

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1 out of 1 people found this review helpful.

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This is a pet grooming shop that has very reasonable prices. I like them better than the groomers in the big pet stores like Petco or Petsmart. The staff seem to be very skilled at what they do, and are very good with the dogs. I haven't had trouble getting an appointment. They can usually fit me in at a convenient time.

4
★★★★☆

This is a pet grooming shop that has very reasonable prices. I like them better than the groomers in the big pet stores like Petco or Petsmart. The staff seem to be very skilled at what they do, and are very good with the dogs. I haven't had trouble getting an appointment. They can usually fit me in at a convenient time.

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1 out of 1 people found this review helpful.

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This is a small pet grooming facility located in North Wilmington. I bring my two large dogs in for bathing and nail clipping. The last time I went they only charged $5.00 per dog for nail clipping. The bathing was about $20.00 each. They were able to manage both of my dogs with no problem.

5
★★★★★

This is a small pet grooming facility located in North Wilmington. I bring my two large dogs in for bathing and nail clipping. The last time I went they only charged $5.00 per dog for nail clipping. The bathing was about $20.00 each. They were able to manage both of my dogs with no problem.

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1 out of 1 people found this review helpful.

 

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