T-Mobile

★★★★☆
  • 2912 University Dr Ste 14

    Coral Springs, FL 33065

    Map & Directions
  • 954-796-7999

About T-Mobile

Categories
  • Cell Phones
  • Phone Equipment
  • Consumer Electronics Stores
  • Telephone Service
Details
  • Cell Phone Rental
  • Cell Phones
Hours
M-Sa 10am-8pm, Su 11am-6pm
Keywords
  • T-Mobile
  • cell phone
  • cell phone store
  • phone repair service
  • cell phones
  • tmobile
Payment Options
  • American Express
  • Android Pay
  • Apple Pay
  • Cash
  • Financing
  • MasterCard
  • Samsung Pay
  • Traveler's Check
  • Visa
Brands
  • T-Mobile
  • tmobile

Communications & Utilities

Communications & Utilities
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3.5 2
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.

There is nothing special about this cold, heartless company. You walk in, talk to a computer, and choose your phone. Depending on the number of people there, your time spent waiting will vary. Also, expect a minimum 2 hour wait to fix problems with your phone even if your attendant can change a setting or something right away. The "technicians" in the back always need to see it and always need to spend 2 hours. They'll fix it, though, or replace your phone. This particular store has a few grouchier employees who don't seem to enjoy helping their customers and always rush you along. Very poor customer service.

3
★★★☆☆

There is nothing special about this cold, heartless company. You walk in, talk to a computer, and choose your phone. Depending on the number of people there, your time spent waiting will vary. Also, expect a minimum 2 hour wait to fix problems with your phone even if your attendant can change a setting or something right away. The "technicians" in the back always need to see it and always need to spend 2 hours. They'll fix it, though, or replace your phone. This particular store has a few grouchier employees who don't seem to enjoy helping their customers and always rush you along. Very poor customer service.

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.

This store FINALLY got it's act together!! It used to be when you would go in for service, you would wait forever and it was very disorganized. They have a new system where someone greets you when you walk in. They put your name in the computer and it shows up on a screen in the store, so you always know your place in line. They have also provided seats while you're waiting. You can also make an appointment. When you show up at your appointment time, you get the next available agent. With this system, I'm much more likely to go to this store.

4
★★★★☆

This store FINALLY got it's act together!! It used to be when you would go in for service, you would wait forever and it was very disorganized. They have a new system where someone greets you when you walk in. They put your name in the computer and it shows up on a screen in the store, so you always know your place in line. They have also provided seats while you're waiting. You can also make an appointment. When you show up at your appointment time, you get the next available agent. With this system, I'm much more likely to go to this store.

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Message from T-Mobile

Visit T-Mobile Coral Springs cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.

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