Leather Creations

★★★★★
  • 636380 North Point Pkwy #B

    Alpharetta, GA 30022

    Map & Directions
  • 770-521-6600

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7491 N. Point Pkwy Alpharetta, GA

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Savvy Snoot

30 N Main St Alpharetta, GA

5 74
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Great experience. Thanks.

5
★★★★★

Great experience. Thanks.

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Stephanie was very patient. She took us thru the whole process with little pain as possible. This is our 2nd time purchasing at LC. We will be back in the future.

5
★★★★★

Stephanie was very patient. She took us thru the whole process with little pain as possible. This is our 2nd time purchasing at LC. We will be back in the future.

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Great service over multiple visits. Finally we have made a purchase.

5
★★★★★

Great service over multiple visits. Finally we have made a purchase.

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Excellent selection. Very helpful sales associates and reasonably priced.

5
★★★★★

Excellent selection. Very helpful sales associates and reasonably priced.

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Like the different leather color options. Gorgeous.

5
★★★★★

Like the different leather color options. Gorgeous.

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Helpful and knowledgeable about different styles and leather textures.

5
★★★★★

Helpful and knowledgeable about different styles and leather textures.

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Steph was very knowledgeable in the products. In all my years of buying high ticket items I would put her at the top of the list in salesmanship

5
★★★★★

Steph was very knowledgeable in the products. In all my years of buying high ticket items I would put her at the top of the list in salesmanship

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Very informative. Totally sold us on the product. Everyone we came in contact with were very pleasant and helfpul

5
★★★★★

Very informative. Totally sold us on the product. Everyone we came in contact with were very pleasant and helfpul

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Very friendly and knowledgeable. Very relaxed atmosphere with no pressure.

5
★★★★★

Very friendly and knowledgeable. Very relaxed atmosphere with no pressure.

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Stephanie was very helpful. She let us take our time, answered questions and gave us options.

5
★★★★★

Stephanie was very helpful. She let us take our time, answered questions and gave us options.

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Stephanie was great to work with and very knowledgeable. Thank you for all of your help. I would definitely recommend.

5
★★★★★

Stephanie was great to work with and very knowledgeable. Thank you for all of your help. I would definitely recommend.

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Showcase more contemporary furniture. Great service and Stephanie was great to work with. Answered all our questions and worked with us to help select the furniture

5
★★★★★

Showcase more contemporary furniture. Great service and Stephanie was great to work with. Answered all our questions and worked with us to help select the furniture

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Polite. Professional and very helpful. They have a wonderful product and are quite knowledgeable about it.

5
★★★★★

Polite. Professional and very helpful. They have a wonderful product and are quite knowledgeable about it.

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John was very experienced and patient. He was an excellent resource to help in the purchasing process. He made it much easier and hassle-free

5
★★★★★

John was very experienced and patient. He was an excellent resource to help in the purchasing process. He made it much easier and hassle-free

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Very knowledgeable, helpful and patient. We will be back over the years for sure.

5
★★★★★

Very knowledgeable, helpful and patient. We will be back over the years for sure.

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If you want quality furniture, but need to save money, then again, go to this store and they will explain what they can do for you to get something that will last a long time without spending a ton of money. I HIGHLY recommend this store.

5
★★★★★

If you want quality furniture, but need to save money, then again, go to this store and they will explain what they can do for you to get something that will last a long time without spending a ton of money. I HIGHLY recommend this store.

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I LOVED the fact that it is a designer climate, meaning the sales staff takes the time to work with you to help you with your style of furniture, leather choices (they have a ton of leathers), and colors.

5
★★★★★

I LOVED the fact that it is a designer climate, meaning the sales staff takes the time to work with you to help you with your style of furniture, leather choices (they have a ton of leathers), and colors.

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Did a great job. We anticipate that we will be enjoying this furniture for years to come.

5
★★★★★

Did a great job. We anticipate that we will be enjoying this furniture for years to come.

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This is one of the best furniture stores I have ever purchased from. Friendly, courteous, and extremely helpful. Will not shop anywhere else.

5
★★★★★

This is one of the best furniture stores I have ever purchased from. Friendly, courteous, and extremely helpful. Will not shop anywhere else.

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Very knowledgeable salesperson. I learned what I needed to know to make an informed purchasing decision having had no prior knowledge about leather.

5
★★★★★

Very knowledgeable salesperson. I learned what I needed to know to make an informed purchasing decision having had no prior knowledge about leather.

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My salesman, George, is superior when it comes to customer service. He sold me on the product by his knowledge of the product. Looking forward to getting my sofa and chair.

5
★★★★★

My salesman, George, is superior when it comes to customer service. He sold me on the product by his knowledge of the product. Looking forward to getting my sofa and chair.

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Joel is a great rep of this company. What a gentleman. This store is first class. .

5
★★★★★

Joel is a great rep of this company. What a gentleman. This store is first class. .

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I shopped this store in the fall of 2011. I wanted a decent quality sofa and loveseat. I wanted it to be made in America also. I wanted a fair price. I THOUGHT this place would be able to help me since that is what they advertise. However, I can not afford to pay and arm and a leg! This place is very expensive!!! When I told my sales man that I could not pay their prices he turned VERY RUDE. I asked him if they have an outlet store or any options to bring the price lower (I DO like the fact that they make their own furniture right here in Atlanta) and he said NO. I found out later that they DO have an outlet store AND another brand of furniture that they make that definitely brings the price down a whole lot. When I went to the other store that has the lower prices the sales people there were surprised when I told them the story. They said the other salesperson probable just "forgot". I don't think so!! I am happy with the furniture I received through the other store (I had one custom built), but I still don't trust a company that goes out of its way to hide their options of lower prices.

1
★☆☆☆☆

I shopped this store in the fall of 2011. I wanted a decent quality sofa and loveseat. I wanted it to be made in America also. I wanted a fair price. I THOUGHT this place would be able to help me since that is what they advertise. However, I can not afford to pay and arm and a leg! This place is very expensive!!! When I told my sales man that I could not pay their prices he turned VERY RUDE. I asked him if they have an outlet store or any options to bring the price lower (I DO like the fact that they make their own furniture right here in Atlanta) and he said NO. I found out later that they DO have an outlet store AND another brand of furniture that they make that definitely brings the price down a whole lot. When I went to the other store that has the lower prices the sales people there were surprised when I told them the story. They said the other salesperson probable just "forgot". I don't think so!! I am happy with the furniture I received through the other store (I had one custom built), but I still don't trust a company that goes out of its way to hide their options of lower prices.

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Business Response:

Sarah, I am sorry you had a bad experience in our showroom and that you found our furniture to be very expensive. We build Heirloom furniture using the highest standards in the furniture industry and unfortunately that comes at a cost. The fact that we use the highest quality leathers, as opposed to combination of real and synthetic leathers, the fact that we use 1" solid hardwood frames as opposed to 3/4 or 1/2 inch plywood, and the fact that we use thicker springs that are closer together then any other company does come at a price that is higher then mass produced furniture found in typical department stores. Our prices however, when compared to comparably made furniture is 20-30% less then the competition because we are the manufacturer and we are local. This formula has worked for 17 years and we believe will continue to do so because we will simply not compromise our brand by cheapening the product therefore decreasing the price. I would like to know who the sales rep that would not tell you about our sister company and our outlet because that person needs to be reprimanded. It is not typical because whether you buy in that store or another, the salesperson gets credit for the sale so its hard to understand why they would not tell you about US Leather Factory located in Norcross. USLF came about when the economy went south and we wanted to build a step down version of Leather Creations using more more mass produced furniture techniques. The best comparison I would make is that Leather Creations is the Lexus and that US Leather factory is the Toyota. Both are owned by Toyota but the Lexus brand is more luxurious, it comes with more features and benefits as well as more expensive manufacturing techniques and therefore costs more. Leather Creations furniture is always bigger then USLF and therefore more materials are used. Some would say they would never decrease their quality of life by driving the Toyota while others dont see the value for spending the extra amount of money. Now Leather Creations offers a choice to get the Toyota at our sister US Leather Factory store. But please do not think they are the same product cause they are not and that is why USLF is a less expensive product. Yet both are in fact still made 100% in our Atlanta Factory and therefore you should be proud of your purchase and we are thankful that you have decided to purchase from us. PLease contact me directly when you can and let me know the salesperson that refused to tell you about our sister company and outlet by emailing me at ddelor@leathercreations.net. I will see to it personally that this never happens again.
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We found this store when we were searching for a new leather couch. While the prices are a little higher than some of the big chain stores they offer competetive pricing when you compare them to a custom furniture showroom. You can pretty much choose your leather color, style and style of couch. This is nice. However, we were disappointed when our leather marked so easily when we brought it home and our (declawed in the front) cat jumped on it. We went back to the store only to have the associate tell us it was our problem, not theirs. We really wish they would have told us that it would not be durable enough to stand up to animals. Since then, we have kept the cat off it but wish we had known sooner.

3
★★★☆☆

We found this store when we were searching for a new leather couch. While the prices are a little higher than some of the big chain stores they offer competetive pricing when you compare them to a custom furniture showroom. You can pretty much choose your leather color, style and style of couch. This is nice. However, we were disappointed when our leather marked so easily when we brought it home and our (declawed in the front) cat jumped on it. We went back to the store only to have the associate tell us it was our problem, not theirs. We really wish they would have told us that it would not be durable enough to stand up to animals. Since then, we have kept the cat off it but wish we had known sooner.

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Business Response:

Shannon, Thank you for the kind words and I am sorry if the store responded that way to your challenge. We never want a customer to feel like we are not here for you or that anything is your problem. Typically leather can withstand cat claws but occasionally certain cats can cause damage. It greatly depends on the type of leather you purchase and we can help you make that decision during the buying process. Some leathers do better then others. If I can be of any further assistance in fixing the cat scratches, I am happy to do so. One of the bid advantages of buying from a local manufacturer id that there is nothing we can not fix. It is all within our reach. Please contact me directly and I will help in any way I can. Typically in instances like this we share in the cost in order to try to resolve the customers challenge. Please contact me so we can discuss these options. ddelor@leathercreations.net

Message from Leather Creations

Hello and thank you for considering Leather Creations. I want you to know that we strive to achieve complete customer satisfaction. We will provide the best leather furniture available at the best price possible. If for any reason you do not feel like you are receiving the best customer service or product. Please contact me directly and I will see to it that you are satisfied. ddelor@leathercreations.net.



We have received the consumerβ??s choice for business excellence award 6 years in a row and have maintained an A+ rating for over 13 years with the BBB

More about Leather Creations

We make and sell any leather furniture you can dream of. We service and reupholster any leather furniture, even what we did not make. We have in home cleaning service available for any product.

 

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