Neptune Radiator & Auto Svc

★★★☆☆

About Neptune Radiator & Auto Svc

Categories
  • Automotive
  • Auto Parts & Accessories
  • Tires & Wheels
  • Tires
  • Automotive Repair
  • Repair Shops
  • Truck Repair
  • Continental
  • Toyo
  • Yokohama
Details
  • Muffler Repair
  • Transmission Repair
  • Clutch Repair
  • Radiator Repair
  • Brake Repair
  • Oil Changes

Automotive

Automotive
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Honestly, I was not on a path to leave a review for Neptune, but while searching for their new website I stumbled across this review board and the poor review left by a bitter customer. If I could give his review a review I wouldn't give it a single star. I have been a loyal customer of Neptune Auto and Jeff Lovell for several years and have never had a poor experience. Between my wife, two teenage kids, and myself we have four vehicles that require preventative maintenance and repairs frequently. When I bring my vehicles in for routine service I can always expect a clean and quality job along with the comfort of knowing they will inform me of any issues arising or things to be aware of. My guess is that the POOR review above was left by somebody that does not take the time to do routine preventative maintenance. Vehicles break, that is why there are automotive repair shops in abundance. You cannot drive a vehicle until the wheels start to fall off and take it in and expect a quick fix for a small price. Never-the-less Neptune is a great, friendly, experienced, trustworthy place to get your vehicle repaired.

5
★★★★★

Honestly, I was not on a path to leave a review for Neptune, but while searching for their new website I stumbled across this review board and the poor review left by a bitter customer. If I could give his review a review I wouldn't give it a single star. I have been a loyal customer of Neptune Auto and Jeff Lovell for several years and have never had a poor experience. Between my wife, two teenage kids, and myself we have four vehicles that require preventative maintenance and repairs frequently. When I bring my vehicles in for routine service I can always expect a clean and quality job along with the comfort of knowing they will inform me of any issues arising or things to be aware of. My guess is that the POOR review above was left by somebody that does not take the time to do routine preventative maintenance. Vehicles break, that is why there are automotive repair shops in abundance. You cannot drive a vehicle until the wheels start to fall off and take it in and expect a quick fix for a small price. Never-the-less Neptune is a great, friendly, experienced, trustworthy place to get your vehicle repaired.

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THIS IS YOUR WARNING TO STAY CLEAR BECAUSE I DIDN'T GET ONE!!

I wish I didn't have to mark a star cause I would give them ZERO, ZERO, ZERO!!!! Take your vehicle here if you like: A. having to get a new vehicle cause yours will never be the same or "repaired"
B. Being LIED TO, C. Completely AVOIDED, D. your vehicle ruined, E. Someone who doesn't care about your safety F. Takes no responsibility for actions,G. says one things and then wait another thing. All of those thing are exactly what Neptunes is. I wish I had never stepped foot in the building but I did so now all I can do is try and save you the same problems. Jeff the owner is full of lies and he expects his staff to lie for/with him. I know the staff need the job in these hard times but to expect your employees to lie come on.

Jeff could care less about the quality of work being done my his mechanics and takes no responsibility for when they mess something up. My advise is if you've already taken you vehicle there and have had it diagnosed to GET A SECOND OPTION AND THEN HAVE IT FIXED ELSEWHERE. Maybe neptunes will fix that one problem but then you'll start having other problems from who knows what they mess up while fixing the other thing.

BUT IT IS NOT THEIR FAULT YOUR VEHICLE IS WORKING WORSE EVEN THOUGH IT WAS FINE BEFORE HAND. ALL OF THE SUDDEN YOUR VEHICLE IS A PIECE OF CRAP THAT IS NOT SAFE TO DRIVE

After talking to several people after the fact I found that "several" people have had issues (wrong parts put on to bad work) with Neptunes work that led it being fixed AGAIN elsewhere and more money spent but not Neptunes money YOUR MONEY!!
Like I said before ITS NOT THEIR FAULT THEY SCREW IT UP!!!!!

1
★☆☆☆☆

THIS IS YOUR WARNING TO STAY CLEAR BECAUSE I DIDN'T GET ONE!!

I wish I didn't have to mark a star cause I would give them ZERO, ZERO, ZERO!!!! Take your vehicle here if you like: A. having to get a new vehicle cause yours will never be the same or "repaired"
B. Being LIED TO, C. Completely AVOIDED, D. your vehicle ruined, E. Someone who doesn't care about your safety F. Takes no responsibility for actions,G. says one things and then wait another thing. All of those thing are exactly what Neptunes is. I wish I had never stepped foot in the building but I did so now all I can do is try and save you the same problems. Jeff the owner is full of lies and he expects his staff to lie for/with him. I know the staff need the job in these hard times but to expect your employees to lie come on.

Jeff could care less about the quality of work being done my his mechanics and takes no responsibility for when they mess something up. My advise is if you've already taken you vehicle there and have had it diagnosed to GET A SECOND OPTION AND THEN HAVE IT FIXED ELSEWHERE. Maybe neptunes will fix that one problem but then you'll start having other problems from who knows what they mess up while fixing the other thing.

BUT IT IS NOT THEIR FAULT YOUR VEHICLE IS WORKING WORSE EVEN THOUGH IT WAS FINE BEFORE HAND. ALL OF THE SUDDEN YOUR VEHICLE IS A PIECE OF CRAP THAT IS NOT SAFE TO DRIVE

After talking to several people after the fact I found that "several" people have had issues (wrong parts put on to bad work) with Neptunes work that led it being fixed AGAIN elsewhere and more money spent but not Neptunes money YOUR MONEY!!
Like I said before ITS NOT THEIR FAULT THEY SCREW IT UP!!!!!

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.

Neptune Auto is the only repair shop in Pittsburg I will ever go to. They have the best auto mechanic in town (Mike). The manager (Mr. Madl) is very nice and knows how to run his business. Experienced staff, nice, friendly, do quality work. A bit pricey (but you get what you pay for).

4
★★★★☆

Neptune Auto is the only repair shop in Pittsburg I will ever go to. They have the best auto mechanic in town (Mike). The manager (Mr. Madl) is very nice and knows how to run his business. Experienced staff, nice, friendly, do quality work. A bit pricey (but you get what you pay for).

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