First Option Bank

★☆☆☆☆
  • 601 Main St

    Osawatomie, KS 66064

    Map & Directions
  • 913-755-3811

Finance

Finance
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When my fiance and I opened an account, they were more than happy to take our money. Once we were married, they kept finding excuses not to change my name. They would not change our address when we moved, and would not explain why we were not receiving bank statements. After ONE YEAR of trying to work with them, we notified them and all automatic payment accounts that we were closing the account. For more than three months, they allowed a company to draw on a closed account. We were not notified, and the overdraw fees and amont taken by the company exceeded $1500.

The company in question was notified, and they took care of things on there end and admitted their wrongdoing. First Option Bank of LaCygne, Kansas still refuses to take care of this matter and to explain why they allowed this to happen.

1
★☆☆☆☆

When my fiance and I opened an account, they were more than happy to take our money. Once we were married, they kept finding excuses not to change my name. They would not change our address when we moved, and would not explain why we were not receiving bank statements. After ONE YEAR of trying to work with them, we notified them and all automatic payment accounts that we were closing the account. For more than three months, they allowed a company to draw on a closed account. We were not notified, and the overdraw fees and amont taken by the company exceeded $1500.

The company in question was notified, and they took care of things on there end and admitted their wrongdoing. First Option Bank of LaCygne, Kansas still refuses to take care of this matter and to explain why they allowed this to happen.

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