SpeeDee Oil Change & Auto Service

★★★☆☆
  • 547 Kelley Blvd

    North Attleboro, MA 02760

    Map & Directions
  • 508-699-8983

Automotive

Automotive
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Passing inspection required a $25 gas cap that didn't fit. Oil change I paid for? Wasn't done.

0
★☆☆☆☆

Passing inspection required a $25 gas cap that didn't fit. Oil change I paid for? Wasn't done.

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My car was started sputtering and wasn't running right at all. This was the nearest shop so i stopped in to see if they could help me. When the guy came out to talk to me he told me that my flashing check engine light was bad and could cause damage to some expensive parts if its not fixed soon. they seemed very busy when i got their and the guy said it would be a little while until they could get it into the shop. I had things to do I couldnt be stuck here. I told the guy that I had to get home to meet the school bus and I couldnt. this is the best part, he offered to give me a ride home. i didnt even have to ask. about an hour later they called and explained what was wrong with my car. apparently a coil went bad. he also told me that my car was overdue to have its spark plugs replaced, which i already knew because the toyota dealer wanted lots of money to replace them. but, they wanted half the price. a couple hours later they called and told me it was done. they came to pick me up in my own car, I drove it back and no problems at all. I would strongly recommend everyone try this shop out. I will be going back for all my car stuff in the future.

2
★★★★★

My car was started sputtering and wasn't running right at all. This was the nearest shop so i stopped in to see if they could help me. When the guy came out to talk to me he told me that my flashing check engine light was bad and could cause damage to some expensive parts if its not fixed soon. they seemed very busy when i got their and the guy said it would be a little while until they could get it into the shop. I had things to do I couldnt be stuck here. I told the guy that I had to get home to meet the school bus and I couldnt. this is the best part, he offered to give me a ride home. i didnt even have to ask. about an hour later they called and explained what was wrong with my car. apparently a coil went bad. he also told me that my car was overdue to have its spark plugs replaced, which i already knew because the toyota dealer wanted lots of money to replace them. but, they wanted half the price. a couple hours later they called and told me it was done. they came to pick me up in my own car, I drove it back and no problems at all. I would strongly recommend everyone try this shop out. I will be going back for all my car stuff in the future.

Pros: Nicest guys around

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I have been to other places to get my car repaired but never have a been to a place like speedee. my car was in the shop and being looked at within 10 minutes of arriving. i was there to get a quote to have my brakes repaired. the bmw dealer told me that all of my calipers were bad and needed to be replaced. they wanted $1300 for all the work that i ""needed"". much different story when i had speedee look at them. apparently my calipers are fine and all i really needed was a brake hose replaced. like magic my car was fixed and it only cost me $120. i will be going to this shop from now on. they escorted me into the shop to show me the problem and even explained how my calipers work and why they did not have to be replaced. very happy with their honesty and service.

2
★★★★★

I have been to other places to get my car repaired but never have a been to a place like speedee. my car was in the shop and being looked at within 10 minutes of arriving. i was there to get a quote to have my brakes repaired. the bmw dealer told me that all of my calipers were bad and needed to be replaced. they wanted $1300 for all the work that i ""needed"". much different story when i had speedee look at them. apparently my calipers are fine and all i really needed was a brake hose replaced. like magic my car was fixed and it only cost me $120. i will be going to this shop from now on. they escorted me into the shop to show me the problem and even explained how my calipers work and why they did not have to be replaced. very happy with their honesty and service.

Pros: Professional Mechanics

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If I could give this horrible place 0 stars, I wouldn't think twice before doing it. I went here to have my truck inspected and waited for close to an hour, before these idiots even realized it was there for inspection. When I asked the manager who took my registration in upon arrival if they knew it was there, he said they must because he put the registration in the work area somewhere. At first I gave him the benefit of the doubt because I had to wait for three people when I got there. But when a lady's car was done that came in after me and my truck was still in the same spot, I got very irritated and demanded to the manager to go and ask them if they know it's there. So he proceeded to go into the work area and ask the employees if they knew. He came back out and said that they didn't see the registration in the place that he had put it. At this point I wanted to just get out of there, but the guy had run out to it and was pulling it in already. So he comes in after the inspection to tell me that it failed because the parking brake wouldn't hold, which didn't make sense to me because I know that you can generally get a vehicle to move with the parking brake down if you give it enough gas. At that point though it had been an hour since I arrived, and I was already so mad that I just said fine, and paid the fee. I wish I could say that this nightmare ended there, but I can't. On the way home just as I pulled in my parking spot, I realized that they never put my registration back in the truck. So I had to turn around, and waste more of my gas and time to retrieve it. When I got back there, I left the truck running right in the entrance of the place thinking that I was just going to grab it from them. Well, a different employee came out and said that my sticker that the other guy put on was invalid because he didn't scan it in!! So with my truck sitting there running, he takes out a scraper and starts scraping off the sticker he just put there to put the new one on!!Finally, at that point I'm able to leave this totally incompetent, joke of a place of business. So the next day I bring the car over to my mechanic to check it out and he put down the brake, gave it some gas and it moved a little bit. He said that there was NOTHING wrong with it, and the brakes aren't even that old. So I took it back to Speedee and the manager told me that the vehicle cannot move under 1,200 RPM when the parking brake is down. So I said that I wanted him to come out and test it himself without being an official re-inspection and he complied. When he tested it, he said that it was moving at 1,100 RPM so he can't pass it!!! I couldn't believe after everything I went through here the first time, he couldn't give me a break on it, or offer to do anything at all for me. So I started getting agitated and I told him how incredibly inconvenienced I was when I came in the day prior, and he just stood there like a dummy and nodded saying, "uh-huh, well you know....it was a tough day." NO APOLOGY. He never once apologized for any of it, even after telling him that I had taken mine and my wife's car there numerous times in the past and I won't come back again. He obviously has no business skills whatsoever, and either doesn't care or doesn't have any concept of customer retention. The worst part about all of this, is that it is the ONLY shop that I can go to for a free re-inspection. It's tough to have to decide to pay another $30 when I can get it done for free, but I think it's worth it to never go back there again. I honestly wouldn't be surprised if he was just doing this to spite me, because he doesn't care about my business. No offer for even a discount on anything, and no apologies from any of the three employees that I dealt with. Need I say more about this place?!?! Never, ever go here for anything!! I wouldn't recommend them to my worst enemy. They don't even realize the can of worms they just opened for treating me like total crap instead of a paying customer. This review is going to be spread on EVERY popular review website that I can find, on Facebook and anywhere else that I can post it so that many people will know at in a short period of time to never do business with them. I'm going to file a formal complaint with the BBB and/or whoever I can get in contact with. I already sent a letter through their comments section of the website, and of course they never responded. They don't have any main numbers to contact any corporate personnel, probably because they're all franchises. I want to see this place go out of business. Especially in this economy, I don't wish unemployment on anyone, but they deserve to be shut down for the way that they treat people.

1
★☆☆☆☆

If I could give this horrible place 0 stars, I wouldn't think twice before doing it. I went here to have my truck inspected and waited for close to an hour, before these idiots even realized it was there for inspection. When I asked the manager who took my registration in upon arrival if they knew it was there, he said they must because he put the registration in the work area somewhere. At first I gave him the benefit of the doubt because I had to wait for three people when I got there. But when a lady's car was done that came in after me and my truck was still in the same spot, I got very irritated and demanded to the manager to go and ask them if they know it's there. So he proceeded to go into the work area and ask the employees if they knew. He came back out and said that they didn't see the registration in the place that he had put it. At this point I wanted to just get out of there, but the guy had run out to it and was pulling it in already. So he comes in after the inspection to tell me that it failed because the parking brake wouldn't hold, which didn't make sense to me because I know that you can generally get a vehicle to move with the parking brake down if you give it enough gas. At that point though it had been an hour since I arrived, and I was already so mad that I just said fine, and paid the fee. I wish I could say that this nightmare ended there, but I can't. On the way home just as I pulled in my parking spot, I realized that they never put my registration back in the truck. So I had to turn around, and waste more of my gas and time to retrieve it. When I got back there, I left the truck running right in the entrance of the place thinking that I was just going to grab it from them. Well, a different employee came out and said that my sticker that the other guy put on was invalid because he didn't scan it in!! So with my truck sitting there running, he takes out a scraper and starts scraping off the sticker he just put there to put the new one on!!Finally, at that point I'm able to leave this totally incompetent, joke of a place of business. So the next day I bring the car over to my mechanic to check it out and he put down the brake, gave it some gas and it moved a little bit. He said that there was NOTHING wrong with it, and the brakes aren't even that old. So I took it back to Speedee and the manager told me that the vehicle cannot move under 1,200 RPM when the parking brake is down. So I said that I wanted him to come out and test it himself without being an official re-inspection and he complied. When he tested it, he said that it was moving at 1,100 RPM so he can't pass it!!! I couldn't believe after everything I went through here the first time, he couldn't give me a break on it, or offer to do anything at all for me. So I started getting agitated and I told him how incredibly inconvenienced I was when I came in the day prior, and he just stood there like a dummy and nodded saying, "uh-huh, well you know....it was a tough day." NO APOLOGY. He never once apologized for any of it, even after telling him that I had taken mine and my wife's car there numerous times in the past and I won't come back again. He obviously has no business skills whatsoever, and either doesn't care or doesn't have any concept of customer retention. The worst part about all of this, is that it is the ONLY shop that I can go to for a free re-inspection. It's tough to have to decide to pay another $30 when I can get it done for free, but I think it's worth it to never go back there again. I honestly wouldn't be surprised if he was just doing this to spite me, because he doesn't care about my business. No offer for even a discount on anything, and no apologies from any of the three employees that I dealt with. Need I say more about this place?!?! Never, ever go here for anything!! I wouldn't recommend them to my worst enemy. They don't even realize the can of worms they just opened for treating me like total crap instead of a paying customer. This review is going to be spread on EVERY popular review website that I can find, on Facebook and anywhere else that I can post it so that many people will know at in a short period of time to never do business with them. I'm going to file a formal complaint with the BBB and/or whoever I can get in contact with. I already sent a letter through their comments section of the website, and of course they never responded. They don't have any main numbers to contact any corporate personnel, probably because they're all franchises. I want to see this place go out of business. Especially in this economy, I don't wish unemployment on anyone, but they deserve to be shut down for the way that they treat people.

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My fuel tank was leaking gas and they advised me to leave it there overnight. When I showed up in the morning, the mechanic told me the fuel tank( 98' Honda Accord) would cost $375 and the labor will be $400. I told him the part costs $197.99 at Autozone and he claims it has to be ordered from Honda. What a rip off and a liar!!!! I told him No thanks and got the part for $211 and labor costs me $150 at a nearby mechanic shop.\r\n\r\nThey must be only good for oil change but wouldn't recommend anyone taking their car there.

0
★☆☆☆☆

My fuel tank was leaking gas and they advised me to leave it there overnight. When I showed up in the morning, the mechanic told me the fuel tank( 98' Honda Accord) would cost $375 and the labor will be $400. I told him the part costs $197.99 at Autozone and he claims it has to be ordered from Honda. What a rip off and a liar!!!! I told him No thanks and got the part for $211 and labor costs me $150 at a nearby mechanic shop.\r\n\r\nThey must be only good for oil change but wouldn't recommend anyone taking their car there.

More about SpeeDee Oil Change & Auto Service

At SpeeDee we provide a full range of automotive services to keep your car running smoothly and running longer.

 

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