Petco

★★★☆☆
3.0 4
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Like most petco's in the DC area, it seems to be understaff and I can hardly find someone to help when I need them.. However, I always use this grooming salon for my Boxer. I come in about once a month and have never had a hard time or any rude services. My Boxer gets a bath, her ears cleaned, her teeth brushed, and her nails clipped. And they have always done a good job. Once one of the girls told me that my Boxer would not let her cut her nails.. I was a little shocked at that since my dog is such a wimp, but she told me that she was the only one working and she needed help. I told her I would hold my dog and she cut them. Everything was perfect.

4
★★★★☆

Like most petco's in the DC area, it seems to be understaff and I can hardly find someone to help when I need them.. However, I always use this grooming salon for my Boxer. I come in about once a month and have never had a hard time or any rude services. My Boxer gets a bath, her ears cleaned, her teeth brushed, and her nails clipped. And they have always done a good job. Once one of the girls told me that my Boxer would not let her cut her nails.. I was a little shocked at that since my dog is such a wimp, but she told me that she was the only one working and she needed help. I told her I would hold my dog and she cut them. Everything was perfect.

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I went to get my dog's nails clipped and I told them how he's very sensitive about his nails. The associate told me it should take about 10 mins, so I returned about 10 min later. I was told that they were unable to trim about 3-4 of his nails because he was being VERY difficult. They went on to tell me about the events that transpired and gave me the bill. I explained to them that I shouldn't be responsible for the entire $10 because they didn't cut all of his nails and now I will have to go home and attempt to cut them myself. The rude associate suggested that I sit on my dog to hold him down while they trim his nails, I didn't understand why even bother to bring him in if they wanted my help. We argued for a while and finally the rude girl grabbed my receipt and threw it in the trash and didn't say a word to me. Another rude associate told me not to bring my dog back. At this point I still was expecting to pay something for what they had done, so I stood there. After a couple minutes I asked another girl how much I owe and she said nothing I was free to go. I don't think I should be responsible for unfinished services, but I did want to compensate them for the work that they did do. I don't recommend getting your dog groomed there because of their inexperience and lack of customer service skills.

1
★☆☆☆☆

I went to get my dog's nails clipped and I told them how he's very sensitive about his nails. The associate told me it should take about 10 mins, so I returned about 10 min later. I was told that they were unable to trim about 3-4 of his nails because he was being VERY difficult. They went on to tell me about the events that transpired and gave me the bill. I explained to them that I shouldn't be responsible for the entire $10 because they didn't cut all of his nails and now I will have to go home and attempt to cut them myself. The rude associate suggested that I sit on my dog to hold him down while they trim his nails, I didn't understand why even bother to bring him in if they wanted my help. We argued for a while and finally the rude girl grabbed my receipt and threw it in the trash and didn't say a word to me. Another rude associate told me not to bring my dog back. At this point I still was expecting to pay something for what they had done, so I stood there. After a couple minutes I asked another girl how much I owe and she said nothing I was free to go. I don't think I should be responsible for unfinished services, but I did want to compensate them for the work that they did do. I don't recommend getting your dog groomed there because of their inexperience and lack of customer service skills.

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this store is very good. they have staff that are a little overworked but the animals are kept nice for the most part; the fish could use a little more cleaning and they are knowledgable about all sorts of animals, very well trained

4
★★★★☆

this store is very good. they have staff that are a little overworked but the animals are kept nice for the most part; the fish could use a little more cleaning and they are knowledgable about all sorts of animals, very well trained

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Clean, open and well laid out. Have fish in the back of the store. On site grooming area for the animals. They carry most all animal things that I could think of.

PROS: Convienience, affordable, friendly
CONS: none

3
★★★☆☆

Clean, open and well laid out. Have fish in the back of the store. On site grooming area for the animals. They carry most all animal things that I could think of.

PROS: Convienience, affordable, friendly
CONS: none

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