410 Thompson Creek Mall
Stevensville, MD 21666
410-643-7700
Wow, what an amazing way to get the issues I had resolved. My original review scathed the location for poor service, pricing, food quality, and portions. After reading my review and e-mail that I sent, Rick the manager invited me and my party back for an on the house dinner.
We told him a ballpark time of when we would arrive and did not say who we were when we came. Our service was exceptional, the waiter was fantastic, food cooked perfectly, and when everything was out of the kitchen I informed him of who I was and that he had really fixed pretty much every issue.
Pricing is still a little high, but this place deserves an A+ for owning up to its mistakes and really going out of their way to get back on track.
If you go, tell Rick that it was his great customer service that got the recommendation.
Cheers!
4Wow, what an amazing way to get the issues I had resolved. My original review scathed the location for poor service, pricing, food quality, and portions. After reading my review and e-mail that I sent, Rick the manager invited me and my party back for an on the house dinner.
We told him a ballpark time of when we would arrive and did not say who we were when we came. Our service was exceptional, the waiter was fantastic, food cooked perfectly, and when everything was out of the kitchen I informed him of who I was and that he had really fixed pretty much every issue.
Pricing is still a little high, but this place deserves an A+ for owning up to its mistakes and really going out of their way to get back on track.
If you go, tell Rick that it was his great customer service that got the recommendation.
Cheers!
Food is not bad althought I find it a tad expensive. Also, entire restaurant is very smokey so if you are one that is bothered by cigarette smoke, this is not the place for you. Popular bar among the locals.
3I had never eaten here until my girlfriend got a job there. Once I tried it though I was hooked. I would highly recommend this resteraunt for lunch or dinner. The food is great and the service is very good as well. They also have a large bar that has a few TV's, usually tuned into some sports game or another.
4I had never eaten here until my girlfriend got a job there. Once I tried it though I was hooked. I would highly recommend this resteraunt for lunch or dinner. The food is great and the service is very good as well. They also have a large bar that has a few TV's, usually tuned into some sports game or another.