Automotion

★★★★★

Automotive

Automotive
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I had my (manual) 2003 Audi A4 1.8t Quattro serviced at Automotion in Carrboro recently. I was very happy with the excellent work done on my car (the following items needed replacing: oil uptake screen/tube, oil pump & oil level sensor). In addition, I was extremely pleased by how I was treated as a (female) customer (who btw truly knows how my engine mechanically works!). The owner Ronee Fontazzi patiently answered every concern I had about my car and I felt he genuinely cared to give me the best possible service at a very fair price. The mechanics at Automotion truly know their Imports and are excellent! I completely trust them to work on my "frustrating" German car! Likewise, you will be treated professionally with kindness, politeness, much humbleness, and respect. ALL the reasons I won't bring my Import vehicle to any of the other shops in Carrboro or Chapel Hill- They need to take a lesson in how to establish a true customer service relationship from Mr. Fontazzi. Thank you Ronee for not losing this old school approach after 35 years in business nor forgetting the REAL importance of this. Great experience all the way around. I will surely be back!

5
★★★★★

I had my (manual) 2003 Audi A4 1.8t Quattro serviced at Automotion in Carrboro recently. I was very happy with the excellent work done on my car (the following items needed replacing: oil uptake screen/tube, oil pump & oil level sensor). In addition, I was extremely pleased by how I was treated as a (female) customer (who btw truly knows how my engine mechanically works!). The owner Ronee Fontazzi patiently answered every concern I had about my car and I felt he genuinely cared to give me the best possible service at a very fair price. The mechanics at Automotion truly know their Imports and are excellent! I completely trust them to work on my "frustrating" German car! Likewise, you will be treated professionally with kindness, politeness, much humbleness, and respect. ALL the reasons I won't bring my Import vehicle to any of the other shops in Carrboro or Chapel Hill- They need to take a lesson in how to establish a true customer service relationship from Mr. Fontazzi. Thank you Ronee for not losing this old school approach after 35 years in business nor forgetting the REAL importance of this. Great experience all the way around. I will surely be back!

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Serving Chapel Hill/Carrboro area for over 30 years

3
★★★★★

Serving Chapel Hill/Carrboro area for over 30 years

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I took my 2002 Nissan Maxima for a second opinion to Automotion. The dealership diagnosed a noise coming from the right front wheel as worn shocks and struts--total cost about $2000. Automotion diagnosed the problem as a broken, plastic

3
★★★★★

I took my 2002 Nissan Maxima for a second opinion to Automotion. The dealership diagnosed a noise coming from the right front wheel as worn shocks and struts--total cost about $2000. Automotion diagnosed the problem as a broken, plastic

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I must report this review as an "abuse".
Somehow, the review posted below, was "copied and pasted" in every single site that has a link to Automotion. There is no explanation, other than it having been written by a competitor.
Having been in business for 30 years and judging from the language used to describe the problems the reviewer experienced with Automotion, without even having demanded a warranty, it is obvious to us that it was written by one of our competitors with a single goal in mind, and that is to damage our immaculate reputation. Furthermore, if in fact this has occurred, I invite the anonymous reviewer to contact us for an honest reconciliation concerning the said repairs.

2
★★★★★

I must report this review as an "abuse".
Somehow, the review posted below, was "copied and pasted" in every single site that has a link to Automotion. There is no explanation, other than it having been written by a competitor.
Having been in business for 30 years and judging from the language used to describe the problems the reviewer experienced with Automotion, without even having demanded a warranty, it is obvious to us that it was written by one of our competitors with a single goal in mind, and that is to damage our immaculate reputation. Furthermore, if in fact this has occurred, I invite the anonymous reviewer to contact us for an honest reconciliation concerning the said repairs.

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i've had my car fixed here for years. really honest, friendly service....always explain exactly what's wrong, what needs to be done....very intelligent, informed. by far the most trustworthy mechanics i have ever dealt with.

2
★★★★★

i've had my car fixed here for years. really honest, friendly service....always explain exactly what's wrong, what needs to be done....very intelligent, informed. by far the most trustworthy mechanics i have ever dealt with.

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Overcharged by almost 2 hrs (160.00) for labor. Possible wrong part size, caused a lot of damage to my car. Stranded on I40 ftook 4 hours to get back home - towed. Dangerous situation.

0
★☆☆☆☆

Overcharged by almost 2 hrs (160.00) for labor. Possible wrong part size, caused a lot of damage to my car. Stranded on I40 ftook 4 hours to get back home - towed. Dangerous situation.

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I've done most of my own mechanical work in the past. It's hard for me to let anyone (especially someone that I don't know) handle my Audi. That being said, I couldn't have been happier with the service, including
Very friendly and honest
Timely work
Quality work

I couldn't have doen the repairs any better myself.

2
★★★★★

I've done most of my own mechanical work in the past. It's hard for me to let anyone (especially someone that I don't know) handle my Audi. That being said, I couldn't have been happier with the service, including
Very friendly and honest
Timely work
Quality work

I couldn't have doen the repairs any better myself.

 

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