The Home Depot

★★★★★
  • 129 March Avenue

    Manchester, NH 03103

    Map & Directions
  • 603-627-1900

About The Home Depot

Categories
  • Hardware
  • Industrial Equipment
  • Building Materials
  • Lawn & Garden Equipment Manufacturers
  • Carpeting
  • Floor Coverings
Details
  • Shop Online
  • Grills
  • Household Fans
Hours
M-Sa 6am-10pm, Su 8am-8pm
Phones
  • Fax (603-628-3416)
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Home & Garden

Home & Garden
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I am writing to share the great experience I had working with John Michaud from customer service and his expediter Jody Privey at Home Depot in Manchester. I am the daughter mentioned in Russell W??s review: I live about three hours from my parents and the Manchester HD, and I was looking for a way to purchase some carpet at my local HD and have my parents pay for it, without either of us having to travel out of town.
I tried to make this arrangement with my local HD, but to no avail. They were not unprofessional, but they simply seemed unable to come up with a way to make it work. Then my father recommended that I speak with John Michaud at the Manchester store. John was professional, courteous, friendly, and extremely diligent in fulfilling my request, persevering through several phone and fax exchanges with my local HD. He gave me that level of service even though I was just some lady on the phone who lived three hours away, and his store did not stand to gain from helping me.
The Manchester HD is not the closest location to my parents, but they go there whenever they know that they will need great customer service, just so that they can deal with John Michaud and Jody Privey. I live three hours away from the Manchester HD, but I??m kind of considering doing the same thing!
Thank you for all your help, John and Jody.
-Michelle W.
PS Thanks Mom and Dad for the carpet. This is why, even though you are not the closest geezers, I??m _seriously_ considering traveling three hours to visit you.

5
★★★★★

I am writing to share the great experience I had working with John Michaud from customer service and his expediter Jody Privey at Home Depot in Manchester. I am the daughter mentioned in Russell W??s review: I live about three hours from my parents and the Manchester HD, and I was looking for a way to purchase some carpet at my local HD and have my parents pay for it, without either of us having to travel out of town.
I tried to make this arrangement with my local HD, but to no avail. They were not unprofessional, but they simply seemed unable to come up with a way to make it work. Then my father recommended that I speak with John Michaud at the Manchester store. John was professional, courteous, friendly, and extremely diligent in fulfilling my request, persevering through several phone and fax exchanges with my local HD. He gave me that level of service even though I was just some lady on the phone who lived three hours away, and his store did not stand to gain from helping me.
The Manchester HD is not the closest location to my parents, but they go there whenever they know that they will need great customer service, just so that they can deal with John Michaud and Jody Privey. I live three hours away from the Manchester HD, but I??m kind of considering doing the same thing!
Thank you for all your help, John and Jody.
-Michelle W.
PS Thanks Mom and Dad for the carpet. This is why, even though you are not the closest geezers, I??m _seriously_ considering traveling three hours to visit you.

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.

To Whom It May Concern,
On Monday Aug. 16 we tried to pay for some carpeting that our daughter & son in law had ordered from the H D store # 6228 in Bloomfield, CT. Jon Michaud from customer service at the manchester, NH store made several phone calls to the CT store to no avail.
On Tuesday Aug. 17 he continued to make phone calls to have a copy of the carpet order FAX to Manchester. After several trys to no avail he called on Jody Privey from customer service to try and get things straightened out. After she spent 40 minutes on the phone with the CT store #6228 she had success allowing us to make the payment while we were in the Manchester, NH store.
Between Jon's & Jody's patience and persistance we were very satified once again with doing business at Home Depot.
Thank You Jon & Jody
from Russell & Rose Willard
603-622-7766
mman1776@aol.com

5
★★★★★

To Whom It May Concern,
On Monday Aug. 16 we tried to pay for some carpeting that our daughter & son in law had ordered from the H D store # 6228 in Bloomfield, CT. Jon Michaud from customer service at the manchester, NH store made several phone calls to the CT store to no avail.
On Tuesday Aug. 17 he continued to make phone calls to have a copy of the carpet order FAX to Manchester. After several trys to no avail he called on Jody Privey from customer service to try and get things straightened out. After she spent 40 minutes on the phone with the CT store #6228 she had success allowing us to make the payment while we were in the Manchester, NH store.
Between Jon's & Jody's patience and persistance we were very satified once again with doing business at Home Depot.
Thank You Jon & Jody
from Russell & Rose Willard
603-622-7766
mman1776@aol.com

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When compared to Lowes, I found HD pricing to be better on many items but on select items Lowes was much cheaper so best to shop around. Both have websites that are lacking.

4
★★★★☆

When compared to Lowes, I found HD pricing to be better on many items but on select items Lowes was much cheaper so best to shop around. Both have websites that are lacking.

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Home Depot carries a huge variety of home repair and construction supplies. They sometimes do not have something specific available though. Staff is helpful.

4
★★★★☆

Home Depot carries a huge variety of home repair and construction supplies. They sometimes do not have something specific available though. Staff is helpful.

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Message from The Home Depot

The Manchester, Nh Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Manchester, NH residents. Let us help with your project today!

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