Design & Comfort Inc

★★★★☆

About Design & Comfort Inc

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Home & Garden

Home & Garden
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Gothic Cabinet Craft

104 3rd Ave New York, NY

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Manhattan Shade & Glass

14 East 38th Street New York, NY

4.25 4
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TERRIBLE TERRIBLE TERRIBLE customer service. These guys had the audacity to continue to give the runaround when asked questions about a delivery that was running late. Three times in a row with the same response ("Sorry, the computer systems are down").
When I finally decided that I wanted to cancel the order, the response from the owner/manager was "Sure, no problem". It was as if they had no interest in keeping the business at all.
There is another place right around the corner that I would recommend one hundred times over Design and Comfort.

1
★☆☆☆☆

TERRIBLE TERRIBLE TERRIBLE customer service. These guys had the audacity to continue to give the runaround when asked questions about a delivery that was running late. Three times in a row with the same response ("Sorry, the computer systems are down").
When I finally decided that I wanted to cancel the order, the response from the owner/manager was "Sure, no problem". It was as if they had no interest in keeping the business at all.
There is another place right around the corner that I would recommend one hundred times over Design and Comfort.

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If comfort and style are the two characteristics you want in your home decor, then Design & Comfort is the place for you to shop and have decorate your urban abode.

4
★★★★☆

If comfort and style are the two characteristics you want in your home decor, then Design & Comfort is the place for you to shop and have decorate your urban abode.

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I bought a table and chairs that they said would come in 3-4 months, they ended up coming 8.5 months later. I bought a file cabinet, they said would come in 3-4 months, it came in 5 months. Need I say more?

3
★★★★★

I bought a table and chairs that they said would come in 3-4 months, they ended up coming 8.5 months later. I bought a file cabinet, they said would come in 3-4 months, it came in 5 months. Need I say more?

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We bought a glass table a year ago. We realized that it had a bubble in the glass and reported it the morning after it was delivered. After a year of calling and talking to two different managers and finally to the person in charge of

3
★★★★★

We bought a glass table a year ago. We realized that it had a bubble in the glass and reported it the morning after it was delivered. After a year of calling and talking to two different managers and finally to the person in charge of

Pros: modern furniture

Cons: , no true to customers

 

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