Dr Hart's Emergency Pet Clinic

★★★★★

About Dr Hart's Emergency Pet Clinic

Pets & Animals

Pets & Animals
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We took my 5 year old dog there and we thought she had congestive heart failure she had foam coming out of her mouth and could not breathe. They said she was getting old and she passed right there at the vet. We decided to have her cremated and they said ok while still giving an attitude they said we could pick the ashes up in a week. two weeks later no ashes they said they would be in the next shipment they had a horrible attitude and hung up on us. Two weeks later still no ashes we went down there and raised trouble only to find out our dog was in their freezer and they had never even sent her out. We had already paid and everything. We threatended action and we got the remains back withen 72 hours but you know there are always those questions. If you value your respect and respect for your pets do not ever take them here

0
★☆☆☆☆

We took my 5 year old dog there and we thought she had congestive heart failure she had foam coming out of her mouth and could not breathe. They said she was getting old and she passed right there at the vet. We decided to have her cremated and they said ok while still giving an attitude they said we could pick the ashes up in a week. two weeks later no ashes they said they would be in the next shipment they had a horrible attitude and hung up on us. Two weeks later still no ashes we went down there and raised trouble only to find out our dog was in their freezer and they had never even sent her out. We had already paid and everything. We threatended action and we got the remains back withen 72 hours but you know there are always those questions. If you value your respect and respect for your pets do not ever take them here

Pros: 24 hours

Cons: everything else

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I had a good experience with Dr Hart and I was very grateful that she was there to take care of my pet when he was dying and I was not at home. My regular vet was not available on a holiday weekend and told my friend to take him to an emergency clinic. Dr Hart took good care of him for 4 days till I could get there and was able to say goodbye. She was very kind and spoke with me a few times a day by phone. I couldn't let the other reviews go by without saying something good about Dr. Hart because my experience was not the same as theirs. I was charged a lot of money, but I checked around and that is what it costs, even more many places. The cost of vet care has really gone up in the last few yrs but I don't blame that on Dr Hart. She was also open 24 hrs a day in that office and that is not available elsewhere.

2
★★★★☆

I had a good experience with Dr Hart and I was very grateful that she was there to take care of my pet when he was dying and I was not at home. My regular vet was not available on a holiday weekend and told my friend to take him to an emergency clinic. Dr Hart took good care of him for 4 days till I could get there and was able to say goodbye. She was very kind and spoke with me a few times a day by phone. I couldn't let the other reviews go by without saying something good about Dr. Hart because my experience was not the same as theirs. I was charged a lot of money, but I checked around and that is what it costs, even more many places. The cost of vet care has really gone up in the last few yrs but I don't blame that on Dr Hart. She was also open 24 hrs a day in that office and that is not available elsewhere.

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If you truly care for your pet; DON'T TAKE THEM TO DR. HART. Depending on her mood, your wallet, your skin tone and where your live; she'll determine just how much she wants to help you. Understandibly she has to maintain a business; but somewhere along the way she completely lost sight of her oath as a veterinarian, and forgeting that not only are these our pets but in a number of cases, our family and loved ones. Why would she accept as a lifelong obligation the continual improvement of her professional knowledge and competence to do anything but judge you but the fullness of your wallet.
Dr. Hart, shame on you! Being admitted to the profession of veterinary medicine you solemnly swore to use your scientific knowledge and skills for the benefit of society through the protection of animal health, the relief of animal suffering, the conservation of animal resources, the promotion of public health, and the advancement of medical knowledge. You promised to practice your profession conscientiously, with dignity, and in keeping with the principles of veterinary medical ethics. Of all people, she should understand suffering....after all she is in a wheelchair.

0
★☆☆☆☆

If you truly care for your pet; DON'T TAKE THEM TO DR. HART. Depending on her mood, your wallet, your skin tone and where your live; she'll determine just how much she wants to help you. Understandibly she has to maintain a business; but somewhere along the way she completely lost sight of her oath as a veterinarian, and forgeting that not only are these our pets but in a number of cases, our family and loved ones. Why would she accept as a lifelong obligation the continual improvement of her professional knowledge and competence to do anything but judge you but the fullness of your wallet.
Dr. Hart, shame on you! Being admitted to the profession of veterinary medicine you solemnly swore to use your scientific knowledge and skills for the benefit of society through the protection of animal health, the relief of animal suffering, the conservation of animal resources, the promotion of public health, and the advancement of medical knowledge. You promised to practice your profession conscientiously, with dignity, and in keeping with the principles of veterinary medical ethics. Of all people, she should understand suffering....after all she is in a wheelchair.

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I would NOT RECOMMAND this vet, customer service is the worse I ever experienced. We were treated horribly, judged, and de-grade as pet owners. Her staff was not very helpful at all, very vague, just VERY VERY POOR CUSTOMER SERVICE!!!!

0
★☆☆☆☆

I would NOT RECOMMAND this vet, customer service is the worse I ever experienced. We were treated horribly, judged, and de-grade as pet owners. Her staff was not very helpful at all, very vague, just VERY VERY POOR CUSTOMER SERVICE!!!!

Cons: Poor Customer Service

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Took my ferret in as an emergency and had a great experience. Not only is the staff great but so is Dr. Hart! You can tell all care for our animals like there own!

5
★★★★★

Took my ferret in as an emergency and had a great experience. Not only is the staff great but so is Dr. Hart! You can tell all care for our animals like there own!

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7 out of 12 people found this review helpful.

Review Partner
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I truly appreciate all they've done to keep her alive and comfortable, thanks for everything !

5
★★★★★

I truly appreciate all they've done to keep her alive and comfortable, thanks for everything !

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Thank you.

5
★★★★★

Thank you.

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The staff is very understanding and I will continue to come here always.

5
★★★★★

The staff is very understanding and I will continue to come here always.

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Thanks for the thorough exam.

5
★★★★★

Thanks for the thorough exam.

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All were helpful, kind and attentive to Honey. Thank you.

5
★★★★★

All were helpful, kind and attentive to Honey. Thank you.

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Everything was great, caring. Took me seriously. Thank you Dr. Hart.

5
★★★★★

Everything was great, caring. Took me seriously. Thank you Dr. Hart.

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Did a very good job. Thank you very much.

5
★★★★★

Did a very good job. Thank you very much.

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Absolutely wonderful- saved our baby :) Very patient with all of our calls :) Will recommend to everyone we know.

5
★★★★★

Absolutely wonderful- saved our baby :) Very patient with all of our calls :) Will recommend to everyone we know.

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The staff was patient and understanding about my emergency.

5
★★★★★

The staff was patient and understanding about my emergency.

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Dr. was very honest & up front about her prices.

5
★★★★★

Dr. was very honest & up front about her prices.

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5 stars for the concern for my cats. Shannon is an exceptional vet tech & I appreciate her & Dr. Hart's help.

5
★★★★★

5 stars for the concern for my cats. Shannon is an exceptional vet tech & I appreciate her & Dr. Hart's help.

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Excellent- Thank you for all your care and help!!

5
★★★★★

Excellent- Thank you for all your care and help!!

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I was a scared new parent, calling in the middle of the night. They welcomed me in with care and attention that I was not imagining. I was also in and out in no time. Wish my emergency room visits were this quick & pleasant!!!

5
★★★★★

I was a scared new parent, calling in the middle of the night. They welcomed me in with care and attention that I was not imagining. I was also in and out in no time. Wish my emergency room visits were this quick & pleasant!!!

.

Took my ferret in as an emergency and had a great experience. Not only is the staff great but so is Dr. Hart! You can tell all care for our animals like there own!

5
★★★★★

Took my ferret in as an emergency and had a great experience. Not only is the staff great but so is Dr. Hart! You can tell all care for our animals like there own!

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Took my cat in last month when she was crying in pain where she had to spend the night. I called every 2 hours to check up on her. The staff never got annoyed with me calling and was always very helpful. Dr. Hart saved her life and made me

5
★★★★★

Took my cat in last month when she was crying in pain where she had to spend the night. I called every 2 hours to check up on her. The staff never got annoyed with me calling and was always very helpful. Dr. Hart saved her life and made me

 

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