American Auto & Tire Service

★★★☆☆

Automotive

Automotive
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Outstanding service! I took by BMW there to get my wheels reconditioned and new tires. This business saved me hundreds of dollars and I am very pleased with the service. The folks treated me with respect and performed excellent. Steve is outstanding. I highly recommend them to everyone.

5
★★★★★

Outstanding service! I took by BMW there to get my wheels reconditioned and new tires. This business saved me hundreds of dollars and I am very pleased with the service. The folks treated me with respect and performed excellent. Steve is outstanding. I highly recommend them to everyone.

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HORRIBLE PEOPLE!!!! They tried to rip of my 19 year old daughter and then called her names and purposely damaged her tire when they put it back on cause she changed her mind and decide they were too expensive for used tires they were going to put on her car. They also told lies about mismatched tires being ok to drive on which is not true it is very dangerous!! I use to go there in the past now I will never go there again!!! I would give them a minus 3 stars if I could!!!

1
★☆☆☆☆

HORRIBLE PEOPLE!!!! They tried to rip of my 19 year old daughter and then called her names and purposely damaged her tire when they put it back on cause she changed her mind and decide they were too expensive for used tires they were going to put on her car. They also told lies about mismatched tires being ok to drive on which is not true it is very dangerous!! I use to go there in the past now I will never go there again!!! I would give them a minus 3 stars if I could!!!

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They have the worst customer service, especially the guy with the pony tail!

1
★☆☆☆☆

They have the worst customer service, especially the guy with the pony tail!

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.

If you're going somewhere else for tires you're doing yourself and your community a disservice.

The service was great and my car rides like a new one again. All done UNDER my projected cost after shopping around town for similar tires and "deals".

Steve answered all my questions and took me back into their stock to actually see the tires and choices that he had available. Very hands on, very informative and to the point.

My only complaint is that the service was done so efficiently that the fishing discussion I was having with Steve's father got cut short due to my car being ready so fast! (there's always next time) :-)

I highly recommend you support this local business for their long standing hard work and excellent service. I know I will.

5
★★★★★

If you're going somewhere else for tires you're doing yourself and your community a disservice.

The service was great and my car rides like a new one again. All done UNDER my projected cost after shopping around town for similar tires and "deals".

Steve answered all my questions and took me back into their stock to actually see the tires and choices that he had available. Very hands on, very informative and to the point.

My only complaint is that the service was done so efficiently that the fishing discussion I was having with Steve's father got cut short due to my car being ready so fast! (there's always next time) :-)

I highly recommend you support this local business for their long standing hard work and excellent service. I know I will.

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A friend recommended American Tire to me last year. I purchased snow tires last winter and a full set of regular tires in the late spring. Both visits were very quick and thorough. I was treated respectfully and the price couldn't be beat! I live in Strongsville, but have no problem driving to Wadsworth to do business with these folks...They are well worth the trip!

4
★★★★☆

A friend recommended American Tire to me last year. I purchased snow tires last winter and a full set of regular tires in the late spring. Both visits were very quick and thorough. I was treated respectfully and the price couldn't be beat! I live in Strongsville, but have no problem driving to Wadsworth to do business with these folks...They are well worth the trip!

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I don't often wade in on things like this but in this case, Steve and his operation must be defended, commended and upheld as a great example of a small family owned and operated business.

I've patronized this business for more that a decade with every one of my personal family cars up to and including my high perfomance Mustang and foriegn luxury sports cars. These folks are just very good and have my complete trust. In a handfull of cases Steve has quoted a price and then collected far less than that because he "found a much cheaper fix". The most recent being 150 dollar quote that magically became free. I would have paid up.

Yes Steve can be gruff and caustic at times but is very fair man. I think he has the same trouble I have when someone is just being a fool and wasting his time.

4
★★★★☆

I don't often wade in on things like this but in this case, Steve and his operation must be defended, commended and upheld as a great example of a small family owned and operated business.

I've patronized this business for more that a decade with every one of my personal family cars up to and including my high perfomance Mustang and foriegn luxury sports cars. These folks are just very good and have my complete trust. In a handfull of cases Steve has quoted a price and then collected far less than that because he "found a much cheaper fix". The most recent being 150 dollar quote that magically became free. I would have paid up.

Yes Steve can be gruff and caustic at times but is very fair man. I think he has the same trouble I have when someone is just being a fool and wasting his time.

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.

I have had our cars, (four of them - over this time) serviced by American Auto for about 13 years now. I always get the best price, and the best service. We also get to hear some of the reality about the condition of a car, if it is "worth" repairing, or not. I would never take my cars anyplace else. My married daughter lives in the DC area now, and she and her husband travel home to Wadsworth for their service on a car with over 150000 miles on it. They do this because when they have gone places closer to home, they do not get the quality for the price they have here. Bad things can happen, I imagine, with nearly anybody, but this place is overall the best place I have ever had my cars serviced. I hope Jay and Steve stay right here for many years to come.

5
★★★★★

I have had our cars, (four of them - over this time) serviced by American Auto for about 13 years now. I always get the best price, and the best service. We also get to hear some of the reality about the condition of a car, if it is "worth" repairing, or not. I would never take my cars anyplace else. My married daughter lives in the DC area now, and she and her husband travel home to Wadsworth for their service on a car with over 150000 miles on it. They do this because when they have gone places closer to home, they do not get the quality for the price they have here. Bad things can happen, I imagine, with nearly anybody, but this place is overall the best place I have ever had my cars serviced. I hope Jay and Steve stay right here for many years to come.

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.

I lived in Wadsworth for 8 years and had my vehicles serviced here without any problems at very reasonable pricing. I have moved to Cleveland, about 45 minutes away, and still bring my vehicles back for service. Steve is the man!

5
★★★★★

I lived in Wadsworth for 8 years and had my vehicles serviced here without any problems at very reasonable pricing. I have moved to Cleveland, about 45 minutes away, and still bring my vehicles back for service. Steve is the man!

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If you want to be treated like a piece of dirt then go here...if you want cheap prices without a warranty the go here...I used to be a regular customer at this shop, but had many instances where the owner, Steve, would just be completely rude to me and my family. The final straw was when I had an oil change done by his establishment and 2 days later while driving my car oil light came on. I looked under the car and oil was everywhere. I had it towed to the nearest shop to have it looked at and it ended up being just a faulty oil filter that was put on too loosely. I was charged $120 to be told this, so I brought the bill to Steve to ask if he would cover it since it was his employees fault for the problem. I was told I was lying and that his people would never do that. That left me infuriated and words were exchanged. He called me every name in the book in front of my father and about 5 customers and then threw money at me and told me to get off his property. I have since filed a complaint with the BBB. I believe in small business, but I can not wait until he is bought out or run out of town.

1
★☆☆☆☆

If you want to be treated like a piece of dirt then go here...if you want cheap prices without a warranty the go here...I used to be a regular customer at this shop, but had many instances where the owner, Steve, would just be completely rude to me and my family. The final straw was when I had an oil change done by his establishment and 2 days later while driving my car oil light came on. I looked under the car and oil was everywhere. I had it towed to the nearest shop to have it looked at and it ended up being just a faulty oil filter that was put on too loosely. I was charged $120 to be told this, so I brought the bill to Steve to ask if he would cover it since it was his employees fault for the problem. I was told I was lying and that his people would never do that. That left me infuriated and words were exchanged. He called me every name in the book in front of my father and about 5 customers and then threw money at me and told me to get off his property. I have since filed a complaint with the BBB. I believe in small business, but I can not wait until he is bought out or run out of town.

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1 out of 1 people found this review helpful.

.

I've never had a problem with Steve or anyone else at American Tire. They are very knowledgeable about things and have always given me a cheaper price. Trust me i'm a very frugal person and check EVERY time whether it's the cheapest. It always is.

If you want a good deal from a local business that isn't owned by a huge corporation, this is the place to go.

5
★★★★★

I've never had a problem with Steve or anyone else at American Tire. They are very knowledgeable about things and have always given me a cheaper price. Trust me i'm a very frugal person and check EVERY time whether it's the cheapest. It always is.

If you want a good deal from a local business that isn't owned by a huge corporation, this is the place to go.

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.

I've bought several sets of tire from these guys,and i've never had any problems,i've sent my wife and my friends steves way and never heard anything bad about them.their customer service may not be top notch but you have to remember this is a family owned business that has become swamped in the last few years they are not a huge corporation like ntb or wal mart!everyone thats there is there almost every day ,open to close, so if you can't handle hearing the truth or not getting the run around go to wal mart and tak to someone that don't know a rats a** about anything!!!

4
★★★★☆

I've bought several sets of tire from these guys,and i've never had any problems,i've sent my wife and my friends steves way and never heard anything bad about them.their customer service may not be top notch but you have to remember this is a family owned business that has become swamped in the last few years they are not a huge corporation like ntb or wal mart!everyone thats there is there almost every day ,open to close, so if you can't handle hearing the truth or not getting the run around go to wal mart and tak to someone that don't know a rats a** about anything!!!

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0 out of 2 people found this review helpful.

.

. My tires were defective. I was being charged $25 per tire. I tried to discuss this politely, Steve was rude. I explained that after I pay another $25 per tire in less than 6 months, I could have purchased new ones! He told me to go to Wal-Mart, buy new ones from them and bring him the tires he sold me and he would refund me $100 of my total of $185. When I did this, he told me I had to sign the original receipt and leave it with him. . I would gladly sign a re-fund form. He then told me that I did not want my $100 bad enough. Because I needed my $100, I said I would forfeit my receipt. His wife and he began calling me an ass over an d over again. They then yelled at me to get off of their property. I do not reccomend them to anyone!.

1
★☆☆☆☆

. My tires were defective. I was being charged $25 per tire. I tried to discuss this politely, Steve was rude. I explained that after I pay another $25 per tire in less than 6 months, I could have purchased new ones! He told me to go to Wal-Mart, buy new ones from them and bring him the tires he sold me and he would refund me $100 of my total of $185. When I did this, he told me I had to sign the original receipt and leave it with him. . I would gladly sign a re-fund form. He then told me that I did not want my $100 bad enough. Because I needed my $100, I said I would forfeit my receipt. His wife and he began calling me an ass over an d over again. They then yelled at me to get off of their property. I do not reccomend them to anyone!.

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2 out of 4 people found this review helpful.

 

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