Metro Lexus

★★★★★
  • 13600 Brookpark Rd

    Cleveland, OH 44135

    Map & Directions
  • 216-916-6000

Automotive

Automotive
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5 39
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I have always had the utmost enjoyable visit at Metro Lexus!!

3
★★★★★

I have always had the utmost enjoyable visit at Metro Lexus!!

.

everyone is always helpful. do a great job

4
★★★★☆

everyone is always helpful. do a great job

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.

Very good overall performance. I was quite satisfied.

4
★★★★☆

Very good overall performance. I was quite satisfied.

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.

Service was performed on short notice and everyone was very accommodating!

3
★★★★★

Service was performed on short notice and everyone was very accommodating!

.

Mike went out of his way to fit me in last minute, since i was flying back into town and needed the work done promptly.

3
★★★★★

Mike went out of his way to fit me in last minute, since i was flying back into town and needed the work done promptly.

.

Its always a pleasure to come to Metro Lexus.Theyre outstanding..

3
★★★★★

Its always a pleasure to come to Metro Lexus.Theyre outstanding..

.

Service was AAA+, Bob Ross was fantastic and a pleasure to deal with. I am very happy with the repairs and everything. Metro Lexus gets a 10 out of 10 rating!!!!!!!!

5
★★★★★

Service was AAA+, Bob Ross was fantastic and a pleasure to deal with. I am very happy with the repairs and everything. Metro Lexus gets a 10 out of 10 rating!!!!!!!!

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.

Love the customer service and Carlyn is the best!

3
★★★★★

Love the customer service and Carlyn is the best!

.

Overall experience is superior. Cleanliness of facility is GOOD++, my loaner GOOD++, Quality of dealer GOOD++

3
★★★★★

Overall experience is superior. Cleanliness of facility is GOOD++, my loaner GOOD++, Quality of dealer GOOD++

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I appreciate the convenience of no waiting and having the loaner car right in the service area available

5
★★★★★

I appreciate the convenience of no waiting and having the loaner car right in the service area available

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.

Always a nice experience with service at Metro Lexus

3
★★★★★

Always a nice experience with service at Metro Lexus

.

Friendly-Great staff

3
★★★★★

Friendly-Great staff

.

It was terrific. Everyone was very nice, helpful and thorough. I truly felt like everyone had my best interest at heart

5
★★★★★

It was terrific. Everyone was very nice, helpful and thorough. I truly felt like everyone had my best interest at heart

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.

All of my service requests were beyond expectations. I am very happy with the results and once again you have made me Lexus customer for life Thanks for everything.

5
★★★★★

All of my service requests were beyond expectations. I am very happy with the results and once again you have made me Lexus customer for life Thanks for everything.

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.

Very good service, they are a 10 out of 10.

3
★★★★★

Very good service, they are a 10 out of 10.

.

Very personal and professional Steven Glerke has done an excellent job and has provided me with outstanding service.

5
★★★★★

Very personal and professional Steven Glerke has done an excellent job and has provided me with outstanding service.

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.

Yes Carlyn was very professional and concise, she was exemplary. All went as expected from Lexus :)

3
★★★★★

Yes Carlyn was very professional and concise, she was exemplary. All went as expected from Lexus :)

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Its ridiculous how clean my car is! Perfect!Thank you! The loaner car was great and bringing the car back to me was wonderful. Thanks for an easy experience.

5
★★★★★

Its ridiculous how clean my car is! Perfect!Thank you! The loaner car was great and bringing the car back to me was wonderful. Thanks for an easy experience.

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.

Your staff is friendlier than the country club I belong to!

3
★★★★★

Your staff is friendlier than the country club I belong to!

.

I continue to be impressed with all facets of Metro Lexus. Beginning with my salesman, Mr. Paul Lombardo! Every person I have been in contact with in service has been positive, accurate, detailed, and genuine. Metro could serve as a Model Dealership for Lexus!

5
★★★★★

I continue to be impressed with all facets of Metro Lexus. Beginning with my salesman, Mr. Paul Lombardo! Every person I have been in contact with in service has been positive, accurate, detailed, and genuine. Metro could serve as a Model Dealership for Lexus!

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.

Service work done in a timely manner as always. I rate this dealer SUPERIOR. Everything was explained in detail, very thorough.

3
★★★★★

Service work done in a timely manner as always. I rate this dealer SUPERIOR. Everything was explained in detail, very thorough.

.

Beautiful job! You guys do a beautiful job, my car is like new!Quality of work is PERFECT!

3
★★★★★

Beautiful job! You guys do a beautiful job, my car is like new!Quality of work is PERFECT!

.

Metro Lexus continues to provide outstanding service and support on my vehicle. Staff is always very friendly

5
★★★★★

Metro Lexus continues to provide outstanding service and support on my vehicle. Staff is always very friendly

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.

Previous service experience was great so I came back, this is a good authorized Lexus Dealer, and convenient hours.

5
★★★★★

Previous service experience was great so I came back, this is a good authorized Lexus Dealer, and convenient hours.

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Responsive to all my wishes, straight forward and courteous.\r
\r

3
★★★★★

Responsive to all my wishes, straight forward and courteous.\r
\r

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I was quite pleased with the people and service receieved.My service was done in a timely manner and the area is very presentable.

5
★★★★★

I was quite pleased with the people and service receieved.My service was done in a timely manner and the area is very presentable.

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Courteous as always! I have been a Lexus customer for about 10years and I will always be a Lexus customer

3
★★★★★

Courteous as always! I have been a Lexus customer for about 10years and I will always be a Lexus customer

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My sales rep, Adam Patridge was outstanding prfessional. I'd definitely buy from Metro and Adam again!

5
★★★★★

My sales rep, Adam Patridge was outstanding prfessional. I'd definitely buy from Metro and Adam again!

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.

The inside of this facility is welcoming and beautiful! the entire experience was exceptional-thank you!

5
★★★★★

The inside of this facility is welcoming and beautiful! the entire experience was exceptional-thank you!

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.

Enjoy dealing with metro lexus. Would consider the dealership favorably when I am searching for a new car.

4
★★★★☆

Enjoy dealing with metro lexus. Would consider the dealership favorably when I am searching for a new car.

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.

Mr. David Fisher treated us well during the process to buy our Lexus. He presented the merts of Lexus cars and listened sincerely to our comments and questions. As a result we purchased our 4th Lexus in 16 year period. Our best "connect"

3
★★★★★

Mr. David Fisher treated us well during the process to buy our Lexus. He presented the merts of Lexus cars and listened sincerely to our comments and questions. As a result we purchased our 4th Lexus in 16 year period. Our best "connect"

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Excellent people. Last 2 cars I bought were from here. I have always been satisfied here at Metro Lexus

5
★★★★★

Excellent people. Last 2 cars I bought were from here. I have always been satisfied here at Metro Lexus

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.

The professional sales approach and the outstanding service depmt make dealing with Metro Lexus an unrivaled and outstanding experience

4
★★★★☆

The professional sales approach and the outstanding service depmt make dealing with Metro Lexus an unrivaled and outstanding experience

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.

Salesman and Financial officer were extremely friendly and courteous all questions answered, and phone calls returned promptly.

3
★★★★★

Salesman and Financial officer were extremely friendly and courteous all questions answered, and phone calls returned promptly.

.

I have always been treated well by Tom Canada and the rest of the staff at metro lexus. I will be a loyal customer. THank you Tom C!

5
★★★★★

I have always been treated well by Tom Canada and the rest of the staff at metro lexus. I will be a loyal customer. THank you Tom C!

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.

Quality of work performed was excellent.Overall I would recommend your company to our best friends. Excellent choice of dealer and people, and service

5
★★★★★

Quality of work performed was excellent.Overall I would recommend your company to our best friends. Excellent choice of dealer and people, and service

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The quality of service is superb as I have never had to return the car for additional
service or any other reason. The staff is courteous & friendly & fully knowledgeable of the
mechanical needs of my car

5
★★★★★

The quality of service is superb as I have never had to return the car for additional
service or any other reason. The staff is courteous & friendly & fully knowledgeable of the
mechanical needs of my car

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.

This service was not a typical service, considering that - everything was great. The service team is very friendly and accommodating! As always a great experience at Metro Lexus! I am very happy to be your customer.\r

3
★★★★★

This service was not a typical service, considering that - everything was great. The service team is very friendly and accommodating! As always a great experience at Metro Lexus! I am very happy to be your customer.\r

.

I called Saturday morning with a burned out tail light. You guys found a loose wire and no charge even though car out of warranty! I am impressed!

4
★★★★☆

I called Saturday morning with a burned out tail light. You guys found a loose wire and no charge even though car out of warranty! I am impressed!

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More about Metro Lexus

At Metro Lexus, our goal is to build trusting relationships with every customer, to serve them as they deserve, & to create an always enjoyable experience. Our Cleveland Lexus area dealership offers the complete line of Lexus vehicles.

 

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