13600 Brookpark Rd
Cleveland, OH 44135
216-916-6000
I have always had the utmost enjoyable visit at Metro Lexus!!
3I have always had the utmost enjoyable visit at Metro Lexus!!
Service was performed on short notice and everyone was very accommodating!
3Service was performed on short notice and everyone was very accommodating!
Mike went out of his way to fit me in last minute, since i was flying back into town and needed the work done promptly.
3Mike went out of his way to fit me in last minute, since i was flying back into town and needed the work done promptly.
Its always a pleasure to come to Metro Lexus.Theyre outstanding..
3Its always a pleasure to come to Metro Lexus.Theyre outstanding..
Service was AAA+, Bob Ross was fantastic and a pleasure to deal with. I am very happy with the repairs and everything. Metro Lexus gets a 10 out of 10 rating!!!!!!!!
5Love the customer service and Carlyn is the best!
3Love the customer service and Carlyn is the best!
Overall experience is superior. Cleanliness of facility is GOOD++, my loaner GOOD++, Quality of dealer GOOD++
3Overall experience is superior. Cleanliness of facility is GOOD++, my loaner GOOD++, Quality of dealer GOOD++
I appreciate the convenience of no waiting and having the loaner car right in the service area available
5Always a nice experience with service at Metro Lexus
3Always a nice experience with service at Metro Lexus
Friendly-Great staff
3Friendly-Great staff
It was terrific. Everyone was very nice, helpful and thorough. I truly felt like everyone had my best interest at heart
5All of my service requests were beyond expectations. I am very happy with the results and once again you have made me Lexus customer for life Thanks for everything.
5Very good service, they are a 10 out of 10.
3Very good service, they are a 10 out of 10.
Very personal and professional Steven Glerke has done an excellent job and has provided me with outstanding service.
5Yes Carlyn was very professional and concise, she was exemplary. All went as expected from Lexus :)
3Yes Carlyn was very professional and concise, she was exemplary. All went as expected from Lexus :)
Its ridiculous how clean my car is! Perfect!Thank you! The loaner car was great and bringing the car back to me was wonderful. Thanks for an easy experience.
5Your staff is friendlier than the country club I belong to!
3Your staff is friendlier than the country club I belong to!
I continue to be impressed with all facets of Metro Lexus. Beginning with my salesman, Mr. Paul Lombardo! Every person I have been in contact with in service has been positive, accurate, detailed, and genuine. Metro could serve as a Model Dealership for Lexus!
5Service work done in a timely manner as always. I rate this dealer SUPERIOR. Everything was explained in detail, very thorough.
3Service work done in a timely manner as always. I rate this dealer SUPERIOR. Everything was explained in detail, very thorough.
Beautiful job! You guys do a beautiful job, my car is like new!Quality of work is PERFECT!
3Beautiful job! You guys do a beautiful job, my car is like new!Quality of work is PERFECT!
Metro Lexus continues to provide outstanding service and support on my vehicle. Staff is always very friendly
5Previous service experience was great so I came back, this is a good authorized Lexus Dealer, and convenient hours.
5Responsive to all my wishes, straight forward and courteous.\r
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Responsive to all my wishes, straight forward and courteous.\r
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I was quite pleased with the people and service receieved.My service was done in a timely manner and the area is very presentable.
5Courteous as always! I have been a Lexus customer for about 10years and I will always be a Lexus customer
3Courteous as always! I have been a Lexus customer for about 10years and I will always be a Lexus customer
My sales rep, Adam Patridge was outstanding prfessional. I'd definitely buy from Metro and Adam again!
5The inside of this facility is welcoming and beautiful! the entire experience was exceptional-thank you!
5Enjoy dealing with metro lexus. Would consider the dealership favorably when I am searching for a new car.
4Mr. David Fisher treated us well during the process to buy our Lexus. He presented the merts of Lexus cars and listened sincerely to our comments and questions. As a result we purchased our 4th Lexus in 16 year period. Our best "connect"
3Mr. David Fisher treated us well during the process to buy our Lexus. He presented the merts of Lexus cars and listened sincerely to our comments and questions. As a result we purchased our 4th Lexus in 16 year period. Our best "connect"
Excellent people. Last 2 cars I bought were from here. I have always been satisfied here at Metro Lexus
5The professional sales approach and the outstanding service depmt make dealing with Metro Lexus an unrivaled and outstanding experience
4Salesman and Financial officer were extremely friendly and courteous all questions answered, and phone calls returned promptly.
3Salesman and Financial officer were extremely friendly and courteous all questions answered, and phone calls returned promptly.
I have always been treated well by Tom Canada and the rest of the staff at metro lexus. I will be a loyal customer. THank you Tom C!
5Quality of work performed was excellent.Overall I would recommend your company to our best friends. Excellent choice of dealer and people, and service
5The quality of service is superb as I have never had to return the car for additional
service or any other reason. The staff is courteous & friendly & fully knowledgeable of the
mechanical needs of my car
This service was not a typical service, considering that - everything was great. The service team is very friendly and accommodating! As always a great experience at Metro Lexus! I am very happy to be your customer.\r
3This service was not a typical service, considering that - everything was great. The service team is very friendly and accommodating! As always a great experience at Metro Lexus! I am very happy to be your customer.\r
I called Saturday morning with a burned out tail light. You guys found a loose wire and no charge even though car out of warranty! I am impressed!
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