The Shaggy Dog Inc.

★★★☆☆
  • 11975 Clow Corner Rd

    Dallas, OR 97338

    Map & Directions
  • 503-623-3883

About The Shaggy Dog Inc.

Categories
  • Pet Sitting
  • Pet Grooming
Hours
M-F 8am-5:30pm, Sa 9am-4pm, Su 4pm-4:30pm (Open Mon-Sun)
Special Offer
Book a service now!
Emails
  • theshaggydog975@gmail.com
Year Established
  • 1989
Payment Options
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa

Pets & Animals

Pets & Animals
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.

I have recently boarded my 2 dogs there, one usually gets stressed, and throws up and bloody diarrhea....Not this time
They enjoyed themselves!
They both came out with no issues!
Highly recommend.

5
★★★★★

I have recently boarded my 2 dogs there, one usually gets stressed, and throws up and bloody diarrhea....Not this time
They enjoyed themselves!
They both came out with no issues!
Highly recommend.

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.

I've taken my dogs to the Shaggy Dog Kennel for 8 yrs now. This past year the quality has gone dowhill.

Today I got one of my two dogs back for the third time in a row with caked feces on his bottom. Shelly said it was just from today. She also said he was stressed by the other dogs. For 8 yrs prior, no diahrrea or stress... only three visits over the past year.

I know my animal. This was not one day's feces. Even with the report of diahrrea... not unexpected for a dog with Hip Dysplasia... this was way more than one day's worth.

There was no offer to refund any of the extra "pampered pet" fee. Just an explanation that the girl on duty this morning was in a hurry to get off work because they were taking "grandma's ashes to the coast to spread them."

With all due respect, Granny's dead! You're paid to care for my animal as well as I do at home. My dog deserves far better than what has happened three times in a row.

A year ago, in addition to dog feces, our thyroid medication cat was not given all of the medication we left for her. She should NOT have had left over meds. Nearly half the doses were still in the bottle, after ten days away.

I don't know what's happened to this fine business. However, I cannot in good conscience ever recommend this business again.

1
★☆☆☆☆

I've taken my dogs to the Shaggy Dog Kennel for 8 yrs now. This past year the quality has gone dowhill.

Today I got one of my two dogs back for the third time in a row with caked feces on his bottom. Shelly said it was just from today. She also said he was stressed by the other dogs. For 8 yrs prior, no diahrrea or stress... only three visits over the past year.

I know my animal. This was not one day's feces. Even with the report of diahrrea... not unexpected for a dog with Hip Dysplasia... this was way more than one day's worth.

There was no offer to refund any of the extra "pampered pet" fee. Just an explanation that the girl on duty this morning was in a hurry to get off work because they were taking "grandma's ashes to the coast to spread them."

With all due respect, Granny's dead! You're paid to care for my animal as well as I do at home. My dog deserves far better than what has happened three times in a row.

A year ago, in addition to dog feces, our thyroid medication cat was not given all of the medication we left for her. She should NOT have had left over meds. Nearly half the doses were still in the bottle, after ten days away.

I don't know what's happened to this fine business. However, I cannot in good conscience ever recommend this business again.

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0 out of 1 people found this review helpful.

.

I have been taking my two small dogs to Shaggy Dog for a couple of years now and wouldn't dream of taking them anywhere else. Shelly and her staff are amazing with animals, very attentive to detail and are overflowing with compassion for the animals that they take care of.

I have a hard time with taking the reviewer who posted in all caps seriously. If you are truly a business owner you should have enough tact to not type/yell to get your point across. I also fail to understand how your dogs separation anxiety and the issues resulting from that are the fault of Shaggy Dog. Shaggy Dog acted as they should have by taking your dog to the vet. You shouldn't expect to get your money back when they provided care to your dog. Had they not taken your dog to the vet then yes, they should be held responsible. I know we live in a day and age where everyone thinks that they're entitled to everything, but here in the real world you don't get something for nothing. They provided a service and you need to pay for that service.

For those who are seriously contemplating taking your dogs to the Shaggy Dog, I highly recommend them and if your dog has separation anxiety issues perhaps you should go in and talk with the staff before just dropping your dog off and darting out.

5
★★★★★

I have been taking my two small dogs to Shaggy Dog for a couple of years now and wouldn't dream of taking them anywhere else. Shelly and her staff are amazing with animals, very attentive to detail and are overflowing with compassion for the animals that they take care of.

I have a hard time with taking the reviewer who posted in all caps seriously. If you are truly a business owner you should have enough tact to not type/yell to get your point across. I also fail to understand how your dogs separation anxiety and the issues resulting from that are the fault of Shaggy Dog. Shaggy Dog acted as they should have by taking your dog to the vet. You shouldn't expect to get your money back when they provided care to your dog. Had they not taken your dog to the vet then yes, they should be held responsible. I know we live in a day and age where everyone thinks that they're entitled to everything, but here in the real world you don't get something for nothing. They provided a service and you need to pay for that service.

For those who are seriously contemplating taking your dogs to the Shaggy Dog, I highly recommend them and if your dog has separation anxiety issues perhaps you should go in and talk with the staff before just dropping your dog off and darting out.

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0 out of 1 people found this review helpful.

.

In 2004 this business broke my dog's leg. I was told by a past employee that the groomer lost her temper and repeatedly hit her with a metal brush. She now has 5 pins in her leg. I was lied to about how it happend and they even charged me for the grooming. Don't bring a pet her unless you really don't like your pet...

1
★☆☆☆☆

In 2004 this business broke my dog's leg. I was told by a past employee that the groomer lost her temper and repeatedly hit her with a metal brush. She now has 5 pins in her leg. I was lied to about how it happend and they even charged me for the grooming. Don't bring a pet her unless you really don't like your pet...

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1 out of 3 people found this review helpful.

.

I've been taking my dog and cat to Shaggt Dog several years now. My dog is always happy to see Shelly, the owner, and really wags his tail when he sees a couple of the guys who work there who walk him. He is, of course not crazy about the bather or the groomer - no surprize there. ; ) I have boarded both my cat and dog. They have been well taken care of. I trust Shaggy Dog or I wouldn't leave my pet there.

4
★★★★☆

I've been taking my dog and cat to Shaggt Dog several years now. My dog is always happy to see Shelly, the owner, and really wags his tail when he sees a couple of the guys who work there who walk him. He is, of course not crazy about the bather or the groomer - no surprize there. ; ) I have boarded both my cat and dog. They have been well taken care of. I trust Shaggy Dog or I wouldn't leave my pet there.

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2 out of 4 people found this review helpful.

.

The Shaggy Dog Kennel is a great place to bring your dog for daycare or over night care. Their employee's are great with my dog (even if he is a pain) and their prices are very fair for the care they give. I have never had a single complaint about them and the owner is a very compassionate person to the animals who are brought into her business. I love that they have a full groom shop as well.

5
★★★★★

The Shaggy Dog Kennel is a great place to bring your dog for daycare or over night care. Their employee's are great with my dog (even if he is a pain) and their prices are very fair for the care they give. I have never had a single complaint about them and the owner is a very compassionate person to the animals who are brought into her business. I love that they have a full groom shop as well.

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3 out of 4 people found this review helpful.

.

I TOOK MY HEALTHY 21/2 YR OLD GERMAN SHEPHERD FEMALE HERE ON A LATE THURSDAY AFTERNOON. THE INTAKE PROCESS SHOULD HAVE BEEN ENOUGH OF A CLUE THAT THIS PLACE WAS A DISORGANIZED MESS. NOT ONLY DID THEY TAKE MY DOG FROM ME IMMEDIATELY AND LOCKED HER IN A PEN BECAUSE A DIFFICULT DOG WAS LEAVING, THEY ALSO REFUSED TO BRING HER BACK TO ME ONCE THE DOG HAD LEFT. THEY ALSO REFUSED TO LET ME SEE THE KENNEL AREA. THE INTAKE WOMAN WAS THE ONE I LEFT INSTRUCTIONS WITH AND REVIEWED WITH HER ALL OF MY DOG'S COMMANDS AND PROCEDURES. SHE WAS SO SPLATTERED THAT SHE COULD NOT EVEN FOLLOW MY INSTRUCTIONS WHEN I TRIED TO REVIEW THEM WITH HER AS A RECAP. HAD I NOT NEEDED TO FLY LATER THAT DAY, I WOULD HAVE TAKEN MY DOG WITH ME AT THAT TIME. ALL THE WHILE THAT THE INTAKE IS HAPPENING, MY DOG IS IN AN OUTSIDE CAGE WHERE SHE CAN SEE AND HEAR ME. AS A RESULT, ALL SHE DID WAS BARK AND CRY.I FLEW BACK INTO PDX ON MONDAY MORNING AND HAD A MSG WAITING FOR ME TO CONTACT THE KENNEL. CLD AND WAS TOLD THAT THAT AM MY DOG 'STUMBLED' OUT OF HER KENNEL EARLIER THAT MORNING AND 'SEEMED TO BE' SICK....SO MUCH SO THAT THEY WERE TAKING HER TO THE VET IN DALLAS. I IMMEDIATELY HEADED TO DALLAS AS WELL. WHEN I ARRIVED, THE VET TOLD ME THAT MY DOG WAS IN BAD SHAPE, WAS RUNNING A VERY HIGH FEVER AND HAD GIVEN HER 5 DIFFERENT INJECTIONS TO FIGHT ANY INFECTION THAT SHE MAY HAVE CONTRACTED. WHEN I WENT INTO THE VET'S KENNELS, I WAS SHOCKED AND SO UPSET TO SEE THE WAY MY DOG LOOKED AND ACTED. SHE COULDN'T EVEN GET UP TO COME TO THE KENNEL DOOR!!!!! IT WAS UNBELIEVABLE!!!!!!!!!!!!!!!! DR. RIVERS IS A VERY COMPASSIONATE MAN AND HIS ASSISTANT IS WONDERFUL. THEY TOLD ME THAT IT WAS OBVIOUS THAT MY DOG HAD BEEN LEFT IN THE KENNEL TO BARK HERSELF HOARSE ,AS SHE HAD NO BARK LEFT; AND ONCE THAT HAPPENS TO A DOG, THEY SPIRAL DOWNWARD. THEY GAVE ME MORE MEDICATION FOR HER AND RELEASED HER. IT TOOK TWO OF US TO CARRY HER TO THE CAR AS SHE STILL COULD NOT WALK. THE KENNEL OWNER HAD BROUGHT HER BED AND BLANKET TO THE VETS. WHEN I PICKED UP THESE THINGS TO PUT THEM IN THE CAR, THEY WERE SOAKED WITH URINE.....DRIPPING SOAKED. THIS WAS DISGUSTING AND CERTAINLY INDICATED THE NEGLECT OF MY DOG. GOD ONLY KNOWS HOW MANY DAYS SHE SAT IN THAT FILTH!! THE VET'S ASSISTANT HELPED ME BAG THEM AND WAS KIND ENOUGH TO SUGGEST UNSOLICITED, THAT I TAKE MY DOG TO ANOTHER KENNEL IN THE FUTURE AND GAVE ME THE NAME. I CLD MY VET IN PDX AND AFTER BEING TOLD THE CONDITION OF MY DOG, HE WANTED TO SEE HER RIGHT AWAY. AFTER EXAM, LAB WORK AND OBSERVATION, MY DOG HAD A URINARY TRACT INFECTION, PNEUMONIA AND WAS DEHYDRATED. IT COST OVER $500 TO GET MY DOG THROUGH THIS CRISIS. I CALLED TO INFORM THE OWNER, SHELLY, THE DIAGNOSIS AND TO FIND OUT JUST WHAT HAD HAPPENED. SHE CLAIMED TOTAL IGNORANCE THAT MY DOG HAD NOT BEEN CARED FOR PROPERLY AND SAID THAT ALL THE DOGS' BEDS AND BLANKETS GET SOAKED......AS IF THAT MADE THIS SITUATION OK. ON TOP OF IT ALL, SHE REFUSED TO GIVE ME A REFUND.AS A RESULT, I WROTE AN EDITORIAL IN OUR LOCAL PAPER THAT WAS PUBLISHED WARNING PEOPLE TO STAY CLEAR OF THIS DOG HELL HOLE, HAVE A HUGE POSTER HANGING IN MY BUSINESS WARNING CUSTOMERS OF THE SAME AND HAVE TOLD EVERYONE I KNOW JUST HOW CARELESS THE SHAGGY DOG WAS WITH MY BELOVED PET, HOW THEY REFUSED TO TAKE ANY RESPONSIBILITY, AND CHARGED ME, TO BOOT. I ALSO QUOTED THE DOLLAR AMOUNT THAT IT TOOK TO BRING MY DOG BACK TO HEALTH.INTERESTINGLY ENOUGH, CUSTOMERS IN MY BUSINESS THAT ARE FROM DALLAS, HAD NOTHING GOOD TO SAY ABOUT THE SHAGGY DOG AND W/O EXCEPTION, SAID THAT THE PLACE HAS A TERRIBLE REPUTATION WITH THE LOCAL RESIDENTS WHO KNOW WHAT GOES ON THERE.NEVER, EVER, TAKE YOUR DOG HERE. IT IS NOTHING BUT A HUGE, NON-CARING HOLDING PEN FOR POOR ANIMALS ON WHOSE BACKS THE OWNERS MAKE MONEY. THEY DESERVE TO HAVE THEIR DOORS CLOSED BY THE OREGON HUMANE SOCIETY!!!

1
★☆☆☆☆

I TOOK MY HEALTHY 21/2 YR OLD GERMAN SHEPHERD FEMALE HERE ON A LATE THURSDAY AFTERNOON. THE INTAKE PROCESS SHOULD HAVE BEEN ENOUGH OF A CLUE THAT THIS PLACE WAS A DISORGANIZED MESS. NOT ONLY DID THEY TAKE MY DOG FROM ME IMMEDIATELY AND LOCKED HER IN A PEN BECAUSE A DIFFICULT DOG WAS LEAVING, THEY ALSO REFUSED TO BRING HER BACK TO ME ONCE THE DOG HAD LEFT. THEY ALSO REFUSED TO LET ME SEE THE KENNEL AREA. THE INTAKE WOMAN WAS THE ONE I LEFT INSTRUCTIONS WITH AND REVIEWED WITH HER ALL OF MY DOG'S COMMANDS AND PROCEDURES. SHE WAS SO SPLATTERED THAT SHE COULD NOT EVEN FOLLOW MY INSTRUCTIONS WHEN I TRIED TO REVIEW THEM WITH HER AS A RECAP. HAD I NOT NEEDED TO FLY LATER THAT DAY, I WOULD HAVE TAKEN MY DOG WITH ME AT THAT TIME. ALL THE WHILE THAT THE INTAKE IS HAPPENING, MY DOG IS IN AN OUTSIDE CAGE WHERE SHE CAN SEE AND HEAR ME. AS A RESULT, ALL SHE DID WAS BARK AND CRY.I FLEW BACK INTO PDX ON MONDAY MORNING AND HAD A MSG WAITING FOR ME TO CONTACT THE KENNEL. CLD AND WAS TOLD THAT THAT AM MY DOG 'STUMBLED' OUT OF HER KENNEL EARLIER THAT MORNING AND 'SEEMED TO BE' SICK....SO MUCH SO THAT THEY WERE TAKING HER TO THE VET IN DALLAS. I IMMEDIATELY HEADED TO DALLAS AS WELL. WHEN I ARRIVED, THE VET TOLD ME THAT MY DOG WAS IN BAD SHAPE, WAS RUNNING A VERY HIGH FEVER AND HAD GIVEN HER 5 DIFFERENT INJECTIONS TO FIGHT ANY INFECTION THAT SHE MAY HAVE CONTRACTED. WHEN I WENT INTO THE VET'S KENNELS, I WAS SHOCKED AND SO UPSET TO SEE THE WAY MY DOG LOOKED AND ACTED. SHE COULDN'T EVEN GET UP TO COME TO THE KENNEL DOOR!!!!! IT WAS UNBELIEVABLE!!!!!!!!!!!!!!!! DR. RIVERS IS A VERY COMPASSIONATE MAN AND HIS ASSISTANT IS WONDERFUL. THEY TOLD ME THAT IT WAS OBVIOUS THAT MY DOG HAD BEEN LEFT IN THE KENNEL TO BARK HERSELF HOARSE ,AS SHE HAD NO BARK LEFT; AND ONCE THAT HAPPENS TO A DOG, THEY SPIRAL DOWNWARD. THEY GAVE ME MORE MEDICATION FOR HER AND RELEASED HER. IT TOOK TWO OF US TO CARRY HER TO THE CAR AS SHE STILL COULD NOT WALK. THE KENNEL OWNER HAD BROUGHT HER BED AND BLANKET TO THE VETS. WHEN I PICKED UP THESE THINGS TO PUT THEM IN THE CAR, THEY WERE SOAKED WITH URINE.....DRIPPING SOAKED. THIS WAS DISGUSTING AND CERTAINLY INDICATED THE NEGLECT OF MY DOG. GOD ONLY KNOWS HOW MANY DAYS SHE SAT IN THAT FILTH!! THE VET'S ASSISTANT HELPED ME BAG THEM AND WAS KIND ENOUGH TO SUGGEST UNSOLICITED, THAT I TAKE MY DOG TO ANOTHER KENNEL IN THE FUTURE AND GAVE ME THE NAME. I CLD MY VET IN PDX AND AFTER BEING TOLD THE CONDITION OF MY DOG, HE WANTED TO SEE HER RIGHT AWAY. AFTER EXAM, LAB WORK AND OBSERVATION, MY DOG HAD A URINARY TRACT INFECTION, PNEUMONIA AND WAS DEHYDRATED. IT COST OVER $500 TO GET MY DOG THROUGH THIS CRISIS. I CALLED TO INFORM THE OWNER, SHELLY, THE DIAGNOSIS AND TO FIND OUT JUST WHAT HAD HAPPENED. SHE CLAIMED TOTAL IGNORANCE THAT MY DOG HAD NOT BEEN CARED FOR PROPERLY AND SAID THAT ALL THE DOGS' BEDS AND BLANKETS GET SOAKED......AS IF THAT MADE THIS SITUATION OK. ON TOP OF IT ALL, SHE REFUSED TO GIVE ME A REFUND.AS A RESULT, I WROTE AN EDITORIAL IN OUR LOCAL PAPER THAT WAS PUBLISHED WARNING PEOPLE TO STAY CLEAR OF THIS DOG HELL HOLE, HAVE A HUGE POSTER HANGING IN MY BUSINESS WARNING CUSTOMERS OF THE SAME AND HAVE TOLD EVERYONE I KNOW JUST HOW CARELESS THE SHAGGY DOG WAS WITH MY BELOVED PET, HOW THEY REFUSED TO TAKE ANY RESPONSIBILITY, AND CHARGED ME, TO BOOT. I ALSO QUOTED THE DOLLAR AMOUNT THAT IT TOOK TO BRING MY DOG BACK TO HEALTH.INTERESTINGLY ENOUGH, CUSTOMERS IN MY BUSINESS THAT ARE FROM DALLAS, HAD NOTHING GOOD TO SAY ABOUT THE SHAGGY DOG AND W/O EXCEPTION, SAID THAT THE PLACE HAS A TERRIBLE REPUTATION WITH THE LOCAL RESIDENTS WHO KNOW WHAT GOES ON THERE.NEVER, EVER, TAKE YOUR DOG HERE. IT IS NOTHING BUT A HUGE, NON-CARING HOLDING PEN FOR POOR ANIMALS ON WHOSE BACKS THE OWNERS MAKE MONEY. THEY DESERVE TO HAVE THEIR DOORS CLOSED BY THE OREGON HUMANE SOCIETY!!!

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3 out of 7 people found this review helpful.

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