Todd's Point S Tire and Auto Service

I used to like these guys, but apparently they have lost all passion for their work and all commitment to quality. Damaged or removed new parts as needed to hasten a repair doing a total hack job. When confronted, attempted to control

Staff has a "know it all" attitude. Hubcap fell off after a tire replacement, but it wasn't their fault. Impossible! Must have been a bad hubcap. Oh, and their tires are overpriced. Down the street the same tires were $10 less.

We have 2 cars, 1 van and a heavy pick-up. We've been buying tires and having other work (brakes, alignments) done by these guys for a few years. They're very knowledgeable and professional. And, they don't treat me like I'm an idiot, either!

I stood around for about 15 minutes before i was approached by an sales associate. After being not pleased with the wait, I also wasn't pleased with there prices. I had gotten tires accross the street for a much lower price and better warranty.

We have used The Tire Factory several times on both of our cars for tires but on a recent occasion they really impressed me with the service on specialty brakes we wanted for my car. I called to enquire and set up an appointment. The man at the shop found the specialty brakes and put them on special order for us and then called me back to schedule an appointment to have them installed after they arrived. This shop was quick to communicate with us and I was never left wondering when I'd hear back, they always gave a time line for the next step.

PROS: Above and beyond service, quality work
CONS: none

These guys really understood my need to work within a budget when I was planning my tire purchases and other needed repairs for my aging Honda Civic. They even allowed me to buy some used tires at a reduced cost.