Auto Express

★★★★★
Auto Repair Shop Harrisburg, PA
  • 5100 Jonestown Rd

    Harrisburg, PA 17112

    Map & Directions
  • 717-652-5500

About Auto Express

Categories
Details
Hours
Monday 7:30 am – 5:30pm Tuesday 7:30 am – 5:30pm Wednesday 7:30 am – 5:30pm Thursday 7:30 am – 5:30pm Friday 7:30 am – 5:30pm Saturday 8:00 am – 12:00pm Sunday Closed

Automotive

Automotive
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4.8352 91
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Very happy with the speed of repairs and the upfront quote in order to make a decision.

2
★★★★★

Very happy with the speed of repairs and the upfront quote in order to make a decision.

.

Very happy with the speed of repairs and the upfront quote in order to make a decision.

5
★★★★★

Very happy with the speed of repairs and the upfront quote in order to make a decision.

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.

I appreciated the quick and friendly service. The wait time was very minimal. Thanks for squeezing us in!!!

2
★★★★★

I appreciated the quick and friendly service. The wait time was very minimal. Thanks for squeezing us in!!!

.

I appreciated the quick and friendly service. The wait time was very minimal. Thanks for squeezing us in!!!

5
★★★★★

I appreciated the quick and friendly service. The wait time was very minimal. Thanks for squeezing us in!!!

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.

Very honest people that work here. They are very thorough and have provided great service every time that I need to bring my car in.

2
★★★★★

Very honest people that work here. They are very thorough and have provided great service every time that I need to bring my car in.

.

The entire staff was very helpful and professional. I needed new tires bad and they were great!!! They gave me some new tires for a good price. I definitely recommend them

2
★★★★★

The entire staff was very helpful and professional. I needed new tires bad and they were great!!! They gave me some new tires for a good price. I definitely recommend them

.

Very honest people that work here. They are very thorough and have provided great service every time that I need to bring my car in.

5
★★★★★

Very honest people that work here. They are very thorough and have provided great service every time that I need to bring my car in.

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.

The entire staff was very helpful and professional. I needed new tires bad and they were great!!! They gave me some new tires for a good price. I definitely recommend them

5
★★★★★

The entire staff was very helpful and professional. I needed new tires bad and they were great!!! They gave me some new tires for a good price. I definitely recommend them

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.

Very helpful and very easy to schedule appointments. Many options for times available and the entire staff is knowledgeable and friendly.

2
★★★★★

Very helpful and very easy to schedule appointments. Many options for times available and the entire staff is knowledgeable and friendly.

.

Very helpful and very easy to schedule appointments. Many options for times available and the entire staff is knowledgeable and friendly.

5
★★★★★

Very helpful and very easy to schedule appointments. Many options for times available and the entire staff is knowledgeable and friendly.

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.

I appreciate the attention to detail. When I took my car for service at the dealership they wouldn't even notice if it needed the tires rotated. I'd have to go back and schedule appointments when I thought they needed to be done. I also appreciate when you show me what was wrong.

2
★★★★★

I appreciate the attention to detail. When I took my car for service at the dealership they wouldn't even notice if it needed the tires rotated. I'd have to go back and schedule appointments when I thought they needed to be done. I also appreciate when you show me what was wrong.

.

I appreciate the attention to detail. When I took my car for service at the dealership they wouldn't even notice if it needed the tires rotated. I'd have to go back and schedule appointments when I thought they needed to be done. I also appreciate when you show me what was wrong.

5
★★★★★

I appreciate the attention to detail. When I took my car for service at the dealership they wouldn't even notice if it needed the tires rotated. I'd have to go back and schedule appointments when I thought they needed to be done. I also appreciate when you show me what was wrong.

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.

The folks at Colonial Tire delivered first rate service. I found them to be professional and courteous and exceeded my expectations.

5
★★★★★

The folks at Colonial Tire delivered first rate service. I found them to be professional and courteous and exceeded my expectations.

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.

Everyone here at Colonial Tire treat you with respect and do the work in a very timely manner. I am very much pleased with the service here.

2
★★★★★

Everyone here at Colonial Tire treat you with respect and do the work in a very timely manner. I am very much pleased with the service here.

.

Everyone here at Colonial Tire treat you with respect and do the work in a very timely manner. I am very much pleased with the service here.

5
★★★★★

Everyone here at Colonial Tire treat you with respect and do the work in a very timely manner. I am very much pleased with the service here.

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1 out of 1 people found this review helpful.

.

I have been doing business with Colonial Tire for 9 years. I have had good, prompt and reliable service every time. I would recommend them to anyone who is looking for a trustworthy place for service and tires. Excellent prices also.

2
★★★★★

I have been doing business with Colonial Tire for 9 years. I have had good, prompt and reliable service every time. I would recommend them to anyone who is looking for a trustworthy place for service and tires. Excellent prices also.

.

I have been doing business with Colonial Tire for 9 years. I have had good, prompt and reliable service every time. I would recommend them to anyone who is looking for a trustworthy place for service and tires. Excellent prices also.

5
★★★★★

I have been doing business with Colonial Tire for 9 years. I have had good, prompt and reliable service every time. I would recommend them to anyone who is looking for a trustworthy place for service and tires. Excellent prices also.

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2 out of 2 people found this review helpful.

.

John was very knowledgeable and professional. Great service! I will come again and refer my friends.

2
★★★★★

John was very knowledgeable and professional. Great service! I will come again and refer my friends.

.

John was very knowledgeable and professional. Great service! I will come again and refer my friends.

5
★★★★★

John was very knowledgeable and professional. Great service! I will come again and refer my friends.

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2 out of 2 people found this review helpful.

.

I just wanted to take a few moments to let everyone know how happy we were with the service we received at Colonial Tire. Each person we spoke with was polite and patient. Our Jeep was badly injured during an un-permitted off road trip. We were in shock. Really. Ken, with his kindness and sense of humor, really put us at ease. We had the Jeep towed over and he quickly called and let us know the extent of the damage. Wonderful team of people to do business with. Each time we arrived at the shop we were greeted with kind, courteous and most all all, patient people.

2
★★★★★

I just wanted to take a few moments to let everyone know how happy we were with the service we received at Colonial Tire. Each person we spoke with was polite and patient. Our Jeep was badly injured during an un-permitted off road trip. We were in shock. Really. Ken, with his kindness and sense of humor, really put us at ease. We had the Jeep towed over and he quickly called and let us know the extent of the damage. Wonderful team of people to do business with. Each time we arrived at the shop we were greeted with kind, courteous and most all all, patient people.

.

I just wanted to take a few moments to let everyone know how happy we were with the service we received at Colonial Tire. Each person we spoke with was polite and patient. Our Jeep was badly injured during an un-permitted off road trip. We were in shock. Really. Ken, with his kindness and sense of humor, really put us at ease. We had the Jeep towed over and he quickly called and let us know the extent of the damage. Wonderful team of people to do business with. Each time we arrived at the shop we were greeted with kind, courteous and most all all, patient people.

5
★★★★★

I just wanted to take a few moments to let everyone know how happy we were with the service we received at Colonial Tire. Each person we spoke with was polite and patient. Our Jeep was badly injured during an un-permitted off road trip. We were in shock. Really. Ken, with his kindness and sense of humor, really put us at ease. We had the Jeep towed over and he quickly called and let us know the extent of the damage. Wonderful team of people to do business with. Each time we arrived at the shop we were greeted with kind, courteous and most all all, patient people.

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2 out of 2 people found this review helpful.

.

The work on my car was perfect. L always come to Colonial Tire and Auto. The loaner car was FANTASTIC!! Thanks. -Scotty

2
★★★★★

The work on my car was perfect. L always come to Colonial Tire and Auto. The loaner car was FANTASTIC!! Thanks. -Scotty

.

The work on my car was perfect. L always come to Colonial Tire and Auto. The loaner car was FANTASTIC!! Thanks. -Scotty

5
★★★★★

The work on my car was perfect. L always come to Colonial Tire and Auto. The loaner car was FANTASTIC!! Thanks. -Scotty

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3 out of 3 people found this review helpful.

.

Great Service as usual! Very Friendly staff. John was great! Thanks for the loaner vehicle! :)

2
★★★★★

Great Service as usual! Very Friendly staff. John was great! Thanks for the loaner vehicle! :)

.

Great Service as usual! Very Friendly staff. John was great! Thanks for the loaner vehicle! :)

5
★★★★★

Great Service as usual! Very Friendly staff. John was great! Thanks for the loaner vehicle! :)

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2 out of 2 people found this review helpful.

.

I have always been pleased with the service I have received here at Colonial Tire. I trust the recommendations provided by the staff and will continue to come here for services.

2
★★★★★

I have always been pleased with the service I have received here at Colonial Tire. I trust the recommendations provided by the staff and will continue to come here for services.

.

I have always been pleased with the service I have received here at Colonial Tire. I trust the recommendations provided by the staff and will continue to come here for services.

5
★★★★★

I have always been pleased with the service I have received here at Colonial Tire. I trust the recommendations provided by the staff and will continue to come here for services.

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2 out of 2 people found this review helpful.

.

Good personal treatment and experienced personnel. Great knowledge of products sold.

2
★★★★★

Good personal treatment and experienced personnel. Great knowledge of products sold.

.

Good personal treatment and experienced personnel. Great knowledge of products sold. .

5
★★★★★

Good personal treatment and experienced personnel. Great knowledge of products sold. .

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3 out of 3 people found this review helpful.

.

Everyone is very friendly and extremely helpful. I have had nothing but good experiences each time I have been here. There are no hidden fees and everyone is upfront. Thanks guys for everything I will continue to do business with you guys.

2
★★★★★

Everyone is very friendly and extremely helpful. I have had nothing but good experiences each time I have been here. There are no hidden fees and everyone is upfront. Thanks guys for everything I will continue to do business with you guys.

.

Everyone is very friendly and extremely helpful. I have had nothing but good experiences each time I have been here. There are no hidden fees and everyone is upfront. Thanks guys for everything I will continue to do business with you guys.

5
★★★★★

Everyone is very friendly and extremely helpful. I have had nothing but good experiences each time I have been here. There are no hidden fees and everyone is upfront. Thanks guys for everything I will continue to do business with you guys.

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4 out of 4 people found this review helpful.

.

DO NOT UTILIZE THIS ESTABLISHMENT. After moving back to the Harrisburg area I took my car in to have all four tires replaced. Some problems with the service and the charges, but I decided to give them another chance for a simple oil change. Big mistake. I first called and spoke to a representative who said they are not busy and I could drop off my car for an oil-change. When I arrived the older gentlemen argued with me that I never called and then took a phone call in mid sentence. Then after he hung up the phone he waited on the person standing behind me! Awful Awful Awful. If you want to be ripped off for poor quality and awful service come here.

1
★☆☆☆☆

DO NOT UTILIZE THIS ESTABLISHMENT. After moving back to the Harrisburg area I took my car in to have all four tires replaced. Some problems with the service and the charges, but I decided to give them another chance for a simple oil change. Big mistake. I first called and spoke to a representative who said they are not busy and I could drop off my car for an oil-change. When I arrived the older gentlemen argued with me that I never called and then took a phone call in mid sentence. Then after he hung up the phone he waited on the person standing behind me! Awful Awful Awful. If you want to be ripped off for poor quality and awful service come here.

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0 out of 4 people found this review helpful.

.

I had taken my car here for inspection and received a phone call stating that my struts were "leaking terribly" and they didn't reccommend that I wait any longer to have new ones put on. I said "how much will that be?" He said " $700, that includes parts and labor." I told him I would call back after I saw what my other options were. He insisted that I have no other choice that everyone's going to be the same. I had my doubts. When I picked up my car I asked the old man at the desk why it was so much, he said "that's just how it is," I told him that I called around and was quoted $90/ea for struts NOT $167!! After confronting him with the "facts" he stumbled around for excuses and made comments about the parts that were totally unrelated to my statement, he only embarrassed himself and looked like a fool doing it, if you're going to lie and cheat people get your lies straight! AND he refused to print me a detailed receipt for the work that would be done to my car, that answered it there. I got a second opinion from another mechanic who told me that my struts were NOT leaking, they aren't even WET! thank god I know enough about vehicles to know when I'm being Dicked! I will be contacting Better Business Bureu about this and I highly suggest anyone who experienced anything like this does too. These kind of people need to be held accountable for their unethical behavior. THESE PEOPLARE ARE A RIP OFF AND NEED TO BE PUT IN THEIR PLACE

1
★☆☆☆☆

I had taken my car here for inspection and received a phone call stating that my struts were "leaking terribly" and they didn't reccommend that I wait any longer to have new ones put on. I said "how much will that be?" He said " $700, that includes parts and labor." I told him I would call back after I saw what my other options were. He insisted that I have no other choice that everyone's going to be the same. I had my doubts. When I picked up my car I asked the old man at the desk why it was so much, he said "that's just how it is," I told him that I called around and was quoted $90/ea for struts NOT $167!! After confronting him with the "facts" he stumbled around for excuses and made comments about the parts that were totally unrelated to my statement, he only embarrassed himself and looked like a fool doing it, if you're going to lie and cheat people get your lies straight! AND he refused to print me a detailed receipt for the work that would be done to my car, that answered it there. I got a second opinion from another mechanic who told me that my struts were NOT leaking, they aren't even WET! thank god I know enough about vehicles to know when I'm being Dicked! I will be contacting Better Business Bureu about this and I highly suggest anyone who experienced anything like this does too. These kind of people need to be held accountable for their unethical behavior. THESE PEOPLARE ARE A RIP OFF AND NEED TO BE PUT IN THEIR PLACE

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1 out of 4 people found this review helpful.

.

Took my 2007 Suzuki Forenza here for inspection, Tires, and an oil change in october 2009. Inspection and tires were completed, HOWEVER they willfully did not change the oil filter AND the oil which was a service i paid for in full, however they did manage to change the window sticker to remind me to change my oil in 3000 miles. I found out today (April 3 2010) when i got my oil changed in March of 2009, to find out that Colonial Tire and Auto never change my oil during my appointment with them. Needless to say I was driving around with year old oil/filter with around 12000 miles on it. Then when we called them out on it they bitched with us about giving me my money back. Needless to say I am glad i had put synthetic in my car a year ago, Im sure my engine would not have made it, and i would have been screwed. DO NOT GO TO COLONIAL TIRE AND AUTO

1
★☆☆☆☆

Took my 2007 Suzuki Forenza here for inspection, Tires, and an oil change in october 2009. Inspection and tires were completed, HOWEVER they willfully did not change the oil filter AND the oil which was a service i paid for in full, however they did manage to change the window sticker to remind me to change my oil in 3000 miles. I found out today (April 3 2010) when i got my oil changed in March of 2009, to find out that Colonial Tire and Auto never change my oil during my appointment with them. Needless to say I was driving around with year old oil/filter with around 12000 miles on it. Then when we called them out on it they bitched with us about giving me my money back. Needless to say I am glad i had put synthetic in my car a year ago, Im sure my engine would not have made it, and i would have been screwed. DO NOT GO TO COLONIAL TIRE AND AUTO

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1 out of 5 people found this review helpful.

.

I took my Jeep to Colonial Tire last month for inspection and tires. They were very helpful, and gave me lots of choices in tires. I had a great experience. I will go back.

4
★★★★☆

I took my Jeep to Colonial Tire last month for inspection and tires. They were very helpful, and gave me lots of choices in tires. I had a great experience. I will go back.

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3 out of 3 people found this review helpful.

.

Brought Mercury Sable in for auto inspection. In the course of inspection, informed me that the exhaust manifold failed emissions. Told us it needed replaced. We authorized the work and it was replaced.

Not long after, we had been smelling exhaust in the cabin with the air on and the car routinely failed to start during multiple stop trips.
Took it to my fathers house for him to look it over.
It turned out, they jury-rigged the EGR tube with garden hose. And over several weeks it dry rotted and fell apart. The EGR tube was completely broken through.
This is a part that needed to be disconnected from the exhaust manifold. They broke it, didn't feel like paying for the repair, and did just enough to get us out the door. They even CHARGED us 110 dollars for repair kit and labor for 'air tube'.
This is the only garage we had been taking our sable for work for the past 4 years. I am the only other person who has ever worked on it. This is the first time we realized they were this willing to cover up their mistakes.

1
★☆☆☆☆

Brought Mercury Sable in for auto inspection. In the course of inspection, informed me that the exhaust manifold failed emissions. Told us it needed replaced. We authorized the work and it was replaced.

Not long after, we had been smelling exhaust in the cabin with the air on and the car routinely failed to start during multiple stop trips.
Took it to my fathers house for him to look it over.
It turned out, they jury-rigged the EGR tube with garden hose. And over several weeks it dry rotted and fell apart. The EGR tube was completely broken through.
This is a part that needed to be disconnected from the exhaust manifold. They broke it, didn't feel like paying for the repair, and did just enough to get us out the door. They even CHARGED us 110 dollars for repair kit and labor for 'air tube'.
This is the only garage we had been taking our sable for work for the past 4 years. I am the only other person who has ever worked on it. This is the first time we realized they were this willing to cover up their mistakes.

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1 out of 2 people found this review helpful.

.

I have been bringing my car to Colonial ever since I moved to Harrisburg 2 years ago, They are reliable, honest, timely and competitively priced with respect to a dealer. Best of all, they provide dealer quality service. Your car is fixed right the first time and they don't try to sell you what you don't need. I would recommend them without reservation.

1
★☆☆☆☆

I have been bringing my car to Colonial ever since I moved to Harrisburg 2 years ago, They are reliable, honest, timely and competitively priced with respect to a dealer. Best of all, they provide dealer quality service. Your car is fixed right the first time and they don't try to sell you what you don't need. I would recommend them without reservation.

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1 out of 2 people found this review helpful.

.

Took vehicle in for inspection and oil change. They put in 5 qts of oil when the car takes 4. The vehicle also was exempt from the PA Emissions testing due to driving less than 5k miles per year but they insisted they still had to check some things. Confirmed with Penndot that they were wrong. Car also broke down the day after they touched it..Fuel line was leaking..maybe a coincidence..who knows but stay away from this place. Also had brakes installed last year and they kept making a grinding noice while making turns. Something to do with the backing plate..had to take back for that to get adjusted. I learned my lesson. I hate to knock a place but this place is just plain horrible.

0
★☆☆☆☆

Took vehicle in for inspection and oil change. They put in 5 qts of oil when the car takes 4. The vehicle also was exempt from the PA Emissions testing due to driving less than 5k miles per year but they insisted they still had to check some things. Confirmed with Penndot that they were wrong. Car also broke down the day after they touched it..Fuel line was leaking..maybe a coincidence..who knows but stay away from this place. Also had brakes installed last year and they kept making a grinding noice while making turns. Something to do with the backing plate..had to take back for that to get adjusted. I learned my lesson. I hate to knock a place but this place is just plain horrible.

Pros: I wish I can come up with one..

Cons: horrible service and quality of work

.

They put in 5 qts of oil in car that takes 4. Dipstick was well over the full mark..checked the paperwork and there it was...5 qts of oil. Also had brakes put on the car few years ago from this place and they screwed that up..I thougt I would give them another try...big mistake. Avoid this place.

1
★☆☆☆☆

They put in 5 qts of oil in car that takes 4. Dipstick was well over the full mark..checked the paperwork and there it was...5 qts of oil. Also had brakes put on the car few years ago from this place and they screwed that up..I thougt I would give them another try...big mistake. Avoid this place.

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1 out of 2 people found this review helpful.

.

I drive approx 3k per year and qualify for an exemption..but this place refused to give me an exemption sticker and charged me for the full emissions testing. I called Penn Dot and 3 other service stations who all told me the same thing..that my vehicle did not have to be looked at or tested and qualified for the exmeption sticker. The owner was stubborn and would not listen to me. Said he was in the inspection business for 34 years...well the emissions testing was not around for 34 years. Never going back to them again.

1
★☆☆☆☆

I drive approx 3k per year and qualify for an exemption..but this place refused to give me an exemption sticker and charged me for the full emissions testing. I called Penn Dot and 3 other service stations who all told me the same thing..that my vehicle did not have to be looked at or tested and qualified for the exmeption sticker. The owner was stubborn and would not listen to me. Said he was in the inspection business for 34 years...well the emissions testing was not around for 34 years. Never going back to them again.

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2 out of 3 people found this review helpful.

.

When we first moved into the area, this was the place were we got all the work done on our car, from brakes to inspection. The older men (it's a father and son team) is nice and more reasonable. One of the last times we took our car there we got stuck dealing with the son, who is a jerk. They installed the breaks incorrectly, which we had to pay someone else to put them on right. We were also charged for a dx even though they couldn't even tell us what was wrong with the car. We took it to an auto store who had the same type of machine, they put it on and was able to steer us in the right direction....to another garage. Don't waste your money with these fools, there are several other good auto repair shops in Hbg.....namely Riteway and Tire Mart!

1
★☆☆☆☆

When we first moved into the area, this was the place were we got all the work done on our car, from brakes to inspection. The older men (it's a father and son team) is nice and more reasonable. One of the last times we took our car there we got stuck dealing with the son, who is a jerk. They installed the breaks incorrectly, which we had to pay someone else to put them on right. We were also charged for a dx even though they couldn't even tell us what was wrong with the car. We took it to an auto store who had the same type of machine, they put it on and was able to steer us in the right direction....to another garage. Don't waste your money with these fools, there are several other good auto repair shops in Hbg.....namely Riteway and Tire Mart!

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2 out of 3 people found this review helpful.

 

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