Mattress Warehouse

★★☆☆☆

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2.0 3
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I went to Mattress Warehouse looking for a matress, but nothing too expensive. Well, you get what you pay for! The mattress was very cheap, and boy am I paying for it now, Traditionally, you are supposed to "flip" a mattress, but you can't with this one. So, needless to say it is wearing out quickly! The service was not that great...typical salesmen. Trying to part you from your money!

2
★★☆☆☆

I went to Mattress Warehouse looking for a matress, but nothing too expensive. Well, you get what you pay for! The mattress was very cheap, and boy am I paying for it now, Traditionally, you are supposed to "flip" a mattress, but you can't with this one. So, needless to say it is wearing out quickly! The service was not that great...typical salesmen. Trying to part you from your money!

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We purchased a queen size set, was delivered but did not fit up our stairs. Returned box spring without a problem and ordered a split box spring...additional $100.00 and another delivery charge. Called 3 weeks in a row to see when it would arrive. Same employee spoke with us three times and was extremely rude...instructed us to call corporated...left two messages and no return phone call. Called Mattress Warehouse on Whiteford Road...manager had us taken care of in one week. Would never recommend Loucks Rd. location..also have friends who had many issues with this location.

1
★☆☆☆☆

We purchased a queen size set, was delivered but did not fit up our stairs. Returned box spring without a problem and ordered a split box spring...additional $100.00 and another delivery charge. Called 3 weeks in a row to see when it would arrive. Same employee spoke with us three times and was extremely rude...instructed us to call corporated...left two messages and no return phone call. Called Mattress Warehouse on Whiteford Road...manager had us taken care of in one week. Would never recommend Loucks Rd. location..also have friends who had many issues with this location.

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We purchased a Mattress at Mattress Warehouse and I wasn't at all impressed by the service. We found one we liked and didn't realize how unreliable these people were until we had already made the transaction. They were supposed to deliver the new mattress and boxspring and take away the old one. They changed the delivery date twice. Both times they didn't call until the day the were supposed to come. I could see something coming up having to change it , but not twice. I didn't consider this very good business practice.

3
★★★☆☆

We purchased a Mattress at Mattress Warehouse and I wasn't at all impressed by the service. We found one we liked and didn't realize how unreliable these people were until we had already made the transaction. They were supposed to deliver the new mattress and boxspring and take away the old one. They changed the delivery date twice. Both times they didn't call until the day the were supposed to come. I could see something coming up having to change it , but not twice. I didn't consider this very good business practice.

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