Visible Changes (inside Baybrook Mall)

★★★★★
  • 500 Baybrook Mall Suite 1328

    Friendswood, TX 77546

    Map & Directions
  • 281-486-9642

About Visible Changes (inside Baybrook Mall)

Categories
  • Beauty Salons
  • Hair Coloring
  • Hair Care
  • Hair Weaves
  • Hair Care Products
Hours
M-Sa 11am-7pm, Su 12pm-6pm
Emails
  • ateam@visiblechanges.com
  • helpdesk@visiblechanges.com
Payment Options
  • Cash
  • Discover
  • MasterCard
  • Visa

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5 206
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Every male person who cares about his hair must have the same problem. If you just spend a couple of bucks at the salons you can find in strip malls or so the result is usually the same: bad, boring style, no thrills, dissatisfaction
You want to have it differently? Go to Visible Changes at the Baybrook Mall, ask for service and enjoy. You will see the difference. I have been a customer for more than two years and think that in particular Adriana is one of the best stylists you can get. I was well served, got style recommendations that perfectly fit, and last but not least the quality was always perfect. I always booked through Internet and was usually served in time. One hint to the Visible Changes team: Get somebody else to wash a customer's hair if the stylist is still busy.
Overall experience: Outstanding!

2
★★★★★

Every male person who cares about his hair must have the same problem. If you just spend a couple of bucks at the salons you can find in strip malls or so the result is usually the same: bad, boring style, no thrills, dissatisfaction
You want to have it differently? Go to Visible Changes at the Baybrook Mall, ask for service and enjoy. You will see the difference. I have been a customer for more than two years and think that in particular Adriana is one of the best stylists you can get. I was well served, got style recommendations that perfectly fit, and last but not least the quality was always perfect. I always booked through Internet and was usually served in time. One hint to the Visible Changes team: Get somebody else to wash a customer's hair if the stylist is still busy.
Overall experience: Outstanding!

.

I've been to Visible Changes twice now. The first time I was very pleased with the haircut and the stylist. I saw Patricia, and I very much recommend her. However, I just got back from my second time there and it was not a good experience. I was running late for my 12:30 appointment so I called to let them know and they said fine, no problem. Well, I got there and they said since I was late the person with an appointment after me had already gotten there and I would have to wait until 1:30 for the next available appointment. I explained that I had called and would have appreciated being told this on the phone so I could change my plans and all the person at the counter said was, "Oh". So I walked around the mall until 1:30, not a big deal, and came back for my now 1:30 appointment (I arrived 5 minutes early this time). I was told she was running a little behind but it wouldn't be long. After waiting over 30 minutes I went back to the desk and was greeted with lots of attitude. I asked one person how much longer it would be and was given a very rude "I don't know, ask them!" When I finally got an answer, they told me it would be about 15-20 more minutes before I was even shampooed. So that's 45 minutes after my new appointment time?? There was no apology, no sorry, no nothing. Just attitude, and a go sit down. I told them to cancel my appointment and went to another salon where they were much friendlier!! In all, the haircut at Visible Changes is good but don't expect a lot of friendly customer service. There were several other people there who said they had been waiting a long time also so I was not alone. My guess is that they overbook to get as many people in as possible and then make everyone wait once they get there. i would expect that at a Supercuts or something where you don't have appointments but when you make an appointment I don't expect to wait 45 minutes to be shampooed!

1
★★☆☆☆

I've been to Visible Changes twice now. The first time I was very pleased with the haircut and the stylist. I saw Patricia, and I very much recommend her. However, I just got back from my second time there and it was not a good experience. I was running late for my 12:30 appointment so I called to let them know and they said fine, no problem. Well, I got there and they said since I was late the person with an appointment after me had already gotten there and I would have to wait until 1:30 for the next available appointment. I explained that I had called and would have appreciated being told this on the phone so I could change my plans and all the person at the counter said was, "Oh". So I walked around the mall until 1:30, not a big deal, and came back for my now 1:30 appointment (I arrived 5 minutes early this time). I was told she was running a little behind but it wouldn't be long. After waiting over 30 minutes I went back to the desk and was greeted with lots of attitude. I asked one person how much longer it would be and was given a very rude "I don't know, ask them!" When I finally got an answer, they told me it would be about 15-20 more minutes before I was even shampooed. So that's 45 minutes after my new appointment time?? There was no apology, no sorry, no nothing. Just attitude, and a go sit down. I told them to cancel my appointment and went to another salon where they were much friendlier!! In all, the haircut at Visible Changes is good but don't expect a lot of friendly customer service. There were several other people there who said they had been waiting a long time also so I was not alone. My guess is that they overbook to get as many people in as possible and then make everyone wait once they get there. i would expect that at a Supercuts or something where you don't have appointments but when you make an appointment I don't expect to wait 45 minutes to be shampooed!

Pros: Haircut was great, Patricia is great

Cons: Customer Service was horrible, be prepared to wait

.

I think Zuluma is world class in haircoloring. I am always thrilled with my hair....I feel younger when I leave the salon and better about myself. Thanks Girls!

5
★★★★★

I think Zuluma is world class in haircoloring. I am always thrilled with my hair....I feel younger when I leave the salon and better about myself. Thanks Girls!

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.

Am I thrilled with my hair! I went to this salon after having had my hair done at a more expensive salon. I had kind of " had it" with my hair and needed something new. This salon provided a trendy, manageable hair cut at a price that will enable me to maintain the look.
I do like a more atmospheric experience , however I am willing to overlook that for the prices and quality. My hair style is right out of a magazine!

4
★★★★☆

Am I thrilled with my hair! I went to this salon after having had my hair done at a more expensive salon. I had kind of " had it" with my hair and needed something new. This salon provided a trendy, manageable hair cut at a price that will enable me to maintain the look.
I do like a more atmospheric experience , however I am willing to overlook that for the prices and quality. My hair style is right out of a magazine!

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.

I've been going to this Visible Changes for almost ten years. I can always get what I ask for, or better everytime. I am iffy about the customer service however. If you are looking for a salon to become best friends with your hair stylist..im not sure if this is the place for you.. But a haircut under $25 is guaranteed.

PROS: Cheap, Good Haircut
CONS: Customer Service not the best

4
★★★★☆

I've been going to this Visible Changes for almost ten years. I can always get what I ask for, or better everytime. I am iffy about the customer service however. If you are looking for a salon to become best friends with your hair stylist..im not sure if this is the place for you.. But a haircut under $25 is guaranteed.

PROS: Cheap, Good Haircut
CONS: Customer Service not the best

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Are you wanting to add some color to your hair, but just not sure of where to go and who to trust with something as important as your hair is. I trusted Kerry with mine and she is fabulous, she knows what will work and look great with your individual style, She is a wonderful hairstylist

5
★★★★★

Are you wanting to add some color to your hair, but just not sure of where to go and who to trust with something as important as your hair is. I trusted Kerry with mine and she is fabulous, she knows what will work and look great with your individual style, She is a wonderful hairstylist

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Message from Visible Changes (inside Baybrook Mall)

In 1977, Visible Changes began a revolution in the hairdressing industry with a company that delivered high quality services from well-trained stylists. Maryanne McCormack began with one salon in Greenspoint Mall in Houston, Texas, and the company has grown to include salons across the state of Texas. Today, Visible Changes has hair salons located in major malls in Houston, Austin, San Antonio and Frisco (Dallas area).



Over the years Visible Changes salons have become known for outstanding customer service, creative and innovative styles and most importantly our well-educated, talented team. The creative work from Visible Changes has been featured in Passion, Styles and Stylists magazines, and in fashion publications around the world



Visible Changes was recognized in 1983 by Intercoiffure, an organization that extends its membership to only the finest hair designers in the world. Visible Changes was listed twice as one of INC Magazines' fastest growing companies, and in 2006, Visible Changes won Salon Entrepreneur of the Year at the Global Salon Business Awards in Barcelona, Spain. Visible Changes has been recognized as a “Best Places to Work” winner from The Houston Business Journal, and as a "Top Work Place" by the Houston Chronicle.



Our award-winning hair cutting system was created by founder Maryanne McCormack after years of personal study under such hair styling pioneers as Paul Mitchell. At Visible Changes, we require all new staff members to complete our Basic Training Program, whether they are new cosmetology graduates or experienced in the industry. Requiring this intense education is necessary to maintain the level of quality that is Visible Changes' standard which allows us to guarantee that our clients will receive the same high quality, Visible Changes experience at each salon location in Houston, Austin, San Antonio or Frisco (Dallas area).



Visible Changes salons are well-known nationally and internationally as a cutting edge salon business. We have received awards from magazines for our quality services and innovative business models, work closely with leading beauty manufacturers and have been pioneering the salon industry practices since we were founded in 1977.



We have always believed that the client comes first and we strive to bring you the best hair salon experience in Texas.

Yext

 

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