Royal Car Wash

★★★★☆
  • 1511 N Town East Blvd

    Mesquite, TX 75150

    Map & Directions
  • 972-686-0990

About Royal Car Wash

Automotive

Automotive
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Royal car does a good job on small cars because they rush to get your money and get you out, when I take my SUV they are the most terrible service in the world in bigger vehicle the one you are talking about across the street my not be fancey as Royal but they do take the time and clean my SUV every time I go I tried Royal again Sat Jan 1,2011. they sucked big time even the customer service people suck that cleans and dry your car off always rushing trying to get to the next car

1
★☆☆☆☆

Royal car does a good job on small cars because they rush to get your money and get you out, when I take my SUV they are the most terrible service in the world in bigger vehicle the one you are talking about across the street my not be fancey as Royal but they do take the time and clean my SUV every time I go I tried Royal again Sat Jan 1,2011. they sucked big time even the customer service people suck that cleans and dry your car off always rushing trying to get to the next car

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horrible service, horrible place to get a car wash, they will take your money and do a crappy detail for you. do not take your car, they burned my a/c wires after washing/detailing my car.

1
★☆☆☆☆

horrible service, horrible place to get a car wash, they will take your money and do a crappy detail for you. do not take your car, they burned my a/c wires after washing/detailing my car.

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I have never seen such terrible customer service. I had to wait over two hours to get my car out of detail; I was not informed as to how long it was going to take. After spending $39.50, I couldn't get them to wipe down the dash or the seats. They wanted to charge me an extra $15 for that service. The rugs were thrown in the trunk and when I wanted to see them, the attendant grabbed them and said that he would rewash them. They looked filthy, but they were trying to pull a fast one. When they finished, they again threw them back into the trunk, even though i asked the attendant to put them back on the floor. I thought going to a car wash was supposed to make it convenient for the customer. I still had to go home and wipe off the seats. Also, the blonde lady who takes orders tries to overcharge for everything.

1
★★☆☆☆

I have never seen such terrible customer service. I had to wait over two hours to get my car out of detail; I was not informed as to how long it was going to take. After spending $39.50, I couldn't get them to wipe down the dash or the seats. They wanted to charge me an extra $15 for that service. The rugs were thrown in the trunk and when I wanted to see them, the attendant grabbed them and said that he would rewash them. They looked filthy, but they were trying to pull a fast one. When they finished, they again threw them back into the trunk, even though i asked the attendant to put them back on the floor. I thought going to a car wash was supposed to make it convenient for the customer. I still had to go home and wipe off the seats. Also, the blonde lady who takes orders tries to overcharge for everything.

Pros: modern, state of the art

Cons: slow service, overcharged, unprofessional, no sense of pride

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I have been going to Royal Car Wash for approx. 4 1/2 years. No other car wash compares. The staff is very friendly and they always do an excellent job on my SUV. The waiting time is unbelievable and I am always satisfied with the outcome. I would totally recommend this Car Wash to everyone.

5
★★★★★

I have been going to Royal Car Wash for approx. 4 1/2 years. No other car wash compares. The staff is very friendly and they always do an excellent job on my SUV. The waiting time is unbelievable and I am always satisfied with the outcome. I would totally recommend this Car Wash to everyone.

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0 out of 1 people found this review helpful.

.

Excellent place to have your car detailed. Cost is reasonable and friendly service. On sunnt days there is always a line so plane on a 15 minute wait.

4
★★★★☆

Excellent place to have your car detailed. Cost is reasonable and friendly service. On sunnt days there is always a line so plane on a 15 minute wait.

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0 out of 1 people found this review helpful.

.

There is another car wash kind of across the street and to compare the two puts Royal in the world class catagory. VERY thorough and didn't have to complain or ask for anything to be redone like at the other place. They definitely have my future business!

5
★★★★★

There is another car wash kind of across the street and to compare the two puts Royal in the world class catagory. VERY thorough and didn't have to complain or ask for anything to be redone like at the other place. They definitely have my future business!

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0 out of 1 people found this review helpful.

.

Not only is this place world class, they have personnel that go above and beyond the call of duty. They are quick, while doing an exemplary job, very personable too. The seating has been drastically improved. They offer a wide variety of services. This is the place to go for your carwash, detailing, and car inspection.

5
★★★★★

Not only is this place world class, they have personnel that go above and beyond the call of duty. They are quick, while doing an exemplary job, very personable too. The seating has been drastically improved. They offer a wide variety of services. This is the place to go for your carwash, detailing, and car inspection.

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0 out of 1 people found this review helpful.

.

Royal Car was is an excellent quick friendly place to get your car washed u will not regret it at all. They clean your car and you wait comfortably while they get it out however they do need more chairs for the guests to seat at while they wait for there cars.

5
★★★★★

Royal Car was is an excellent quick friendly place to get your car washed u will not regret it at all. They clean your car and you wait comfortably while they get it out however they do need more chairs for the guests to seat at while they wait for there cars.

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0 out of 1 people found this review helpful.

 

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