Custom Sounds

★★★★★
  • 8241 Burnet Rd

    Austin, TX 78757

    Map & Directions
  • 512-454-3572

Automotive

Automotive
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Awesome!! The staff was awesome. This is my 4th or 5th install at Custom Sounds. This was my best experience yet. Both guys were knowledgable and polite while remaining interested and excited about the job as well.

5
★★★★★

Awesome!! The staff was awesome. This is my 4th or 5th install at Custom Sounds. This was my best experience yet. Both guys were knowledgable and polite while remaining interested and excited about the job as well.

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Awesome!! The staff was awesome. This is my 4th or 5th install at Custom Sounds. This was my best experience yet. Both guys were knowledgable and polite while remaining interested and excited about the job as well.\r

3
★★★★★

Awesome!! The staff was awesome. This is my 4th or 5th install at Custom Sounds. This was my best experience yet. Both guys were knowledgable and polite while remaining interested and excited about the job as well.\r

.

Awesome!! The staff was awesome. This is my 4th or 5th install at Custom Sounds. This was my best experience yet. Both guys were knowledgable and polite while remaining interested and excited about the job as well.\r

3
★★★★★

Awesome!! The staff was awesome. This is my 4th or 5th install at Custom Sounds. This was my best experience yet. Both guys were knowledgable and polite while remaining interested and excited about the job as well.\r

.

I was very impressed by the work your guys did at the store. Those H2 speakers and Kenwood sub actually sound amazinfg in my car. I had a very good experience.

5
★★★★★

I was very impressed by the work your guys did at the store. Those H2 speakers and Kenwood sub actually sound amazinfg in my car. I had a very good experience.

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.

I was very impressed by the work your guys did at the store. Those H2 speakers and Kenwood sub actually sound amazinfg in my car. I had a very good experience.\r

3
★★★★★

I was very impressed by the work your guys did at the store. Those H2 speakers and Kenwood sub actually sound amazinfg in my car. I had a very good experience.\r

.

I was very impressed by the work your guys did at the store. Those H2 speakers and Kenwood sub actually sound amazinfg in my car. I had a very good experience.\r

3
★★★★★

I was very impressed by the work your guys did at the store. Those H2 speakers and Kenwood sub actually sound amazinfg in my car. I had a very good experience.\r

.

I brought my truck in for two visits, first for the speakers, then for the bass. They did an immaculate job. It was super clean and boy did it rock! I am very happy now. I may go deaf , but it will be fun in the mean time. :) Great experience with the crew at the store and another super installation! I couldn't be happier. Thanks a lot guys.

5
★★★★★

I brought my truck in for two visits, first for the speakers, then for the bass. They did an immaculate job. It was super clean and boy did it rock! I am very happy now. I may go deaf , but it will be fun in the mean time. :) Great experience with the crew at the store and another super installation! I couldn't be happier. Thanks a lot guys.

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.

I brought my truck in for two visits, first for the speakers, then for the bass. They did an immaculate job. It was super clean and boy did it rock! I am very happy now. I may go deaf , but it will be fun in the mean time. :) Great

3
★★★★★

I brought my truck in for two visits, first for the speakers, then for the bass. They did an immaculate job. It was super clean and boy did it rock! I am very happy now. I may go deaf , but it will be fun in the mean time. :) Great

.

Very knowledgable staff. Everyone was nice and easy to work with. I will definitely refer friends. Thanks!

5
★★★★★

Very knowledgable staff. Everyone was nice and easy to work with. I will definitely refer friends. Thanks!

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.

Very knowledgable staff. Everyone was nice and easy to work with. I will definitely refer friends. Thanks!\r

3
★★★★★

Very knowledgable staff. Everyone was nice and easy to work with. I will definitely refer friends. Thanks!\r

.

Custom Sounds is the best! Great customer service. All of the employees were so cool. Very helpful and friendly. I will be back.

5
★★★★★

Custom Sounds is the best! Great customer service. All of the employees were so cool. Very helpful and friendly. I will be back.

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.

Custom Sounds is the best! Great customer service. All of the employees were so cool. Very helpful and friendly. I will be back.\r

3
★★★★★

Custom Sounds is the best! Great customer service. All of the employees were so cool. Very helpful and friendly. I will be back.\r

.

You have awesome sales associates. They took the time to show me various equiptment and explained what would work best for my needs. You guys are honest, friendly and never pushy. You are lucky to have men like this working for your company. The great service certainly has made a returning customer out of me. After my experience, I will be quick to refer Custom Sounds to my friends.

5
★★★★★

You have awesome sales associates. They took the time to show me various equiptment and explained what would work best for my needs. You guys are honest, friendly and never pushy. You are lucky to have men like this working for your company. The great service certainly has made a returning customer out of me. After my experience, I will be quick to refer Custom Sounds to my friends.

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.

You have awesome sales associates. They took the time to show me various equiptment and explained what would work best for my needs. You guys are honest, friendly and never pushy. You are lucky to have men like this working for your

3
★★★★★

You have awesome sales associates. They took the time to show me various equiptment and explained what would work best for my needs. You guys are honest, friendly and never pushy. You are lucky to have men like this working for your

.

I have had equiptment put in two vehicles and on two motorcycles. I love the work completed by Custom Sounds. I will only let Custom Sounds work on my vehicles. I would give them 10 Stars if I could!

5
★★★★★

I have had equiptment put in two vehicles and on two motorcycles. I love the work completed by Custom Sounds. I will only let Custom Sounds work on my vehicles. I would give them 10 Stars if I could!

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.

I have had equiptment put in two vehicles and on two motorcycles. I love the work completed by Custom Sounds. I will only let Custom Sounds work on my vehicles. I would give them 10 Stars if I could!\r

3
★★★★★

I have had equiptment put in two vehicles and on two motorcycles. I love the work completed by Custom Sounds. I will only let Custom Sounds work on my vehicles. I would give them 10 Stars if I could!\r

.

I called two weeks ago and asked for an estimate. Mike did two thorough estimates for us, we came in and had two DVD players put in along with getting the windows tinted at a great price. It looks gorgeous, very clean and seamless installation. Thank you Custom Sounds!

5
★★★★★

I called two weeks ago and asked for an estimate. Mike did two thorough estimates for us, we came in and had two DVD players put in along with getting the windows tinted at a great price. It looks gorgeous, very clean and seamless installation. Thank you Custom Sounds!

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.

I called two weeks ago and asked for an estimate. Mike did two thorough estimates for us, we came in and had two DVD players put in along with getting the windows tinted at a great price. It looks gorgeous, very clean and seamless

3
★★★★★

I called two weeks ago and asked for an estimate. Mike did two thorough estimates for us, we came in and had two DVD players put in along with getting the windows tinted at a great price. It looks gorgeous, very clean and seamless

.

I too read the reviews on this board before my consultation at Coral Gables Cosmetic in Miami. I have to admit some of them scared me almost to the point of cancelling the surgery, but I am writing this review to say I am so glad I didn't! For all of you, especially those who are travelling from abroad as I was, coming from Canada, I have this to note; I would certainly recommend this clinic to anyone wanting work done! The clinic was very clean & professional. My surgeon Dr. Jacob Freiman was fabulous, not to mention young & funny ;) But one of the most impressionable persons on me was my coordinator Yadira Salina. She made the entire process a breeze and made me feel so loved & comfortable but kept a level of professionalism that exceeded expectations! She almost always answered the phone for my many questions and if I left a message she would call back within the hour, in addition to giving me hotel recommendations since I wasn't familiar with the area. Cudos to her!

5
★★★★★

I too read the reviews on this board before my consultation at Coral Gables Cosmetic in Miami. I have to admit some of them scared me almost to the point of cancelling the surgery, but I am writing this review to say I am so glad I didn't! For all of you, especially those who are travelling from abroad as I was, coming from Canada, I have this to note; I would certainly recommend this clinic to anyone wanting work done! The clinic was very clean & professional. My surgeon Dr. Jacob Freiman was fabulous, not to mention young & funny ;) But one of the most impressionable persons on me was my coordinator Yadira Salina. She made the entire process a breeze and made me feel so loved & comfortable but kept a level of professionalism that exceeded expectations! She almost always answered the phone for my many questions and if I left a message she would call back within the hour, in addition to giving me hotel recommendations since I wasn't familiar with the area. Cudos to her!

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.

I too read the reviews on this board before my consultation at Coral Gables Cosmetic in Miami. I have to admit some of them scared me almost to the point of cancelling the surgery, but I am writing this review to say I am so glad I didn't!

3
★★★★★

I too read the reviews on this board before my consultation at Coral Gables Cosmetic in Miami. I have to admit some of them scared me almost to the point of cancelling the surgery, but I am writing this review to say I am so glad I didn't!

.

Thanks for such a wonderful, speedy and affordable experience. :)

5
★★★★★

Thanks for such a wonderful, speedy and affordable experience. :)

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.

Thanks for such a wonderful, speedy and affordable experience. :)\r

3
★★★★★

Thanks for such a wonderful, speedy and affordable experience. :)\r

.

The product that I chose seemed a little expensive, but after four days of driving, it paid for itself in saving me from three speeding tickets!!! I will be refering you and your products!!

5
★★★★★

The product that I chose seemed a little expensive, but after four days of driving, it paid for itself in saving me from three speeding tickets!!! I will be refering you and your products!!

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.

The product that I chose seemed a little expensive, but after four days of driving, it paid for itself in saving me from three speeding tickets!!! I will be refering you and your products!!\r

3
★★★★★

The product that I chose seemed a little expensive, but after four days of driving, it paid for itself in saving me from three speeding tickets!!! I will be refering you and your products!!\r

.

Justyn Duran was the sales representative and was very helpful in finding me a stereo that was affordable but also met all the items on my wish list. Installation was speedy and the stereo sounds great! :)

5
★★★★★

Justyn Duran was the sales representative and was very helpful in finding me a stereo that was affordable but also met all the items on my wish list. Installation was speedy and the stereo sounds great! :)

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.

Justyn Duran was the sales representative and was very helpful in finding me a stereo that was affordable but also met all the items on my wish list. Installation was speedy and the stereo sounds great! :)\r

3
★★★★★

Justyn Duran was the sales representative and was very helpful in finding me a stereo that was affordable but also met all the items on my wish list. Installation was speedy and the stereo sounds great! :)\r

.

Recommend all clients of mine to get work done here. Love getting completed work. Thank you!!

5
★★★★★

Recommend all clients of mine to get work done here. Love getting completed work. Thank you!!

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.

Recommend all clients of mine to get work done here. Love getting completed work. Thank you!!\r

3
★★★★★

Recommend all clients of mine to get work done here. Love getting completed work. Thank you!!\r

.

The staff at Custom Sounds on Burnet is awesome! They took time out of thier schedules to teach me about my amp. They called multiple stores to get me the right info, and worked out a great deal on an aftermarket audio bettery. They did it

3
★★★★★

The staff at Custom Sounds on Burnet is awesome! They took time out of thier schedules to teach me about my amp. They called multiple stores to get me the right info, and worked out a great deal on an aftermarket audio bettery. They did it

.

Awesome people working! Camaro turned out great. Overall, one of the best experiences I've had. Thank you Custom Sounds!!!

5
★★★★★

Awesome people working! Camaro turned out great. Overall, one of the best experiences I've had. Thank you Custom Sounds!!!

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.

Awesome people working! Camaro turned out great. Overall, one of the best experiences I've had. Thank you Custom Sounds!!!\r

3
★★★★★

Awesome people working! Camaro turned out great. Overall, one of the best experiences I've had. Thank you Custom Sounds!!!\r

.

Absolutely phenominal experience! Great customer service, amazing price, in and out in 15 min! You must come here! Thanks!

5
★★★★★

Absolutely phenominal experience! Great customer service, amazing price, in and out in 15 min! You must come here! Thanks!

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.

Absolutely phenominal experience! Great customer service, amazing price, in and out in 15 min! You must come here! Thanks!\r

3
★★★★★

Absolutely phenominal experience! Great customer service, amazing price, in and out in 15 min! You must come here! Thanks!\r

.

All great! My 5th vehicle here- you guys rock!

5
★★★★★

All great! My 5th vehicle here- you guys rock!

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.

All great! My 5th vehicle here- you guys rock!\r

3
★★★★★

All great! My 5th vehicle here- you guys rock!\r

.

Excellent customer service and fast, will recommend to all my friends and family!

5
★★★★★

Excellent customer service and fast, will recommend to all my friends and family!

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.

Excellent customer service and fast, will recommend to all my friends and family!\r

3
★★★★★

Excellent customer service and fast, will recommend to all my friends and family!\r

.

"Just purchased a brand new Porsche Turbo and the factory radio/navigator system didn't have many features. Roger Beasley Porsche dealer referred me to Custom Sounds on Burnet Rd. I pulled up and Mr. Faddi (I believe might be one of the owners) must have noticed my paper plates and came outside to greet me and congratulate me on my purchase. While looking at my car I explained everything I was looking for. He seemed to know everything about my car which made me comfortable as they probably have done work on many of these.
One trick I use when gauging a salesman is to tell them that I am not prepared to get anything done for a few months or so. The level of enthusiasm at that point will indicate whether it's going to be a good experience or just another sales guy out for a quick buck. His response was ""Perfect! That gives us plenty of time to research products"". He got my attention now.
He showed some navigator systems with bluetooth and satellite radio. The high end Kenwood unit was the one he pitched strongly. This unit is incredible and has endless features. We must have been in the demo room for an hour! I knew at that point had I selected any other unit I would be missing some features I may want. So my mind was pretty much set at this point.
I ended up dropping the car off to get the installation of the Kenwood unit. I was a bit worried because they had to rebuild my dash area around the radio as it wasn't designed for this type of thing. But they showed pictures of installations so that put me at ease.
Picked up the car the next day, Faddi gave me a refresher course on how it functions. Everything looked great. The parts they built to house my new navigator matched perfectly to my vehicle. I am very impressed and will fully recommend them. The only issue I had was that I am not able to play DVD movies. It only works while the parking brake is engaged and they wouldn't tell me how to disable this feature. But I won't knock them for that, if it's policy, it's policy. At least they were upfront about it. I will do my research and figure it out.
I received a follow up email a few days later which was nice. Next up will be my Escort radar installation!"

5
★★★★★

"Just purchased a brand new Porsche Turbo and the factory radio/navigator system didn't have many features. Roger Beasley Porsche dealer referred me to Custom Sounds on Burnet Rd. I pulled up and Mr. Faddi (I believe might be one of the owners) must have noticed my paper plates and came outside to greet me and congratulate me on my purchase. While looking at my car I explained everything I was looking for. He seemed to know everything about my car which made me comfortable as they probably have done work on many of these.
One trick I use when gauging a salesman is to tell them that I am not prepared to get anything done for a few months or so. The level of enthusiasm at that point will indicate whether it's going to be a good experience or just another sales guy out for a quick buck. His response was ""Perfect! That gives us plenty of time to research products"". He got my attention now.
He showed some navigator systems with bluetooth and satellite radio. The high end Kenwood unit was the one he pitched strongly. This unit is incredible and has endless features. We must have been in the demo room for an hour! I knew at that point had I selected any other unit I would be missing some features I may want. So my mind was pretty much set at this point.
I ended up dropping the car off to get the installation of the Kenwood unit. I was a bit worried because they had to rebuild my dash area around the radio as it wasn't designed for this type of thing. But they showed pictures of installations so that put me at ease.
Picked up the car the next day, Faddi gave me a refresher course on how it functions. Everything looked great. The parts they built to house my new navigator matched perfectly to my vehicle. I am very impressed and will fully recommend them. The only issue I had was that I am not able to play DVD movies. It only works while the parking brake is engaged and they wouldn't tell me how to disable this feature. But I won't knock them for that, if it's policy, it's policy. At least they were upfront about it. I will do my research and figure it out.
I received a follow up email a few days later which was nice. Next up will be my Escort radar installation!"

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"Just purchased a brand new Porsche Turbo and the factory radio/navigator system didn't have many features. Roger Beasley Porsche dealer referred me to Custom Sounds on Burnet Rd. I pulled up and Mr. Faddi (I believe might be one of the

3
★★★★★

"Just purchased a brand new Porsche Turbo and the factory radio/navigator system didn't have many features. Roger Beasley Porsche dealer referred me to Custom Sounds on Burnet Rd. I pulled up and Mr. Faddi (I believe might be one of the

.

They will get your car or truck (JAMMIN)! Great service!

5
★★★★★

They will get your car or truck (JAMMIN)! Great service!

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They will get your car or truck (JAMMIN)! Great service!\r

3
★★★★★

They will get your car or truck (JAMMIN)! Great service!\r

.

For those of you who have read my previous review, I have made some errors.

There were words fired on both sides, everyone had their hand in this.

But as of today 10/9/2013, I spoke to the real CEO of the company, Mike.

He had me bring the sub in to the shop and put JL's grill on the woofer. It did in fact clear by about .5", and that's the grill.

In the end, the damage done to the subwoofer was mine and mine alone. I'd like to formally apologize to Custom Sounds for the mishaps and the negative attention that they have received from this. All I wanted to do was make sure that it wasn't a box error, and it wasn't.

I'd like to thank Mike, because he's a real customer service oriented person. Even though the damage was indeed caused by me, he went ahead and pulled a few strings, got the sub refurb'd at no extra charge, and is including a grill so that problems like this won't happen in the future.

I'd also like to shout out to Fadi at Custom Sounds off of Research BLVD. He's also a real customer oriented fellow and also helped me around while I was looking for a new 3 way set for my vehicle. Everyone at the Research BLVD store was extremely helpful and good to converse with.

I'm not being paid or swindled to say these things, I'm not changing my review just because they decided to take care of me. I'm changing this review because the president apologized and got on my level. He knows things are tough during these economic times, and I wouldn't have minded if nothing was comped. All I wanted was reassurance that it was my fault, not theirs.. or vice versa. I got that today, and I want to let you guys know that there are some motivated folks in the Custom Sounds stores that are oriented with their customers.

So once again, I'd like to apologize for the false information in this review, as to the subwoofer being damaged by a shoddy installation. Most likely the driver was already broken and a broken driver has a tendency to drive further than specification.

I will be going back to Custom Sounds in the future, and I definitly will be buying speaker grills for all of my future purchases.

Thanks again.

5
★★★★★

For those of you who have read my previous review, I have made some errors.

There were words fired on both sides, everyone had their hand in this.

But as of today 10/9/2013, I spoke to the real CEO of the company, Mike.

He had me bring the sub in to the shop and put JL's grill on the woofer. It did in fact clear by about .5", and that's the grill.

In the end, the damage done to the subwoofer was mine and mine alone. I'd like to formally apologize to Custom Sounds for the mishaps and the negative attention that they have received from this. All I wanted to do was make sure that it wasn't a box error, and it wasn't.

I'd like to thank Mike, because he's a real customer service oriented person. Even though the damage was indeed caused by me, he went ahead and pulled a few strings, got the sub refurb'd at no extra charge, and is including a grill so that problems like this won't happen in the future.

I'd also like to shout out to Fadi at Custom Sounds off of Research BLVD. He's also a real customer oriented fellow and also helped me around while I was looking for a new 3 way set for my vehicle. Everyone at the Research BLVD store was extremely helpful and good to converse with.

I'm not being paid or swindled to say these things, I'm not changing my review just because they decided to take care of me. I'm changing this review because the president apologized and got on my level. He knows things are tough during these economic times, and I wouldn't have minded if nothing was comped. All I wanted was reassurance that it was my fault, not theirs.. or vice versa. I got that today, and I want to let you guys know that there are some motivated folks in the Custom Sounds stores that are oriented with their customers.

So once again, I'd like to apologize for the false information in this review, as to the subwoofer being damaged by a shoddy installation. Most likely the driver was already broken and a broken driver has a tendency to drive further than specification.

I will be going back to Custom Sounds in the future, and I definitly will be buying speaker grills for all of my future purchases.

Thanks again.

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.

I was helped out by a guy named Matt. He seemed like he knew what he was talking about, but you never know these days. The only reason I would go back is to look at Fadi, he was cute. I got great service if you know what I mean. I highly recommend this place if you're feeling frisky. If only they worked in tighter jeans and shirts! HAWT!

5
★★★★★

I was helped out by a guy named Matt. He seemed like he knew what he was talking about, but you never know these days. The only reason I would go back is to look at Fadi, he was cute. I got great service if you know what I mean. I highly recommend this place if you're feeling frisky. If only they worked in tighter jeans and shirts! HAWT!

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.

I was helped out by a guy named Matt. He seemed like he knew what he was talking about, but you never know these days. The only reason I would go back is to look at Fadi, he was cute. I got great service if you know what I mean. I

3
★★★★★

I was helped out by a guy named Matt. He seemed like he knew what he was talking about, but you never know these days. The only reason I would go back is to look at Fadi, he was cute. I got great service if you know what I mean. I

.

The staff at Custom Sounds on Burnet is awesome! They took time out of thier schedules to teach me about my amp. They called multiple stores to get me the right info, and worked out a great deal on an aftermarket audio bettery. They did it with passion, I will be recommending this place to everyone I know!

5
★★★★★

The staff at Custom Sounds on Burnet is awesome! They took time out of thier schedules to teach me about my amp. They called multiple stores to get me the right info, and worked out a great deal on an aftermarket audio bettery. They did it with passion, I will be recommending this place to everyone I know!

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.

Just once I'd like to go somewhere I need a part from and not be harassed into purchasing more items from them. Well, I sure didn't experience that at Custom Sounds. These guys know their stuff and don't try to nickel and dime you into more money spent. THAT'S how you do business!!! Not to mention, they had just what I needed and at a competitive price. This is definitely my go to shop from now on. Thanks.

5
★★★★★

Just once I'd like to go somewhere I need a part from and not be harassed into purchasing more items from them. Well, I sure didn't experience that at Custom Sounds. These guys know their stuff and don't try to nickel and dime you into more money spent. THAT'S how you do business!!! Not to mention, they had just what I needed and at a competitive price. This is definitely my go to shop from now on. Thanks.

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.

Just once I'd like to go somewhere I need a part from and not be harassed into purchasing more items from them. Well, I sure didn't experience that at Custom Sounds. These guys know their stuff and don't try to nickel and dime you into

3
★★★★★

Just once I'd like to go somewhere I need a part from and not be harassed into purchasing more items from them. Well, I sure didn't experience that at Custom Sounds. These guys know their stuff and don't try to nickel and dime you into

.

Took the time to make sure everything was to my satisfaction. Thank you for quality work and information!

5
★★★★★

Took the time to make sure everything was to my satisfaction. Thank you for quality work and information!

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Took the time to make sure everything was to my satisfaction. Thank you for quality work and information!\r

3
★★★★★

Took the time to make sure everything was to my satisfaction. Thank you for quality work and information!\r

.

Excellent customer service from phone call to payment! Fantastic treatment and great salesman.

5
★★★★★

Excellent customer service from phone call to payment! Fantastic treatment and great salesman.

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