Bridal Boutique

★★★★☆
  • 139 W Main St

    Lewisville, TX 75057

    Map & Directions
  • 972-219-8500

4.3818 55
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TERRIBLE experience! Was bullied into buying a dress the first time I walked into the door that I did not genuinely want and shop failed to make things right. Salespeople at this boutique only care about making the sale, they do not

3
★★★★★

TERRIBLE experience! Was bullied into buying a dress the first time I walked into the door that I did not genuinely want and shop failed to make things right. Salespeople at this boutique only care about making the sale, they do not

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At first the store is lovey and a semi friendly women welcomes you. She did listen to what I was looking for though she picked out the most expensive gowns in the store. I found the gown I loved and another. Once it was time to try them on the women got VERY rude. I wish I could remember her name but she only told me it once. She had a dark lip or burn on her upper lip area. This store does not provide the correct fitting foundation for gowns. I tried on the first one and loved it but it bunched up around the tummy area. Now I'm a pretty slender girl. 5 foot 10 and 125 pounds. I asked her if she had the correct foundation like a full body one or a corset so the gown wouldn't bunch. She said they don't and that gown does that to everyone. She pretty much implied I was fat after saying only models can wear this gown and it wasn't meant for my size of body. Iv been to 20 bridal stores and that was the first time someone was rude like that to me. My mother and friend loved the gown and almost cried when I tried it on. I tried on the second gown which I had loved from 3 other stores. We asked how much their store was selling this gown for and she said if we had to ask we can't afford it. I told her the price the other stores had the gown from and she wanted the names of the stores and the owners and got very rude again. I wanted to buy the second gown that day but the service was very rude. I'm getting my gown from a store with outstanding and the owner is so nice and out going. If you want a happy experience and the perfect gown shop here http://www.pureluxebridal.com/

1
★☆☆☆☆

At first the store is lovey and a semi friendly women welcomes you. She did listen to what I was looking for though she picked out the most expensive gowns in the store. I found the gown I loved and another. Once it was time to try them on the women got VERY rude. I wish I could remember her name but she only told me it once. She had a dark lip or burn on her upper lip area. This store does not provide the correct fitting foundation for gowns. I tried on the first one and loved it but it bunched up around the tummy area. Now I'm a pretty slender girl. 5 foot 10 and 125 pounds. I asked her if she had the correct foundation like a full body one or a corset so the gown wouldn't bunch. She said they don't and that gown does that to everyone. She pretty much implied I was fat after saying only models can wear this gown and it wasn't meant for my size of body. Iv been to 20 bridal stores and that was the first time someone was rude like that to me. My mother and friend loved the gown and almost cried when I tried it on. I tried on the second gown which I had loved from 3 other stores. We asked how much their store was selling this gown for and she said if we had to ask we can't afford it. I told her the price the other stores had the gown from and she wanted the names of the stores and the owners and got very rude again. I wanted to buy the second gown that day but the service was very rude. I'm getting my gown from a store with outstanding and the owner is so nice and out going. If you want a happy experience and the perfect gown shop here http://www.pureluxebridal.com/

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I visited Bridal Boutique a few weeks ago to find my bridal gown. They had such an amazing selection and their staff was excellent. I found the most beautiful gown and it was such an amazing price during their Black Friday sale weekend. I really thought that the sale dresses would be damaged and worn, but their sale selection was just awesome! I would highlly recommend them to everyone.

5
★★★★★

I visited Bridal Boutique a few weeks ago to find my bridal gown. They had such an amazing selection and their staff was excellent. I found the most beautiful gown and it was such an amazing price during their Black Friday sale weekend. I really thought that the sale dresses would be damaged and worn, but their sale selection was just awesome! I would highlly recommend them to everyone.

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I visited Bridal Boutique a few weeks ago to find my bridal gown. They had such an amazing selection and their staff was excellent. I found the most beautiful gown and it was such an amazing price during their Black Friday sale weekend. I

3
★★★★★

I visited Bridal Boutique a few weeks ago to find my bridal gown. They had such an amazing selection and their staff was excellent. I found the most beautiful gown and it was such an amazing price during their Black Friday sale weekend. I

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Marlene did a perfect job guiding, directing, and assisting in our selection of dresses. Bridal Boutique has such a large selection and it was a great overall experiene. I would highly reccommend this place to any bride!

5
★★★★★

Marlene did a perfect job guiding, directing, and assisting in our selection of dresses. Bridal Boutique has such a large selection and it was a great overall experiene. I would highly reccommend this place to any bride!

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Marlene did a perfect job guiding, directing, and assisting in our selection of dresses. Bridal Boutique has such a large selection and it was a great overall experiene. I would highly reccommend this place to any bride!\r

3
★★★★★

Marlene did a perfect job guiding, directing, and assisting in our selection of dresses. Bridal Boutique has such a large selection and it was a great overall experiene. I would highly reccommend this place to any bride!\r

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I want to say Thank You to Bridal Boutique Lewisville for helping my beautiful bride find her dream dress. She has been all over the Metroplex looking for a gown and has come home dissapointed too many times. We had heard threw some friends that this was the place to go and she found her dress Saturday!

She said everyone was very friendly, helpfull and it was a great experience for her. Thank you again Bridal Boutique. My girl is happy! Scott S. Lewisville, Texas

5
★★★★★

I want to say Thank You to Bridal Boutique Lewisville for helping my beautiful bride find her dream dress. She has been all over the Metroplex looking for a gown and has come home dissapointed too many times. We had heard threw some friends that this was the place to go and she found her dress Saturday!

She said everyone was very friendly, helpfull and it was a great experience for her. Thank you again Bridal Boutique. My girl is happy! Scott S. Lewisville, Texas

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If I could give Bridal Boutique 10 stars, I would! I have already recommended this place to many of my friends! Wyn was completely amazing and make this experience so awesome. I am so happy I went here.

5
★★★★★

If I could give Bridal Boutique 10 stars, I would! I have already recommended this place to many of my friends! Wyn was completely amazing and make this experience so awesome. I am so happy I went here.

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As the owner of Bridal Boutique, I am appalled at this review. First of all, whoever posted this review is putting David Murphy at risk of a lible lawsuit. David Murphy had nothing to do with this and I am not sure who this person

3
★★★★★

As the owner of Bridal Boutique, I am appalled at this review. First of all, whoever posted this review is putting David Murphy at risk of a lible lawsuit. David Murphy had nothing to do with this and I am not sure who this person

.

If I could give Bridal Boutique 10 stars, I would! I have already recommended this place to many of my friends! Wyn was completely amazing and made this experience so awesome. I am so happy I went here.

3
★★★★★

If I could give Bridal Boutique 10 stars, I would! I have already recommended this place to many of my friends! Wyn was completely amazing and made this experience so awesome. I am so happy I went here.

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BUYER BEWARE::: I witnessed this store and have video proof to all who plan on going here, the people here are by far the rudest most obnoxious people I have ever seen in my life after thousands of dollars spent buying the dress my sister

3
★★★★★

BUYER BEWARE::: I witnessed this store and have video proof to all who plan on going here, the people here are by far the rudest most obnoxious people I have ever seen in my life after thousands of dollars spent buying the dress my sister

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Marlene was great! She made me feel so comfortable and made this a pleasureable experience for my family and me!!

5
★★★★★

Marlene was great! She made me feel so comfortable and made this a pleasureable experience for my family and me!!

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.

Wyn was so great to work with. She was full of information and the selection of wedding gowns was so large! I had the best experience and found my dress the first day. I would highly recommend Bridal Boutique to anyone.

5
★★★★★

Wyn was so great to work with. She was full of information and the selection of wedding gowns was so large! I had the best experience and found my dress the first day. I would highly recommend Bridal Boutique to anyone.

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.

I came in today to purchase my bridal gown. Candice was an excellent consultant. They have a very large selection and my overall experience was the best. I will definatley reccomend them to my friends and family!!!

5
★★★★★

I came in today to purchase my bridal gown. Candice was an excellent consultant. They have a very large selection and my overall experience was the best. I will definatley reccomend them to my friends and family!!!

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.

Marlene was great! She made me feel so comfortable and made this a pleasureable experience for my family and me!!\r
\r

3
★★★★★

Marlene was great! She made me feel so comfortable and made this a pleasureable experience for my family and me!!\r
\r

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Wyn was so great to work with. She was full of information and the selection of wedding gowns was so large! I had the best experience and found my dress the first day. I would highly recommend Bridal Boutique to anyone.

3
★★★★★

Wyn was so great to work with. She was full of information and the selection of wedding gowns was so large! I had the best experience and found my dress the first day. I would highly recommend Bridal Boutique to anyone.

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I came in today to purchase my bridal gown. Candice was an excellent consultant. They have a very large selection and my overall experience was the best. I will definatley reccomend them to my friends and family!!!\r
\r

3
★★★★★

I came in today to purchase my bridal gown. Candice was an excellent consultant. They have a very large selection and my overall experience was the best. I will definatley reccomend them to my friends and family!!!\r
\r

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I live in East Texas and dedicated an entire day plus a 5 hour round trip to try out this bridal boutique. I scheduled an appointment on a Sunday afternoon at 3pm and was told I would have a 2 hour block to find and try on dresses. Also,

3
★★★★★

I live in East Texas and dedicated an entire day plus a 5 hour round trip to try out this bridal boutique. I scheduled an appointment on a Sunday afternoon at 3pm and was told I would have a 2 hour block to find and try on dresses. Also,

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Before I went to the Bridal Boutique, I went to all of the "best rated" shops in Dallas. My experiences at the other stores varied from mediocre to terrible. Needless to say, I didn't have very high hopes on my first visit here. I had already tried on over 40 dresses and was getting frustrated.

I met with one of their consultants (Wyn) on a weekday (with no appointment!) and told her my laundry list of things I knew I didn't want. That was easier and more concrete than figuring out what I did want. She pulled a few dresses to get a sense of what I liked and then she went to work. Within an hour, she suggested I try on the dress that I ultimately bought. I was a little resistant just seeing it on the hangar, but after putting it on, I knew she was right. It was perfect for me.

I received a hand written thank you card in the mail the next week, even though I hadn't purchased anything yet. She was always happy to see me even when I was just stopping by to try it on again to show a friend. They also referred me to a wedding alterations specialist two doors down (Ana) who made the dress feel like it was made for me and no one else.

I cannot express how happy I have been with this place. They always have happy, attentive staff who actually know what they are doing. I highly recommend to anyone who hasn't found their dress yet.

5
★★★★★

Before I went to the Bridal Boutique, I went to all of the "best rated" shops in Dallas. My experiences at the other stores varied from mediocre to terrible. Needless to say, I didn't have very high hopes on my first visit here. I had already tried on over 40 dresses and was getting frustrated.

I met with one of their consultants (Wyn) on a weekday (with no appointment!) and told her my laundry list of things I knew I didn't want. That was easier and more concrete than figuring out what I did want. She pulled a few dresses to get a sense of what I liked and then she went to work. Within an hour, she suggested I try on the dress that I ultimately bought. I was a little resistant just seeing it on the hangar, but after putting it on, I knew she was right. It was perfect for me.

I received a hand written thank you card in the mail the next week, even though I hadn't purchased anything yet. She was always happy to see me even when I was just stopping by to try it on again to show a friend. They also referred me to a wedding alterations specialist two doors down (Ana) who made the dress feel like it was made for me and no one else.

I cannot express how happy I have been with this place. They always have happy, attentive staff who actually know what they are doing. I highly recommend to anyone who hasn't found their dress yet.

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Before I went to the Bridal Boutique, I went to all of the "best rated" shops in Dallas. My experiences at the other stores varied from mediocre to terrible. Needless to say, I didn't have very high hopes on my first visit here. I had

3
★★★★★

Before I went to the Bridal Boutique, I went to all of the "best rated" shops in Dallas. My experiences at the other stores varied from mediocre to terrible. Needless to say, I didn't have very high hopes on my first visit here. I had

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My name is Amy B and I work at the Bridal Boutique. I am writing this in response to the below review by Stephanie S. I worked with Stephanie, she was referred by a friend that sends us so many wonderful brides. Unfortunately, I was not in the store when she came to pick up her gown. When a gown is ordered in a color other than our sample color it sometimes makes it a little difficult because the bride cannot see her dress until it arrives. I called Stephanie the following day to talk to her about it and let her know I was sorry she was upset and I would see if the manufactuer would exchange the dress. She told me she got it home and it was ok and "growing on her." I called the manufacturer of her dress and they told me that the bead work could not be changed and that it was the same beads that go on the sample that we have. I am very upset that she is not happy. I am also sad that she would write a horrible review when I did evrything in my power to help her. I feel like she just did not like her dress and sometimes that happens when ordered in different colors. We try to explain to all customers that dresses sometimes look different if ordered in a different color. I am very sorry about this and I honestly did everything I could to help the situation.

5
★★★★★

My name is Amy B and I work at the Bridal Boutique. I am writing this in response to the below review by Stephanie S. I worked with Stephanie, she was referred by a friend that sends us so many wonderful brides. Unfortunately, I was not in the store when she came to pick up her gown. When a gown is ordered in a color other than our sample color it sometimes makes it a little difficult because the bride cannot see her dress until it arrives. I called Stephanie the following day to talk to her about it and let her know I was sorry she was upset and I would see if the manufactuer would exchange the dress. She told me she got it home and it was ok and "growing on her." I called the manufacturer of her dress and they told me that the bead work could not be changed and that it was the same beads that go on the sample that we have. I am very upset that she is not happy. I am also sad that she would write a horrible review when I did evrything in my power to help her. I feel like she just did not like her dress and sometimes that happens when ordered in different colors. We try to explain to all customers that dresses sometimes look different if ordered in a different color. I am very sorry about this and I honestly did everything I could to help the situation.

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Terrible customer service!!! They didn't call me when the dress or veil arrived. I called to check arrival status and that's when I learned they had arrived. When I got my dress, I hated it and started crying. The color was not what I expected. (The dress I tried on was off-white but I ordered white. The sales rep did not tell me the beading color would be different on the white dress which is why I was surprised when it arrived. It was gray instead of clear and sparkly.)The sales rep just said "sorry" and sent me on my way. They never even attempted to help me find a new dress or even talk with the designed about exchanging for another color. They don't care if you are happy. They just want the sale.

On a positive note, they do have a great selection at reasonable prices which is hard to find in Dallas. But most stores can get you the same dresses BB as. So if you find a bridal store with great service and concern that you love your wedding dress, ask them to order the dress you love instead of buying it at Bridal Boutique.

As for me, I'm stuck walking down the aisle in a dress I hate :(

2
★★☆☆☆

Terrible customer service!!! They didn't call me when the dress or veil arrived. I called to check arrival status and that's when I learned they had arrived. When I got my dress, I hated it and started crying. The color was not what I expected. (The dress I tried on was off-white but I ordered white. The sales rep did not tell me the beading color would be different on the white dress which is why I was surprised when it arrived. It was gray instead of clear and sparkly.)The sales rep just said "sorry" and sent me on my way. They never even attempted to help me find a new dress or even talk with the designed about exchanging for another color. They don't care if you are happy. They just want the sale.

On a positive note, they do have a great selection at reasonable prices which is hard to find in Dallas. But most stores can get you the same dresses BB as. So if you find a bridal store with great service and concern that you love your wedding dress, ask them to order the dress you love instead of buying it at Bridal Boutique.

As for me, I'm stuck walking down the aisle in a dress I hate :(

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I am definitely not the typical bride. I have not thought about the moment, or the dress, or the song my entire life. I know what I like and what I don't like, but this was different, this was my WEDDING dress! So, picking out a

3
★★★★★

I am definitely not the typical bride. I have not thought about the moment, or the dress, or the song my entire life. I know what I like and what I don't like, but this was different, this was my WEDDING dress! So, picking out a

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I visited Bridal Boutique this past weekend and can I just say they have the most beautiful gowns ever! I had been to three other shops in the area but this shop has it all. Beautiful gowns, veils, shoes and jewelry too. I got everything I needed from head to toe. The staff was so great and such a pleasure to work with. They knew exactly what veil and jewelry would look great with my gown. I can't wait to come back and pick out my bridesmaids dresses. I will definitely be recommending Bridal Boutique to all my friends. What a fabulous shop!!

5
★★★★★

I visited Bridal Boutique this past weekend and can I just say they have the most beautiful gowns ever! I had been to three other shops in the area but this shop has it all. Beautiful gowns, veils, shoes and jewelry too. I got everything I needed from head to toe. The staff was so great and such a pleasure to work with. They knew exactly what veil and jewelry would look great with my gown. I can't wait to come back and pick out my bridesmaids dresses. I will definitely be recommending Bridal Boutique to all my friends. What a fabulous shop!!

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I visited Bridal Boutique this past weekend and can I just say they have the most beautiful gowns ever! I had been to three other shops in the area but this shop has it all. Beautiful gowns, veils, shoes and jewelry too. I got everything I

3
★★★★★

I visited Bridal Boutique this past weekend and can I just say they have the most beautiful gowns ever! I had been to three other shops in the area but this shop has it all. Beautiful gowns, veils, shoes and jewelry too. I got everything I

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Fabulous Customer Service!! Great Selection! I cannot tell you how wonderful this store is! If you are looking for a unique bridal gown shopping experience, family owned business, and wonderful dress selection go here!! I went to soooo many other stores and none of them compare to the experience they provided. I was not pressured at all and my sales associate made sure I tried on many different sizes so I could select the dress of my dreams! Make sure you visit this store to get your dress, it is the best decision I have made so far! Thanks girls!

5
★★★★★

Fabulous Customer Service!! Great Selection! I cannot tell you how wonderful this store is! If you are looking for a unique bridal gown shopping experience, family owned business, and wonderful dress selection go here!! I went to soooo many other stores and none of them compare to the experience they provided. I was not pressured at all and my sales associate made sure I tried on many different sizes so I could select the dress of my dreams! Make sure you visit this store to get your dress, it is the best decision I have made so far! Thanks girls!

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This review is to let potential customers know how they treat you when things go wrong.

I paid for bridal dress heirlooming on Dec 15th, and was told 6-8 weeks for delivery to my home. It is March 31st, and I still don't have the dress! It took two weeks of phone calls and emails to determine where the dress was, and now it is at their shop for me to pick up. Caroline the owner says this does not warrant a refund! My wife has been worried for two weeks at the fate of her dress, and to quote Caroline (the owner) 'What is her suffering worth, huh? I mean, it's not like she has to wear it on a certain date or anything.' (actual quote)

Is this the kind of person you want to trust with anything as important as your wedding day? She blames the company they subcontract to for the difficulties. She won't even stand behind the fact that they took my money, and they made me the promises. Now it's somebody else's fault! Search elsewhere for people who understand how to treat you with the dignity they would demand if this were happening to them! I'm sure that things do go correctly for them most of the time, hence the reputation, but in the end, it's how you handle the mistakes that define what kind of businessperson (and person) you are.

It's up to you if you want to do business with them, but I wanted to be sure that her actions did not wash away in the tide, but rather to stand in testament for others to know what might happen to them.

1
★☆☆☆☆

This review is to let potential customers know how they treat you when things go wrong.

I paid for bridal dress heirlooming on Dec 15th, and was told 6-8 weeks for delivery to my home. It is March 31st, and I still don't have the dress! It took two weeks of phone calls and emails to determine where the dress was, and now it is at their shop for me to pick up. Caroline the owner says this does not warrant a refund! My wife has been worried for two weeks at the fate of her dress, and to quote Caroline (the owner) 'What is her suffering worth, huh? I mean, it's not like she has to wear it on a certain date or anything.' (actual quote)

Is this the kind of person you want to trust with anything as important as your wedding day? She blames the company they subcontract to for the difficulties. She won't even stand behind the fact that they took my money, and they made me the promises. Now it's somebody else's fault! Search elsewhere for people who understand how to treat you with the dignity they would demand if this were happening to them! I'm sure that things do go correctly for them most of the time, hence the reputation, but in the end, it's how you handle the mistakes that define what kind of businessperson (and person) you are.

It's up to you if you want to do business with them, but I wanted to be sure that her actions did not wash away in the tide, but rather to stand in testament for others to know what might happen to them.

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2 out of 3 people found this review helpful.

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The customer service at Bridal Boutique is HORRIBLE! I ordered my wedding gown and wanted to buy my bridesmaid's dresses from there. We made our appointment and once we were there, the attendants were very rude and offered no assistance to help us out. We had to "clip and pin" the dresses ourselves. My mother finally asked for assistance, but we still did not receive any service. After finally talking to the manager, she made no
efforts to rectify the situation. I do not recommend this boutique.
There are other lovely boutiques in the DFW area that will provide
better customer service along with comparable prices.

2
★★☆☆☆

The customer service at Bridal Boutique is HORRIBLE! I ordered my wedding gown and wanted to buy my bridesmaid's dresses from there. We made our appointment and once we were there, the attendants were very rude and offered no assistance to help us out. We had to "clip and pin" the dresses ourselves. My mother finally asked for assistance, but we still did not receive any service. After finally talking to the manager, she made no
efforts to rectify the situation. I do not recommend this boutique.
There are other lovely boutiques in the DFW area that will provide
better customer service along with comparable prices.

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1 out of 1 people found this review helpful.

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The customer service at Bridal Boutique is HORRIBLE! I ordered my wedding
gown and wanted to buy my bridesmaid's dresses from there. We made our
appointment and once we were there, the attendants were very rude and
offered no

3
★★★★★

The customer service at Bridal Boutique is HORRIBLE! I ordered my wedding
gown and wanted to buy my bridesmaid's dresses from there. We made our
appointment and once we were there, the attendants were very rude and
offered no

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I had an appointment at Bridal Boutiuqe on Saturday at 10:00. My sales associate was Amy. She was awesome.I have been to nine (I know I am one of those brides) other stores. I have never seen a better selection. I tried on over 20 dresses.I found THE ONE and it is beautiful! I never was pressured. There were a million people in the store and it was very crowded but was also a lot of fun.They said they are trying to expand and I can see why! They are amazing and I have already sent them three other brides.GO THERE NOW! You will thank me!

5
★★★★★

I had an appointment at Bridal Boutiuqe on Saturday at 10:00. My sales associate was Amy. She was awesome.I have been to nine (I know I am one of those brides) other stores. I have never seen a better selection. I tried on over 20 dresses.I found THE ONE and it is beautiful! I never was pressured. There were a million people in the store and it was very crowded but was also a lot of fun.They said they are trying to expand and I can see why! They are amazing and I have already sent them three other brides.GO THERE NOW! You will thank me!

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AWFUL EXPERINCE AND THE DRESSES AREN'T EVEN QUALITY!!!!!!!
My daughter went here because of her finance'. The wedding consultant was horrible!!! She was unaccomidating and rude. No one was helpful. The dresses were very over priced!!! The disney line is cheaper and better quality from Alferd Angelo's than these, the mother of the bride dresses were a minum of 500.00, I saw the same dresses for 100.00 other places we looked. The upfront down was twice the amount anyone else asked for including David's Bridal and Alfred Angelo's. They did not even know that I was the Bride's mother or that the little girl with me was the bride's daughter. AWFULLL EXPERINCE.

1
★☆☆☆☆

AWFUL EXPERINCE AND THE DRESSES AREN'T EVEN QUALITY!!!!!!!
My daughter went here because of her finance'. The wedding consultant was horrible!!! She was unaccomidating and rude. No one was helpful. The dresses were very over priced!!! The disney line is cheaper and better quality from Alferd Angelo's than these, the mother of the bride dresses were a minum of 500.00, I saw the same dresses for 100.00 other places we looked. The upfront down was twice the amount anyone else asked for including David's Bridal and Alfred Angelo's. They did not even know that I was the Bride's mother or that the little girl with me was the bride's daughter. AWFULLL EXPERINCE.

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I visited several bridal shops for my wedding gown shopping. Bridal Boutique selection of dresses are not bad, but their prices are overpriced than several shops close to them. If you find a dress you like you can find in cheaper some where else, we did, dont waste you time at this store !!!! I agree with other reviewers, worst of all, when it comes through to deliver their customer service is TERRIBLE!!! Staff are very two faced. I read good and bad reviews about them, it seems the owner and staff writing good reviews about themselves. I don't trust people like them and will not recommend them to anyone. DON'T WAIST YOUR TIME THERE!

1
★☆☆☆☆

I visited several bridal shops for my wedding gown shopping. Bridal Boutique selection of dresses are not bad, but their prices are overpriced than several shops close to them. If you find a dress you like you can find in cheaper some where else, we did, dont waste you time at this store !!!! I agree with other reviewers, worst of all, when it comes through to deliver their customer service is TERRIBLE!!! Staff are very two faced. I read good and bad reviews about them, it seems the owner and staff writing good reviews about themselves. I don't trust people like them and will not recommend them to anyone. DON'T WAIST YOUR TIME THERE!

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1 out of 2 people found this review helpful.

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I note that the reviews are mostly good, but there are some really low reviews as well. My daughter bought her wedding dress here, and I am not surprised at the up and down reviews.

Pros - great selection, good choices at most price ranges, our salesgirl, Donna, listened and helped us get the perfect dress, sweet, great tailor

Cons - not really humble about admitting mistakes or being comforting when mistakes happen, personal end of service and problem solving could use some improvement, too defensive

Our wedding was all pulled together in three months, and besides that, our daughter was living out of state and had to come in three weekends for wedding business. The boutique knew all that personal information , yet when they learned from the manufacterer there was a chance the dress would not come in on time, they kept that information to themselves for over a week. We could have made schedule changes for the weekend but didn't know to make those schedule changes in time. When my daughter learned at the last minute that she had to change her weekend around at the last minute and was as a result unable to go to a cake testing, she was upset. The owner of the bridal boutique was not particularly understanding about that -- although they did work to make sure the alterations were done on time. I have a sneaky feeling the owner would want to say that our bride-to-be was unreasonable or too upset, but I really think the way the owner handled the situation really added to the stress of the situation. I think a little more compensation than getting the seamstress there early the next morning would have been appropriate.

Also, when -- during the wedding week -- the dress needed TWO major alterations -- and the older, very skilled alternation specialist that they sub- in told us the dress had been bought a whole size too big --- the owner said she disagreed with the seamstress. ??? She doesn't stand behind the expertise of the seamstress they highly recommended.... ?? We made sure we got the seamstress' honest assessment of the situation in the dressing room, she was happy to work for us in time, and it worked out fine, but again, the comments of the owner did not make the experience more pleasant.

That said, the dress turned out beautifully.

I think this shop is probably a great choice for most people, but if you have special circumstances -- like a time cramp, or an out of town bride, consider yourself informed... You can decide if this is a good situation or not for your family situaiton or not.

3
★★★☆☆

I note that the reviews are mostly good, but there are some really low reviews as well. My daughter bought her wedding dress here, and I am not surprised at the up and down reviews.

Pros - great selection, good choices at most price ranges, our salesgirl, Donna, listened and helped us get the perfect dress, sweet, great tailor

Cons - not really humble about admitting mistakes or being comforting when mistakes happen, personal end of service and problem solving could use some improvement, too defensive

Our wedding was all pulled together in three months, and besides that, our daughter was living out of state and had to come in three weekends for wedding business. The boutique knew all that personal information , yet when they learned from the manufacterer there was a chance the dress would not come in on time, they kept that information to themselves for over a week. We could have made schedule changes for the weekend but didn't know to make those schedule changes in time. When my daughter learned at the last minute that she had to change her weekend around at the last minute and was as a result unable to go to a cake testing, she was upset. The owner of the bridal boutique was not particularly understanding about that -- although they did work to make sure the alterations were done on time. I have a sneaky feeling the owner would want to say that our bride-to-be was unreasonable or too upset, but I really think the way the owner handled the situation really added to the stress of the situation. I think a little more compensation than getting the seamstress there early the next morning would have been appropriate.

Also, when -- during the wedding week -- the dress needed TWO major alterations -- and the older, very skilled alternation specialist that they sub- in told us the dress had been bought a whole size too big --- the owner said she disagreed with the seamstress. ??? She doesn't stand behind the expertise of the seamstress they highly recommended.... ?? We made sure we got the seamstress' honest assessment of the situation in the dressing room, she was happy to work for us in time, and it worked out fine, but again, the comments of the owner did not make the experience more pleasant.

That said, the dress turned out beautifully.

I think this shop is probably a great choice for most people, but if you have special circumstances -- like a time cramp, or an out of town bride, consider yourself informed... You can decide if this is a good situation or not for your family situaiton or not.

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1 out of 1 people found this review helpful.

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I was extremely pleased with my experience at Bridal Boutique. This boutique is truly a hidden gem. They carried the most unique, hand selected gowns in the area. They had so much to chose from you didn't feel like you were just settling. The staff is extremely friendly and helps you through the whole process. I would definitely recommend them to everyone!! A helpful hint for all brides new to shopping is to come during the weekdays and make an appointment for the weekends!!

5
★★★★★

I was extremely pleased with my experience at Bridal Boutique. This boutique is truly a hidden gem. They carried the most unique, hand selected gowns in the area. They had so much to chose from you didn't feel like you were just settling. The staff is extremely friendly and helps you through the whole process. I would definitely recommend them to everyone!! A helpful hint for all brides new to shopping is to come during the weekdays and make an appointment for the weekends!!

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0 out of 1 people found this review helpful.

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LOVE LOVE LOVE BRIDAL BOUTIQUE!!!! They were so helpful and patient. I had no idea what style I was looking for and the associate helped me figure out everything!! Ask for Donna, she ROCKED!!

5
★★★★★

LOVE LOVE LOVE BRIDAL BOUTIQUE!!!! They were so helpful and patient. I had no idea what style I was looking for and the associate helped me figure out everything!! Ask for Donna, she ROCKED!!

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Saturday I picked up the dress I had ordered for my destination wedding and I am very happy. I just wanted to let all Brides know that you can trust Bridal Boutique. I never had any problem with selecting, ordering, fitting or packing my dress. I am getting married in Mexico at the end of the month and not only was my dress ready for me when I got there, it was perfect (just like I ordered) and packed for me in a garment bag ready for the plane. Stellar experience, Stellar Shop.
Mary Ella Bussey, Southlake Tx

5
★★★★★

Saturday I picked up the dress I had ordered for my destination wedding and I am very happy. I just wanted to let all Brides know that you can trust Bridal Boutique. I never had any problem with selecting, ordering, fitting or packing my dress. I am getting married in Mexico at the end of the month and not only was my dress ready for me when I got there, it was perfect (just like I ordered) and packed for me in a garment bag ready for the plane. Stellar experience, Stellar Shop.
Mary Ella Bussey, Southlake Tx

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.

This place is a jewel in the world of bridal shops! My co-worker raved about the Bridal Boutique, so I made the 30 mile trip in spite of my doubts, and found the the best little bridal shop in Texas! This place has everything - more wedding gowns than I've ever seen in one place, more bridesmaid dresses and more flowergirl and mother-of-the bride dresses. Amy was so sweet and helpful. Not only did she know exactly the style that would look the best on me, but also the ones that fit my budget and theme. Everyone there took an interest in me and made me feel like they truly cared. I found my perfect wedding gown there on my first day and could not
have asked for it to be more special. My mom found a beautiful dress there too. This is an experience every bride should have. I highly recommend the Bridal Boutique in Lewisville!!

5
★★★★★

This place is a jewel in the world of bridal shops! My co-worker raved about the Bridal Boutique, so I made the 30 mile trip in spite of my doubts, and found the the best little bridal shop in Texas! This place has everything - more wedding gowns than I've ever seen in one place, more bridesmaid dresses and more flowergirl and mother-of-the bride dresses. Amy was so sweet and helpful. Not only did she know exactly the style that would look the best on me, but also the ones that fit my budget and theme. Everyone there took an interest in me and made me feel like they truly cared. I found my perfect wedding gown there on my first day and could not
have asked for it to be more special. My mom found a beautiful dress there too. This is an experience every bride should have. I highly recommend the Bridal Boutique in Lewisville!!

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I had the best experience at the Bridal Boutique in Lewisville today! I was getting very discouraged after my Mother and I had been all over the DFW area dress shopping the last few weeks and everybody seemed either too busy or uninterested in us. I called last week and made an appointment with a lady named Amy on the phone, we came in this afternoon and the shop was full of people but they still gave me a very warm greeting & told me they were excited to be helping me with my special day.

My sales associate Melissa, showed me the layout of the store and told me about all the lines they carried, showed me the newest dresses and explained the whole process of ordering a dress. She was very informative and helpfull. They have alot more dresses than most of the other stores I had shopped at, the selection was much better and the dresses were not torn or damaged.

After trying on about 6 gowns, I found THE DRESS!! I am so happy and cannot thank those girls enough at that shop. The store was jammed packed full of people, I never once felt rushed or pressured. They assured me that they wanted me to make the right decision and were so helpful and sweet. I LOVE MY DRESS!! I would highly reccomend them to EVERYONE! Morgan Rose, Lewisville Texas

5
★★★★★

I had the best experience at the Bridal Boutique in Lewisville today! I was getting very discouraged after my Mother and I had been all over the DFW area dress shopping the last few weeks and everybody seemed either too busy or uninterested in us. I called last week and made an appointment with a lady named Amy on the phone, we came in this afternoon and the shop was full of people but they still gave me a very warm greeting & told me they were excited to be helping me with my special day.

My sales associate Melissa, showed me the layout of the store and told me about all the lines they carried, showed me the newest dresses and explained the whole process of ordering a dress. She was very informative and helpfull. They have alot more dresses than most of the other stores I had shopped at, the selection was much better and the dresses were not torn or damaged.

After trying on about 6 gowns, I found THE DRESS!! I am so happy and cannot thank those girls enough at that shop. The store was jammed packed full of people, I never once felt rushed or pressured. They assured me that they wanted me to make the right decision and were so helpful and sweet. I LOVE MY DRESS!! I would highly reccomend them to EVERYONE! Morgan Rose, Lewisville Texas

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.

I had a wonderful experience at this precious shop! My sales associate was amazing and helped me find the dress of my dreams! She took her time and did not pressure me at all, unlike another store in Dallas. They have a huge selection of wedding dresses and allowed me to try on as many as I wanted. I am also getting my bridesmaids gowns here as well. I would totally recommend this place to anyone!

5
★★★★★

I had a wonderful experience at this precious shop! My sales associate was amazing and helped me find the dress of my dreams! She took her time and did not pressure me at all, unlike another store in Dallas. They have a huge selection of wedding dresses and allowed me to try on as many as I wanted. I am also getting my bridesmaids gowns here as well. I would totally recommend this place to anyone!

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If you only have time to read this first line, my only advice to you is to AVOID THIS BOUTIQUE AT ALL COSTS!!! They added a lot of stress to my wedding.

This is the ONLY wedding vendor/service I had a problem with while planning my

3
★★★★★

If you only have time to read this first line, my only advice to you is to AVOID THIS BOUTIQUE AT ALL COSTS!!! They added a lot of stress to my wedding.

This is the ONLY wedding vendor/service I had a problem with while planning my

Pros: Great, if you like to be patronized and lied to

Cons: Extremely rude once you have made your purchase, two-faced

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Cool reception when we walked in. Turned much cooler when the young lady found out we were only looking for shoes and veils. She asked what kind of veils, walked us to that area, took some down from the wall and placed them on a chair... then turned around and went back to the desk area... never saying another word to us. And she was 1 of about 4 workers we saw and we were the only customers in sight! Absolutely was not needing someone to hover over us, but a little customer service and guidance regarding the veil placement would have been nice, or god forbid even just a smile! After fiddling with the combs and clips, we placed the veils back on the chair and walked out. We walked right by the person that took us to the veils, as well as other workers, and not a "Thanks for coming in!", "Kiss my a**!" or anything!! So very glad that Bridal Boutique did not get one cent of our money.

1
★☆☆☆☆

Cool reception when we walked in. Turned much cooler when the young lady found out we were only looking for shoes and veils. She asked what kind of veils, walked us to that area, took some down from the wall and placed them on a chair... then turned around and went back to the desk area... never saying another word to us. And she was 1 of about 4 workers we saw and we were the only customers in sight! Absolutely was not needing someone to hover over us, but a little customer service and guidance regarding the veil placement would have been nice, or god forbid even just a smile! After fiddling with the combs and clips, we placed the veils back on the chair and walked out. We walked right by the person that took us to the veils, as well as other workers, and not a "Thanks for coming in!", "Kiss my a**!" or anything!! So very glad that Bridal Boutique did not get one cent of our money.

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1 out of 1 people found this review helpful.

.

I loved Bridal Boutique and I am so happy that I got my dress there! They treated us so well from the time that we walked in to the time that we left! I really enjoyed working with Janet. She was so honest and sweet with us.

We went to the store a few doors down first to see their discounted dresses. Technically, it isn't the same store, but from what I understand, they get a lot of dresses from the Boutique. The lady there was very honest and wonderful to work with as well. We found a few dresses there. Then we walked down to the Bridal Boutique. It has a small store front, but has SO much variety!

I found the dress I wanted after trying on a ton of them. No other dresses were as beautiful. I came back to try it on 3 more times before I ordered it. I also looked through at least 6 more stores in the DFW area...I didn't enjoy any of the sales people as much as I did Janet. She didn't put any pressure on me and gave me honest, real feedback.

I ordered my dress with exactly 5 months for it to arrive. I was really nervous, especially after reading some of the reviews on here. I let them know that I was worried and they assured me that it would arrive on time. I trusted them and they came through!! The dress arrived a week earlier than we expected and I had plenty of time to have it altered.

I went to a tailor nearer my house to have the dress altered and she pressed it as well (Ensy Tailor in Bedford). That was mostly out of convenience. Bridal Boutique said that they would steam it before the wedding...I was just too busy to bring it to two places.

I would go to Bridal Boutique again and I would definitely recommend them to other people. Thank you for a wonderful experience!! :)

5
★★★★★

I loved Bridal Boutique and I am so happy that I got my dress there! They treated us so well from the time that we walked in to the time that we left! I really enjoyed working with Janet. She was so honest and sweet with us.

We went to the store a few doors down first to see their discounted dresses. Technically, it isn't the same store, but from what I understand, they get a lot of dresses from the Boutique. The lady there was very honest and wonderful to work with as well. We found a few dresses there. Then we walked down to the Bridal Boutique. It has a small store front, but has SO much variety!

I found the dress I wanted after trying on a ton of them. No other dresses were as beautiful. I came back to try it on 3 more times before I ordered it. I also looked through at least 6 more stores in the DFW area...I didn't enjoy any of the sales people as much as I did Janet. She didn't put any pressure on me and gave me honest, real feedback.

I ordered my dress with exactly 5 months for it to arrive. I was really nervous, especially after reading some of the reviews on here. I let them know that I was worried and they assured me that it would arrive on time. I trusted them and they came through!! The dress arrived a week earlier than we expected and I had plenty of time to have it altered.

I went to a tailor nearer my house to have the dress altered and she pressed it as well (Ensy Tailor in Bedford). That was mostly out of convenience. Bridal Boutique said that they would steam it before the wedding...I was just too busy to bring it to two places.

I would go to Bridal Boutique again and I would definitely recommend them to other people. Thank you for a wonderful experience!! :)

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.

I loved Bridal Boutique and I am so happy that I got my dress there! They treated us so well from the time that we walked in to the time that we left! I really enjoyed working with Janet. She was so honest and sweet with us.

We went to the store a few doors down first to see their discounted dresses. Technically, it isn't the same store, but from what I understand, they get a lot of dresses from the Boutique. The lady there was very honest and wonderful to work with as well. We found a few dresses there. Then we walked down to the Bridal Boutique. It has a small store front, but has SO much variety!

I found the dress I wanted after trying on a ton of them. No other dresses were as beautiful. I came back to try it on 3 more times before I ordered it. I also looked through at least 6 more stores in the DFW area...I didn't enjoy any of the sales people as much as I did Janet. She didn't put any pressure on me and gave me honest, real feedback.

I ordered my dress with exactly 5 months for it to arrive. I was really nervous, especially after reading some of the reviews on here. I let them know that I was worried and they assured me that it would arrive on time. I trusted them and they came through!! The dress arrived a week earlier than we expected and I had plenty of time to have it altered.

I went to a tailor nearer my house to have the dress altered and she pressed it as well (Ensy Tailor in Bedford). That was mostly out of convenience. Bridal Boutique said that they would steam it before the wedding...I was just too busy to bring it to two places.

I would go to Bridal Boutique again and I would definitely recommend them to other people. Thank you for a wonderful experience!! :)

2
★★★★★

I loved Bridal Boutique and I am so happy that I got my dress there! They treated us so well from the time that we walked in to the time that we left! I really enjoyed working with Janet. She was so honest and sweet with us.

We went to the store a few doors down first to see their discounted dresses. Technically, it isn't the same store, but from what I understand, they get a lot of dresses from the Boutique. The lady there was very honest and wonderful to work with as well. We found a few dresses there. Then we walked down to the Bridal Boutique. It has a small store front, but has SO much variety!

I found the dress I wanted after trying on a ton of them. No other dresses were as beautiful. I came back to try it on 3 more times before I ordered it. I also looked through at least 6 more stores in the DFW area...I didn't enjoy any of the sales people as much as I did Janet. She didn't put any pressure on me and gave me honest, real feedback.

I ordered my dress with exactly 5 months for it to arrive. I was really nervous, especially after reading some of the reviews on here. I let them know that I was worried and they assured me that it would arrive on time. I trusted them and they came through!! The dress arrived a week earlier than we expected and I had plenty of time to have it altered.

I went to a tailor nearer my house to have the dress altered and she pressed it as well (Ensy Tailor in Bedford). That was mostly out of convenience. Bridal Boutique said that they would steam it before the wedding...I was just too busy to bring it to two places.

I would go to Bridal Boutique again and I would definitely recommend them to other people. Thank you for a wonderful experience!! :)

Pros: Great variety, honest, sweet salespeople

Cons: Honestly, I don't have any cons for this store.

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I had a good experience with the Bridal Boutique until I started getting the dress altered with the tailor they recommend. I was flying in from Washington DC for each fitting and even with the knowledge of that she never had finished making the changes she had promised in our previous meeting. She may be affordable, but I would definitely suggest going elsewhere. My mother brought my dress up to Washington for the wedding and we've discovered that after all of our insisting that the bustle be high so that I'll be able to dance without stepping on it, it's 3/4 of an inch longer on one side. The wedding is in 4 days, so I'm afraid there's not much more we can do about it now. Bridal boutique is great, but save yourself the headache by getting your dress altered elsewhere.

3
★★★☆☆

I had a good experience with the Bridal Boutique until I started getting the dress altered with the tailor they recommend. I was flying in from Washington DC for each fitting and even with the knowledge of that she never had finished making the changes she had promised in our previous meeting. She may be affordable, but I would definitely suggest going elsewhere. My mother brought my dress up to Washington for the wedding and we've discovered that after all of our insisting that the bustle be high so that I'll be able to dance without stepping on it, it's 3/4 of an inch longer on one side. The wedding is in 4 days, so I'm afraid there's not much more we can do about it now. Bridal boutique is great, but save yourself the headache by getting your dress altered elsewhere.

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My entire experience at this store was truly awful. The sales people are not only rude, they also lie. When I called the bridal boutique they were very attentive and polite; they assured me they had the dress I wanted and scheduled an appointment. After driving over 45 minutes to get to their store, I was forced to wait 20 minutes because only one attendant was in the store ( the other two had gone to lunch despite the fact that there were three brides in the store and I HAD AN APPOINTMENT). Then when someone finally came to assist me I was told that they didn't never had the dress I specifically called about.

0
★☆☆☆☆

My entire experience at this store was truly awful. The sales people are not only rude, they also lie. When I called the bridal boutique they were very attentive and polite; they assured me they had the dress I wanted and scheduled an appointment. After driving over 45 minutes to get to their store, I was forced to wait 20 minutes because only one attendant was in the store ( the other two had gone to lunch despite the fact that there were three brides in the store and I HAD AN APPOINTMENT). Then when someone finally came to assist me I was told that they didn't never had the dress I specifically called about.

Pros: None

Cons: Everything else

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I went to many stores in the DFW area, but by far the best was this one. They had an awesome selection and wonderful service. I received so many compliments on my dress!! I am not sure what the girl is speaking of below, but I have heard nothing but wonderful things about Bridal Boutique! I send all of my friends there!

5
★★★★★

I went to many stores in the DFW area, but by far the best was this one. They had an awesome selection and wonderful service. I received so many compliments on my dress!! I am not sure what the girl is speaking of below, but I have heard nothing but wonderful things about Bridal Boutique! I send all of my friends there!

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.

Buyers Beware of this fraudulent place. They are full of false promises and dream killers. I was unfortunately placed with a lady who claimed to be new to the store. She along with the manager told me false information. They ordered the wrong dress for me with the wrong size. When I showed them my receipt to verify that I was correct they accused me of writing up a receipt of my own. Never mind the fact that their logo was printed on my receipt and they conveniently did not and would not show me their records until weeks later. No one should ever have to go though this. Buyer Beware. If your looking for a place to go to...go to Stella's in Plano. They are honest and wonderful. They helped my friend out when she got married. I regret going to Bridal Boutique. Please don't make the same mistake I did.

1
★☆☆☆☆

Buyers Beware of this fraudulent place. They are full of false promises and dream killers. I was unfortunately placed with a lady who claimed to be new to the store. She along with the manager told me false information. They ordered the wrong dress for me with the wrong size. When I showed them my receipt to verify that I was correct they accused me of writing up a receipt of my own. Never mind the fact that their logo was printed on my receipt and they conveniently did not and would not show me their records until weeks later. No one should ever have to go though this. Buyer Beware. If your looking for a place to go to...go to Stella's in Plano. They are honest and wonderful. They helped my friend out when she got married. I regret going to Bridal Boutique. Please don't make the same mistake I did.

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1 out of 3 people found this review helpful.

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I got married in 2007 and bought my dress, as well as my bridesmaids dresses here. They're so nice & helpful when you're trying your dresses on, as well as just helping you pick one out! If you have a favorite style in mind, they'll bring out all of them for you to try on. I highly recommend Bridal Boutique!

4
★★★★☆

I got married in 2007 and bought my dress, as well as my bridesmaids dresses here. They're so nice & helpful when you're trying your dresses on, as well as just helping you pick one out! If you have a favorite style in mind, they'll bring out all of them for you to try on. I highly recommend Bridal Boutique!

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.

My friends and I, as well as almost everyone that I know that has gotten married in the last 12 years,shop only at the Bridal Boutique in Lewisville. Every one that works there is extremely nice and always helpful. I would almost say too nice.Caroline has the best selection of any stores that we visited.I did my entire wedding top to bottom there and I can say that I had NO complaints. My dress and my girls dresses were perfect and the guys tuxedos were awesome.I would highly recommend them, as I always do to my friends.

5
★★★★★

My friends and I, as well as almost everyone that I know that has gotten married in the last 12 years,shop only at the Bridal Boutique in Lewisville. Every one that works there is extremely nice and always helpful. I would almost say too nice.Caroline has the best selection of any stores that we visited.I did my entire wedding top to bottom there and I can say that I had NO complaints. My dress and my girls dresses were perfect and the guys tuxedos were awesome.I would highly recommend them, as I always do to my friends.

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.

We were told on multiple different occasions that we could return our tuxes on Tuesday. Our wedding was out of the country, so of course we asked if it would be fine to return our tuxes on Tuesday. As I said, multiple different employees told us that would be fine. Plain and simple, you are lying to potential customers on the internet. And yes I am mad that I had to pay late fees. You would be upset too! I just hope others will take note of what happened to us.

1
★☆☆☆☆

We were told on multiple different occasions that we could return our tuxes on Tuesday. Our wedding was out of the country, so of course we asked if it would be fine to return our tuxes on Tuesday. As I said, multiple different employees told us that would be fine. Plain and simple, you are lying to potential customers on the internet. And yes I am mad that I had to pay late fees. You would be upset too! I just hope others will take note of what happened to us.

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1 out of 1 people found this review helpful.

Business Response:

Dr.Groomzilla The rest of this wedding party got their tuxes back on time.He signed our rental sgreement stating that the tuxes were due back on Moday.We never told him Tuesday. Our driver picks up on Mondays as he has for the last 18 years. This guy was just mad that he didn't return on time and had to pay $25.00!!
 

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