Sears Outlet

★★★★☆
  • 5901 Griggs Road Suite A

    Houston, TX 77023

    Map & Directions
  • 713-644-9351

About Sears Outlet

Categories
  • Factory Outlets
  • Discount Stores
  • Household Appliances
  • Hardware
  • Refrigerators
  • Freezers
  • Home Furniture Sales
  • Lawn & Garden Equipment Manufacturers
Details
  • Dishwashers
  • Refrigerators
Hours
M-Sa 10am-9pm, Su 10am-7pm
Emails
  • SHO_social@shos.com
Phones
  • Fax (713-644-9756)
Keywords
  • new
  • one-of-a-kind
  • out of carton
  • discontinued
  • used
  • scratch and dented home appliances
  • exercise equipment
  • lawn tractors
  • game tables
  • mattresses & more
Products
  • Sporting Goods
  • Hardware & Tools
  • Appliance Dealers
  • Housewares
  • Kitchen Appliances
  • Apparel
  • Brand-name goods
  • New goods
  • Used goods
Payment Options
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Visa
Services
  • In-store pickup
Languages
  • English
4.125 8
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.

Customer Service is the worst! Nikesha, the manager don't give a damn! She is rude, rude, rude....and just plan mean. She must be fired!

3
★★★★★

Customer Service is the worst! Nikesha, the manager don't give a damn! She is rude, rude, rude....and just plan mean. She must be fired!

.

The store experience was fine but Sears apparently has given up trying to compete with Home Depot, Lowes and other competitors. They simply don't care! We purchased a washer and dryer three weeks ago and to this date, it has still not

3
★★★★★

The store experience was fine but Sears apparently has given up trying to compete with Home Depot, Lowes and other competitors. They simply don't care! We purchased a washer and dryer three weeks ago and to this date, it has still not

.

Deal and service was great! It bothers me after reading the reviews it sounds like a horrible place, but really it is nice, people say hi, and I am not ignored. I just bought a white maytag side by side for $499.93 last week. At home depot it was 809$. I thought I couldnt have gotten so nice a unit if it wasnt for this place. I tried finding this refrigerator model # i think is MSD2272 online cheaper and couldn't. Delivery was yesterday and it went well. I would recommend this place. I got a call today from Daniel asking me how everything went, and that tells me this place does care.

2
★★★★★

Deal and service was great! It bothers me after reading the reviews it sounds like a horrible place, but really it is nice, people say hi, and I am not ignored. I just bought a white maytag side by side for $499.93 last week. At home depot it was 809$. I thought I couldnt have gotten so nice a unit if it wasnt for this place. I tried finding this refrigerator model # i think is MSD2272 online cheaper and couldn't. Delivery was yesterday and it went well. I would recommend this place. I got a call today from Daniel asking me how everything went, and that tells me this place does care.

.

Great sales person, delivery driver couldn't speak english and got lost because he couldn't understand my verbal directions. Fridge and hardware were malfunctioning at delivery. After three 15 minute calls to Customer service, I get 4 hour window for tech to arrive. As long as you don't have to deal with a customer service or need it repaired you'll be okay. If you need repairs, you will need to dedicate a whole day to it get taken care off.

1
★★☆☆☆

Great sales person, delivery driver couldn't speak english and got lost because he couldn't understand my verbal directions. Fridge and hardware were malfunctioning at delivery. After three 15 minute calls to Customer service, I get 4 hour window for tech to arrive. As long as you don't have to deal with a customer service or need it repaired you'll be okay. If you need repairs, you will need to dedicate a whole day to it get taken care off.

Pros: Price

Cons: Customer Service

.

great selection, lots of stuff.

2
★★★★★

great selection, lots of stuff.

Pros: great service, huge selection, great prices

.

My friend had bought her washer and dryer here a few years ago at a wonderful savings. They had minor cosmetic damage on the bottom, but have worked perfectly for over 5 years.

Now that I am remodeling my kitchen, I was in need of new appliances and went to Sears Outlet to take a look. My first visit: Some of the sales people couldn't be bothered, but i was very happy with the one that did - Alesha. She was very helpful, but the manager couldn't be bothered.

Visited again and am very happy with the new manager, Kevin, and the changes he has made to the store. The once solemn store was a bit of a maze, but Kevin has re-organized the set up of the store and added music and brighter lights. It was a very pleasant exprience. Not only were the sales people more helpful, but so was the manager. Did I forget to mention the wonderful prices on slightly scratched appliances?

2
★★★★☆

My friend had bought her washer and dryer here a few years ago at a wonderful savings. They had minor cosmetic damage on the bottom, but have worked perfectly for over 5 years.

Now that I am remodeling my kitchen, I was in need of new appliances and went to Sears Outlet to take a look. My first visit: Some of the sales people couldn't be bothered, but i was very happy with the one that did - Alesha. She was very helpful, but the manager couldn't be bothered.

Visited again and am very happy with the new manager, Kevin, and the changes he has made to the store. The once solemn store was a bit of a maze, but Kevin has re-organized the set up of the store and added music and brighter lights. It was a very pleasant exprience. Not only were the sales people more helpful, but so was the manager. Did I forget to mention the wonderful prices on slightly scratched appliances?

.

I purchased a washer and dryer here in January for half the price in regular stores. They had a couple tiny scratches which made them ineligible for sale in the regular stores, even though they work just fine. They educated us on the warranty and maintenance of the items as well as communicated with us for delivery and setup.

They had a variety of appliances including refrigerators, ovens, stoves, washer & dryers, elliptical machines, treadmills, plasma tvs and the list goes on and on...

I plan on going here again for future appliance purchases.

2
★★★★☆

I purchased a washer and dryer here in January for half the price in regular stores. They had a couple tiny scratches which made them ineligible for sale in the regular stores, even though they work just fine. They educated us on the warranty and maintenance of the items as well as communicated with us for delivery and setup.

They had a variety of appliances including refrigerators, ovens, stoves, washer & dryers, elliptical machines, treadmills, plasma tvs and the list goes on and on...

I plan on going here again for future appliance purchases.

Pros: Amazing prices, great products

Cons: Scratch & Dent Merchendise

.

First of al the manager nakeesha was really rude and had a dog face on....she was no help at all, then I browsed around and saw that store prices are waaaay cheaper than the outlet prices, the only good thing about my experience there was that a really nice young hispanic girl helped me find what I needed at a reasonable price. Other than that I saw too many people doing returns cause the stuff they bought did not work. Awful!

0
★☆☆☆☆

First of al the manager nakeesha was really rude and had a dog face on....she was no help at all, then I browsed around and saw that store prices are waaaay cheaper than the outlet prices, the only good thing about my experience there was that a really nice young hispanic girl helped me find what I needed at a reasonable price. Other than that I saw too many people doing returns cause the stuff they bought did not work. Awful!

Message from Sears Outlet

Sears Outlet in Houston, TX offers top brand home and major appliances at deep discounts and a great selection of lawn and garden products. Shop our inventory of refrigerators, dishwashers, washers, dryers, microwaves, lawn mowers, air conditioner units, and more, and save up to 70% off retail prices! Come by and get to know us!

Yext

 

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