Greatwood Veterinary Hospital

★★★★☆
  • 401 Crabb River Rd

    Richmond, TX 77469

    Map & Directions
  • 281-342-7770

About Greatwood Veterinary Hospital

Categories
  • Emergency Vets
  • Animal Hospitals
Details
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-F 7am-7pm, Sa 7am-1pm, Su Closed
Emails
  • jennleach@hotmail.com
Keywords
  • Veterinarian
  • Veterinary Hospital
  • Veterinary Service
  • kennels
  • Animal Hospital
  • pet hospital
  • pet clinic
  • boarding service
  • Pet Grooming
  • pet pharmacy

Pets & Animals

Pets & Animals
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We have only had our cat for 1 year and our experience with Dr Anderson and Greatwood Veterinary Hospital was our first vet experience. I was thoroughly impressed with Dr Anderson. He took his time and explained everything to me about our diabetic cat. He continually asked if I had any questions and made sure that I understood everything. The staff has always been very friendly and helpful. We will definitely continue going to Dr Anderson and highly recommend Greatwood Veterinary Hospital to everyone!

5
★★★★★

We have only had our cat for 1 year and our experience with Dr Anderson and Greatwood Veterinary Hospital was our first vet experience. I was thoroughly impressed with Dr Anderson. He took his time and explained everything to me about our diabetic cat. He continually asked if I had any questions and made sure that I understood everything. The staff has always been very friendly and helpful. We will definitely continue going to Dr Anderson and highly recommend Greatwood Veterinary Hospital to everyone!

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If I moved to Canada I would have to drive back to Greatwood to bring my best friends to Doc Andy (Anderson). I have taken my pets to him since 2002 and I know my concerns and grief are heartfelt. The best Doctor and staff. I know they love my pets.

2
★★★★★

If I moved to Canada I would have to drive back to Greatwood to bring my best friends to Doc Andy (Anderson). I have taken my pets to him since 2002 and I know my concerns and grief are heartfelt. The best Doctor and staff. I know they love my pets.

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The BEST PLACE for PETS in the area *****
I have been to many other clinics (one in this area), and Greatwood Animal Clinic is by far the best place that I have ever been. The place is clean, Dr. Anderson is very competent and knowledgeable. Their hours are very convenient, they will see patients at 6 pm, unlike the other clinic they closed at 5:30 pm. The staff was much-much nicer to me, than at the previous place.

5
★★★★★

The BEST PLACE for PETS in the area *****
I have been to many other clinics (one in this area), and Greatwood Animal Clinic is by far the best place that I have ever been. The place is clean, Dr. Anderson is very competent and knowledgeable. Their hours are very convenient, they will see patients at 6 pm, unlike the other clinic they closed at 5:30 pm. The staff was much-much nicer to me, than at the previous place.

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.

I don't live close to Richmond at all; I live about 180 miles away but I take my dogs to Greatwood Veterinarian Clinic everytime I pass through on my way to Huntsville. I think everything about this clinic is the best to include the staff. This is a very beautiful brand new clinic with the best of everything. I think Dr. Rodney Anderson is the best vet for me and my dogs and I am so glad I found him through a friend of mine while enroute to Huntsville. I want to thank Dr. Anderson and his staff for being there when my dogs needed you and for caring about them as they were your own dogs.

5
★★★★★

I don't live close to Richmond at all; I live about 180 miles away but I take my dogs to Greatwood Veterinarian Clinic everytime I pass through on my way to Huntsville. I think everything about this clinic is the best to include the staff. This is a very beautiful brand new clinic with the best of everything. I think Dr. Rodney Anderson is the best vet for me and my dogs and I am so glad I found him through a friend of mine while enroute to Huntsville. I want to thank Dr. Anderson and his staff for being there when my dogs needed you and for caring about them as they were your own dogs.

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.

Dr. Anderson is a great vet. He has been taking care of my pets for several years now and always gives great care. I would recommend him to anyone looking for a vet.

5
★★★★★

Dr. Anderson is a great vet. He has been taking care of my pets for several years now and always gives great care. I would recommend him to anyone looking for a vet.

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.

Dr. Anderson seems like a fine vet - but he takes more vacations than anyone I have ever come across. The substitute vets he uses are good but totally different in their approach to issues. That said, the office staff is dumber than a box of rocks. I also don't like that absolutely everything takes place "in the back" where you can;t see what they are doing. Not a very open place. We switched vets.

3
★★★☆☆

Dr. Anderson seems like a fine vet - but he takes more vacations than anyone I have ever come across. The substitute vets he uses are good but totally different in their approach to issues. That said, the office staff is dumber than a box of rocks. I also don't like that absolutely everything takes place "in the back" where you can;t see what they are doing. Not a very open place. We switched vets.

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Business Response:

I'm sorry Leah P. did not enjoy her experiences at my hospital, and can only assume she usually visits on Saturdays. I am available Monday-Friday and have associates on all Saturdays. The associate vets I use on Saturdays are very professional and typically work at emergency clinics during the week. I feel my hospital is a very open facility and clients are welcome to a tour at any time. The only things that "take place in the back" are the vitals of the pet being recorded, vaccines administered, and lab samples obtained. This only takes a few minutes and the pets are returned to the exam room where the vet performs a thorough physical exam and answers any questions/concerns the owner may have. The reason for these procedures being performed in the treatment area is due to liability issues and a request from AVMA-PLIT insurace provider to limit exposure of clients. However, most of these procedures can be performed in the exam room upon the owner's request. As for the staff, I feel they are very friendly and helpful, but they are not allowed to answer any medical questions or give medical advice. This is the role of the doctors and not the office staff.
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We recently began taking our dogs to Dr. Anderson after growing frustration with the vets we had been seeing for many years. We are very pleased with Dr. Anderson's competence and kindness, and also with that of Dr. Crews (sp?) whom we saw most recently. I don't understand the complaints about rude or indifferent staff, because Robin and the other staff members have been nothing but friendly, kind and professional to us and our furbabies. This is a bit out of the way for us, but the treatment our dogs have received there is worth it.

2
★★★★☆

We recently began taking our dogs to Dr. Anderson after growing frustration with the vets we had been seeing for many years. We are very pleased with Dr. Anderson's competence and kindness, and also with that of Dr. Crews (sp?) whom we saw most recently. I don't understand the complaints about rude or indifferent staff, because Robin and the other staff members have been nothing but friendly, kind and professional to us and our furbabies. This is a bit out of the way for us, but the treatment our dogs have received there is worth it.

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Unlike the other review, I really liked the groomer. We have an older Bichon and she did a wonderful job with her. Prior to even bringing the dog in, I met with the groomer and asked many, many questions about her grooming methods. I was very pleased that her answers to my questions were exactly what I was wanting to hear. I was very specific in how we wanted her groomed. They took a long time with our dog because of her age so they wouldn't stress her out. I was very happy when I picked her up and will definitely take her back there.

I completely agree with the other reviewers about the staff. Whether in person or on the phone, they are very curt. They act like they are bothered when it comes to helping you. They are fake friendly and it really shows through. If there is a smile, it seems forced.

4
★★★★☆

Unlike the other review, I really liked the groomer. We have an older Bichon and she did a wonderful job with her. Prior to even bringing the dog in, I met with the groomer and asked many, many questions about her grooming methods. I was very pleased that her answers to my questions were exactly what I was wanting to hear. I was very specific in how we wanted her groomed. They took a long time with our dog because of her age so they wouldn't stress her out. I was very happy when I picked her up and will definitely take her back there.

I completely agree with the other reviewers about the staff. Whether in person or on the phone, they are very curt. They act like they are bothered when it comes to helping you. They are fake friendly and it really shows through. If there is a smile, it seems forced.

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.

I LOVE Dr. Anderson and his staff. We have lived in two states and several cities and Dr. Anderson is by far the best veterinary we have encountered. Whether we are at the office for a routine visit or for an illness he thoroughly educates us about the condition of our dog. Dr. Anderson is very patient and takes his time to answer all of our questions. He also presents balanced views on the pros and cons of treatment options. When our 13 year old dog needed to be euthanized he was so calm and empathetic. He really helped us through the difficult process.

He has a new facility and it is a beautiful environment. It is a very clean and pleasant facility.

5
★★★★★

I LOVE Dr. Anderson and his staff. We have lived in two states and several cities and Dr. Anderson is by far the best veterinary we have encountered. Whether we are at the office for a routine visit or for an illness he thoroughly educates us about the condition of our dog. Dr. Anderson is very patient and takes his time to answer all of our questions. He also presents balanced views on the pros and cons of treatment options. When our 13 year old dog needed to be euthanized he was so calm and empathetic. He really helped us through the difficult process.

He has a new facility and it is a beautiful environment. It is a very clean and pleasant facility.

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.

Dr Anderson is the greatest. He helped me make educated decisions when I lost 2 of my pets. Currently I have one dog and 2 cats and I would not trust anyone else. He is the best

5
★★★★★

Dr Anderson is the greatest. He helped me make educated decisions when I lost 2 of my pets. Currently I have one dog and 2 cats and I would not trust anyone else. He is the best

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.

There is no vet I would trust more with the care of my animals. Dr. Anderson is simply the best. My dogs love him dearly and I know he takes a very personal interest in their health. He has also taken my late night emergency calls on more than one occasion when, for example, my mischievous Cavalier King Charles Spaniels got into some stainless steel appliance cleaner. He very calmly told me exactly what to do and everything turned out fine. I highly recommend Dr. Anderson and his clinic.

5
★★★★★

There is no vet I would trust more with the care of my animals. Dr. Anderson is simply the best. My dogs love him dearly and I know he takes a very personal interest in their health. He has also taken my late night emergency calls on more than one occasion when, for example, my mischievous Cavalier King Charles Spaniels got into some stainless steel appliance cleaner. He very calmly told me exactly what to do and everything turned out fine. I highly recommend Dr. Anderson and his clinic.

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.

Dr. Anderson is the best! I am anxious for him to complete his new facility and move into it. This should allow him to be able to rotate between rooms and offer more services. We have used Dr. Anderson for several years and often because we have two dogs and a cat. I would recommend him without reservation.

4
★★★★☆

Dr. Anderson is the best! I am anxious for him to complete his new facility and move into it. This should allow him to be able to rotate between rooms and offer more services. We have used Dr. Anderson for several years and often because we have two dogs and a cat. I would recommend him without reservation.

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.

I loved this clinic. I live on the northwest side of town and heard about Greatwood Veterinary Hospital from a friend who liked their experience and I decided to give it a try. It was well worth the trip. The vet was very professional and treated my animals like they were his own. The staff was very friendly and helpful. I will not take my pets anywhere else. I would recommend them to anybody that asked.

5
★★★★★

I loved this clinic. I live on the northwest side of town and heard about Greatwood Veterinary Hospital from a friend who liked their experience and I decided to give it a try. It was well worth the trip. The vet was very professional and treated my animals like they were his own. The staff was very friendly and helpful. I will not take my pets anywhere else. I would recommend them to anybody that asked.

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.

Dr. Anderson and his staff are excellent! They took wonderful care of both of my cats even though they were being terrible. The service and care were great! He took the time to calm them down and give them routine shots.
On a later date, when i needed after hours information there was someone available to answer my questions who was very polite and informative.

5
★★★★★

Dr. Anderson and his staff are excellent! They took wonderful care of both of my cats even though they were being terrible. The service and care were great! He took the time to calm them down and give them routine shots.
On a later date, when i needed after hours information there was someone available to answer my questions who was very polite and informative.

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.

I recommend that you hire me for an office staff, i love to talk to clients, and i love animals. The vet i am with now gets mad at me because i do this so much, instead of just trying to get them in and out....But, i do have a lot of people that will call and ask for just me because of the way that i am....I guarantee if you hire me, there wont be any complaints about me!!!!

5
★★★★★

I recommend that you hire me for an office staff, i love to talk to clients, and i love animals. The vet i am with now gets mad at me because i do this so much, instead of just trying to get them in and out....But, i do have a lot of people that will call and ask for just me because of the way that i am....I guarantee if you hire me, there wont be any complaints about me!!!!

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.

I absolutely love Dr. Anderson. I feel that he really cares about my animals and wants their quality of life to be great. His caring attitude does not always carry-over to his staff. At times, they seem to be more interested in talking among themselves rather than doing their jobs. He also seems to have a rather high turnover so you are always having to explain who you are and who your animals are.

Dr. Anderson always takes the time to explain what is going on with your animals and takes the time to answer any questions you have. I wish he could make his staff understand that however great he is, people will stop bring their animals to their clinic if they are rude.

4
★★★★☆

I absolutely love Dr. Anderson. I feel that he really cares about my animals and wants their quality of life to be great. His caring attitude does not always carry-over to his staff. At times, they seem to be more interested in talking among themselves rather than doing their jobs. He also seems to have a rather high turnover so you are always having to explain who you are and who your animals are.

Dr. Anderson always takes the time to explain what is going on with your animals and takes the time to answer any questions you have. I wish he could make his staff understand that however great he is, people will stop bring their animals to their clinic if they are rude.

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1 out of 1 people found this review helpful.

.

My wife and I have used Greatwood Veterinary Clinic for many years and would recommend the clinic to anyone interested in obtaining first-rate care for their pet. Dr. Anderson and his staff are always friendly and courteous and go out of their way to make sure our pets needs are met.
If you are looking for the best care for your pet you cannot find a better clinic in our opinion.

5
★★★★★

My wife and I have used Greatwood Veterinary Clinic for many years and would recommend the clinic to anyone interested in obtaining first-rate care for their pet. Dr. Anderson and his staff are always friendly and courteous and go out of their way to make sure our pets needs are met.
If you are looking for the best care for your pet you cannot find a better clinic in our opinion.

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.

I have been taking my dog to Dr. Anderson since I got her as a puppy in 2001. I/my dog have never received anything other than professional, courteous and affordable treatment and care. I did live closer to the clinic when I first got my dog, but have since moved to Katy. I tried a vet near my home simply for convenience reasons, but after one visit to another vet I knew I would be going back to Greatwood Vet. You can't beat the friendly atmosphere and personal touch that Dr. Anderson and his staff provide.

5
★★★★★

I have been taking my dog to Dr. Anderson since I got her as a puppy in 2001. I/my dog have never received anything other than professional, courteous and affordable treatment and care. I did live closer to the clinic when I first got my dog, but have since moved to Katy. I tried a vet near my home simply for convenience reasons, but after one visit to another vet I knew I would be going back to Greatwood Vet. You can't beat the friendly atmosphere and personal touch that Dr. Anderson and his staff provide.

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.

My husband and I moved here from Colorado. We decided to try out Greatwood Veterinary initially mostly because of convenience.
Our dog had skin problems (due to climate changes) which were cleared up the next year. For over 5 years, we've had the best and most consistent care. Everyone is very friendly and gives more personalized attention. Appointments are easy and convenient and treatments are very affordable (especially compared to Colorado). I would highly recommend this clinic to anyone trying to find a new vet.

5
★★★★★

My husband and I moved here from Colorado. We decided to try out Greatwood Veterinary initially mostly because of convenience.
Our dog had skin problems (due to climate changes) which were cleared up the next year. For over 5 years, we've had the best and most consistent care. Everyone is very friendly and gives more personalized attention. Appointments are easy and convenient and treatments are very affordable (especially compared to Colorado). I would highly recommend this clinic to anyone trying to find a new vet.

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.

We have taken our pets to Greatwood to see Dr. Anderson for over 8 years. His office is always professional and courteous to us. A few years ago, our dog had an emergency and he went above and beyond to help us out. Last I was there I noticed they were working on the lot. He informed me that they were building a larger upscale facility to accommodate his growing business. I will be excited to see what it looks like as it sounds great from what he described.

5
★★★★★

We have taken our pets to Greatwood to see Dr. Anderson for over 8 years. His office is always professional and courteous to us. A few years ago, our dog had an emergency and he went above and beyond to help us out. Last I was there I noticed they were working on the lot. He informed me that they were building a larger upscale facility to accommodate his growing business. I will be excited to see what it looks like as it sounds great from what he described.

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.

I've taken my 2 dogs and cat to this vet for shots and general checkups. The other reviews are correct about the young aloof staff and the overpowering smell of the candles "trying" to hide the bad pet odor. That aside, I was satisfied with the care. I decided to try the boarding facilities over the holidays. When I picked up my 2 dogs, the staff didn't know what or where the bedding was that I left with my dogs. After having to describe it to them several times, they finally found 2 out of the 3 items that I left. Also, my dogs seems scared and "out of sorts" when I picked them up. Although the price is right, I didn't have a good feeling when picking them up. I don't think I'll be using their boarding facilities again. However, for the price, you can't beat the vet.

2
★★☆☆☆

I've taken my 2 dogs and cat to this vet for shots and general checkups. The other reviews are correct about the young aloof staff and the overpowering smell of the candles "trying" to hide the bad pet odor. That aside, I was satisfied with the care. I decided to try the boarding facilities over the holidays. When I picked up my 2 dogs, the staff didn't know what or where the bedding was that I left with my dogs. After having to describe it to them several times, they finally found 2 out of the 3 items that I left. Also, my dogs seems scared and "out of sorts" when I picked them up. Although the price is right, I didn't have a good feeling when picking them up. I don't think I'll be using their boarding facilities again. However, for the price, you can't beat the vet.

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.

We have been using this vet since moving to Greatwood in 2005. While we are very pleased with our dog's care by the vet, we are considering finding a new one solely because of his office staff. We have found them to be extremely unfriendly and unprofessional, whether it's face to face in the waiting room or on the phone. They do not make the pet owner feel welcome, nor do they even act like they enjoy their work, much less the animals they are there to assist with. As a pet lover, I want to be absolutely sure that my "baby" is being treated with love and dignity when he is left with complete strangers, and I always leave this office wondering if they're cold and distant to my pet in my presence, what must they be like when he's there alone?

3
★★★☆☆

We have been using this vet since moving to Greatwood in 2005. While we are very pleased with our dog's care by the vet, we are considering finding a new one solely because of his office staff. We have found them to be extremely unfriendly and unprofessional, whether it's face to face in the waiting room or on the phone. They do not make the pet owner feel welcome, nor do they even act like they enjoy their work, much less the animals they are there to assist with. As a pet lover, I want to be absolutely sure that my "baby" is being treated with love and dignity when he is left with complete strangers, and I always leave this office wondering if they're cold and distant to my pet in my presence, what must they be like when he's there alone?

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1 out of 1 people found this review helpful.

.

We recently moved to Greatwood and decided to try this vet because it was so convenient. While Dr. Anderson was very friendly and professional, I would not take my dog back there. The receptionist and the other young girls were too busy socializing to pay attention to the clients. I also did not like that they took our dog to another room to exam her and give her the routine shots. I like to see for myself that she is being given the proper attention. Also, a couple of weeks after our first visit, our dog got sick, throwing up, not eating and very lethargic. I called to see about bringing her in right away as we were leaving town the next morning. I called 3 times before the phone was answered. After explaining my situation to the girl answering the phone, she took my information and then asked me my cat's name. Since I had already told her several times that it was a dog, I became frustrated and just said never mind and went somewhere else. I did not like the unprofessional, uncaring and impersonal treatment.

1
★☆☆☆☆

We recently moved to Greatwood and decided to try this vet because it was so convenient. While Dr. Anderson was very friendly and professional, I would not take my dog back there. The receptionist and the other young girls were too busy socializing to pay attention to the clients. I also did not like that they took our dog to another room to exam her and give her the routine shots. I like to see for myself that she is being given the proper attention. Also, a couple of weeks after our first visit, our dog got sick, throwing up, not eating and very lethargic. I called to see about bringing her in right away as we were leaving town the next morning. I called 3 times before the phone was answered. After explaining my situation to the girl answering the phone, she took my information and then asked me my cat's name. Since I had already told her several times that it was a dog, I became frustrated and just said never mind and went somewhere else. I did not like the unprofessional, uncaring and impersonal treatment.

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.

I have taken 4 pets to Dr. Anderson and staff. Dr Anderson is a very friendly, animal loving person who has always shown my dogs nothing but love!! He is quite a bit less expensive than most vets. My brother has started taking his dog there as well. The staff is friendly for the most part, but awfully young and I'm not real sure about their experience levels.
When you walk in, it isn't one of those big fancy places, but for the price I dont expect a big fancy waiting area.

I'll keep going there!!

4
★★★★☆

I have taken 4 pets to Dr. Anderson and staff. Dr Anderson is a very friendly, animal loving person who has always shown my dogs nothing but love!! He is quite a bit less expensive than most vets. My brother has started taking his dog there as well. The staff is friendly for the most part, but awfully young and I'm not real sure about their experience levels.
When you walk in, it isn't one of those big fancy places, but for the price I dont expect a big fancy waiting area.

I'll keep going there!!

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.

I took my cat for a check up to Greatwood Vet Hospital and found the doctor to be attentive and kind. The receptionist was not very friendly though and the over powering air fresheners made me a little nauseous. Over all a clean business and I would go back.

3
★★★☆☆

I took my cat for a check up to Greatwood Vet Hospital and found the doctor to be attentive and kind. The receptionist was not very friendly though and the over powering air fresheners made me a little nauseous. Over all a clean business and I would go back.

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.

My dog was bitten by another dog a few months ago and was severely terrified and injured. Went to this hospital and at first their attitude seemed real professional and handling the business but the results didn't show quite well. My dog was still terrified and obviously in pain after various medication. The cost was a bit expensive too even though everything was paid for by the owner of the other dog...

4
★★★★☆

My dog was bitten by another dog a few months ago and was severely terrified and injured. Went to this hospital and at first their attitude seemed real professional and handling the business but the results didn't show quite well. My dog was still terrified and obviously in pain after various medication. The cost was a bit expensive too even though everything was paid for by the owner of the other dog...

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.

This is a decent facility. I have taken my dogs there once, but wouldnt go back since they dont reach my standards in carring for my animals. This is because they tied the leash around my dogs mouth when treating them. It offened me. My dogs are not vicious.

PROS: nice, clean facility. friendly staff
CONS: muzzeld my dogs.

3
★★★☆☆

This is a decent facility. I have taken my dogs there once, but wouldnt go back since they dont reach my standards in carring for my animals. This is because they tied the leash around my dogs mouth when treating them. It offened me. My dogs are not vicious.

PROS: nice, clean facility. friendly staff
CONS: muzzeld my dogs.

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