Sumner Lawn 'N Saw

★★★☆☆
  • 9318 SR 162 E

    Puyallup, WA 98372

    Map & Directions
  • 253-435-9284

About Sumner Lawn 'N Saw

Categories
  • Lawn Mower Repair
  • Lawn Mowers
  • Lawn Mower Sharpening
  • Lawn & Garden Equipment Manufacturers
Details
  • Honda
  • Bolens
  • Husqvarna
  • Tool & Equipment Rental
Hours
M-F 8am-5:30pm, Sa 9am-4:30pm, Su Closed
Emails
  • jakel@sumnerlawn.com

Home & Garden

Home & Garden
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3.0 2
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Sumner Lawn and Saw is awful! I took a chain saw in that needed a tune up, I hadn??t heard back from them in four days so I gave them a call. At that time I was told they hadn??t had a chance too look at it yet. Two more days passed so I went in and said if you haven??t fixed my saw yet I??ll just take it elsewhere. The Service manger told me my Saw was in a box dismantled and they had a part on order for it. Once the part came in they would re-assemble and the cost would be 37.50 plus parts which were estimated @ $5.00.

Two days later (Service Manager) called me and said they couldn't fix my saw because the parts were unavailable. When I returned to pick up my saw they charged me $50.00 for labor which I paid. When Kevin (Service Manager) returned with my Saw it was completely dismantled and my original parts they had on order were missing. When I asked why they didn't re-assemble my unit he said because we couldn??t fix it. I asked for the (Owner) and was given the same answer. If I wanted them to re-assemble my saw he would have to charge me labor.

I brought them in and fully assembled Stihl Chain Saw and received and fully disassembled Saw with missing parts. I??m in the process of calling King 5 to get Jesse on my side!

1
★☆☆☆☆

Sumner Lawn and Saw is awful! I took a chain saw in that needed a tune up, I hadn??t heard back from them in four days so I gave them a call. At that time I was told they hadn??t had a chance too look at it yet. Two more days passed so I went in and said if you haven??t fixed my saw yet I??ll just take it elsewhere. The Service manger told me my Saw was in a box dismantled and they had a part on order for it. Once the part came in they would re-assemble and the cost would be 37.50 plus parts which were estimated @ $5.00.

Two days later (Service Manager) called me and said they couldn't fix my saw because the parts were unavailable. When I returned to pick up my saw they charged me $50.00 for labor which I paid. When Kevin (Service Manager) returned with my Saw it was completely dismantled and my original parts they had on order were missing. When I asked why they didn't re-assemble my unit he said because we couldn??t fix it. I asked for the (Owner) and was given the same answer. If I wanted them to re-assemble my saw he would have to charge me labor.

I brought them in and fully assembled Stihl Chain Saw and received and fully disassembled Saw with missing parts. I??m in the process of calling King 5 to get Jesse on my side!

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This place is a family owned business that is awesome. The pricing is reasonable, and they are very friendly and knowledgable about their products. I would highly recommend them.

5
★★★★★

This place is a family owned business that is awesome. The pricing is reasonable, and they are very friendly and knowledgable about their products. I would highly recommend them.

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Message from Sumner Lawn 'N Saw

Welcome to Sumner Lawn 'n Saw, where the variety of outdoor power equipment is second to none. In all of Puyallup, WA, there isn't a friendlier or more knowledgeable staff than ours. We're happy to help you find either the perfect outdoor power equipment or the parts you've been looking for. Check out our brochures to see what we have. If you need help in making your selection, call or stop in—we're always ready to help!

Yext PowerListings

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