Uptown Family Dentistry

★★★★☆
  • 414 3rd Ave W

    Seattle, WA 98119

    Map & Directions
  • 206-283-5390

Health & Medical

Health & Medical
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I've been going to Dr. Ong for at least five years. I've seen many other dentists over my 63 years and Dr. Ong is one of my favorites. And he's reasonable, too. The prior dentist I went too had all kinds of goodies like nitrous oxide and

3
★★★★★

I've been going to Dr. Ong for at least five years. I've seen many other dentists over my 63 years and Dr. Ong is one of my favorites. And he's reasonable, too. The prior dentist I went too had all kinds of goodies like nitrous oxide and

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I have seen many dentist over the years . I had a lot of work done by previous dentist. I am so glad that I found this place. Dr Ong is the first dentist I saw that really go thru all your options and prices. I had several crowns

3
★★★★★

I have seen many dentist over the years . I had a lot of work done by previous dentist. I am so glad that I found this place. Dr Ong is the first dentist I saw that really go thru all your options and prices. I had several crowns

.

Going to the dentist is not my favorite activity by any means. However, having good healthy teeth is very important. Ive been going to Uptown Family Dentistry for a little over 2 years. I have found that Dr. Ong and his staff are very

3
★★★★★

Going to the dentist is not my favorite activity by any means. However, having good healthy teeth is very important. Ive been going to Uptown Family Dentistry for a little over 2 years. I have found that Dr. Ong and his staff are very

.

It's a small office and the dentist does all his cleaning. He's very gentle and thorough compared to the hygienist I saw 1 yr ago in LA. The dentist is very good with the shots and the staff place me at ease. I have a very pleasant experience here and will strongly recommend this place.

2
★★★★★

It's a small office and the dentist does all his cleaning. He's very gentle and thorough compared to the hygienist I saw 1 yr ago in LA. The dentist is very good with the shots and the staff place me at ease. I have a very pleasant experience here and will strongly recommend this place.

Pros: Excellent and prompt service

Cons: None

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I was in a lot of pain for the past few days, they were able to get me in for an emergency root canal, I felt a lot better afterwards, Dr. Ong even call me at home that night to check on me. The staff is very accomodating and will work out a payment plan with you if you need it.
I have recommended all my friends and officemates to come here.

2
★★★★★

I was in a lot of pain for the past few days, they were able to get me in for an emergency root canal, I felt a lot better afterwards, Dr. Ong even call me at home that night to check on me. The staff is very accomodating and will work out a payment plan with you if you need it.
I have recommended all my friends and officemates to come here.

Pros: Quick and friendly service

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Going here was absolutely the WORST dental/medical/business experience of my life.

The office and all of their equipment is seriously outdated. I showed up 5 minutes early to my appointment and waited another 15 before anyone even noticed that I was there.

Dr. Ong not only decided to fill my cavities WHILE cleaning my teeth (no joke- he'd clean a little, work on the filling a little, and it went back and forth like that for nearly two hours), but he also decided that I NEEDED white fillings on my BACK teeth, which are significantly more expensive than silver, and completely unnecessary. His assistant had her spray/suction device so far back in my mouth that I was constantly gagging and trying to swallow. She never moved it. When I left the receptionist had a hard time figure out what to do with my insurance and how I was supposed to be billed.

Cue two days later- I'm eating lunch when I suddenly have intense stabbing pain in the back of my mouth- where one of my fillings WAS. Yep, half of it broke and came out. I called and asked them to reverse my insurance claim, so that I'd be able to go in somewhere else and have my tooth repaired (note on that- it's more than two months later, and I'm still waiting on the refund from my deductible- I just called and had the receptionist chew me out and blame my insurance company. RIGHT)

When I went in to get my tooth repaired (this is at a new dentist) he discovered that not only had my filling broken in half, but Dr. Ong had also ground down the tooth next to it, AND drilled so far into my "repaired" tooth that he had actually caused nerve damage to the point of me needing to get an emergency root canal.

Several thousand dollars, tons of pain and tears, and two months later- I still haven't seen a penny from Dr. Ong, and he continues to deny that he had any part in damaging any of my teeth. He and his staff have been rude, argumentative, and unwilling to hear my side of things.

I have filed a claim with my insurance company, and am working on another with the BB Bureau, as well as Washington's dental licensing board. Hopefully no one else will have to go through what I have.

DO NOT GO HERE.

0
★☆☆☆☆

Going here was absolutely the WORST dental/medical/business experience of my life.

The office and all of their equipment is seriously outdated. I showed up 5 minutes early to my appointment and waited another 15 before anyone even noticed that I was there.

Dr. Ong not only decided to fill my cavities WHILE cleaning my teeth (no joke- he'd clean a little, work on the filling a little, and it went back and forth like that for nearly two hours), but he also decided that I NEEDED white fillings on my BACK teeth, which are significantly more expensive than silver, and completely unnecessary. His assistant had her spray/suction device so far back in my mouth that I was constantly gagging and trying to swallow. She never moved it. When I left the receptionist had a hard time figure out what to do with my insurance and how I was supposed to be billed.

Cue two days later- I'm eating lunch when I suddenly have intense stabbing pain in the back of my mouth- where one of my fillings WAS. Yep, half of it broke and came out. I called and asked them to reverse my insurance claim, so that I'd be able to go in somewhere else and have my tooth repaired (note on that- it's more than two months later, and I'm still waiting on the refund from my deductible- I just called and had the receptionist chew me out and blame my insurance company. RIGHT)

When I went in to get my tooth repaired (this is at a new dentist) he discovered that not only had my filling broken in half, but Dr. Ong had also ground down the tooth next to it, AND drilled so far into my "repaired" tooth that he had actually caused nerve damage to the point of me needing to get an emergency root canal.

Several thousand dollars, tons of pain and tears, and two months later- I still haven't seen a penny from Dr. Ong, and he continues to deny that he had any part in damaging any of my teeth. He and his staff have been rude, argumentative, and unwilling to hear my side of things.

I have filed a claim with my insurance company, and am working on another with the BB Bureau, as well as Washington's dental licensing board. Hopefully no one else will have to go through what I have.

DO NOT GO HERE.

.

I have never experienced a better dentist service than Uptown Dentist. I have a new dental plan through work and was given a list of local offices. I was really unsure about choosing them, since I had gone to my old doctor since I was little. All my co workers suggested him. It was easy to make an appointment, and was able to get in right away. When I got there they were very helpful and friendly. Dr. Ong was right there the whole time instead of having his assistant do all the work and then only coming in to check up on her work. He was able to schedule a root canal for me the very next day, and work out a payment plan for me. It was done quickly and efficiently. The best part was he called me 4 hours later to see if I was doing okay and if I was experiencing any pain. No one does that anymore! It just goes to show that he really cares about his patients. I will definitely be using them from now on and hope that you give them a try, you won?t regret it.

2
★★★★★

I have never experienced a better dentist service than Uptown Dentist. I have a new dental plan through work and was given a list of local offices. I was really unsure about choosing them, since I had gone to my old doctor since I was little. All my co workers suggested him. It was easy to make an appointment, and was able to get in right away. When I got there they were very helpful and friendly. Dr. Ong was right there the whole time instead of having his assistant do all the work and then only coming in to check up on her work. He was able to schedule a root canal for me the very next day, and work out a payment plan for me. It was done quickly and efficiently. The best part was he called me 4 hours later to see if I was doing okay and if I was experiencing any pain. No one does that anymore! It just goes to show that he really cares about his patients. I will definitely be using them from now on and hope that you give them a try, you won?t regret it.

Pros: They make you feel very comfotable. And explains everything. Willing to help me save money

Cons: The office is older and not as fancy. But Im not paying him to decorate!

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Dr Ong is a caring dentist, had an emergency extraction, painless shots, the office was able to get me in very quickly and is willing to work out a payment plan for me. Will definitely go back to see Dr. Ong.

5
★★★★★

Dr Ong is a caring dentist, had an emergency extraction, painless shots, the office was able to get me in very quickly and is willing to work out a payment plan for me. Will definitely go back to see Dr. Ong.

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I saw Dr. Ong for an emergency root canal 2 weeks ago, good chairside manner, got me in same day and got me out of pain. Will surely go back to see him. Parking is behind building and great front desk staff !

2
★★★★★

I saw Dr. Ong for an emergency root canal 2 weeks ago, good chairside manner, got me in same day and got me out of pain. Will surely go back to see him. Parking is behind building and great front desk staff !

.

The low rating is not because of Dr. Ong's abilities, but the financial aspects of the office. The person who works the finance department is rude and difficult to work with. Moreover, the fees for services are way more expensive than other dental offices in Queen Anne. If you're a Delta Dental member, make sure you call around different offices because you may be surprised the difference in fees for the same procedure.

1
★★★☆☆

The low rating is not because of Dr. Ong's abilities, but the financial aspects of the office. The person who works the finance department is rude and difficult to work with. Moreover, the fees for services are way more expensive than other dental offices in Queen Anne. If you're a Delta Dental member, make sure you call around different offices because you may be surprised the difference in fees for the same procedure.

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Dr. Ong starts on time. No waiting at this office, if you are busy and do not want many appointments, this is the place to go. Injections are pain free and I do not have to take too much time off from work. The office will aso work with you on payment plans if you need it. Highly recommend Dr. Ong, he explains everything to me.

5
★★★★★

Dr. Ong starts on time. No waiting at this office, if you are busy and do not want many appointments, this is the place to go. Injections are pain free and I do not have to take too much time off from work. The office will aso work with you on payment plans if you need it. Highly recommend Dr. Ong, he explains everything to me.

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.

I had several fillings that were done on my first appointment. The doctor does not waste your time. Fillings were all ok since they were done several months ago. It's great that it's painless and I do not have to take extra time from work

5
★★★★★

I had several fillings that were done on my first appointment. The doctor does not waste your time. Fillings were all ok since they were done several months ago. It's great that it's painless and I do not have to take extra time from work

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.

I went to this practice because my husband made the appointment. When I walked in i wondered why i agreed to stay. Everything was very old not presentable. Office and medical rooms looked like they were from the late 70's-early 80's. Everything was painful. Was told i had cavities(my first ever) and just started drilling. I trusted doctors before this now I am uneasy. It hurt so he finally decided he may need to knumb my mouth (DUH!). After everything was said and done only 2 of my fillings stayed in my mouth! One fell out immedietly and the others over the past year!
DO NOT GO TO THIS FACILITY! The only way I would go is if it was free and they PAID me to go!

PROS: None
CONS: take a guess :)

2
★★☆☆☆

I went to this practice because my husband made the appointment. When I walked in i wondered why i agreed to stay. Everything was very old not presentable. Office and medical rooms looked like they were from the late 70's-early 80's. Everything was painful. Was told i had cavities(my first ever) and just started drilling. I trusted doctors before this now I am uneasy. It hurt so he finally decided he may need to knumb my mouth (DUH!). After everything was said and done only 2 of my fillings stayed in my mouth! One fell out immedietly and the others over the past year!
DO NOT GO TO THIS FACILITY! The only way I would go is if it was free and they PAID me to go!

PROS: None
CONS: take a guess :)

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0 out of 2 people found this review helpful.

.

This is a decent place to go to the dentist. I did not feel really like I clicked well with the staff here. I do not really like going to the dentist as it is. I mean who really does. But they did not make me feel very comfortable coming there. They did their job and everything but it was done clinically. Parking is funky too.

3
★★★☆☆

This is a decent place to go to the dentist. I did not feel really like I clicked well with the staff here. I do not really like going to the dentist as it is. I mean who really does. But they did not make me feel very comfortable coming there. They did their job and everything but it was done clinically. Parking is funky too.

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0 out of 1 people found this review helpful.

More about Uptown Family Dentistry

Bonding, Fillings, Bridges, Crowns, Dentures, Extractions, Dental Hygiene, Inlays, Onlays, Night Guards, Teeth Whitening, Veneers, Periodontics, Sealants, Root canal

 

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