Mechanics Pride Tire & Automotive Inc

★★☆☆☆
  • 1126 W 2nd Ave

    Spokane, WA 99201

    Map & Directions
  • 509-747-5371

About Mechanics Pride Tire & Automotive Inc

Categories
  • Automotive Repair
  • Tires
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  • Muffler Repair
  • Transmission Repair
  • Clutch Repair
  • Radiator Repair
  • Brake Repair
  • Oil Changes
  • Smog Testing
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1.6 5
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I parked my truck (2004.5 GMC 2500HD 6.6 diesel) the other day and was disappointed to see that I was leaving a trail of fluid behind me. As I had replaced my oil pan seal the day before I incorrectly believed the problem to be the seal, I needed to get to work so I didn't get a good chance to better identify the problem... as the seal was the last thing touched and the fluid was pouring off the skid plate (directly under the pan) I considered it a fair 20 second assessment.

I called Mechanics Pride and they quoted me $75 for a tow to their shop (about 1.5 miles max) where they could better diagnose. My alternate option was an $85 dollar tow to a different shop so it seemed to be a good deal. I called to follow up the next day and found out the problem wasn't actually the seal but it was a problem with the fuel return line. I was informed the part would be $180 with $315 for labor plus $108 for the tow. At this point I was a little frustrated because they decided to charge $33 more for the tow than what was quoted. Had they have been upfront I could have gone with a different tow and saved a bit of money. I was still at work but told them to not do anything at that time and I would be in later to look.

I took off work a bit early to come check out the issue. When I arrived I was shown the issue and became further frustrated. Apparently a single t-fitting on the fuel return line had become detached (hence the leak) causing the system to lose pressure. Although the fitting had lost it's o-ring and could not be simply reattached for a quick fix a whole pack of new fittings only cost about $12 or I could buy the whole system from Napa for about $70 (it is recommended to replace the whole system, but a $12 quick fix would have been ideal to get me home). If I wanted to wait a few days I could also buy a cheaper OEM quality part on Amazon.

Instead of providing any of the above as an option I was being quoted a ridiculously high number for parts and labor for a fairly simple and straightforward job that will take 30min-1hr of my time to fix. As the truck was in their shop they wouldn't let me do the quick fix there nor was moving the truck out to the street an option as I can't push and steer a 7000lbs truck that won't turn over (no power steering) into a downtown street and maneuver for a parallel park.

From here the only options Mechanics Pride was offering me was to either do the fix ($667 total including parts, labor, tax, and tow) or to pay an additional $108 to have the truck towed to my house where I could do the fix. I chose the second tow.

Overall, I left with a bad experience. I understand that a shop has certain liabilities and they probably can't replace just one fitting nor can they let me work on the truck while it's in their shop... but overall the lack wanting to help, the over priced parts and labor, and the misquote on the tow is ridiculous. This could have been a fairly inexpensive fix, but Mechanics Pride made it into something much more expensive than it had to be.

They could have been fair and stuck with the original tow quote and they probably could have helped me get the truck out of the shop so I could do a $12 fix to get home, but instead I was left with having to pay far more than what was necessary to fix the problem.

Bottom line: Mechanics Pride quoted $667 to fix. It could have been a $150-$180 fix (quoted tow, quick fix, and actual part) but because I took it to Mechanics Pride it will now become $310-$320 fix myself (double tow at $108 each, plus part).

1
★☆☆☆☆

I parked my truck (2004.5 GMC 2500HD 6.6 diesel) the other day and was disappointed to see that I was leaving a trail of fluid behind me. As I had replaced my oil pan seal the day before I incorrectly believed the problem to be the seal, I needed to get to work so I didn't get a good chance to better identify the problem... as the seal was the last thing touched and the fluid was pouring off the skid plate (directly under the pan) I considered it a fair 20 second assessment.

I called Mechanics Pride and they quoted me $75 for a tow to their shop (about 1.5 miles max) where they could better diagnose. My alternate option was an $85 dollar tow to a different shop so it seemed to be a good deal. I called to follow up the next day and found out the problem wasn't actually the seal but it was a problem with the fuel return line. I was informed the part would be $180 with $315 for labor plus $108 for the tow. At this point I was a little frustrated because they decided to charge $33 more for the tow than what was quoted. Had they have been upfront I could have gone with a different tow and saved a bit of money. I was still at work but told them to not do anything at that time and I would be in later to look.

I took off work a bit early to come check out the issue. When I arrived I was shown the issue and became further frustrated. Apparently a single t-fitting on the fuel return line had become detached (hence the leak) causing the system to lose pressure. Although the fitting had lost it's o-ring and could not be simply reattached for a quick fix a whole pack of new fittings only cost about $12 or I could buy the whole system from Napa for about $70 (it is recommended to replace the whole system, but a $12 quick fix would have been ideal to get me home). If I wanted to wait a few days I could also buy a cheaper OEM quality part on Amazon.

Instead of providing any of the above as an option I was being quoted a ridiculously high number for parts and labor for a fairly simple and straightforward job that will take 30min-1hr of my time to fix. As the truck was in their shop they wouldn't let me do the quick fix there nor was moving the truck out to the street an option as I can't push and steer a 7000lbs truck that won't turn over (no power steering) into a downtown street and maneuver for a parallel park.

From here the only options Mechanics Pride was offering me was to either do the fix ($667 total including parts, labor, tax, and tow) or to pay an additional $108 to have the truck towed to my house where I could do the fix. I chose the second tow.

Overall, I left with a bad experience. I understand that a shop has certain liabilities and they probably can't replace just one fitting nor can they let me work on the truck while it's in their shop... but overall the lack wanting to help, the over priced parts and labor, and the misquote on the tow is ridiculous. This could have been a fairly inexpensive fix, but Mechanics Pride made it into something much more expensive than it had to be.

They could have been fair and stuck with the original tow quote and they probably could have helped me get the truck out of the shop so I could do a $12 fix to get home, but instead I was left with having to pay far more than what was necessary to fix the problem.

Bottom line: Mechanics Pride quoted $667 to fix. It could have been a $150-$180 fix (quoted tow, quick fix, and actual part) but because I took it to Mechanics Pride it will now become $310-$320 fix myself (double tow at $108 each, plus part).

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My older truck needed the U-Joints replaced. I made an appointment and was on time but sat for an hour and a half. After about forty minutes I asked the owner how much longer it might take as I could get a ride and come back. He became irritated with my question, but it was not my fault he had too many cars to take care of already, isn't that what an appointment is for? Well it all went downhill from there. I did not want a freebee check, I wanted my U-Joints replaced which is what I was told they would do that morning. The owner came back after it was supposedly looked at acting angry with me and told me nothing was wrong with my U-Joints, that my differential gears were bad, mind you the transmission made no whining or shifting issues. He stuck his hand in my face with four fingers up and told me they put four quarts of oil in after gibbering about my transmission, very unintelligible. Said he wasn't charging me for the oil, that's because he didn't put any in, nor did it need it!!! I had just had my oil changed, fluids tipped off, differential and U-Joints checked two days prior. I knew my U-Joints were bad myself but was confirmed at my oil change. So after I left this very unpleasant and rather frightening confrontational man I was really upset for a number of reasons. If I was not aware and have myself replaced U-Joints before, I could have believed this man and been driving on the freeway and had my drive line drop! Plus he could not of checked the gears as he would have had to take the cover off the differential. I truly don't know what this man's problem was but I would not recommend this shop to anyone! Perhaps I didn't look wealthy enough to scam?After reading other reviews I am glad he probably thought that and didn't work on my truck. For transmission work go to Louie's! They did an excellent job, replaced the very worn U-Joints (one was extremely bad which I already knew by the clunk it was making) and restored and replaced everything needed for a very reasonable price! They also treated me very well!

1
★☆☆☆☆

My older truck needed the U-Joints replaced. I made an appointment and was on time but sat for an hour and a half. After about forty minutes I asked the owner how much longer it might take as I could get a ride and come back. He became irritated with my question, but it was not my fault he had too many cars to take care of already, isn't that what an appointment is for? Well it all went downhill from there. I did not want a freebee check, I wanted my U-Joints replaced which is what I was told they would do that morning. The owner came back after it was supposedly looked at acting angry with me and told me nothing was wrong with my U-Joints, that my differential gears were bad, mind you the transmission made no whining or shifting issues. He stuck his hand in my face with four fingers up and told me they put four quarts of oil in after gibbering about my transmission, very unintelligible. Said he wasn't charging me for the oil, that's because he didn't put any in, nor did it need it!!! I had just had my oil changed, fluids tipped off, differential and U-Joints checked two days prior. I knew my U-Joints were bad myself but was confirmed at my oil change. So after I left this very unpleasant and rather frightening confrontational man I was really upset for a number of reasons. If I was not aware and have myself replaced U-Joints before, I could have believed this man and been driving on the freeway and had my drive line drop! Plus he could not of checked the gears as he would have had to take the cover off the differential. I truly don't know what this man's problem was but I would not recommend this shop to anyone! Perhaps I didn't look wealthy enough to scam?After reading other reviews I am glad he probably thought that and didn't work on my truck. For transmission work go to Louie's! They did an excellent job, replaced the very worn U-Joints (one was extremely bad which I already knew by the clunk it was making) and restored and replaced everything needed for a very reasonable price! They also treated me very well!

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I had been going to Mke and Mechanics Pride since they were a small business many years ago. They have since grown and take on more jobs than they can handle. My daughter took her car in and they worked on the throttle body for a fuel problem. $300 dollars and two days later, she picked it up. On her way home her car stalled in the middle of Division. I called Mike and he started telling me I probanly needed a whole new throttle body. Ended up fixing myself. My son took his car in for idling problem. Quoted $700+ for repair which took 4 days. His car ran for a day and it was back to idling like crap. Took it back and they said they fixed it right. Afew days later same thing. My son refused to take it back. Then, I had my dodge ram in for rough idle. Mike convinced me to replace all the fuel injectors (on a v-10 engine) after $2000 and a week without my truck I picked it up. I asked them to save the old parts for me but they "accidently" came up missing. My truck ran better, but wouldn't pass emmissions. I was done!!!! I took it to Williams Auto and they replaced a fuel injector (supposedly new). The old injector was pitted and was told there was no way it was new. He replaced it and my truck ran like new. Needless to say I will NEVER go back to Mechanics Pride. They take on too many cars at a time, they take too long with your car and the young mechanics don't have a clue! Of course they can always fix it right with MORE money!!!

1
★☆☆☆☆

I had been going to Mke and Mechanics Pride since they were a small business many years ago. They have since grown and take on more jobs than they can handle. My daughter took her car in and they worked on the throttle body for a fuel problem. $300 dollars and two days later, she picked it up. On her way home her car stalled in the middle of Division. I called Mike and he started telling me I probanly needed a whole new throttle body. Ended up fixing myself. My son took his car in for idling problem. Quoted $700+ for repair which took 4 days. His car ran for a day and it was back to idling like crap. Took it back and they said they fixed it right. Afew days later same thing. My son refused to take it back. Then, I had my dodge ram in for rough idle. Mike convinced me to replace all the fuel injectors (on a v-10 engine) after $2000 and a week without my truck I picked it up. I asked them to save the old parts for me but they "accidently" came up missing. My truck ran better, but wouldn't pass emmissions. I was done!!!! I took it to Williams Auto and they replaced a fuel injector (supposedly new). The old injector was pitted and was told there was no way it was new. He replaced it and my truck ran like new. Needless to say I will NEVER go back to Mechanics Pride. They take on too many cars at a time, they take too long with your car and the young mechanics don't have a clue! Of course they can always fix it right with MORE money!!!

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1 out of 1 people found this review helpful.

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I called these guys the other day after reading all these good reviews on Google. I was stuck in the parking lot at work and needed to find a place to tow my car to. They told me to bring it down, they would be able to do a free diagnostic and we would go from there. I got the car started and still took it in, even though no tow was needed. I was met by a very nice mechanic who paid the street meter for me and walked me up to talk with their service writer. He was apparently in the middle of his lunch (around 4pm when they close at 5:30pm). I was asked why I had still brought it in. I told him it took me 45 mins to start and I needed to know what was wrong with it. He asked for the key and told me they would call the following day. When I showed confusion I was informed that there was 35 cars ahead of mine and they would look at mine tomorrow. He then seemed to think it was ridiculous to ask if my car would be locked inside over night or left on the street.
At 10am the following morning the same service writer called to tell me it was just a bad starter. They quoted me 204.99 for the part and 98.00 for the labor. SIX hours later they called to say it was done. When I went to pick it up they had the part marked at 234.99. He told me I was wrong and he had never quoted a lower price. I didn't argue, but told him they needed to let me leave with my car. He refused to talk to me anymore but did lower the part cost to 209.99. He did not let me start the car at the shop or walk me through what they had done like a lot of really good mechanics in different towns have done for me previously.
The research I did on starters for my vehicle came up with an after market option for $110 or a refurbished toyota option for $230. So beyond their "misquote" and sh*tty customer service they are also horribly overpriced. After I got home I also found that they apparently disposed of my positive battery connection cover at some point while working on the car, since it is not there now. I would not recommend anyone to go there and hope that there is a better service shop that I can go to in the future.

1
★☆☆☆☆

I called these guys the other day after reading all these good reviews on Google. I was stuck in the parking lot at work and needed to find a place to tow my car to. They told me to bring it down, they would be able to do a free diagnostic and we would go from there. I got the car started and still took it in, even though no tow was needed. I was met by a very nice mechanic who paid the street meter for me and walked me up to talk with their service writer. He was apparently in the middle of his lunch (around 4pm when they close at 5:30pm). I was asked why I had still brought it in. I told him it took me 45 mins to start and I needed to know what was wrong with it. He asked for the key and told me they would call the following day. When I showed confusion I was informed that there was 35 cars ahead of mine and they would look at mine tomorrow. He then seemed to think it was ridiculous to ask if my car would be locked inside over night or left on the street.
At 10am the following morning the same service writer called to tell me it was just a bad starter. They quoted me 204.99 for the part and 98.00 for the labor. SIX hours later they called to say it was done. When I went to pick it up they had the part marked at 234.99. He told me I was wrong and he had never quoted a lower price. I didn't argue, but told him they needed to let me leave with my car. He refused to talk to me anymore but did lower the part cost to 209.99. He did not let me start the car at the shop or walk me through what they had done like a lot of really good mechanics in different towns have done for me previously.
The research I did on starters for my vehicle came up with an after market option for $110 or a refurbished toyota option for $230. So beyond their "misquote" and sh*tty customer service they are also horribly overpriced. After I got home I also found that they apparently disposed of my positive battery connection cover at some point while working on the car, since it is not there now. I would not recommend anyone to go there and hope that there is a better service shop that I can go to in the future.

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1 out of 1 people found this review helpful.

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This is a great shop for tires for cars or trucks, oil changes, lube jobs, brakes, and other auto repairs. No appointment is necessary and it doesn't take long for them to get to work on your car. They're not too expensive and they will match any other auto repair shop's prices in the area. All of the mechanics are certified and they don't look like grease monkeys. There's a nice little waiting area that's clean and has a little tv to watch cable shows while you wait and there's coffee too.

PROS: quick and good prices
CONS:

4
★★★★☆

This is a great shop for tires for cars or trucks, oil changes, lube jobs, brakes, and other auto repairs. No appointment is necessary and it doesn't take long for them to get to work on your car. They're not too expensive and they will match any other auto repair shop's prices in the area. All of the mechanics are certified and they don't look like grease monkeys. There's a nice little waiting area that's clean and has a little tv to watch cable shows while you wait and there's coffee too.

PROS: quick and good prices
CONS:

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