CHT Apartment Rentals

★★☆☆☆
  • 505 N Carroll St Ste 1

    Madison, WI 53703

    Map & Directions
  • 608-255-8633

About CHT Apartment Rentals

Real Estate

Real Estate
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I have lived in Madison for four years now, and CHT Apartments are hands down the worst I have encountered. Please do not take this lightly, their staff is over-worked and immature. For the first six months of having apartment showings

3
★★★★★

I have lived in Madison for four years now, and CHT Apartments are hands down the worst I have encountered. Please do not take this lightly, their staff is over-worked and immature. For the first six months of having apartment showings

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We have rented an apartment in one of CHT's older buildings. When we needed a small item fixed, they were prompt and took care of it, however, our air conditioner has not worked all summer. We have politely contacted them repeatedly about it and each time they. come and "fix" the wall unit, reporting that it works fine. NOT TRUE. It has been a stifling summer with outside temperatures in the 90's to 100s many days, making the inside temperatures much more devastating and potentially life endangering! CHT chooses to NOT do the right thing and replace the unit with another one that works. It has been awful!!! DO NOT RENT FROM CHT!!!!

1
★☆☆☆☆

We have rented an apartment in one of CHT's older buildings. When we needed a small item fixed, they were prompt and took care of it, however, our air conditioner has not worked all summer. We have politely contacted them repeatedly about it and each time they. come and "fix" the wall unit, reporting that it works fine. NOT TRUE. It has been a stifling summer with outside temperatures in the 90's to 100s many days, making the inside temperatures much more devastating and potentially life endangering! CHT chooses to NOT do the right thing and replace the unit with another one that works. It has been awful!!! DO NOT RENT FROM CHT!!!!

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.

I've lived on the isthmus for 9 years, and never have I been treated worse by a landlord. My building has over 20 units and only has 2 recycle bins. I am kept up at night to the sound of beer cans rolling across the parking lot. Bad communication: Week + response to emails? Seriously? Ancient AC units that barely work. They won't purchase parts, sink broke repeatedly and was never replaced. The front door of our building sticks ridiculously. Showings: Every week they give me a card with 3 possible showings. Whether they come or not, you get a notice. The bottom line is, if it's easier for CHT, thats how it'll be.

1
★☆☆☆☆

I've lived on the isthmus for 9 years, and never have I been treated worse by a landlord. My building has over 20 units and only has 2 recycle bins. I am kept up at night to the sound of beer cans rolling across the parking lot. Bad communication: Week + response to emails? Seriously? Ancient AC units that barely work. They won't purchase parts, sink broke repeatedly and was never replaced. The front door of our building sticks ridiculously. Showings: Every week they give me a card with 3 possible showings. Whether they come or not, you get a notice. The bottom line is, if it's easier for CHT, thats how it'll be.

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They honestly do NOT deserve this ONE star. DO NOT RENT FROM HERE. Management is unprofessional, they wear sweat pants and have their KIDS at work. They are all related which prevents ANY sort of correction for their mistakes. The apartment was not clean or even ready when we moved in. There were still items from the previous tenants in the apartment when we moved in. Employees of this company are not afraid to YELL at you if you confront them about their mistakes. There are mice in the building, (that you need to call the exterminator to rid of). Maintenance issues take up to weeks to get resolved. You are not notified before employees come into your apartment. DO NOT EVER PARK your car here either. They DO NOT tow after hours, and do not provide a list of legal cars for tow services and if you call the "on call" maintenance they tell you to find "free parking" somewhere else. ANY GOOD REVIEW for this company was written by an employee/family member.

1
★☆☆☆☆

They honestly do NOT deserve this ONE star. DO NOT RENT FROM HERE. Management is unprofessional, they wear sweat pants and have their KIDS at work. They are all related which prevents ANY sort of correction for their mistakes. The apartment was not clean or even ready when we moved in. There were still items from the previous tenants in the apartment when we moved in. Employees of this company are not afraid to YELL at you if you confront them about their mistakes. There are mice in the building, (that you need to call the exterminator to rid of). Maintenance issues take up to weeks to get resolved. You are not notified before employees come into your apartment. DO NOT EVER PARK your car here either. They DO NOT tow after hours, and do not provide a list of legal cars for tow services and if you call the "on call" maintenance they tell you to find "free parking" somewhere else. ANY GOOD REVIEW for this company was written by an employee/family member.

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I have rented with CHT apartments for the last 3 years and I am resigning my lease for my 4th. I have no complaints with the company. When I call them to repair something they are at my apartment either that same day or the next. I have read the previous reviews and I do not think that CHT deserves such harsh criticism. Try renting somewhere else and see how it compares. I have had my fair share of not so great landlords, but CHT has been great!

4
★★★★☆

I have rented with CHT apartments for the last 3 years and I am resigning my lease for my 4th. I have no complaints with the company. When I call them to repair something they are at my apartment either that same day or the next. I have read the previous reviews and I do not think that CHT deserves such harsh criticism. Try renting somewhere else and see how it compares. I have had my fair share of not so great landlords, but CHT has been great!

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0 out of 2 people found this review helpful.

.

It REALLY depends on which building you live in, with CHT. Many of their buildings are rundown and meant for undergrads and they don't care at all about keeping them up. Some of the nicer buildings with young professionals and grad students (like my building) are rather well kept. However, they do NOT notice when things break even if they have obviously come to look at something else, so you must patiently call for each item. Your service will vary greatly depending on the person you deal with in the office (use the Carroll St office, not the Roundhouse), and I recommend only calling with specific problems ('This one radiator doesn't turn on when the others do') rather than general complaints that might be seen as whining ('It's cold in my apartment... fix it!!') and being polite and courteous. Despite several repairs, we haven't had any major problems with CHT - only the annoyances of their extremely stupid bureaucratic system of paperwork and payments.

3
★★★☆☆

It REALLY depends on which building you live in, with CHT. Many of their buildings are rundown and meant for undergrads and they don't care at all about keeping them up. Some of the nicer buildings with young professionals and grad students (like my building) are rather well kept. However, they do NOT notice when things break even if they have obviously come to look at something else, so you must patiently call for each item. Your service will vary greatly depending on the person you deal with in the office (use the Carroll St office, not the Roundhouse), and I recommend only calling with specific problems ('This one radiator doesn't turn on when the others do') rather than general complaints that might be seen as whining ('It's cold in my apartment... fix it!!') and being polite and courteous. Despite several repairs, we haven't had any major problems with CHT - only the annoyances of their extremely stupid bureaucratic system of paperwork and payments.

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.

Coming from someone who's rented for the last 20 years, I've never been treated worse as a lessee than at the CHT Roundhouse building. The woman in the downstairs office has a very bad attitude and will not help with any small request. I've never had such a combative rental experience. Also, the staff will sometimes barge into your apartment without any notice at all or even the courtesy of knocking. Stay away from CHT.

1
★☆☆☆☆

Coming from someone who's rented for the last 20 years, I've never been treated worse as a lessee than at the CHT Roundhouse building. The woman in the downstairs office has a very bad attitude and will not help with any small request. I've never had such a combative rental experience. Also, the staff will sometimes barge into your apartment without any notice at all or even the courtesy of knocking. Stay away from CHT.

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Their agents are slimy. DO NOT PAY THEM "earnest money." My intuition told me something was shady about their rental practices and their noncommittal attitude about everything BUT my money. Thank God it occurred to me to check apartment reviews!

1
★☆☆☆☆

Their agents are slimy. DO NOT PAY THEM "earnest money." My intuition told me something was shady about their rental practices and their noncommittal attitude about everything BUT my money. Thank God it occurred to me to check apartment reviews!

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I have been renting with CHT apartment Rentals for about two years now and I am appalled at the level of service from their sales and management staff. While every landlord has the right to enter their apartment to show it to prospective tenants they have done so with a complete disregard for our privacy. They come whenever they want sometimes giving us only 20 minutes notice!! and go into areas of the apartment even if we have specifically asked them not to do so. Renting with them has been one of the most stressful experiences I have had since I moved to Madison. BEWARE!!!!

1
★☆☆☆☆

I have been renting with CHT apartment Rentals for about two years now and I am appalled at the level of service from their sales and management staff. While every landlord has the right to enter their apartment to show it to prospective tenants they have done so with a complete disregard for our privacy. They come whenever they want sometimes giving us only 20 minutes notice!! and go into areas of the apartment even if we have specifically asked them not to do so. Renting with them has been one of the most stressful experiences I have had since I moved to Madison. BEWARE!!!!

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2 out of 2 people found this review helpful.

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I used to rent from CHT, before Steve Brown bought out my building, and I have to say that although I had a pleasant experience in my dealings with them, my experience renting from them was, by no means, spotless. I did like the courteousness of their sales and management staff, but didn't like how they pressured me into signing an early lease before they sold off the building (although them doing so was pretty understandable).

3
★★★☆☆

I used to rent from CHT, before Steve Brown bought out my building, and I have to say that although I had a pleasant experience in my dealings with them, my experience renting from them was, by no means, spotless. I did like the courteousness of their sales and management staff, but didn't like how they pressured me into signing an early lease before they sold off the building (although them doing so was pretty understandable).

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1 out of 1 people found this review helpful.

 

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