Quilted Basket

★★☆☆☆
  • N88w16599 Main St

    Menomonee Falls, WI 53051

    Map & Directions
  • 262-251-8791

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although I can handle the rude owner one on one, I cannot tolerate being treated rudely in front of a dozen other customers. Ann the owner knows how to run a business but really, she needs lessons on customer relations. I have not been back in her store for over a year and have no intention of ever stepping foot back in it. I live in the area and will drive out of my way to visit other quilt shops and even JoAnn fabric. My husband went to purchase an item on my "Christmas wish list" and he too was treated poorly by Ann. So I guess I'm not crazy. Please if you shop there be aware. I think it's a nice shop but too bad I have lost confidence in the owner.

1
★☆☆☆☆

although I can handle the rude owner one on one, I cannot tolerate being treated rudely in front of a dozen other customers. Ann the owner knows how to run a business but really, she needs lessons on customer relations. I have not been back in her store for over a year and have no intention of ever stepping foot back in it. I live in the area and will drive out of my way to visit other quilt shops and even JoAnn fabric. My husband went to purchase an item on my "Christmas wish list" and he too was treated poorly by Ann. So I guess I'm not crazy. Please if you shop there be aware. I think it's a nice shop but too bad I have lost confidence in the owner.

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.

I have enjoyed everything about this store. The woman that work there are very friendly and helpful. I took my learning to quilt class there earlier this year and have since become a regular customer. I love everything about this shop and am looking forward to the new store opening. They tell me there will be a lot more fabric! I have already signed up for two more classes and can't wait for them to start.

5
★★★★★

I have enjoyed everything about this store. The woman that work there are very friendly and helpful. I took my learning to quilt class there earlier this year and have since become a regular customer. I love everything about this shop and am looking forward to the new store opening. They tell me there will be a lot more fabric! I have already signed up for two more classes and can't wait for them to start.

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My experiences at the Quilted Basket have not been good. While the workers are friendly, the owner is unhelpful and rude. I was in one of the clubs there and all it was was a sales pitch with little to no discussion on project at hand. When asked for missing info, we were told that there was nothing she could do. We finally contacted the project manufacturer for help. And others in our sewing circle have confirming incidences of bad customer service from the owner also. Owner needs lessons in customer service.

1
★☆☆☆☆

My experiences at the Quilted Basket have not been good. While the workers are friendly, the owner is unhelpful and rude. I was in one of the clubs there and all it was was a sales pitch with little to no discussion on project at hand. When asked for missing info, we were told that there was nothing she could do. We finally contacted the project manufacturer for help. And others in our sewing circle have confirming incidences of bad customer service from the owner also. Owner needs lessons in customer service.

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What a horrible place and owner Ann is of the Quilted Basket! Personally I hope I will never see her ever again!!! I started a Learn to Quilt Class tonight and I am ever so sorry I went!!! I never have done quilting in my whole life! Ann rubbed me the wrong way and made feel like I was stupid! I spoke up and told her that she needs to be more patient! If you do not want to teach a class have someone else do it!!! Never, never again! She is a not a very nice person and I am sorry I ever had the chance to meet her! DO NOT PATRONIZE THIS BUSINESS!!! If she wants to retire she should and let someone else run the business that is compassionate and caring!!! Thanks for nothing Ann!!! You made an enemy out of me!!!

1
★☆☆☆☆

What a horrible place and owner Ann is of the Quilted Basket! Personally I hope I will never see her ever again!!! I started a Learn to Quilt Class tonight and I am ever so sorry I went!!! I never have done quilting in my whole life! Ann rubbed me the wrong way and made feel like I was stupid! I spoke up and told her that she needs to be more patient! If you do not want to teach a class have someone else do it!!! Never, never again! She is a not a very nice person and I am sorry I ever had the chance to meet her! DO NOT PATRONIZE THIS BUSINESS!!! If she wants to retire she should and let someone else run the business that is compassionate and caring!!! Thanks for nothing Ann!!! You made an enemy out of me!!!

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I recently stopped in at The Quilted Basket as many of my friends suggested. WOW!! It was wonderful. They have so many wonderful things. The workers were so cheerful and friendly. I was searching for a book and they did not have it, but the owner was there and sat down and immediately ordered if for me and will ship it to me. The shop was just so cozy, warm and inviting. They also sell Viking sewing machines and I was given a great demo. I found out lots about the new Ruby that will soon be out. I will definetly stop in again the next time I am back in WI.

5
★★★★★

I recently stopped in at The Quilted Basket as many of my friends suggested. WOW!! It was wonderful. They have so many wonderful things. The workers were so cheerful and friendly. I was searching for a book and they did not have it, but the owner was there and sat down and immediately ordered if for me and will ship it to me. The shop was just so cozy, warm and inviting. They also sell Viking sewing machines and I was given a great demo. I found out lots about the new Ruby that will soon be out. I will definetly stop in again the next time I am back in WI.

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.

I won't ever shop at the Quilted Basket again. I have dealt with the owner on more than one occasion and each time she has a negative attitude towards helping customers. As a novice quilter I was looking for simple advice instead what I received was a comment that my project was inferior and unworthy of her time. In my opinion this is neither a way to promote quilting nor enhance your business. I have since found another helpful and friendly quilt shop in West Bend.

1
★☆☆☆☆

I won't ever shop at the Quilted Basket again. I have dealt with the owner on more than one occasion and each time she has a negative attitude towards helping customers. As a novice quilter I was looking for simple advice instead what I received was a comment that my project was inferior and unworthy of her time. In my opinion this is neither a way to promote quilting nor enhance your business. I have since found another helpful and friendly quilt shop in West Bend.

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.

I don't shop at the Quilted Basket anymore. Twice, the owner has twice loudly bad mouthed the company I work for in front of other customers. I am not a salesperson, I'm just a regular customer. Why she had to do that is beyond me. She also told customers the reason 2 other quilt shops in the area closed was because people shop at Jo Ann Fabrics. Actually, one closed because of owner illness, and the other was owned by a sister team of which one sister wanted to retire. ngp

1
★☆☆☆☆

I don't shop at the Quilted Basket anymore. Twice, the owner has twice loudly bad mouthed the company I work for in front of other customers. I am not a salesperson, I'm just a regular customer. Why she had to do that is beyond me. She also told customers the reason 2 other quilt shops in the area closed was because people shop at Jo Ann Fabrics. Actually, one closed because of owner illness, and the other was owned by a sister team of which one sister wanted to retire. ngp

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Some of the staff is friendly, but most do not speak with customers. Tried to special order a book, but the owner did not order the book even after requesting 3 times. No explination was given.

2
★★☆☆☆

Some of the staff is friendly, but most do not speak with customers. Tried to special order a book, but the owner did not order the book even after requesting 3 times. No explination was given.

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1 out of 1 people found this review helpful.

 

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