Autolane

★★★★★
  • 1730 SE 82nd Avenue

    Portland, OR 97216

    Map & Directions
  • 503-771-5400

5 32
Hi! Sign in to let us know how Autolane was?
Write a Review
.

Great service, friendly, and fast.

3
★★★★★

Great service, friendly, and fast.

.

I would buy another vehicle here no problem. They weren't pushy and were amazing to work with!

3
★★★★★

I would buy another vehicle here no problem. They weren't pushy and were amazing to work with!

.

awesome! awesome! awesome! Best experience I've ever had!!! I will be back.

3
★★★★★

awesome! awesome! awesome! Best experience I've ever had!!! I will be back.

.

Autolane is the best, and so is Annie!! Thank you so much for helping me!!!! You guys rock. :o)

3
★★★★★

Autolane is the best, and so is Annie!! Thank you so much for helping me!!!! You guys rock. :o)

.

Had a very pleasent expenence the help was great. :)

3
★★★★★

Had a very pleasent expenence the help was great. :)

.

\r
\r
\r
\r
Very Friendly\r
Great Deals \r
Thank you, All.

3
★★★★★

\r
\r
\r
\r
Very Friendly\r
Great Deals \r
Thank you, All.

.

Annie, Chris, Tommy, Jason, all were very good people! \r
\r
Great job\r
\r
Thanks.

3
★★★★★

Annie, Chris, Tommy, Jason, all were very good people! \r
\r
Great job\r
\r
Thanks.

.

They are awesome! No pressure. Low key. Honest!! Very happy with their customer service, makes you want to buy a vehicle!

3
★★★★★

They are awesome! No pressure. Low key. Honest!! Very happy with their customer service, makes you want to buy a vehicle!

.

nice people. great salesmen, wonderful in-house financing that got me into a truck right away. good prices too.

3
★★★★★

nice people. great salesmen, wonderful in-house financing that got me into a truck right away. good prices too.

.

EXCELLENT COSTUMER SERVICE! We will be coming back for sure! Thanks so much!!

3
★★★★★

EXCELLENT COSTUMER SERVICE! We will be coming back for sure! Thanks so much!!

.

BUYERS BEWARE!!! We purchased a truck through auto lane. They were very friendly, although they would be when there trying to sell you a lemon. we owned the truck 13 days and only the second time the truck had been driven. when the rear

3
★★★★★

BUYERS BEWARE!!! We purchased a truck through auto lane. They were very friendly, although they would be when there trying to sell you a lemon. we owned the truck 13 days and only the second time the truck had been driven. when the rear

.

Easy and personable service. Sales team are friendly enough. However, I purchased a total lemon of a diesel ram truck from these guys. After spending almost 5k in previous repairs, I have now found out that the fuel injectors are faulty.

3
★★★★★

Easy and personable service. Sales team are friendly enough. However, I purchased a total lemon of a diesel ram truck from these guys. After spending almost 5k in previous repairs, I have now found out that the fuel injectors are faulty.

.

Quite a pleasant experience purchasing here. Annie was able to clear up a little misunderstanding quickly. The staff was very motivated. Thanks guys!

5
★★★★★

Quite a pleasant experience purchasing here. Annie was able to clear up a little misunderstanding quickly. The staff was very motivated. Thanks guys!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The consideration of the entire staff was amazing. They went over the top to get us the best percentage and financing. They went beyond what I ever experienced in service and addressed all inquiries immediately.

5
★★★★★

The consideration of the entire staff was amazing. They went over the top to get us the best percentage and financing. They went beyond what I ever experienced in service and addressed all inquiries immediately.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I received excellent service today and my salesman, Chris, was awesome. Very easy to work with and very reasonable. I will do business in the future again with Autolane and will refer them more customers.

5
★★★★★

I received excellent service today and my salesman, Chris, was awesome. Very easy to work with and very reasonable. I will do business in the future again with Autolane and will refer them more customers.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The service and the way I was treated at Autolane was better than anywhere I have gone. Annie and MArk did more for me in 3 days in the most respectful of times and kept every promise made. I will be back and refer everyone here.

5
★★★★★

The service and the way I was treated at Autolane was better than anywhere I have gone. Annie and MArk did more for me in 3 days in the most respectful of times and kept every promise made. I will be back and refer everyone here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My experience at Auto Lane was actually quite pleasant. There was a little misunderstanding on the cash down, but Annie was able to clear up things quickly. The staff was very motivated to sell me this pickup! Thanks guys!

5
★★★★★

My experience at Auto Lane was actually quite pleasant. There was a little misunderstanding on the cash down, but Annie was able to clear up things quickly. The staff was very motivated to sell me this pickup! Thanks guys!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased a Suburban today and had a wonderful experience from Mark and Annie. Mark went with us to the mechanic and was very helpful. Can't wait to drive it! Thanks!

5
★★★★★

We purchased a Suburban today and had a wonderful experience from Mark and Annie. Mark went with us to the mechanic and was very helpful. Can't wait to drive it! Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Adam was very respectful of our feelings about what we wanted and needed. The atmosphere was awesome and very friendly and family orientated. Very much appreciated doing business with such personal needs and was treated very nicely with respect. Adam was very nice to work with us until we felt comfortable - Anna is also awesome. Thank you so much.

5
★★★★★

Adam was very respectful of our feelings about what we wanted and needed. The atmosphere was awesome and very friendly and family orientated. Very much appreciated doing business with such personal needs and was treated very nicely with respect. Adam was very nice to work with us until we felt comfortable - Anna is also awesome. Thank you so much.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You are fantastic individuals, especially Jason and Miles who worked their hardest to make this happen for me. Thank you Auto Lane!

5
★★★★★

You are fantastic individuals, especially Jason and Miles who worked their hardest to make this happen for me. Thank you Auto Lane!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I really enjoyed my experience at Autolane. As a first time buyer they made it very easy for me to get into the truck that I wanted. I got an awesome deal. Thank you so much! I will be back once I finally have credit, thanks to you guys!

3
★★★★★

I really enjoyed my experience at Autolane. As a first time buyer they made it very easy for me to get into the truck that I wanted. I got an awesome deal. Thank you so much! I will be back once I finally have credit, thanks to you guys!

.

The experience that I had at Autolane was amazing! Adam immediately greeted us in a friendly and professional manner. He was not pushy in any way, but was very helpful and knowledgeable. I appreciate his help in finding a vehicle that fit

3
★★★★★

The experience that I had at Autolane was amazing! Adam immediately greeted us in a friendly and professional manner. He was not pushy in any way, but was very helpful and knowledgeable. I appreciate his help in finding a vehicle that fit

.

My son and I came in and ended up buying a truck. The salesmans name is Adam and I just wanted to take a quick moment and sing his praises. You are lucky to have him working for you, he was a great sales person! Plus Annie was great! We

3
★★★★★

My son and I came in and ended up buying a truck. The salesmans name is Adam and I just wanted to take a quick moment and sing his praises. You are lucky to have him working for you, he was a great sales person! Plus Annie was great! We

.

My wife and I enjoyed dealing with Andrew he was plesant and helpful from the moment we first talked on the phone. I feel he is an assest to your company and contributed to our decision to purchase here.\r
\r
Will Wilding

3
★★★★★

My wife and I enjoyed dealing with Andrew he was plesant and helpful from the moment we first talked on the phone. I feel he is an assest to your company and contributed to our decision to purchase here.\r
\r
Will Wilding

.

We the Hunters want to thank Annie, Mark and all the staff at Autolane for helping us get a very dependable and safe running vehicle. We would recommend Autolane to anyone.

3
★★★★★

We the Hunters want to thank Annie, Mark and all the staff at Autolane for helping us get a very dependable and safe running vehicle. We would recommend Autolane to anyone.

.

My name is Clifford Duffus my daughter Gabrielle and I bought several cars at Autolane our experience with them was wonderful and highly recommends them.

3
★★★★★

My name is Clifford Duffus my daughter Gabrielle and I bought several cars at Autolane our experience with them was wonderful and highly recommends them.

.

I purchased a motor home from Autolane and found the agent Mark to be very helpful and informative about the motor home I was purchasing. He covered all the details I would need to know on how the motor home worked, he was very friendly

3
★★★★★

I purchased a motor home from Autolane and found the agent Mark to be very helpful and informative about the motor home I was purchasing. He covered all the details I would need to know on how the motor home worked, he was very friendly

.

At Autolane LLC we sell hundreds of cars and trucks every year and we try and achieve 100% satisfaction with all of our customers however like with any business we are unable to completely satisfy 100% of the customers, so for those few we

3
★★★★★

At Autolane LLC we sell hundreds of cars and trucks every year and we try and achieve 100% satisfaction with all of our customers however like with any business we are unable to completely satisfy 100% of the customers, so for those few we

.

When my husband and I arrived at AutoLane we were instantly greeted by a salesman. He asked what our needs were for a vehicle and when I let him know that I needed something for the family he called over a saleswoman who was quite knowledgeable in SUV's. I thought I would end up with a minivan, but we actually drove off the carlot with a 2005 Ford Explorer for a great price. The whole staff made everything flow seamlessly and I felt really good about the purchase. I would definitly come back or recommend to a friend.

2
★★★★★

When my husband and I arrived at AutoLane we were instantly greeted by a salesman. He asked what our needs were for a vehicle and when I let him know that I needed something for the family he called over a saleswoman who was quite knowledgeable in SUV's. I thought I would end up with a minivan, but we actually drove off the carlot with a 2005 Ford Explorer for a great price. The whole staff made everything flow seamlessly and I felt really good about the purchase. I would definitly come back or recommend to a friend.

Pros: Helpful sales team.

Cons: A little busy in office.

.

I spent $2650 on a car I was totally pressured into buying by a sleazy salesman who told me he'd "take care of everything" each time I expressed my concerns about how the vehicle ran. I was a fool to believe him! The check engine light came on the second I drove off the lot (talk about a nightmare), and I drove right back and complained. The salesman said it was no big deal! Their mechanic had it in the shop for a week and the issues were still not fixed. In my newly unsafe vehicle (no brake lights! Even after the salesman told me the only brake light that wasn't working was the center window light... I could have been killed on my way home), I went to a real mechanic and learned my car was worth about $500.

I went back to complain to the "manager," a guy named Ty, and he became incredibly aggressive because I brought a friend with me who was taking notes. He literally THREW the title at me and started screaming, saying he wouldn't talk to me anymore. I was being 100% reasonable! I asked him to stop being aggressive and he slammed his hands against his desk and said he wasn't being aggressive! He cursed at me too. They did nothing to rectify the situation. They owed me a spare tire and I watched Ty take a random one out of the trunk of another car for sale and stick it in my trunk. I was really upset about being in his aggressive presence so I just left.

I sold the car to a mechanic today for $800 and I'm talking to lawyers and the BBB. Please, do yourself a favor and stay clear.

0
★☆☆☆☆

I spent $2650 on a car I was totally pressured into buying by a sleazy salesman who told me he'd "take care of everything" each time I expressed my concerns about how the vehicle ran. I was a fool to believe him! The check engine light came on the second I drove off the lot (talk about a nightmare), and I drove right back and complained. The salesman said it was no big deal! Their mechanic had it in the shop for a week and the issues were still not fixed. In my newly unsafe vehicle (no brake lights! Even after the salesman told me the only brake light that wasn't working was the center window light... I could have been killed on my way home), I went to a real mechanic and learned my car was worth about $500.

I went back to complain to the "manager," a guy named Ty, and he became incredibly aggressive because I brought a friend with me who was taking notes. He literally THREW the title at me and started screaming, saying he wouldn't talk to me anymore. I was being 100% reasonable! I asked him to stop being aggressive and he slammed his hands against his desk and said he wasn't being aggressive! He cursed at me too. They did nothing to rectify the situation. They owed me a spare tire and I watched Ty take a random one out of the trunk of another car for sale and stick it in my trunk. I was really upset about being in his aggressive presence so I just left.

I sold the car to a mechanic today for $800 and I'm talking to lawyers and the BBB. Please, do yourself a favor and stay clear.

Pros: none whatsoever

Cons: shady!

.

My Husband and I were looking for a 4X4 at a good price. We found an ad on Craigslist for Autolane, we were very happy with the selection of vehicles and the prices were so good. This was one of the best experiences we have had while purchasing a vehicle, the sales staff was wonderful and we couldnt be happier with our new pickup. We would recommend Autolane to anyone looking for a great deal without the pressure of pushy salesmen.

2
★★★★★

My Husband and I were looking for a 4X4 at a good price. We found an ad on Craigslist for Autolane, we were very happy with the selection of vehicles and the prices were so good. This was one of the best experiences we have had while purchasing a vehicle, the sales staff was wonderful and we couldnt be happier with our new pickup. We would recommend Autolane to anyone looking for a great deal without the pressure of pushy salesmen.

Pros: Not one bad thing to say.

.

I bought a car from Autolane in February, 2008. The staff was very friendly. However, immediately after leaving the lot with my newly purchased vehicle, it broke down on me. The battery cables were all messed up. They were nice enough to help, but they seemed annoyed that I took up more of there time. Furthermore, within a few weeks of driving, my transmission burned out and had to be completely replaced. It also needed a hood latch replacement, some engine work, and the engine computer is failing regularly. I have been able to drive my car about 1.5 months total out of the last 5 months. I paid $4000 for the vehicle and have spent over $2000 in repairs at this point. When I told Autolane of the problems they said that they had no idea that ANYTHING was wrong and they were very short with me. Another thing that concerns me is that I've read very similar reviews. DO NOT GO TO AUTOLANE. Find a dealership you can trust!

0
★☆☆☆☆

I bought a car from Autolane in February, 2008. The staff was very friendly. However, immediately after leaving the lot with my newly purchased vehicle, it broke down on me. The battery cables were all messed up. They were nice enough to help, but they seemed annoyed that I took up more of there time. Furthermore, within a few weeks of driving, my transmission burned out and had to be completely replaced. It also needed a hood latch replacement, some engine work, and the engine computer is failing regularly. I have been able to drive my car about 1.5 months total out of the last 5 months. I paid $4000 for the vehicle and have spent over $2000 in repairs at this point. When I told Autolane of the problems they said that they had no idea that ANYTHING was wrong and they were very short with me. Another thing that concerns me is that I've read very similar reviews. DO NOT GO TO AUTOLANE. Find a dealership you can trust!

Pros: Willing to deal, somewhat.

Cons: Claim no knowledge of major problems with vehicle. Claimed no responsibility.

 

Wait, you're the expert.

If you've been to or used Autolane, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review